Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
In a mid-March interview with Bloomberg News, FedEx Corp. Chairman Frederick W. Smith revealed that in 2001, he had arranged a meeting with Jim Kelly, then chairman of rival UPS Inc., to discuss ways ground workers at FedEx's air express unit and at UPS could both be covered under the Railway Labor Act (RLA), a federal labor law that applies only to airlines and railroads. (While FedEx workers are governed by the RLA, UPS is covered by a separate law.)
The meeting was set for Sept. 13, 2001, Smith told Bloomberg. But it was canceled after the Sept. 11 terrorist attacks and never rescheduled, he said.
UPS has a different version of events. No meeting between the companies was ever on the calendar, according to Malcolm Berkley, a Washington-based UPS spokesman.
The anecdote demonstrates that in business, like war, often the first casualty is the truth. And few would dispute that the history of FedEx and UPS has been anything other than warlike. For well over 30 years, the companies have fought over market share, shipper hearts and minds, and just about anything concerned with one-upping the other.
But for pure spin, perhaps nothing matches the ongoing fight over which labor law should govern the operations of the FedEx air unit, known as FedEx Express. As Congress debates whether the unit should be reclassified under a different labor statute—one that would make it easier for unions to organize the unit—both sides have staked out strong advocacy positions and have public relations resources at the ready.
FedEx has made no bones about its opposition to the reclassification. A change in the unit's labor status would give unions the power to call job actions within a city or a region, creating a negative ripple effect across the entire network, the company has said. Such a change could also trigger a $5 billion "hidden package tax" on shippers and consumers by forcing FedEx to implement costly contingency plans to deal with local work stoppages that could jeopardize the reliability of delivery operations systemwide, the company said.
Last June, FedEx launched a website called "Brown Bailout," on which it claims that UPS, which supports the change, is seeking what amounts to a government bailout to mask its inability to compete with FedEx in the marketplace.
UPS argues that it's a question of fairness. It contends that FedEx Express employees—such as drivers, sorters, and loaders—have nothing to do with aircraft operations. Those workers, UPS said, should be governed by the same labor law that covers trucking labor, not airline workers. Berkley, the UPS spokesman, said UPS has kept a low PR profile, noting it devotes only one page on its website to the issue. Yet in recent weeks, a Washington-based group called the Same3 Coalition has emerged to lobby on behalf of UPS's position and against FedEx. Kevin Kearns, the group's executive director, did not respond to an e-mail request for comment. Berkley said he was unaware of the organization.
A deep-rooted dispute
At the heart of the debate is how the two companies are classified. Since its founding in the early 1970s as Federal Express Corp., FedEx has been considered an airline and its operations have been governed by the RLA, a 1926 law that allows for government intervention to end strikes and that requires a company to be organized as one national bargaining unit instead of being organized terminal by terminal. Congress enacted the RLA to prevent local walkouts from disrupting a nationwide rail network, at the time the near-exclusive means of intercity freight transportation.
By contrast, UPS has historically been considered a trucking company and since 1947, has been covered by the National Labor Relations Act (NLRA), a law enacted 12 years prior and which still covers workers in all other industries, including trucking. Unlike the RLA, the NLRA permits workers to locally organize and does not compel the federal government to intervene to stop a job action.
UPS has long chafed under what it sees as an unlevel playing field. In 1993, UPS asked the National Labor Relations Board, the agency that administers the NLRA, to reclassify its operations under the RLA. The NLRB refused to do so, and a federal appeals court upheld its decision in August 1996.
Fourteen years later, the fight is coming to a head on Capitol Hill. In 2009, the House passed a Federal Aviation Administration funding bill with language that would place all FedEx Express workers, except for pilots and aircraft maintenance employees, under the NLRA. The language was added by Rep. James L. Oberstar (D-Minn.), chairman of the House Transportation and Infrastructure Committee. UPS has long lobbied for the provision.
The Senate subsequently passed a version of the FAA funding measure that did not include the controversial language. Two of its most vocal opponents were Republican Senators Lamar Alexander and Bob Corker, both from FedEx's home state of Tennessee.
The FAA measure has been surviving on a series of funding extensions, the most current of which is set to expire July 3. In the interim, both chambers are scheduled to meet to reconcile their respective bills.
Jim Berard, chief spokesman for the House Committee, said he expects Oberstar to continue to push for his language to be included in the reconciled version. "He's been supporting this since 1996, and I don't see him backing away, at least not without a fight," Berard said.
FedEx's Smith won't go gently, either. Any adverse change in the law, he warned, will trigger the cancellation of a multibillion dollar, 15-plane order of Boeing 777 freighters as well as a third optional set of 15 more. "Mr. Smith was on the record [with his warning] and meant everything he said," said FedEx spokesman Maury Lane.
Looking for the union label?
UPS may be seeking a legislative remedy because it has so far made little headway on the administrative and judicial fronts. In its 1996 decision affirming the NLRB's refusal to reclassify UPS's operations under the RLA, the appellate court ruled that FedEx's air service and the trucking operations that support it are essentially a single airline unit, with the trucking operations totally dependent on its air business. The court said UPS failed to show the same level of interdependence between its air and ground businesses.
The ruling affirms FedEx's position, Lane said. FedEx Express drivers are "an extension of the airline system, shuttling packages between the planes and the customers, which is a radically different approach to how UPS structured its business," he said.
UPS, for its part, is sticking to its stance that employees who do the same work should be covered under the same labor law, regardless of their employer. UPS maintains that FedEx is the only U.S. transportation company governed by a different set of labor rules.
Berkley of UPS scoffs at the notion that a change in classification at FedEx Express would affect the way it operates, noting that FedEx remains staunchly anti-union nearly 40 years since its founding. For example, of the air unit's 125,000 employees, only 4,500 pilots are union members. In addition, more than 100,000 FedEx employees in other divisions like less-than-truckload carrier FedEx Freight and expedited operator FedEx Custom Critical have always been eligible to be organized under the NLRA, yet no one has done so, Berkley said.
Still, that hasn't stopped the Teamsters union, which has long coveted a foothold inside FedEx, from vowing to organize the Express unit should Congress change the law. Teamster General President James P. Hoffa said publicly in mid-February that the union will organize "100,000 workers at FedEx" if that happens.
To some, the real threat to Fred Smith's air empire is not UPS but the Teamsters. Jerry Hempstead, who for decades had a ringside seat at the FedEx-UPS brawls as a top U.S. sales executive at rival Airborne Express and then DHL Express, said UPS—which employs 240,000 Teamster members—could be seen as simply aiding and abetting the union in its drive to organize FedEx.
"UPS jumped in when they saw the opportunity, but the big win here would not be for UPS. The big win is for the Teamsters," Hempstead said.
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
The overall national industrial real estate vacancy rate edged higher in the fourth quarter, although it still remains well below pre-pandemic levels, according to an analysis by Cushman & Wakefield.
Vacancy rates shrunk during the pandemic to historically low levels as e-commerce sales—and demand for warehouse space—boomed in response to massive numbers of people working and living from home. That frantic pace is now cooling off but real estate demand remains elevated from a long-term perspective.
“We've witnessed an uptick among firms looking to lease larger buildings to support their omnichannel fulfillment strategies and maintain inventory for their e-commerce, wholesale, and retail stock. This trend is not just about space, but about efficiency and customer satisfaction,” Jason Tolliver, President, Logistics & Industrial Services, said in a release. “Meanwhile, we're also seeing a flurry of activity to support forward-deployed stock models, a strategy that keeps products closer to the market they serve and where customers order them, promising quicker deliveries and happier customers.“
The latest figures show that industrial vacancy is likely nearing its peak for this cooling cycle in the coming quarters, Cushman & Wakefield analysts said.
Compared to the third quarter, the vacancy rate climbed 20 basis points to 6.7%, but that level was still 30 basis points below the 10-year, pre-pandemic average. Likewise, overall net absorption in the fourth quarter—a term for the amount of newly developed property leased by clients—measured 36.8 million square feet, up from the 33.3 million square feet recorded in the third quarter, but down 20% on a year-over-year basis.
In step with those statistics, real estate developers slowed their plans to erect more buildings. New construction deliveries continued to decelerate for the second straight quarter. Just 85.3 million square feet of new industrial product was completed in the fourth quarter, down 8% quarter-over-quarter and 48% versus one year ago.
Likewise, only four geographic markets saw more than 20 million square feet of completions year-to-date, compared to 10 markets in 2023. Meanwhile, as construction starts remained tempered overall, the under-development pipeline has continued to thin out, dropping by 36% annually to its lowest level (290.5 million square feet) since the third quarter of 2018.
Despite the dip in demand last quarter, the market for industrial space remains relatively healthy, Cushman & Wakefield said.
“After a year of hesitancy, logistics is entering a new, sustained growth phase,” Tolliver said. “Corporate capital is being deployed to optimize supply chains, diversify networks, and minimize potential risks. What's particularly encouraging is the proactive approach of retailers, wholesalers, and 3PLs, who are not just reacting to the market, but shaping it. 2025 will be a year characterized by this bias for action.”
The three companies say the deal will allow clients to both define ideal set-ups for new warehouses and to continuously enhance existing facilities with Mega, an Nvidia Omniverse blueprint for large-scale industrial digital twins. The strategy includes a digital twin powered by physical AI – AI models that embody principles and qualities of the physical world – to improve the performance of intelligent warehouses that operate with automated forklifts, smart cameras and automation and robotics solutions.
The partners’ approach will take advantage of digital twins to plan warehouses and train robots, they said. “Future warehouses will function like massive autonomous robots, orchestrating fleets of robots within them,” Jensen Huang, founder and CEO of Nvidia, said in a release. “By integrating Omniverse and Mega into their solutions, Kion and Accenture can dramatically accelerate the development of industrial AI and autonomy for the world’s distribution and logistics ecosystem.”
Kion said it will use Nvidia’s technology to provide digital twins of warehouses that allows facility operators to design the most efficient and safe warehouse configuration without interrupting operations for testing. That includes optimizing the number of robots, workers, and automation equipment. The digital twin provides a testing ground for all aspects of warehouse operations, including facility layouts, the behavior of robot fleets, and the optimal number of workers and intelligent vehicles, the company said.
In that approach, the digital twin doesn’t stop at simulating and testing configurations, but it also trains the warehouse robots to handle changing conditions such as demand, inventory fluctuation, and layout changes. Integrated with Kion’s warehouse management software (WMS), the digital twin assigns tasks like moving goods from buffer zones to storage locations to virtual robots. And powered by advanced AI, the virtual robots plan, execute, and refine these tasks in a continuous loop, simulating and ultimately optimizing real-world operations with infinite scenarios, Kion said.