Contributing Editor Toby Gooley is a writer and editor specializing in supply chain, logistics, and material handling, and a lecturer at MIT's Center for Transportation & Logistics. She previously was Senior Editor at DC VELOCITY and Editor of DCV's sister publication, CSCMP's Supply Chain Quarterly. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
In 2021, DC Velocity reported on a proposed California state regulation that would require most forklift fleets to phase in zero-emission forklifts (ZEF) over a period of years. Three years later, in a public hearing held in Riverside, California, on June 27, 2024, the California Air Resources Board (CARB) unanimously approved a revised version of that proposal. The regulation will require most fleets to phase in zero-emission forklifts between 2028 and 2038. Restrictions on the purchase of certain new forklifts with internal combustion engines, however, begin much earlier, in 2026.
The mandate is designed to comply with Gov. Gavin Newsom’s Executive Order N-79-20, which requires that off-road vehicles in California transition to zero-emission models by 2035, “where feasible.” The definition of “feasible” animates some of the pushback against the regulation. Some stakeholders have also expressed concerns about the likelihood of job losses and economic burdens, even as they generally support the rule’s ultimate objectives of lowering greenhouse gas emissions and reducing health hazards for California residents.
The 70-page regulation, which includes a number of exemptions and exceptions, applies to certain categories of large spark ignition (LSI) forklifts fueled by propane, natural gas, or gasoline (diesel-powered forklifts are exempt). They include all Class IV forklifts, and Class V forklifts with a rated capacity of 12,000 lbs. or less. CARB estimates that some 89,000 LSI forklifts will be phased out under the new rule.
Beginning in 2026, manufacturers cannot make or sell targeted categories of LSI forklifts in California, and end users cannot purchase or lease them. Exceptions to this prohibition include: Dealers and manufacturers may sell model year (MY) 2025 inventory through the end of 2026, so they will not be left with unsold equipment; they can sell MY 2026, 2027, and 2028 Class V trucks to rental agencies; and they can sell LSI trucks to customers whose trucks are exempt (such as dedicated emergency-use forklifts) or who have obtained an extension of the compliance deadlines from CARB.
From Jan. 1, 2028, through Dec. 31, 2037, existing targeted forklifts must be phased out by model year and can be replaced with only zero-emission equipment. According to CARB staff, the dates were designed so that no forklift will be required to be phased out before it is at least 10 years old. The compliance deadlines are staggered based on fleet size, truck class, capacity, and, in some cases, application:
For large fleets (more than 25 forklifts, including zero-emission forklifts), phaseout of Class IV trucks rated at 12,000 lbs. or less begins in 2028 for MY 2018 and older. Additional deadlines based on model year are 2031, 2033, and 2035. For small fleets (25 forklifts or less) and trucks used in agricultural crop preparation, the deadlines run from 2029 to 2038. Phase-out of Class IV forklifts with capacities exceeding 12,000 lbs. begins in 2035 for large fleets and in 2038 for small fleets and crop prep applications.
For all fleets, Class V trucks rated for 12,000 lbs. or less begin phaseout in 2030 for MY 2017 and older. Additional deadlines based on model year are 2033, 2035, and 2038; the 2038 deadline also applies to rental agencies for some model years. The required phaseout does not apply to Class V forklifts rated for 12,000 lbs. or more, but fleets that voluntarily choose to replace such trucks with electrics of the same or greater capacity can earn credits that allow them to postpone the replacement of an equal number of other LSI forklifts until 2038.
To limit the financial impact on end users, the required turnover of forklifts on the firstcompliance date only is capped at 50% of a fleet’s total number of targeted LSI trucks for large fleets and 25% for small fleets and those used in crop prep.
The rule creates exemptions for low-use trucks (fewer than 200 hours per year) until 2030, but a “microbusiness” can keep one low-use forklift indefinitely; for dedicated emergency equipment; and for forklifts being held for out-of-state delivery. It also includes exemptions for in-field use for agriculture and forestry, because charging infrastructure generally is not feasible in those locations. Fleets can apply for a deadline extension, thereby postponing the phase-out, if they experience significant delays in the delivery of ZE forklifts, in electrical infrastructure construction or upgrades, or in site electrification, or because no ZE forklifts currently available can meet their needs. In the last-mentioned case, an LSI forklift that has reached the end of its life substantially before its phase-out date may be replaced with a newer forklift, inheriting the replaced forklift’s phase-out date. The onus is on fleets to apply for and justify exemptions and extensions and most extensions must be renewed each year. If circumstances have changed—for example, if new models of ZE forklifts could meet an end user’s performance requirements—then the exemption would not be renewed.
Stakeholders Air Their Concerns
Over the past three years, CARB’s staff researched various forklift applications, capabilities, and availability. They also sought stakeholders’ feedback through public workshops; meetings with fleet operators, forklift manufacturers and dealers, rental agencies, fuel providers, and related industry groups; and site visits. Based on that and other feedback, as well as on submissions during two rounds of public comments, the staff modified the original proposed regulation to address some of stakeholders’ concerns.
While many of the agriculture, construction, labor, small business, and propane industry representatives who commented at the June 27 board meeting praised the CARB staff’s outreach and responsiveness, they still had plenty of strong criticisms. Among the biggest concerns for agriculture and and construction was the high cost of replacing equipment; two to three electrics would be required for each LSI model eliminated, several commenters asserted. Also high on their list was the feasibility of providing battery charging infrastructure on construction sites and in agricultural fields. Both typically have limited or no electrical service and are in operation only for limited periods. Multiple speakers questioned whether the utilities would be capable of providing enough reliable capacity to support a long-term increase in battery-powered equipment. Ag industry and small business representatives also wanted more generous caps on the percentage of trucks that must be replaced by the first compliance deadline and/or to have caps apply to every compliance deadline, not just the first one.
For providers of propane fuel—often family-owned small and medium-size businesses—the likely loss of jobs and, potentially, their businesses altogether, were their biggest worries. They reiterated their longstanding argument that propane is a low-emission fuel, therefore, propane-powered forklifts should be considered “part of the solution, not the problem,” as more than one speaker put it. Following the board’s decision to approve the regulation, the Western Propane Gas Association (WPGA) issued a statement slamming it as “costly, infeasible, and flawed.” WPGA charged that CARB’s estimate of the number of forklifts and businesses that would be affected is too low, highlighting its own projections for the cost of adding electrical infrastructure and replacing existing equipment. The group is instead supporting its own alternative proposal, which it contends will meet the state’s air-quality goals with less disruption and expense.
CARB Responds and Moves Forward
CARB’s staff responded to those and other criticisms by asserting that the propane industry’s estimate of the number of forklifts that would be affected relies on an incorrect methodology and is greatly overblown. Staff and two of the board members also noted that powerful, high-performance battery-powered forklifts are now on the market, so replacements are technically feasible. They are economically feasible as well, staff said: They expect fleets will save $2.7 billion in net fleet operating costs through 2043, primarily from lower fuel and maintenance costs, even given the higher upfront acquisition cost for ZEF and the possibility of higher electricity rates in the future. As for electrical service, they urged forklift operators to begin discussions with local utilities by early 2026 to plan for installations or upgrades that may be needed. And they emphasized that the various exemptions and deadline extensions built into the regulations were designed to address the very concerns being expressed by stakeholders and provide them with an unusual degree of flexibility.
The board voted unanimously to approve the adoption of the regulation, with an amendment requiring staff “to evaluate the effectiveness of implementation of the rule and report back to the Board by 2028 . . . and propose any adjustments in the compliance schedule as necessary."
What’s next? Assuming no substantive changes, which are not expected, the final regulation will now move to California’s Office of Administrative Law (OAL). Once OAL determines that it complies with the state’s administrative laws, the regulation will be filed with California’s Secretary of State. The effective date of the regulation (which is separate from the compliance date) will likely be in October or January, depending on when OAL completes its review.
Because the regulation relates to emissions from off-road vehicles, which is covered by the preemption provisions of the federal Clean Air Act, CARB must seek authorization from the U.S. Environmental Protection Agency (EPA) to fully implement the rule. Without that authorization, California will not be able to enforce the law. While authorization by EPA is routinely granted, the timing is uncertain, leading to the possibility that the regulation could officially become effective but not yet enforceable.
Editor’s Note: Gary Cross, of Dunaway & Cross, contributed to this report.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”