Artificial intelligence (AI) has had a significant effect on the world and is one of the most revolutionary technologies with frequently used applications and products. From agriculture and farming, sports activities, and healthcare to security and surveillance, AI also has great value in logistics, where it alters how companies operate and provides advantages over conventional approaches. Most crucially, AI is engaged in and has the potential to change every aspect of logistics, including the effective planning and execution of the movement and storage of products from the origin point to the site of consumption.
How Can AI Be Useful in Logistics? Common Applications
AI can facilitate logistics in multiple ways:
AI can provide advanced analytics to make sure your choices are supported by evidence from the data
AI may be used to determine route optimization that uses the least amount of fuel and takes the weather into account
Automated devices can boost productivity and spot issues before they arise
Automated warehouses can guarantee faster order processing, more accurate order management, and workers' safety
AI may enhance the client experience by providing high-quality and individualized services
Improved Predictive Analysis
Sorting through data analytics, capacity estimation, and network evaluations may be chaotic and strenuous without the help of AI applications. AI can conduct all these logistical tasks and better forecast forthcoming demand by gathering more precise data and allowing logistics companies to embrace proactivity. By using predictive analysis, it is possible to predict the occurrence of events as well as make wise decisions regarding future actions. For example, by forecasting which region would commonly order a specific item, logistics companies might store things in a warehouse near the customer's location before they are ordered, thus, reducing delivery times. With the capacity to precisely predict what will happen, logistics organizations can stay ahead of the demand curve, giving them a competitive advantage in the transportation sector and reducing wasteful expenditures.
All this is partially thanks to robust and carefully annotated training data, based on which a model performs tasks such as pattern recognition, object detection, etc. This enables them to mimic human characteristics and even surpass our own capabilities. Annotation tools are needed to label the data to achieve this goal, ensuring the model's excellent performance and dependability.
Route Optimization
Traffic congestion, automobile accidents, road closures, and other unforeseen incidents may make delivery difficult. AI-based route optimization systems will provide efficient real-time route planning so that better service quality may be delivered to the customers. Advanced technologies also enable logistics organizations to manage and coordinate hundreds of cars at the same time, allowing them to allocate resources better, reduce fuel consumption, and increase vehicle utilization. In addition, machine learning algorithms can estimate client demand and match it with existing transportation capacity, allowing certain deliveries to be combined.
Autonomous Vehicles
Autonomous vehicles can drastically minimize the number of empty and wrong trips because the vehicles automatically drive to the right shelf. They follow an autonomously designed program that minimizes blockages, collisions, and other impediments to the process, speeding up and improving the efficiency of a company's intralogistics. Besides, truck automation can ensure the safety of these big vehicles as well as the prospect of fuel savings. Autonomous vehicles can recognize objects and determine ideal routes by considering all conceivable events that may occur during the drive.
Automated Warehouses
In warehouses, common object detection tasks may be employed for automated categorization and identification of goods. Algorithms can use computer vision to detect goods while taking into consideration information such as product dimensions, weight, and so on. AI may be used to reroute things while they are in transit, change orders, and forecast demand. Companies may have in-demand products supplied as needed at local warehouses by adjusting orders following these forecasts. If the chain has more than one warehouse, AI can connect them to determine the most effective method for moving the inventory.
Finally, AI technologies deployed in warehouses may help increase worker safety by preventing any potentially dangerous scenarios. The warehouse automation may also spot suspicious behaviors like unauthorized access or work disturbance. When a cart or dolly is left behind or when an employee is not wearing a helmet, they can send out an alarm.
Quality Assurance and Customer Experience
Logistics companies are also using AI technology to automate the visual examination of items both before and after packing. In this manner, algorithms can determine if a product was harmed during storage or transportation. If minor scratches or broken parts are replaced with new ones, customers will receive undamaged products and be pleased. Additionally, AI can guarantee a better customer experience by personalizing and making product recommendations based on consumers' purchasing patterns and interests. This will assist in both retaining current customers and drawing in new ones.
What Kind of Future Does Logistics Have with AI?
Let’s take a look at a few important stats first:
According to Gartner, by 2024, 50% of Supply Chain companies will invest in technologies supporting Artificial Intelligence (AI) and advanced analytics capabilities.
By 2026, 75% of large businesses will utilize intralogistics smart robots in some capacity in their warehouse operations.
Embedded advanced analytics (AA), artificial intelligence (AI), and data science will be offered by more than 75% of commercial supply chain management application suppliers by 2026.
After reviewing all the advantages AI may bring to the logistics industry, we can anticipate a sharp rise in the use of deep learning-based AI systems by businesses seeking to improve their operations and remain competitive. The automation that deep learning algorithms provide is a driving factor for their adoption since it significantly lowers costs associated with all aspects of logistics and supply chains.
Final Thoughts
The primary objective of artificial intelligence is to imitate human intelligence-related activities like thinking, learning, planning, problem-solving, knowledge representation, perception, mobility, and so on. There is no doubting that AI is revolutionizing every sector of the economy, and logistics, where innovations are constantly being made, is no exception. Global logistics companies are eager to integrate AI-based innovative technologies into their daily operations to ensure efficiencies and new opportunities in this sphere. Interestingly, thanks to video or image annotation, Artificial Intelligence for Logistics may be applied at every stage of the Supply Chain, from product manufacturing through delivery to the final consumer. It aids in accelerating and streamlining several crucial procedures that rely on executing mechanical and repetitive actions. Improved predictive analysis allows logistics organizations to more effectively plan for emergencies, lowering the likelihood of accidents and other hazardous situations. Additionally, AI technologies may be helpful in avoiding unnecessary costs throughout the processes, arranging a safe and effective route, organizing on-time delivery, categorizing and identifying the items, and ensuring customer satisfaction. However, implementing these new technologies does not mean that humans and machines would engage in rivalry; instead, it attempts to increase supply chains' productivity and customer satisfaction through their collaboration.
It’s almost Halloween, and if your town is anything like mine, your neighbors’ yards are already littered with ghosts, witches and tombstones.
Clearly some of us enjoy giving other people a scare. Just as clearly, some of us enjoy getting a scare.
I’m not one of them. I hate haunted houses. I avoid scary movies like the plague. And I once jumped on top of several eight-year-old members of the Girl Scout troop that I was leading in order to escape a haunted hayride’s zombie.
However, that doesn’t mean I’m not capable of (wo)manning up and facing my fears, especially it’s for a good cause, which is why ALAN’s executive director, Kathy Fulton and I recently put our heads together to create this short list of some of the scariest perceptions that people have about disasters and disaster relief.
Scary Perception Number One: “A Disaster Will Never Happen To Me.”
When people live in certain areas (i.e. far away from a hurricane-prone coast or earthquake fault lines) it’s easy for them to assume that they’re protected from many types of catastrophes – and to become dangerously casual about making disaster preparations or heeding safety warnings.
Frankly, this attitude scares the heck out of us, because if the last few years have taught us anything, it’s that disasters can take a wide variety of forms and strike at almost any time. And the people who fail to plan – or to take shelter/evacuate as requested – are much more likely to find themselves in harm’s way.
Scary Perception Number Two: “It’s Okay. The Government’s Got It Covered.”
There are so many things wrong with this second perception that it’s not even funny. For one thing, not every disaster survivor qualifies for FEMA government assistance. For another, some survivors aren’t eligible for as much government assistance as others. Plus it can take some time for FEMA to process all of the requests for assistance that it receives and to conduct all of the necessary inspections that need to be made before it can provide funds. And even then, these funds are limited.
It’s a similar story for disaster survivors who are fortunate enough to have homeowners’ or renters’ insurance.
That’s why the humanitarian response organizations that provide food, hydration, shelter and other supplies immediately after a disaster hits (and the non-profit organizations that help survivors fill in the short-term and long-term gaps that government assistance and insurance reimbursement don’t cover) are so essential. It’s also why the people who support them are an answer to prayer.
Scary Perception Three: “We’re Too Far Away To Be Of Help.”
One of the laments that we often hear from potential transportation, warehousing and material handling equipment donors is, “We’d have loved to help you with relief efforts for X community’s disaster. But we didn’t have any locations in the area.”
The sad thing is, we probably could have used their help – and so could many of the humanitarian organizations that we support.
When push comes to shove, these organizations can’t afford to split hairs about where their donated relief supplies come from, especially if those supplies extend or enable their relief efforts. They might even NEED those donations to come from another part of the country because many of their closer potential product donors may have already been tapped out.
In light of this, never underestimate the value of a long-distance contributed logistics offer. Relief supplies are often located much farther away from a disaster site than you might imagine. And the help that you’re offering might be just the ticket.
Scary Perception Four: “It’s Been A Few Months (Or Years). So Survivors Of That Particular Disaster Don’t Need Our Help Anymore.”
If individuals and communities recovered from disasters as quickly as their particular disasters stopped making headlines, life would be much easier for everyone. However as any disaster survivor can tell you, that’s rarely the case.
Disaster recovery is a super-long process that’s usually measured in months or years rather than days or weeks. And many of its costliest and most work-intensive stages like clean-up and rebuilding don’t start until long after the news and camera crews have left.
So don’t ever think that there’s no way you can help a community just because the disaster that affected it happened quite a while ago. Chances are, that’s when your compassion and assistance will be needed the most.
Scary Perception Five: “Helping With Disaster Relief Won’t Pay The Bills. As A Result, There’s Nothing To Be Gained From Our Business Making A Financial Or In-Kind Donation.”
While it may not initially seem like you have anything financial to gain from helping a community in need, nothing could be further from the truth, especially if that community is home to some of your employees, customers, suppliers or business operations.
The people who live in these communities can (and do) remember who showed up for them when times were tough – and so do many other members of the purchasing public. In fact, according to recent article in the MIT/Sloane Management Review, multiple studies have shown that corporate donations ultimately attract customers. And according to another recent article in the Harvard Business Review, consumers tend to favor companies that donate a larger share of their profits.
Is this why so many of our country’s most successful organizations are also some of the most philanthropic? Possibly. However, if that’s the case, it’s okay by us, because when generous businesses do what they can to help a community get back on its feet more quickly, everybody wins.
Fear Not
There’s far more I could add to this story. But time and Halloween-candy buying obligations don’t allow me to discuss them all. Besides, I want to end this story on a caring rather than a scaring note.
So I’ll leave you with this: Even though disasters seem to happen with frightening regularity, I’ve actually become a far braver person since joining the ALAN family several years ago. It’s taught me that when horrible things like hurricanes, tornadoes and pandemics happen, a lot of wonderful people show up to help – and reminded me that when things are at their most harrowing, there are always extraordinary people like you ready to come to the rescue.
Just don’t ask me to go on a spooky hayride anytime soon.
"Spot solutions are needed to help a company get through a sudden shock, but the only way to ensure agility and resilience going forward is by addressing systemic issues in a way that is intentional and focused on the long term and brings together clear priorities, well-designed repeatable processes, robust governance, and a skilled team." - Harvard Business Review
An article published by McKinsey & Co. in August observed, “over the past year, many companies have made structural changes to their supply networks by implementing dual or multiple sourcing strategies for critical materials and moving from global to regional networks.”
This structural change pivots on the difference between low cost and best cost. The shift extends through Tier 1 Suppliers through lower tiers. The intent of a low-cost supply chain strategy is to present a low price to customers. A best-cost strategy adds factors beyond cost to the equation, like risk, lead time, and responsiveness.
The McKinsey article continues, “Ninety-seven percent of respondents [to the survey] say they have applied some combination of inventory increases, dual sourcing, and regionalization to boost resilience.”
We offshored, losing sight of the associated risk, for decades. Time to learn what near-shore, re-shore, regionalization, and localization mean.
As global supply chains become increasingly complicated, there are now more digital connections and business collaborations in the global shipping industry than ever before. Holding freight data in opaque, disconnected silos and relying on outdated methods of communication is not just inefficient - it’s unsustainable.
The global supply chain is no longer a linear process. Whereas before it was simply about moving freight from point A to B, now there is now a multitude of options for transporting that freight, each with its own unique set of capabilities and constraints.
So, what do shippers really want from their logistics service providers? Two things: accurate information at their fingertips and the ability to conduct business and transact - without having to pick up a phone or wait for email replies. Digital customer-facing freight execution platforms are the answer, collecting the most relevant and up-to-date data from carriers on one side, and providing shippers with a simplified and accelerated process on the other.
Digital freight execution platforms also provide shippers with a unified view of their shipping options, giving them the data they need at a glance to make an informed decision for any particular shipment.
Plus, as we continue to navigate uncertain waters, shippers are increasingly seeking solutions to increase resilience. After all, if there’s anything the last few years have taught us, it’s to expect the unexpected. The organizations that were able to pivot fastest came out on top. The availability of accurate data and solutions to action that data are key building blocks to resiliency in the face of new and unexpected challenges. Supply chain optimization, especially today, hinges on accessible, up-to-the-minute data, shared and acted on to keep freight moving as successfully as possible.
Digital Freight Execution Puts Power in Shippers’ Hands
Increasingly, freight forwarders and logistics providers are giving their shipper customers access to online freight execution platforms for just this purpose.
Largely unheard of just a few short years ago, online freight execution tools for shippers have quickly emerged to become a must-have for established forwarders to compete with startup digital forwarders. Logistics providers can no longer afford to go without offering this critical customer tool which enables shippers to access crucial freight data online, including timely visibility of their freight on the move. Their shipper customers have come to expect it, and it’s what’s needed to compete in today’s market.
Traditional methods of communication between shippers and freight forwarders can be slow and inefficient. Email and phone tag are not conducive to fast decision-making, and sales representatives may not always have the most accurate information about fleets, equipment, and routes. Digital freight execution platforms enable shippers and carriers to communicate in real-time, facilitating fast decision-making while eliminating the potential for miscommunication.
As digital conveniences proliferate our day-to-day lives (think of ordering food online, tracking your latest purchase, viewing your favorite shows on-demand, and so much more), it only makes sense that we should expect similar experiences in our work lives. That means that the traditional way of working in the freight industry, fraught with manual processes, phone calls, and emails, simply doesn’t cut it in today’s digital-first world.
What’s more, with timely freight data, shippers are better equipped to quickly address exceptions by changing transportation plans. Supply chain disconnections are costly. Responding to exceptions is critical to a smooth-running supply chain where shipments arrive at their final destination as planned.
“An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage,” Jack Welch
One of the outstanding things about a digital freight platform is the ability to integrate various functional modules to enable shipment data to be used and shared. These may include tracking and visibility, warehouse inventory, ocean shipments, freight rates, and even finance information, enabling a shipper to pay invoices online. Customer-facing online portals are an important and effective way to facilitate a shippers’ access to key shipment information, improving visibility and productivity on all fronts.
Partnering for Sustainable Success
Partner programs are another important aspect of connected digital freight platforms. This openness to integrate with a broad range of shipping industry businesses, such as technology or service providers, offers shippers the ability to access their partners through their forwarders’ customer-facing freight execution portal. This enables the shipper to have a comprehensive and complete flow of key freight data based on their unique needs and partners.
For example, if a shipper is using a real-time transportation visibility (RTTV) system provider, they can work with their forwarder to integrate the RTTV solution with the forwarder’s digital platform. This is only possible when the forwarder has a partner program enabling integrations.
All parties involved with a shipment can boost productivity and enhance value for the customer when they’re digitally integrated with freight transaction operational areas and partner providers. Technology companies who try to wall off access to the data they manage for their customers and their functionality have it backwards: they might create an appearance of their own business interests being protected in the short term, but long term, they’re either going to hurt their customers, or, more likely, their own product development roadmap.
Recent supply chain challenges have pushed BCO shippers and their logistics partners to take a much closer look at cargo flows. Accessible, convenient, and transparent freight data is now the expectation and necessary to control costs and keep cargo in view for optimal supply chain management.
Digital freight execution is the wave of the future, and it's already making a big impact in the shipping industry. Streamlining data flows by building out connectivity helps to bring greater logistics harmony that allows shippers to optimize their overall freight ecosystem.
America’s posture in world trade, and the underlying supply chains, are more than robust. According to the U.S. Census Bureau and the U.S. Bureau of Economic Analysis, the United States balance of trade in goods and services deficit dropped to $70.6 billion in July. Exports hit the highest level in real dollars since tracking began over 70 years ago. During the recovery from Covid,, with reshoring and shifting market demands, are holding imports flat..
This success is happening despite the global disruption caused by Ukraine. Expect our labor shortages to continue. Expect wage pressure to continue. Expect inflationary pressures across the supply chain to continue.