Contributing Editor Toby Gooley is a writer and editor specializing in supply chain, logistics, and material handling, and a lecturer at MIT's Center for Transportation & Logistics. She previously was Senior Editor at DC VELOCITY and Editor of DCV's sister publication, CSCMP's Supply Chain Quarterly. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
He may be a relative newcomer to the industrial truck industry—in an industry where three decades of experience is common, seven years qualifies as a newbie—but Don C. Buckman is no novice when it comes to safety. A Certified Safety Professional with a master's degree in occupational safety and industrial hygiene and 25 years of experience in that field, he's an inspired pick to chair the Industrial Truck Association's (ITA) 2019 National Forklift Safety Day (NFSD) program.
Buckman is Hyster-Yale Group's Americas Division environmental health and safety manager as well as the company's corporate responsibility leader. In the first role, he collaborates with the company's environmental health and safety (EHS) professionals, employees, and leaders to assure compliance with environmental, health, and safety laws and regulations. A big part of his job, he says, is to help everyone recognize, reduce, and mitigate risk.
As corporate responsibility leader, Buckman collaborates with subject-matter experts on a diverse portfolio that includes such important concerns as ethics, employee and community outreach, and environmental sustainability. He is also part of a team that helps the company meet the twin goals of manufacturing forklifts through sustainable practices and designing environmentally friendly trucks with low to zero emissions.
DC Velocity asked Buckman to put on his industrial-safety hat and talk about the importance of forklift safety—not just on National Forklift Safety Day, but every day. Here's what he had to say.
Q: Is there anything you especially enjoy or find interesting about the industrial truck industry?
A: Prior to joining Hyster-Yale Group, I was in the U.S. Navy and then worked in composites, automotive, and aerospace and defense manufacturing. All through my career in manufacturing, I had seen and worked with all types and sizes of forklifts. Now, working in the industrial truck industry, I feel very much like I did in aerospace and defense, where what we were doing was helping to save lives and reduce injuries. It's great to see how industrial trucks have evolved, with their many ergonomic and comfort enhancements as well as the visual and sensing systems that are now standard on most trucks.
I also have to mention that one of the things I like best about this industry is the people. From the people who design and manufacture the trucks to those who assemble, test, and sell them—everyone is very down to earth. We take pride in knowing that what we do is benefiting the end user. We are not only making forklifts more efficient and easier to use, but we're also improving safety and making them more environmentally friendly. It's an interesting and formative time to be in the industrial truck industry!
Q: How will your professional background help you contribute to ita's efforts to promote forklift safety?
A: First, I'm extremely honored to have been chosen chairman of National Forklift Safety Day. My background and experience in the EHS profession have simply placed me at the right time and place with the right people to help deliver the forklift safety message. For the past five years, the chairs have been leaders in the industrial truck industry, many of them with insights into the global market and sales. They all have delivered the important message of industrial truck safety, and I hope to do the same.
I also believe I bring a unique perspective with my area of expertise being occupational safety. Based on this experience, I hope to highlight the many facets that make up forklift safety. We are not just dealing with the truck itself; it's also about the environment around that truck, including facility layout and operations, operator training, and the safety of both the operator and pedestrians.
Q: What are your personal priorities as NFSD chair?
A: To me, pedestrian safety is just as important as operator safety, and they must go hand in hand with an overall focus on forklift safety. I hope to build on last year's discussion of pedestrian safety by [ITA Chairman] Scott Johnson of Clark Material Handling and keep this aspect a mainstream focus for future National Forklift Safety Day programs.
Another priority is regulation. I believe ITA must continue to work closely with OSHA [the Occupational Safety and Health Administration] to update the regulations dealing with powered industrial trucks to reference the latest national consensus standard for industrial trucks. Currently, federal regulations reference the 1969 version of the standard instead of the 2016 version, which covers many enhancements that are directly or indirectly related to industrial truck safety. So the OSHA regulations don't recognize nearly 50 years of improvements and safety enhancements that are manufactured into today's industrial trucks. As a safety professional, I hope to speak to and influence this important issue.
Q: This year marks the sixth annual national forklift safety day. What's on the agenda?
A: We have a busy schedule of activities that will span two days. On Monday, June 10, there will be an educational session that's open to all ITA members and invited guests. Topics will include OSHA updates as well as an update on current congressional activity that could affect our members. Tuesday morning, June 11—National Forklift Safety Day itself—will feature speakers from industry and government, including elected officials. In the afternoon, members will visit their congressional representatives to convey our message about the critical importance of workplace safety and discuss how elected officials can help to support that. ITA member organizations will also be marking the day with safety-focused activities and events for their customers, employees, and local communities.
Q: What's the main message you would like DC Velocity's readers to take away from National Forklift Safety Day?
A: The main message is certainly reinforcing and sustaining the importance of forklift safety through effective operator and pedestrian training. National Forklift Safety Day's goal is to educate customers, the public, and government officials about the safe use of forklifts and the importance of operator and pedestrian safety. Although ITA, along with its members and OSHA, will highlight the importance of industrial truck safety on National Forklift Safety Day, "forklift safety is for life," and this focus has to be a sustainable practice the other 364 days of the year as well.
The supply chain risk management firm Overhaul has landed $55 million in backing, saying the financing will fuel its advancements in artificial intelligence and support its strategic acquisition roadmap.
The equity funding round comes from the private equity firm Springcoast Partners, with follow-on participation from existing investors Edison Partners and Americo. As part of the investment, Springcoast’s Chris Dederick and Holger Staude will join Overhaul’s board of directors.
According to Austin, Texas-based Overhaul, the money comes as macroeconomic and global trade dynamics are driving consequential transformations in supply chains. That makes cargo visibility and proactive risk management essential tools as shippers manage new routes and suppliers.
“The supply chain technology space will see significant consolidation over the next 12 to 24 months,” Barry Conlon, CEO of Overhaul, said in a release. “Overhaul is well-positioned to establish itself as the ultimate integrated solution, delivering a comprehensive suite of tools for supply chain risk management, efficiency, and visibility under a single trusted platform.”
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.