Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
The supply chain software vendor Cofactr today said it has raised $17 million from Bain Capital Ventures to scale up its product, a supply chain and logistics management platform that streamlines production, processes, and policies for critical hardware manufacturers.
The “series A” round was led by Bain and included additional participation from Y Combinator, Floating Point Ventures, Broom, and DNX. The new investment brings Cofactr’s total funding to $28.8 million.
The New York-based company said it will use the funding to scale up its go-to-market efforts and grow its suite of supply chain risk management and process tools. The company plans to introduce additional product categories, with multiple applications slated to launch each year.
Cofactr says its product is a supply chain management platform that eliminates compliance and operational roadblocks for manufacturers that need to move fast on high- velocity projects. That platform is currently in use by more than 50 companies, spanning a mix of hardware manufacturers and R&D groups at digital enterprises with plans to diversify into hardware products. These customers span both high-compliance sectors—such as aerospace, defense, robotics and medical technology—and consumer-facing industries, such as autonomous vehicles and wearables.
Under terms of the deal, Sick and Endress+Hauser will each hold 50% of a joint venture called "Endress+Hauser SICK GmbH+Co. KG," which will strengthen the development and production of analyzer and gas flow meter technologies. According to Sick, its gas flow meters make it possible to switch to low-emission and non-fossil energy sources, for example, and the process analyzers allow reliable monitoring of emissions.
As part of the partnership, the product solutions manufactured together will now be marketed by Endress+Hauser, allowing customers to use a broader product portfolio distributed from a single source via that company’s global sales centers.
Under terms of the contract between the two companies—which was signed in the summer of 2024— around 800 Sick employees located in 42 countries will transfer to Endress+Hauser, including workers in the global sales and service units of Sick’s “Cleaner Industries” division.
“This partnership is a perfect match,” Peter Selders, CEO of the Endress+Hauser Group, said in a release. “It creates new opportunities for growth and development, particularly in the sustainable transformation of the process industry. By joining forces, we offer added value to our customers. Our combined efforts will make us faster and ultimately more successful than if we acted alone. In this case, one and one equals more than two.”
According to Sick, the move means that its current customers will continue to find familiar Sick contacts available at Endress+Hauser for consulting, sales, and service of process automation solutions. The company says this approach allows it to focus on its core business of factory and logistics automation to meet global demand for automation and digitalization.
Sick says its core business has always been in factory and logistics automation, which accounts for more than 80% of sales, and this area remains unaffected by the new joint venture. In Sick’s view, automation is crucial for industrial companies to secure their productivity despite limited resources. And Sick’s sensor solutions are a critical part of industrial automation, which increases productivity through artificial intelligence and the digital networking of production and supply chains.
Amazon package deliveries are about to get a little bit faster—thanks to specially outfitted delivery vans and the magic of AI.
Last month, the mega-retailer introduced its Vision-Assisted Package Retrieval (VAPR)solution, an AI (artificial intelligence)-powered system designed to cut the time it takes drivers to retrieve packages from the back of the van.
According to Amazon, VAPR kicks in when the van arrives at a delivery location, automatically projecting a green “O” on all packages that will be delivered at that stop and a red “X” on all other packages. Not only does that allow the driver to find the right package in seconds, the company says, but it also eliminates the need to organize packages by stop, read and scan labels, and manually check the customer’s name and address to ensure they have the right parcels. As Amazon puts it, “[Drivers] simply have to look for VAPR’s green light, grab, and go.”
The technology combines artificial intelligence (AI) with Amazon Robotics Identification (AR-ID), a form of computer vision originally developed to help fulfillment centers speed up putaway and picking operations. Linked to the van’s delivery route navigation system, AR-ID replaces the need for manual barcode scanning by using specially designed light projectors and cameras mounted inside the van to locate and decipher multiple barcodes in real time, according to the company.
In field tests, VAPR reduced perceived physical and mental effort for drivers by 67% and saved more than 30 minutes per route, Amazon says. The company now plans to roll out VAPR in 1,000 Amazon electric delivery vans from Rivian by early 2025.
When it comes to logistics technology, the pace of innovation has never been faster. In recent years, the market has been inundated by waves of cool new tech tools, all promising to help users enhance their operations and cope with today’s myriad supply chain challenges.
But that ever-expanding array of offerings can make it difficult to separate the wheat from the chaff—technology that’s the real deal versus technology that’s just “vaporware,” meaning products that don’t live up to their hype and may even still be in the conceptual stage.
One way to cut through the confusion is to check out the entries for the “3 V’s of Supply Chain Innovation Awards,” an annual competition held by the Council of Supply Chain Management Professionals (CSCMP). This competition, which is hosted by DC Velocity’s sister publication, Supply Chain Xchange, and supply chain visionary and 3 V’s framework creator Art Mesher, recognizes companies that have parlayed the 3 V’s—“embracing variability, harnessing visibility, and competing with velocity”—into business success and advanced the practice of supply chain management. Awards are presented in two categories: the “Business Innovation Award,” which recognizes more established businesses, and the “Best Overall Innovative Startup/Early Stage Award,” which recognizes newer companies.
The judging for this year’s competition—the second annual contest—took place at CSCMP’s EDGE Supply Chain Conference & Exhibition in September, where the three finalists for each award presented their innovations via a fast-paced “elevator pitch.” (To watch a video of the presentations, visit the Supply Chain Xchange website.)
What follows is a brief look at the six companies that made the competition’s final round and the latest updates on their achievements:
Arkestro: This San Francisco-based firm offers a predictive procurement orchestration solution that uses machine learning (ML) and behavioral science to revolutionize sourcing, eliminating the need for outdated manual tools like pivot tables and for labor-intensive negotiations. Instead, procurement teams can process quotes and secure optimal supplier agreements at a speed and accuracy that would be impossible to achieve manually, the firm says.
The company recently joined the Amazon Web Services (AWS) Partner Network (APN), which it says will help it reach its goal of elevating procurement from a cost center to a strategic growth engine.
AutoScheduler.AI: This Austin, Texas-based company offers a predictive warehouse optimization platform that integrates with a user’s existing warehouse management system (WMS) and “accelerates” its ability to resolve problems like dock schedule conflicts, inefficient workforce allocation, poor on-time/in-full (OTIF) performance, and excessive intra-campus moves.
“We’re here to make the warehouse sexy,” the firm says on its website. “With our deep background in building machine learning solutions, everything delivered by the AutoScheduler team is designed to provide value by learning your challenges, environment, and best practices.” Privately funded up until this summer, the company recently secured venture capital funding that it will use to accelerate its growth and enhance its technologies.
Davinci Micro Fulfillment: Located in Bound Brook, New Jersey, Davinci operates a “microfulfillment as a service” platform that helps users expedite inventory turnover while reducing operating expenses by leveraging what it calls the “4 Ps of global distribution”—product, placement, price, and promotion. The firm operates a network of microfulfillment centers across the U.S., offering services that include front-end merchandising and network optimization.
Within the past year, the company raised seed funding to help enhance its technology capabilities.
Flying Ship: Headquartered in Leesburg, Virginia, Flying Ship has designed an unmanned, low-flying “ground-effect maritime craft” that moves freight over the ocean in coastal regions. Although the Flying Ship looks like a small aircraft or large drone, it is classified as a maritime vessel because it does not leave the air cushion over the waves, similar to a hovercraft.
The first-generation models are 30 feet long, electrically powered, and semi-autonomous. They can dock at existing marinas, beaches, and boat ramps to deliver goods, providing service that the company describes as faster than boats and cheaper than air. The firm says the next-generation models will be fully autonomous.
Flying Ship, which was honored with the Best Overall Startup Award in this year’s 3 V’s competition, is currently preparing to fly demo missions with the Air Force Research Laboratory (AFRL).
Perfect Planner: Based in Alpharetta, Georgia, Perfect Planner operates a cloud-based platform that’s designed to streamline the material planning and replenishment process. The technology collects, organizes, and analyzes data from a business’s material requirements planning (MRP) system to create daily “to-do lists” for material planners/buyers, with the “to-dos” ranked in order of criticality. The solution also uses advanced analytics to “understand” and address inventory shortages and surpluses.
Perfect Planner was honored with the Business Innovation Award in this year’s 3 V’s competition.
ProvisionAi: Located in Franklin, Tennessee, ProvisionAi has developed load optimization software that helps consumer packaged goods (CPG) companies move their freight with fewer trucks, thereby cutting their transportation costs. The firm says its flagship offering is an automatic order optimization (AutoO2) system that bolts onto a company’s existing enterprise resource planning (ERP) or WMS platform and guides larger orders through execution, ensuring that what is planned is actually loaded on the truck. The firm’s CEO and founder, Tom Moore, was recognized as a 2024 Rainmaker by this magazine.
When it comes to the challenges facing the trucking industry, the standard litany goes something like this: driver turnover, diesel prices … and freight scams.
Freight scams have always been there, of course. Thieves will naturally flock to a sector that handles 80,000-pound loads of merchandise conveniently packed into 18-wheelers that are sometimes left alone in a freight yard for the weekend or parked overnight along a lonely stretch of highway.
But the problem is getting worse, experts say. That’s partly because of the rise of the internet, where thieves can use keystrokes—rather than brute force—to divert freight. It has also opened the door to hackers, who can exploit human error to gain access to sensitive information—information they can then use to cripple a company’s networks or hold its databases for ransom.
Another factor in the upsurge of cargo scams is the increasing technological sophistication of the trucking industry. A few years ago, freight brokers spent their days phoning or emailing contacts they found on loadboards to book truck space—a process that was slow, but secure. Today, nearly anyone can book trucking capacity instantly through a digital freight matching (DFM) platform or smartphone app. While that approach is faster and more efficient, it also leaves users more vulnerable to online scammers.
“The biggest threat to the trucking industry isn’t from roads traveled or soft markets, but from cyberspace,” Joe Ohr, chief operating officer for the National Motor Freight Traffic Association (NMFTA), said in a recent release. “With rapid tech adoption, vulnerabilities are growing,” he added, noting that today, one in four cybersecurity attacks target the transport and distribution industries. “It’s crucial for carriers, shippers, and 3PLs [third-party logistics service providers] to prioritize efficient and effective cybersecurity measures to mitigate these risks,” Ohr said.
According to the NMFTA, companies hit by recent cyberattacks include some of the biggest names in the business: Ward Transport & Logistics Corp., Bison Transport, Estes Express Lines, Forward Air Corp., Marten Transport, the Port of Los Angeles, and the Port of Seattle. The full list is almost certainly longer, but many victims do not disclose the breaches out of fear of damaging their reputations or inviting follow-on attempts.
BUILDING CYBERSHIELDS
With cyberattacks on the rise and billions of dollars at stake, the industry is fighting back.
For an example of that, you need look no further than the American Transportation Research Institute (ATRI), a nonprofit trucking industry research group. Noting that cargo theft is “a common and growing problem,” ATRI voted earlier this year to prioritize research on what it termed the “cargo theft crisis.” Theft has evolved from thieves simply stealing cargo to using sophisticated impersonation schemes, the group said, adding that FBI statistics indicate losses from cargo theft amount to $15 billion to $30 billion annually.
But collecting data for the study won’t be easy. Many industry stakeholders are hesitant to publicly provide cargo theft data, the group said. To encourage participation, ATRI designed its survey with confidentiality in mind—even offering to sign a confidentiality agreement if needed. The aim of the study, which was launched in August, is to determine the scope of the cargo theft problem and to identify successful counterstrategies used by both motor carriers and freight brokers.
“Cargo theft is a pervasive issue that won’t go away without a collaborative effort,” Ben Banks, an ATRI member and vice president of Nashville, Tennessee-based truckload and logistics service provider TCW, said in a release. “With accurate cargo theft data, our industry will be able to quantify the issue and work more effectively with law enforcement and commercial insurance to combat this costly problem.”
As the threat grows, government agencies are doing their bit to protect industry players as well. For instance, the Federal Motor Carrier Safety Administration (FMCSA) recently issued an alert to truckers advising them of a phishing scam. In the notice, the FMCSA warned that hackers had been posing as FMCSA agents and sending spoofed emails to registered freight entities. These emails direct recipients to fill out forms asking for personally identifiable information, such as their social security or driver’s license number, or the carrier’s USDOT PIN, which could be used to gain access to its FMCSA account, according to the bulletin. It went on to note that the agency does not require such information on official FMCSA forms and that legitimate information requests would direct users to log into their FMCSA portal accounts.
HIGH-TECH WEAPONS FOR HIGH-TECH THREATS
Technology firms are also building up their cyberdefense arsenals, developing increasingly sophisticated tools to help their customers detect scams. Here are three examples:
Loadboard operator Truckstop in September introduced a “Risk Assessment System” to guard against increasingly dynamic and digitally driven freight fraud. “Fraud in the freight industry evolves daily at a breakneck pace,” Julia Laurin, chief product officer at Truckstop, said in a release. “We are launching the Risk Assessment System to give our customers and network participants another practical tool that breaks the tension of protecting their business … . The solution leverages real-time data from Truckstop’s ecosystem to provide a proprietary view of fraud and business risks, using innovative technology to detect emerging fraud signals.”
In October, freight-tracking technology provider Trucker Tools introduced its “Fraud Toolkit,” a suite of fraud identification features designed to help freight brokers protect their operations against increasingly sophisticated threats.
“The freight industry is facing unprecedented challenges from bad actors who are constantly evolving their tactics,” Trucker Tools CEO Kendra Tucker said in a release. “With the rise in sophisticated fraudulent activities, freight brokers need tools to identify fraud quickly. We know that double brokering alone claims $500 million [to] $700 million from carriers and brokers annually. Our fraud identification tools help our customers combat this.”
This summer, transportation management software (TMS) developer Transport Pro announced that it had teamed up with Tive, a real-time logistics visibility service, to provide shipment tracking and monitoring in real time. Under the arrangement, Tive trackers are placed directly onto the cargo in a trailer, enabling Tive to monitor the cargo’s whereabouts at all times. Freight brokers can get real-time updates by checking their Transport Pro dashboard.
“Fraud and cargo theft have been a hot topic for the past few years. Freight tech providers have some great tools for vetting carriers, but there are still a lot of bad actors slipping through the cracks,” Kenneth Kloeppel, president and founder of Transport Pro, said in a release. “Fundamentally, tracking the actual cargo with a hardware device is the only way to keep an eye on the shipment.”
NO MAGIC BULLET
Freight fraud defense tools and widescale industry initiatives can take a big bite out of crime. But complete cyber-resilience may be nearly impossible to achieve, according to LevelBlue, a security service provider formerly known as AT&T Cybersecurity. That’s partly because the transportation industry is struggling to balance technological innovation with computer security: A recent report from the company shows that 73% of transportation respondents say the opportunity of dynamic computing innovation outweighs the corresponding increase in cybersecurity risk. And only 53% of transportation executives say that cybersecurity is included in their broader corporate strategy discussions.
But the C-suite may be forced to rectify the situation. “As digital innovation takes center stage, cyber-resilience will be crucial to earning and upholding stakeholder trust, “ said Theresa Lanowitz, chief evangelist of LevelBlue, in a release. And stakeholder pressure to step up security would be difficult to ignore.
In the interim, there are plenty of steps companies can take to mitigate the risks and keep cybercriminals at bay. And they won’t have to do it alone: Judging from the recent announcements, government agencies, industry associations, and tech developers all stand ready to help.
Grocers and retailers are struggling to get their systems back online just before the winter holiday peak, following a software hack that hit the supply chain software provider Blue Yonder this week.
The ransomware attack is snarling inventory distribution patterns because of its impact on systems such as the employee scheduling system for coffee stalwart Starbucks, according to a published report. Scottsdale, Arizona-based Blue Yonder provides a wide range of supply chain software, including warehouse management system (WMS), transportation management system (TMS), order management and commerce, network and control tower, returns management, and others.
Blue Yonder today acknowledged the disruptions, saying they were the result of a ransomware incident affecting its managed services hosted environment. The company has established a dedicated cybersecurity incident update webpage to communicate its recovery progress, but it had not been updated for nearly two days as of Tuesday afternoon. “Since learning of the incident, the Blue Yonder team has been working diligently together with external cybersecurity firms to make progress in their recovery process. We have implemented several defensive and forensic protocols,” a Blue Yonder spokesperson said in an email.
The timing of the attack suggests that hackers may have targeted Blue Yonder in a calculated attack based on the upcoming Thanksgiving break, since many U.S. organizations downsize their security staffing on holidays and weekends, according to a statement from Dan Lattimer, VP of Semperis, a New Jersey-based computer and network security firm.
“While details on the specifics of the Blue Yonder attack are scant, it is yet another reminder how damaging supply chain disruptions become when suppliers are taken offline. Kudos to Blue Yonder for dealing with this cyberattack head on but we still don’t know how far reaching the business disruptions will be in the UK, U.S. and other countries,” Lattimer said. “Now is time for organizations to fight back against threat actors. Deciding whether or not to pay a ransom is a personal decision that each company has to make, but paying emboldens threat actors and throws more fuel onto an already burning inferno. Simply, it doesn’t pay-to-pay,” he said.
The incident closely followed an unrelated cybersecurity issue at the grocery giant Ahold Delhaize, which has been recovering from impacts to the Stop & Shop chain that it across the U.S. Northeast region. In a statement apologizing to customers for the inconvenience of the cybersecurity issue, Netherlands-based Ahold Delhaize said its top priority is the security of its customers, associates and partners, and that the company’s internal IT security staff was working with external cybersecurity experts and law enforcement to speed recovery. “Our teams are taking steps to assess and mitigate the issue. This includes taking some systems offline to help protect them. This issue and subsequent mitigating actions have affected certain Ahold Delhaize USA brands and services including a number of pharmacies and certain e-commerce operations,” the company said.
Editor's note:This article was revised on November 27 to indicate that the cybersecurity issue at Ahold Delhaize was unrelated to the Blue Yonder hack.