Living—and leading—in interesting times: interview with Mark Baxa
Mark Baxa has taken the reins of the Council of Supply Chain Management Professionals. Now, he faces the ultimate leadership challenge: helping members navigate a world in which the old rules no longer apply.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Mark Baxa has been a leader in supply chain throughout his career, so he was a natural choice to lead one of the industry’s most respected organizations—the Council of Supply Chain Management Professionals, or CSCMP.
Baxa assumed the role of interim president and CEO in March of this year upon the retirement of long-time CEO Rick Blasgen. His ascension comes at a critical time for the organization and for the industry as a whole, as it emerges from a pandemic into a market where demand for logistics services far outstrips available capacity.
Baxa brings many years of experience to the role, having been a member of CSCMP since 1998 and having served as chairman of the association’s board. In his day job, he is the founder, president, and CEO of FerniaCreek LLC, a global supply chain consulting group based in St. Louis and Jefferson City, Missouri. Prior to beginning his consultancy, Baxa worked for 37 years across the Upjohn, Empresas La Moderna, and Monsanto/Bayer companies, where he served in leadership roles in product management, logistics, global trade operations and compliance, strategic sourcing, supplier relationship management, supplier diversity, and sustainability.
Baxa recently spoke to DC Velocity Group Editorial Director David Maloney about his role at CSCMP, the state of the industry, and the organization’s initiatives as the world continues to emerge from the pandemic.
Q: How would you describe your current role at CSCMP?
A: My number-one job is to carry out the mission of the organization. My first and foremost priority is providing value to our members and ensuring that we continue to add the right kind of programming and educational content to help supply chain professionals develop in their current roles and throughout their careers. That is the primary mission of CSCMP. Everyone here—the leadership team, the staff, and our volunteers—is focused on that.
The second priority is to focus on the sustainability and viability of CSCMP. We are a very strong organization from the standpoint of the mission at hand and the organization’s appeal to our members. In fact, our membership continues to increase daily. We’ve made a commitment to those members to provide the best content, information, and networking opportunities we can. But it takes investment to do the things we do, so our challenge is to make sure we not only produce the best content but also price it fairly and equitably for the marketplace.
Q: What do you see as the role of CSCMP within the supply chain world?
A: We’ve long been focused on the importance of strong supply chain leadership and the value supply chain professionals can bring to the companies they work for. So I see our role as enabling those supply chain professionals to do even more than they can today through our product offerings and educational opportunities.
We also connect professionals with professionals. This is across academia as well as industry practitioners. People want to know how things work when they consider alternative solutions to their problems. They want to interact with others who have been there before. The author John Maxwell said it best: “If you want to know what is on the road ahead, ask somebody on the way back.”
In our organization, with over 9,000 members and growing, there are many opportunities for people to connect with each other, whether it’s at the annual EDGE conference, a simple referral from our office to others, or through our local roundtables, which host many events throughout the year. CSCMP provides educational and networking access to supply chain professionals around the world.
Q: What is the organization planning for the coming year?
A: We have new products that are in play right now as well as some that we’re currently developing and will roll out throughout the year. We never stop inventing or creating new ways to talk about innovative practices in supply chain, helping supply chain professionals understand the bottlenecks that occur and possible ways to alleviate them. We are continually upgrading our existing content, such as our webcasts and Quick Courses.
Q: The pandemic put a spotlight on the value of supply chain. What challenges does the industry face now?
A: We are certainly in a place where we face significant complexity but also the opportunity to innovate. Let’s go back a couple of years prior to the onset of Covid, when the geopolitical shift became problematic for many supply chains around the world. The resulting disrupters, such as new tariffs, affected companies that sourced goods in China. Then along came a pandemic that exposed both the need for redundancy and for better supply chain resiliency planning.
As the economy rebounds, we are finding that everybody is faced with a challenge of one kind or another, be it e-commerce or manufacturing. The ability to move raw materials and finished goods is seriously constrained by a shortage of transportation capacity, not just in the U.S. but worldwide.
We are also seeing a talent shift. People are moving from one company to another, seeking new opportunities. The demand for supply chain professionals has never been greater. That will probably continue in perpetuity.
The other part is the redesign of networks. Supply chains got a rude awakening when they realized that not only could their suppliers not supply the raw materials they needed, but also that those suppliers had issues with their own suppliers. We simply didn’t know enough about the risks involved in those supply chains and the consequences should something happen. Sourcing and procurement professionals have to find a different way of gaining insights and visibility into their suppliers’ extended supply chains.
Q: What advice are you giving your members as we emerge from the pandemic?
A: I wouldn’t say that we give direct advice; we come at it from more of a consultancy perspective. What we are doing to support members throughout all of this is to offer them access to all of our resources and the products we have developed so they can enhance their knowledge of supply chain best practices. The hope is that they can translate that knowledge into actions they can take to help solve problems for their companies.
Q: Obviously, there is a lot of change taking place right now in the supply chain—both in terms of adjusting to pandemic-fueled disruptions and also looking toward the future. How do you as an industry association help your members adapt to an uncertain environment?
A: It is through conversation. It is listening to their concerns and connecting them with individuals they can network with and giving them access to our content to help them solve their problems.
That includes connecting them with our partners who work with us—our sponsors as well as our exhibitors, in the case of the Supply Chain Exchange at the upcoming EDGE conference. We want to connect executives with companies that can offer them solutions to their supply chain challenges.
Q: The upcoming EDGE conference will be one of the first live events in the industry since the pandemic began. What can attendees expect from this year’s event?
A: We are all very excited about returning to a live event because we, as supply chain professionals, really, really enjoy coming together to connect, exchange ideas and best practices, and validate what we’ve all been experiencing in the two years since we last came together in Anaheim. I am excited to see that happen.
In terms of the event itself, we are going to bring the very best practitioners and academics to the conference, just as we always have. I think you’re going to be really pleased when you see who we’re bringing in this year as track speakers and keynote speakers. I also couldn’t be more excited with who is going to be exhibiting at the Supply Chain Exchange. You’ve got to be there to see it.
“The past year has been unprecedented, with extreme weather events, heightened geopolitical tension and cybercrime destabilizing supply chains throughout the world. Navigating this year’s looming risks to build a secure supply network has never been more critical,” Corey Rhodes, CEO of Everstream Analytics, said in the firm’s “2025 Annual Risk Report.”
“While some risks are unavoidable, early notice and swift action through a combination of planning, deep monitoring, and mitigation can save inventory and lives in 2025,” Rhodes said.
In its report, Everstream ranked the five categories by a “risk score metric” to help global supply chain leaders prioritize planning and mitigation efforts for coping with them. They include:
Drowning in Climate Change – 90% Risk Score. Driven by shifting climate patterns and record-high temperatures, extreme weather events are a dominant risk to the supply chain due to concerns such as flooding and elevated ocean temperatures.
Geopolitical Instability with Increased Tariff Risk – 80% Risk Score. These threats could disrupt trade networks and impact economies worldwide, including logistics, transportation, and manufacturing industries. The following major geopolitical events are likely to impact global trade: Red Sea disruptions, Russia-Ukraine conflict, Taiwan trade risks, Middle East tensions, South China Sea disputes, and proposed tariff increases.
More Backdoors for Cybercrime – 75% Risk Score. Supply chain leaders face escalating cybersecurity risks in 2025, driven by the growing reliance on AI and cloud computing within supply chains, the proliferation of IoT-connected devices, vulnerabilities in sub-tier supply chains, and a disproportionate impact on third-party logistics providers (3PLs) and the electronics industry.
Rare Metals and Minerals on Lockdown – 65% Risk Score. Between rising regulations, new tariffs, and long-term or exclusive contracts, rare minerals and metals will be harder than ever, and more expensive, to obtain.
Crackdown on Forced Labor – 60% Risk Score. A growing crackdown on forced labor across industries will increase pressure on companies who are facing scrutiny to manage and eliminate suppliers violating human rights. Anticipated risks in 2025 include a push for alternative suppliers, a cascade of legislation to address lax forced labor issues, challenges for agri-food products such as palm oil and vanilla.
That number is low compared to widespread unemployment in the transportation sector which reached its highest level during the COVID-19 pandemic at 15.7% in both May 2020 and July 2020. But it is slightly above the most recent pre-pandemic rate for the sector, which was 2.8% in December 2019, the BTS said.
For broader context, the nation’s overall unemployment rate for all sectors rose slightly in December, increasing 0.3 percentage points from December 2023 to 3.8%.
On a seasonally adjusted basis, employment in the transportation and warehousing sector rose to 6,630,200 people in December 2024 — up 0.1% from the previous month and up 1.7% from December 2023. Employment in transportation and warehousing grew 15.1% in December 2024 from the pre-pandemic December 2019 level of 5,760,300 people.
The largest portion of those workers was in warehousing and storage, followed by truck transportation, according to a breakout of the total figures into separate modes (seasonally adjusted):
Warehousing and storage rose to 1,770,300 in December 2024 — up 0.1% from the previous month and up 0.2% from December 2023.
Truck transportation fell to 1,545,900 in December 2024 — down 0.1% from the previous month and down 0.4% from December 2023.
Air transportation rose to 578,000 in December 2024 — up 0.4% from the previous month and up 1.4% from December 2023.
Transit and ground passenger transportation rose to 456,000 in December 2024 — up 0.3% from the previous month and up 5.7% from December 2023.
Rail transportation remained virtually unchanged in December 2024 at 150,300 from the previous month but down 1.8% from December 2023.
Water transportation rose to 74,300 in December 2024 — up 0.1% from the previous month and up 4.8% from December 2023.
Pipeline transportation rose to 55,000 in December 2024 — up 0.5% from the previous month and up 6.2% from December 2023.
Parcel carrier and logistics provider UPS Inc. has acquired the German company Frigo-Trans and its sister company BPL, which provide complex healthcare logistics solutions across Europe, the Atlanta-based firm said this week.
According to UPS, the move extends its UPS Healthcare division’s ability to offer end-to-end capabilities for its customers, who increasingly need temperature-controlled and time-critical logistics solutions globally.
UPS Healthcare has 17 million square feet of cGMP and GDP-compliant healthcare distribution space globally, supporting services such as inventory management, cold chain packaging and shipping, storage and fulfillment of medical devices, and lab and clinical trial logistics.
More specifically, UPS Healthcare said that the acquisitions align with its broader mission to provide end-to-end logistics for temperature-sensitive healthcare products, including biologics, specialty pharmaceuticals, and personalized medicine. With 80% of pharmaceutical products in Europe requiring temperature-controlled transportation, investments like these ensure UPS Healthcare remains at the forefront of innovation in the $82 billion complex healthcare logistics market, the company said.
Additionally, Frigo-Trans' presence in Germany—the world's fourth-largest healthcare manufacturing market—strengthens UPS's foothold and enhances its support for critical intra-Germany operations. Frigo-Trans’ network includes temperature-controlled warehousing ranging from cryopreservation (-196°C) to ambient (+15° to +25°C) as well as Pan-European cold chain transportation. And BPL provides logistics solutions including time-critical freight forwarding capabilities.
Terms of the deal were not disclosed. But it fits into UPS' long term strategy to double its healthcare revenue from $10 billion in 2023 to $20 billion by 2026. To get there, it has also made previous acquisitions of companies like Bomi and MNX. And UPS recently expanded its temperature-controlled fleet in France, Italy, the Netherlands, and Hungary.
"Healthcare customers increasingly demand precision, reliability, and adaptability—qualities that are critical for the future of biologics and personalized medicine. The Frigo-Trans and BPL acquisitions allow us to offer unmatched service across Europe, making logistics a competitive advantage for our pharma partners," says John Bolla, President, UPS Healthcare.
The supply chain risk management firm Overhaul has landed $55 million in backing, saying the financing will fuel its advancements in artificial intelligence and support its strategic acquisition roadmap.
The equity funding round comes from the private equity firm Springcoast Partners, with follow-on participation from existing investors Edison Partners and Americo. As part of the investment, Springcoast’s Chris Dederick and Holger Staude will join Overhaul’s board of directors.
According to Austin, Texas-based Overhaul, the money comes as macroeconomic and global trade dynamics are driving consequential transformations in supply chains. That makes cargo visibility and proactive risk management essential tools as shippers manage new routes and suppliers.
“The supply chain technology space will see significant consolidation over the next 12 to 24 months,” Barry Conlon, CEO of Overhaul, said in a release. “Overhaul is well-positioned to establish itself as the ultimate integrated solution, delivering a comprehensive suite of tools for supply chain risk management, efficiency, and visibility under a single trusted platform.”
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.