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Paul Marshall is the director of inbound logistics for Limited Brands Logistics Services, which provides logistics service and support to the 3,760 U.S. specialty stores operated by Limited Brands. The company's retail chains include Victoria's Secret, Bath & Body Works, Express, Limited Stores, White Barn Candle Co. and Henri Bendel.

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it's all in the planning

While other retailers sweated out last fall's port logjam, Limited Brands sailed through largely unscathed. The secret? Detailed contingency planning with plenty of options.

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