Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
Autonomous mobile robot (AMR) manufacturer Seegrid Corp. is breaking up with Raymond Corp. (a division of Toyota), serving 90-day notice today that it will terminate its product and distribution agreements with the forklift vendor.
“This move will allow us to sell and service the full Seegrid-branded product line across all market segments rather than serving a large portion of the market through Raymond,” Joe Pajer, CEO of Seegrid, said in a release. “We are seeing more customers desire a direct relationship with Seegrid as we roll out our new lift truck products and release innovative technology enhancements across our product line.”
Raymond did not respond to a request for comment on the announcement.
Seegrid’s product catalog includes AMR solutions for palletized material handling, such as the Lift CR1, Lift RS1, and Tow Tractor S7 models. The company’s shift in go-to-market strategy follows a year marked by record-breaking end-user sales, with particularly high demand for our advanced autonomous lift truck solutions, he said.
“We appreciate Raymond’s partnership in our earlier years,” Pajer said. "At the same time, we have carefully studied our business relationship with Raymond and concluded that we are in a better position to deliver the benefits of our innovative technology to all customers if we do so directly and with Seegrid-branded products only. We are very excited to make our full product line available to all customers.”
Shannon Curtis – Raymond: Consumers are clamoring for innovation in the food supply chain sphere in 2025. From a greater emphasis on convenience to a renewed desire for operational efficiency and security, new preferences call for a shift from tried-and-true procedures to innovative business models that champion modernization—the adoption of which can help organizations stand out as technological and cultural leaders in the new year and beyond.
Loren Swakow – Noblelift: I think it is still a strong and viable market—[there are] always new opportunities. When the new additional tariffs come in, we shall see how that affects the total market. I think the demand for used equipment will go up. Users will have X amount of dollars to invest in equipment, and if the Chinese, Canadian, and/or Mexican product [costs] gets pushed higher, the user does not necessarily have more money available. I am not sure sales of American-made lift trucks will increase.
Martin Boyd – Big Joe: It’s safe to say the industrial lift truck market has been somewhat volatile the last five years, with the market reaching all-time highs during the pandemic years, [then experiencing] massive swings downward these past two. While most lift truck OEMs enjoyed the spike in sales, the enormous demand put a significant strain on the supply chain, pushing leadtimes out to unprecedented levels while simultaneously driving up costs. The significant market decline is something no CEO in this industry would boast about. The fall we are experiencing today is better viewed as a normalization or correction to a market that was way overinflated.
With all the pent-up demand from the excessive orders due to the elongated pandemic leadtimes, we are now experiencing an abundance of stock on hand at both the OEM and distribution levels. On the surface, a market that’s quickly becoming half of what it was two years ago looks catastrophic. However, when you compare it to what’s happened over the past 15 years, today’s market still looks relatively healthy.
Q: WILL 2025 AND THE HOPES OF LOWER INTEREST RATES SPUR INVESTMENTS IN NEW INDUSTRIAL TRUCKS?
Loren Swakow – Noblelift: It will not hurt, but I do not think interest rates hinder sales. One point [in the interest rate] in either direction has a small impact on the payment. A rate reduction can be used as a marketing tool, though. If rates decline, dealers can go back over their outstanding quotes, refigure the payments, and present a new monthly cost to the user.
Martin Boyd – Big Joe: There are many factors, including interest rates, that play a role in the level of investment in industrial truck fleets. Most significant of those factors is consumer confidence. Logically, when consumers are confident, they buy more, which means manufacturers will have to make more and lift trucks will have to move more.
While inflation and high interest rates have surely stifled consumer confidence these past four years, there are signs that a new, more business-friendly administration will work in conjunction with lower interest rates to help drive up consumer confidence. Lower interest rates will work hand in hand with that resurgence in consumer confidence to help drive more investment in industrial equipment.
Q: WILL THE NEW ADMINISTRATION’S PROPOSED TARIFFS HURT OR HELP YOUR BRANDS?
Martin Boyd – Big Joe: The industrial lift truck market is one that is very global in nature, with a complex supply chain and operations scattered throughout the world. The tariffs that are being proposed on countries like Canada, Mexico, and China will undoubtedly have an impact on the industrial market, depending on the manufacturer. All lift truck manufacturers will experience varying levels of impact due to the tariffs, but tariffs are designed to incentivize companies to re-evaluate their supply chains and bring more manufacturing capacity back to the United States, which is a good thing.
Loren Swakow – Noblelift: As we represent a Chinese manufacturer, the tariff increase will have an effect. We are currently paying 25%. An additional 10% (as of the last reports) is manageable. It is a world economy. Adding the tariff just adds cost to the product here in the U.S. China does not pay it; the dealers do. We have no choice but to pass on this added cost. To reduce the costs of tariffs, manufacturers will move production to a country that does not have a tariff. Even though labor costs will be higher, it will not add more than the proposed tariff to the cost of the machine.
The factory will look for new countries to manufacture in as well. If tariffs had come in at 60% per campaign promises, it would have been disastrous. We probably would have moved manufacturing to Vietnam or another Asian country immediately.
Q: THE MARKET HAS BEEN MOVING TO ELECTRIC VEHICLES IN RECENT YEARS. DO YOU THINK THIS WILL CONTINUE, OR WILL THE ADVENT OF A MORE FOSSIL FUEL-FRIENDLY ADMINISTRATION DRIVE MORE DEMAND FOR INTERNAL COMBUSTION (IC) TRUCKS?
Loren Swakow – Noblelift: The states have a bigger say in this than the federal government. Look at California as an example. With the advent of lithium as a safe and effective power solution, and with the price of lithium batteries coming down, I think [the use of] electric vehicles will continue to expand. Total cost of ownership is already much lower on electric when compared to IC product.
We continue to see electric product increasing every year. It is more sustainable, and it has now reached a point where cost is not a barrier to entry. Power and force have been overcome; we produce an electric rough-terrain lift truck that has a 50-degree gradeability.
Users will look at their own requirements, costs, etc., before deciding on IC or electric. I do not think the new administration will be able to justify the additional cost needed to use IC products. Electric is the future of material handling.
Martin Boyd – Big Joe: As anyone involved with the industrial lift truck market knows, California has been the driving force behind the electrification of the market, forcing organizations that operate in that state away from lift trucks that run on fossil fuels. While there have been no changes in the stringent regulations being imposed by the California Zero Emission Forklift Initiative, which essentially prohibits the sale of most spark-ignited internal combustion forklifts starting in 2026, there are many that expect an easing of such regulations.
Yet, aside from the legislative pressures, there continues to be a strong value proposition for making the switch to electric. Technological advancements in lift truck systems, battery technology, and charging platforms have all combined to make moving to electric more feasible than ever before; we are one of the only westernized nations who still use combustion engine equipment indoors. This is a welcome change for both warehouse employees and the environment.
Shannon Curtis – Raymond: The industry is embracing alternative fuel and energy sources. One viable option is lithium-ion batteries (LIBs) with certification from Underwriters Laboratories. While lithium-ion technology is already a proven solution in the industry, offering superior performance and longer life spans than traditional lead-acid batteries, The Raymond Corporation sees UL-compliant LIBs playing a pivotal role in meeting new regulatory standards. These batteries not only help reduce emissions but also improve the operational efficiency of the material handling, manufacturing, and warehousing industries.
Q: LIFT TRUCKS ARE USED FOR MANY TASKS, BUT ARE THERE ANY APPLICATIONS THAT ARE OF PARTICULAR INTEREST TO CUSTOMERS?
Shannon Curtis – Raymond: Today, organizations are aiming innovations in lift truck technologies to increase uptime, improve speed and mobility, streamline diagnostic procedures, and lower operating and energy costs—dramatically cutting consumption without reducing productivity. And it’s not just the forklift technologies that are evolving. The systems that warehouse managers rely on to manage and maintain their trucks—including operator-assist and data collection technologies—are also growing increasingly advanced.
Loren Swakow – Noblelift: E-commerce has fueled growth in the last few years. I believe it is here to stay. If anything, it will expand. All these products come from warehouses that need material handling machines. Every product we touch, including food, is probably moved at one point by a lift truck. We need to move products from one location to another, and trucks must be loaded and then unloaded at their destination. Lift trucks perform this function.
We are seeing continued expansion of Class III product [electric hand trucks and hand/rider trucks]. Walkie products move material but cannot stack it. Companies are realizing most of their need is for movement. For example, [a company may] have always used three lift trucks [that can both move and stack product] in its warehouse, when it only needs to have one truck [that’s capable of both moving and stacking product] along with two trucks [that just] move material, which includes loading and unloading at the dock.
Martin Boyd – Big Joe: Labor constraints today have been a significant challenge for operations that require the use of lift trucks. With the massive movement to e-commerce, there is a much higher need for lift truck operators in warehousing and distribution environments. The lack of skilled labor has really pressured companies to invest in technologies that help operations accomplish more with less. As a result, more and more operations are looking to [incorporate] various levels of automation into their industrial lift truck fleets.
Q: DO YOU SEE ROBOTICS SOLUTIONS AS COMPETITIVE WITH FORKLIFTS OR COMPLEMENTARY TO THEM?
Martin Boyd – Big Joe: For many years, the industrial lift truck manufacturers viewed automation and AGV [automatic guided vehicle] companies as competitors, but we’ve experienced a significant change in thinking over the past decade. What was a threat has now become a strength for the lift truck manufacturers. Almost all lift truck manufacturers today have expanded their technology capabilities to such a level that they are now able to offer automated versions of their standard equipment with improved ROI [return on investment] calculations.
Loren Swakow – Noblelift: They are complementary. Most AGV solutions are based on a forklift of some type. We will just be building different types of forklifts. The goal of robotics is to take out the labor cost of the driver. The operator is by far the most expensive component of material handling.
Support of your AGV will determine the success of the project. Dealer networks will be the key here. There are more and more companies getting into the AGV market, but can they support it after the sale?
Repetitive moves or long distances are the easiest [places] to remove the driver from the equation. If the unit goes down because of programming or mechanics, you must be able to get it back up operating as soon as possible. Dealer network and aftersales support should be a major component of the decision to take advantage of the benefits of AGV material handling.
Shannon Curtis – Raymond: Robots have been used in warehouses for decades, but in recent years, “cobots” have become even more complementary in the warehouse and instrumental in providing great levels of efficiency. From improved security and increased productivity to increased accuracy and lower costs, cobots are becoming an increasingly important part of warehouse operations.
Q: TODAY’S INDUSTRIAL TRUCKS OFFER MORE SAFETY FEATURES THAN EVER BEFORE. WHAT DO YOU SEE AS THE MOST SIGNIFICANT SAFETY DEVELOPMENTS OF THE PAST FIVE YEARS?
Shannon Curtis – Raymond: One of the most significant advancements in warehouse operations involves the implementation of virtual reality (VR) simulators. The technology can help new forklift operators develop the skills they need to succeed on the warehouse floor without impacting day-to-day operations, while also serving as a reinforcement tool for experienced operators. VR simulators serve as flexible, scalable teaching tools that rely on advanced technology to help workforces become more efficient and expand operator skills, creating optimized conditions for all employees.
In addition, training reinforcement offerings—like integrated equipment detection and notification systems and operator tether systems—can similarly help warehouse operators improve their work environment. Systems like these use intelligent speed limitations, real-time object detection, operator notifications, and more to improve employee awareness of their environment even in high-traffic areas.
Martin Boyd – Big Joe: With advancements in technology, all lift truck manufacturers are playing their part in developing new technologies that allow for the safe operation of their equipment. While there are various means in which manufacturers have applied these technologies, there is no substitute for a sound operator safety training program. [Ensuring that your operators receive the proper training] will always be the number-one way to reduce the likelihood of workplace incidents involving lift trucks. In addition to having fully trained operators, many manufacturers offer optional operator-assistance systems that may improve workplace safety for both the operator and those working around lift trucks.
Loren Swakow – Noblelift: When I started in this business, we were selling used trucks without overhead guards. They were produced without them. The load backrest was not a given. Seat belts were nonexistent.
There have been so many great advancements in safety, it is hard to pick just one. We are incorporating AI [artificial intelligence] into our equipment now. This will recognize a person in the area and warn the driver. Besides changing the physical attributes of the lift truck to make it safer for the operator, we will see more and more technology and AI in the pursuit of making it safer for the pedestrian.
Q: WHAT ARE THE ADVANTAGES OF LEASING VERSUS BUYING FOR COMPANIES LOOKING TO ACQUIRE NEW TRUCKS?
Loren Swakow – Noblelift: This is an age-old question. It really depends on the user. It is a function of cash flow and cash balances in each company. Leases can be expensed, while purchases need to be capitalized. Not only are we looking at the cash position, but we also now need to review our profit position. The user needs a lift truck, but does he need to capitalize it because profit is low, or does he need to expense it to decrease his profit and reduce the taxes on the company?
Every company is different, [but either way,] you will have outflow of cash and a new lift truck on the floor producing for you. The question is which method benefits the organization the most.
Shannon Curtis – Raymond: Today’s electric forklifts offer performance that meets the needs of the most common lift truck applications, but with dramatically reduced maintenance requirements and with data collection capabilities that are quickly becoming essential to facility and resource optimization. Although the total cost of ownership of electric products is typically lower than for internal combustion products, the higher upfront initial purchase cost of switching to electric-powered equipment may have been a barrier in the past. Currently available governmental incentives and supplier programs, like leasing, make battery power—specifically, the traditionally more expensive lithium-ion power—even easier to justify.
Martin Boyd – Big Joe: When it comes to the lease vs. buy decision, each organization needs to evaluate several factors when considering what’s right for their application and company.
In leasing, you enjoy a lower cost per month and can be flexible on the terms of the lease. If you have a high-use environment, where you may need to renew equipment more often, leasing clearly has its advantages. In addition, a lease is often treated as an operating expense on the income statement, while a financed forklift is considered an asset on the balance sheet with depreciation expense recorded each period.
On the other hand, if you are using the asset less often and plan to keep it over the life of a typical lease (five years), then the benefits of a straight purchase or finance would outweigh those of a lease.
The autonomous forklift vendor Cyngn has raised $33 million in funding to accelerate its growth and proliferate sales of its industrial autonomous vehicles, the Menlo Park, California-based firm said today.
As a publicly traded company, Cyngn raised the money by selling company shares through the financial firm Aegis Capital in three rounds occurring in December. According to forms filed with the U.S. Securities and Exchange Commission (SEC), the move also required moves to reduce corporate spending for three months, including layoffs that reduced staff from approximately 80 people to approximately 60 people, temporarily suspended certain non-essential operations, and reduced or eliminated all discretionary expenses.
In the company’s view, autonomous vehicles are playing a critical role in transforming industrial operations by enhancing productivity and safety.
“This capital infusion strengthens our ability to fund operations, drive commercialization, and continue investing in groundbreaking autonomous vehicle technologies,” Lior Tal, chairman and CEO of Cyngn, said in a release. “With increasing demand for automation solutions, especially in the automotive, heavy machinery and logistics industries, this funding allows us to build on recent momentum, including our upcoming autonomous forklift launch and other strategic advancements.”
Editor's note:This article was revised on January 14 to include information from Cyngn on its finances.
He replaces Loren Swakow, the company’s president for the past eight years, who built a reputation for providing innovative and high-performance material handling solutions, Noblelift North America said.
Pedriana had previously served as chief marketing officer at Big Joe Forklifts, where he led the development of products like the Joey series of access vehicles and their cobot pallet truck concept.
According to the company, Noblelift North America sells its material handling equipment in more than 100 countries, including a catalog of products such as electric pallet trucks, sit-down forklifts, rough terrain forklifts, narrow aisle forklifts, walkie-stackers, order pickers, electric pallet trucks, scissor lifts, tuggers/tow tractors, scrubbers, sweepers, automated guided vehicles (AGV’s), lift tables, and manual pallet jacks.
"As part of Noblelift’s focus on delivering exceptional customer experiences, we are excited to have Bill Pedriana join us in this pivotal leadership role," Wendy Mao, CEO at Noblelift Intelligent Equipment Co. Ltd., the China-based parent company of Noblelift North America, said in a release. “His passion for the industry, proven ability to execute innovative strategies, and dedication to customer satisfaction make him the perfect leader to guide Noblelift into our next phase of growth.”
Picture a busy DC, with manually operated forklifts, people, and pallets in constant motion. At the same time, the stationary equipment they interact with, such as conveyors and palletizers, is industriously whirring away. Together, they are performing something akin to a carefully choreographed ballet.
Now add driverless forklifts to the mix. Shuttling along without a human operator on board, they may look like they’re operating independently, but they’re not. They’re actually in constant contact with other equipment and software, making sure they perform their part in the dance at the right moment. Without that ability to communicate, the forklifts—and other warehouse operations—could come to a standstill.
Who, exactly, are driverless forklifts “talking” to, what information are they sharing, and how does that exchange happen? We asked automation experts to explain. They also shared tips on ensuring successful communication between automated lift trucks and other equipment and software.
TWO-WAY COMMUNICATION
Lift trucks that do their jobs without a human operator on board cannot “speak” directly to each other. “As it stands now, there is no peer-to-peer communication or interaction on a forklift-to-forklift basis,” notes David Griffin, chief sales officer for Seegrid, a developer of autonomous lift trucks and AMRs (autonomous mobile robots). There is, however, interaction between forklifts via a centralized fleet manager system (also referred to as a traffic management system or an automation server). This “overarching conductor of the automated system” assigns tasks to each forklift, controls the route the trucks will follow, and manages traffic flow, says Nick McClurg, a sales engineer at forklift maker Hyster Co.
The forklifts communicate with many kinds of material handling equipment, such as robotic palletizers and depalletizers, stretch wrappers, conveyors, automated storage and retrieval systems (AS/RS), and dock equipment. That communication must be bidirectional, says Michael Marcum, senior director of autonomous vehicles at systems integrator Bastian Solutions, a Toyota Automated Solutions company that also makes robotic forklifts. Much of the exchange consists of messages that indicate status—whether or not the two pieces of equipment involved are ready to conduct a transaction. For example, if a forklift will be delivering a pallet to a stretch wrapper, then the wrapper has to tell that forklift, via the fleet manager system, that the load position is empty and the forklift is allowed to set a payload there, Marcum explains. After a pallet has been wrapped, the stretch wrapper will call for a pickup via the fleet manager. Once the forklift picks up the wrapped pallet, it must confirm to the stretch wrapper that it has departed; without that signal, the wrapper cannot receive its next load.
If a truck is not ready for an assigned task, it signals that status to the fleet manager, and the task will be reassigned to another nearby vehicle, says Jayce Nelson, sales manager, North America, for Kion Group’s Linde Automated Solutions, a specialist in automated forklifts and software. When the assigned forklift is ready to approach, say, the end of a conveyor to pick up a load, it uses its vision systems, such as 3D cameras, to align itself with the equipment.
With their control software, robotic forklifts also have the ability to communicate with other warehouse equipment, like fire-detection systems and automated rollup doors. “If a device is capable of sending or receiving electrical signals, then the vehicle can interact with that device via the automation host software,” McClurg says. Even a piece of mechanical equipment could be outfitted with sensors that help it interact with automated forklifts, according to Brian Markison, director of sales for Rocrich AGV Solutions, a joint venture of Mitsubishi Logisnext’s Rocla and Jungheinrich units that specializes in automated guided vehicles.
The capability to communicate with different types of devices enhances warehouse safety, Griffin says, because it enables automated forklifts to talk to safety equipment like pedestrian warning lights and intersection gates. And since the robots constantly transmit their location, the traffic control system can identify developing problems and prevent them. For example, the system will stop an autonomous forklift from entering an intersection that’s occupied by another lift truck. Once the other truck has moved on, the system will give the approaching forklift the “all clear,” he says.
Hardware isn’t the only thing driverless forklifts can talk to; they also are in continual dialogue with various types of software. “Most commercial warehouse software programs today have the capability for two-way communication, and most can be integrated with automated lift truck fleet management software,” observes John Wilkins, a sales engineer for Yale Lift Truck Technologies. The most common are warehouse management systems (WMS) and warehouse control systems (WCS); others include enterprise resource planning (ERP) software, fleet management and telematics systems, and transportation management (TMS) and order management (OMS) systems.
As for how that might work, Rocrich’s Markison gives the example of a WMS sending an order to move a pallet from one location to another. The order typically will include start and completion time, and some indication of the move’s priority. “That order can then be taken into the fleet manager, which will appropriately queue up the tasks that need to be done,” he explains. The forklift must also report completed missions back to the WMS.
HOW TO TALK TO A FORKLIFT
Communication between robotic forklifts and warehouse equipment and software happens in a number of ways. Which method is deployed depends on the equipment and software involved as well as the tasks to be carried out. Each installation is unique in some way, but there are some commonly used approaches.
Some communication protocols are more widely used than others. Examples of those in widespread use include modbus, a serial communication protocol that governs an initiating and a responding device, and CANbus (Controller Area Network), a real-time communication protocol that transmits data to networked industrial controls.
A driverless forklift’s interface with other equipment could be something electromechanical, such as a photo-eye sensor, says Jeff Kuss, product manager–automated solutions at forklift maker and intralogistics specialist The Raymond Corp. A sensor at the end of a conveyor, for instance, could detect the presence of a pallet. That triggers the sensor to create an electrical signal that it sends to a programmable logic controller (PLC). The PLC receives the electrical signal as a digital input and then transmits a message, via ethernet, to the server that controls the automated vehicles. Finally, the server sends the instructions over Wi-Fi to the closest available forklift to “pick up the pallet and take it to Location X.” (Some facilities use Bluetooth or cellular transmission instead of Wi-Fi.) Data that identify loads and trigger a task can also be acquired through IoT (internet of things) platforms, RFID (radio-frequency identification) systems, and barcode scanning.
Another option, Bastian’s Marcum says, is to use infrared-based optic couplers that share bits (binary digits, the smallest units of digital information) as inputs and outputs. When the forklift gets within a certain distance of another piece of equipment, “the two devices can talk to each other, similar to the way a TV remote works,” he explains.
Usually, though, software is a critical intermediary between driverless forklifts and other equipment. It can be complicated. In the case of a WMS, McClurg says, his company’s approach is to send a text or JavaScript Object Notation (JSON) file to the WMS; in exchange, the WMS sends a file to a folder on the localized network that can be accessed by the automation host software. The fleet manager reads the file and executes it. Once the task has been completed, a message is sent to another folder. The WMS opens it, reads it, and, based on its contents, either closes out the order or sends additional instructions.
To ensure that interfacing software programs understand the messages they receive from each other, it’s often necessary to create an application programming interface (API). An API is a comparatively simple type of middleware—or software layer—that acts as a translator, facilitating communication by reformatting messages so they will be intelligible to the receiver. In essence, they are “setting ground rules in terms of what information is passing back and forth and what it means,” Markison explains.
In some cases, more complex middleware may be needed. According to Brice Bucher, senior manager of products at software developer and systems integrator Flexware Innovation, APIs have limitations. In a presentation at the Autonomous Mobile Robotics & Logistics Conference 2024, Bucher noted that APIs don’t address data transformation, protocol conversion, or business logic integration. When each system has different data formats or requires specific protocols, middleware bridges those gaps, he said. Middleware also ensures that data moves between systems without delay, he said. For example, if an AGV completes a task, middleware can instantly trigger updates across systems, so that WMS, ERP, and other systems are aligned in real time.
CAN WE TALK?
Raymond’s Kuss notes that each communication integration will be unique in some way. That’s partly because automated forklift vendors and suppliers of fleet manager systems have proprietary interfaces. On top of that, software with some degree of customization, such as a WMS, may require modifications to the fleet manager system, he explains. What’s more, adds his colleague John Rosenberger, director, iWarehouse Gateway & Global Telematics, “even if we know the format for efficient data transfer, the content of the messages may differ depending on the forklift manufacturer, or it can be different by functionality.”
Mixed fleets with forklifts from different manufacturers present a particular challenge. Seegrid’s Griffin notes that it’s common for facilities to use robots from multiple vendors. Generally, he says, each automated solution has its own proprietary fleet manager software that understands where all units under its purview are and controls their movements. When robots of different brands cannot be confined to separate areas, it’s important that their fleet managers have the ability to communicate, so they can do things like open and close intersections where different types of robots cross paths.
While it is possible for dissimilar fleet managers to talk to each other, that’s easier said than done. “Those systems inherently are not interoperable,” Nelson says. “The need to share information like coordinates, current status, past assignments, and prioritization makes it difficult to assign travel paths.” In addition, if the forklifts are unable to communicate location information and what they are doing, that can lead to deadlock, where the vehicles simply stop—what Yale’s Wilkinson calls “the classic situation: a staring contest between two autonomous vehicles from different OEMs, neither one capable of blinking or losing.”
A solution for some facilities is third-party fleet manager software that’s designed to work in multiple brands of autonomous forklifts; examples include those offered by independent developers such as Kollmorgen, BlueBotics, Navitech Systems, and Flexware Innovation. In fact, some forklift OEMs partner with these and other providers instead of developing their own fleet managers. This opens the way for a fleet to potentially buy different robots utilizing the same control and navigation system, which will reduce complexity to some degree, Marcum says.
Communications with driverless forklifts may become simpler in the near future. VDA 5050, an open-source protocol for communication between AGVs and fleet manager systems, is currently in development. Coordinated by two German industry organizations, one for auto manufacturers and the other for material handling and intralogistics, this universal protocol promises to allow “any mobile robot, regardless of brand, [to] be seamlessly integrated into existing operations,” wrote Alfredo Pastor Tella, who runs the Europe-based AGV Network website, in a LinkedIn post. Pastor Tella wrote that Kollmorgen will introduce VDA 5050 into its robot control software in 2025, but other industry observers have noted that because the protocol’s roots are in European manufacturing and there are still technical issues to be worked out, it may be a few years before it takes hold in the forklift world. When it does, conversations with autonomous forklift fleets will likely become much less complicated to hold.
Tips for success
Want to be sure your driverless forklifts will always “get the message”? Here are some experts’ recommendations for facilitating communication with them:
Involve your IT experts early! They’ll need to identify what relevant data is currently available and where it resides. Make sure they’re comfortable that any APIs and other software meet your company’s security requirements. For cloud-based systems, verify that the vendor and systems integrator will have remote access if they need to service any of the systems or software. (Brian Markison, Rocrich AGV Solutions)
If you’re buying from different manufacturers, find out which supplier has navigation technology on the brands you’re considering and try to stay with a single system if possible. If you have a single platform, you can make a change just once and the entire fleet will receive that modification. If you have two fleet managers, segregate them as much as possible. Wherever they are separate, you’ll only have to change that one, but in shared areas, you’ll have to change both. (Michael Marcum, Bastian Solutions)
When it comes to facilitating communication, software is not always the best answer. Sometimes something simpler, like PLCs that notify equipment through very basic logic, works just fine. And it’s better to start small and integrate each function as you go, rather than try to integrate everything at once. You can tie two systems together and demonstrate the benefits from that, then use the savings to justify and help fund the next piece. (John Rosenberger, The Raymond Corp.)
Conduct testing in real-world scenarios, and make sure legacy software and communication technologies are compatible with the automation. These systems work in a dynamic environment, and a lot changes over time. Calibration tests can make sure everything still aligns correctly. And remember to inform your vendor of changes in things like throughput rates, layout, pallet sizes and configurations, products, and so on. (Jayce Nelson, Linde Automated Solutions)
In most facilities, commands and data are communicated via Wi-Fi, so connectivity and reliability are a top concern. A pre-installation survey to measure Wi-Fi signal availability and strength throughout the facility is an absolute must. Based on those findings, you may need to enhance signal strength and expand capacity and coverage. In some very large facilities, a private wireless network that uses cellular signals may be the best solution. (Deryk Powell, CEO, Velociti Inc., a provider of technology deployment, support, and integration services)
Logistics tech provider Zebra Technologies today said it has acquired Photoneo, a Kentucky provider of 3D vision and AI-powered robotics that makes the Brightpick line of warehouse robotics for automating fulfillment tasks like order picking, consolidation, dispatch, and stock replenishment.
Terms of the deal were not disclosed, but the companies said that proceeds of the sale will be reinvested to accelerate Brightpick’s expansion across the U.S. and Europe. Following the sale, Photoneo will be renamed Brightpick, and continue operating as a separate entity focused on developing and deploying AI robots to automate warehouse operations, they said.
According to Zebra, the deal will also expand its presence in the 3D segment of the machine vision market, which is the fastest growing part of that sector. Specifically, Photoneo’s intelligent sensors are particularly effective within the vision-guided robotic (VGR) segment, and are certified to interface with many of the largest robotic manufacturers for a variety of use cases including robot-arm applications for bin picking.
“The combination of Photoneo’s 3D machine vision solutions with Zebra’s advanced sensors, vendor-agnostic software and AI-based image processing will provide a unique portfolio of offerings to our customers globally,” Joe White, Chief Product & Solutions Officer, Zebra Technologies, said in a release. “Together, we will help our customers across automotive manufacturing, logistics and other key markets maximize the potential of machine vision within their frontline operations.”