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Faced with slumping demand, parcel carriers are casting their nets wide for new sources of revenue. Some of their strategies—like expanding their returns services and going after new e-commerce players—look promising; others—such as imposing new surcharges and accessorial fees—not so much.
Faced with slumping demand, parcel carriers are casting their nets wide for new sources of revenue. Some of their strategies—like expanding their returns services and going after new e-commerce players—look promising; others—such as imposing new surcharges and accessorial fees—not so much.