In our continuing series of discussions with top supply-chain company executives, Michael Larsson discusses robotics, how artificial intelligence is affecting automation design, and the rise of flexible fulfillment.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Michael Larsson’s career in automation and robotics has spanned more than three decades. Today, he is president of Dematic, with responsibility for Dematic Americas and Kion Industrial Truck Services for the Americas, and serves on the executive board of Kion Group, Dematic’s parent company. Before joining Dematic as executive vice president in 2021, Larsson was senior vice president and managing director of ABB’s Robotics and Discrete Automation business unit. He has worked with clients globally, including those in the electronics, automotive, aerospace, and consumer goods industries. Larsson holds a Bachelor of Business Administration degree from Stockholm University School of Economics in Sweden.
Q: How would you describe the current state of our supply chains?
A: The state of the global supply chain remains complex, marked by ongoing challenges stemming from the Covid-19 pandemic, geopolitical tensions, shifting consumer demands, and higher interest rates. However, amidst these challenges, the industry exhibits resilience and adaptability. Companies are proactively reassessing their supply chain strategies, considering reshoring production, and diversifying their supplier base to mitigate risks.
In addition, advancements in technology, particularly the rapid adoption of AI, are revolutionizing supply chain operations. These technological innovations foster agility, enable data-driven decision-making, and enhance supply chain visibility and efficiency. Sustainability considerations are gaining prominence, reflecting a growing commitment to responsible business practices. Despite the ongoing labor shortages, supply chain leaders are prioritizing resilience and leveraging data and AI-driven insights to navigate uncertainties and drive future growth.
Q: Are you seeing any other notable trends in automation?
A:As a general trend, we’re seeing a rise in flexible fulfillment. Rather than a traditional warehouse with conveyors, racking, shuttles, etc., that are fixed in place, we are shifting toward technologies such as automated guided vehicles (AGVs) and autonomous mobile robots (AMRs). These solutions enable users to program them to move around a distribution center floor autonomously. They can run 24/7, even in a dark warehouse, and provide increased efficiency and labor optimization for our customers.
Powered by software, these technologies optimize operations, ensuring users have insights into all areas of their distribution center. With this access, users can also manage throughput, adjust to peak, and provide data on how equipment is running.
Q: How have newer technologies like robotics changed automation design during the past 10 years?
A:Advancements in robotics have not only introduced greater efficiency but also fostered the development of more versatile and interactive automated storage solutions. These next-generation systems represent a paradigm shift, offering enhanced capabilities to handle a diverse range of inventory configurations and support various order fulfillment activities.
For instance, integrated installations combining multiple forms of automated storage, robotics, and manual pick cells have become increasingly prevalent. This trend has resulted in improvements such as increased throughput, enhanced storage density, and streamlined processes, ultimately revolutionizing the way warehouses operate and adapt to evolving demands.
Q: In what ways is artificial intelligence being applied to automation?
A:AI is revolutionizing automation by enabling data-driven decision-making processes. At Dematic, AI plays a critical role in leveraging data to optimize throughput, manage inventory surges, identify vendor risks, and navigate unexpected peaks. By analyzing diverse data sources, AI can proactively predict disruptions throughout the supply chain, giving managers more time to react and prepare, thereby minimizing downtime and preserving profits.
Looking ahead, AI will become increasingly indispensable, with autonomous, connected, intelligent supply chains poised to become universally adopted. This transformative technology allows businesses to make informed decisions and streamline operations, ultimately enhancing efficiency and competitiveness in the evolving landscape of automation. In a recent report from MHI and Deloitte, 87% of survey respondents predicted autonomous, connected, and intelligent supply chains would be the norm by 2027, while only 5% said the industry was there today.
Q: Do you see autonomous mobile robots as competition for traditional conveying systems and forklifts?
A: AMRs offer advantages in warehouse automation, showcasing flexibility, adaptability, and safety features. However, it’s essential to recognize that conveyors remain a fundamental component of warehouse operations, serving as the backbone for material movement in virtually every facility. While AMRs excel in dynamic environments and offer benefits like freeing up labor, quick implementation, and enhanced safety features, conveyors provide consistent and reliable transport, especially for high-volume and repetitive tasks.
Ideally, both systems work collaboratively to optimize warehouse flow, with AMRs navigating around obstacles and complementing conveyor systems to ensure seamless operations. This integrated approach allows warehouses to leverage the strengths of each technology, ultimately enhancing productivity, efficiency, and safety while adapting to evolving industry demands.
Q: You oversee both the Dematic and Kion brands. Is there an advantage for customers to work with a large company like yours that offers a wide range of solutions?
A:Yes, because we’re part of the Kion group, our customers gain distinct advantages extending beyond our global presence and wide-ranging solutions. While Dematic specializes in the supply chain sector, the Kion portfolio of brands encompasses the world’s leading providers of forklift trucks and warehouse equipment. Anything a customer needs to ensure the smooth flow of materials through their facilities, we have within the Kion umbrella. That partnership enables another layer of innovation, agility, and flexibility, too, because the brands are working together in harmony to make better end-to-end solutions for our customers.
The San Francisco tech startup Vooma has raised $16 million in venture funding for its artificial intelligence (AI) platform designed for freight brokers and carriers, the company said today.
The backing came from a $13 million boost in “series A” funding led by Craft Ventures, which followed an earlier seed round of $3.6 million led by Index Ventures with participation from angel investors including founders and executives from major logistics and technology companies such as Motive, Project44, Ryder, and Uber Freight.
Founded in 2023, the firm has built “Vooma Agents,” which it calls a multi-channel AI platform for logistics. The system uses various agents to operate across email, text and voice channels, allowing for automation in workflows that were previously unaddressable by existing systems. According to Vooma, its platform lets logistics companies scale up their operations by reducing time spent on tedious and manual work and creating space to solve real logistical challenges, while also investing in critical relationships.
The company’s solutions include: Vooma Quote, which identifies quotes and drafts email responses, Vooma Build, a data-entry assistant for load building, and Vooma Voice, which can make and receive calls for brokers and carriers. Additional options are: Vooma Insights and the future releases of Vooma Agent and Vooma Schedule.
“The United States moves approximately 11.5 billion tons of truckloads annually, and moving freight from point A to B requires hundreds of touchpoints between shippers, brokers and carriers,” Vooma co-founder, who is the former CEO of ASG LogisTech, said in a release. “By introducing AI that fits naturally into existing systems, workflows and communication channels used across the industry, we are meaningfully reducing the tasks people dislike and freeing up their time and headspace for more meaningful and complex challenges.”
The Dutch ship building company Concordia Damen has worked with four partner firms to build two specialized vessels that will serve the offshore wind industry by transporting large, and ever growing, wind turbine components, the company said today.
The first ship, Rotra Horizon, launched yesterday at Jiangsu Zhenjiang Shipyard, and its sister ship, Rotra Futura, is expected to be delivered to client Amasus in 2025. The project involved a five-way collaboration between Concordia Damen and Amasus, deugro Danmark, Siemens Gamesa, and DEKC Maritime.
The design of the 550-foot Rotra Futura and Rotra Horizon builds on the previous vessels Rotra Mare and Rotra Vente, which were also developed by Concordia Damen, and have been operating since 2016. However, the new vessels are equipped for the latest generation of wind turbine components, which are becoming larger and heavier. They can handle that increased load with a Roll-On/Roll-Off (RO/RO) design, specialized ramps, and three Liebherr cranes, allowing turbine blades to be stowed in three tiers, providing greater flexibility in loading methods and cargo configurations.
“For the Rotra Futura and Rotra Horizon, we, along with our partners, have focused extensively on energy savings and an environmentally friendly design,” Concordia Damen Managing Director Chris Kornet said in a release. “The aerodynamic and hydro-optimized hull design, combined with a special low-resistance coating, contributes to lower fuel consumption. Furthermore, the vessels are equipped with an advanced Wärtsilä main engine, which consumes 15 percent less fuel and has a smaller CO₂ emission footprint than current standards.”
Roadrunner CEO Chris Jamroz made the move through Prospero Staff Capital, a private equity vehicle that he co-leads with the investor Ted Kellner, buying the stake from Elliott Investment Management L.P.
Kellner, the founder and partner of Fiduciary Management Inc. with over $17 billion in assets under management, and currently CEO of T&M Partners and Chairman of Fiduciary Real Estate Development, is a long-term investor in Roadrunner. Prospero Staff Capital is part of LyonIX Holdings, Jamroz’ investment company with holdings in transportation and logistics, real estate, infrastructure, and cyber security.
"After comprehensively unwinding the prior management's roll-up strategy to get to a pure-play LTL network, Roadrunner now stands as a premium long-haul carrier," Jamroz said in a release. "Today marks the beginning of our growth phase, driven by new capital, strategic investments, and acquisitions. We're committed to organic expansion, as well as pursuing focused and opportunistic M&A to strengthen our market position."
Specifically, loaded import volume rose 11.2% in October 2024, compared to October 2023, as port operators processed 81,498 TEUs (twenty-foot containers), versus 73,281 TEUs in 2023, the port said today.
“Overall, the Port’s loaded import cargo is trending towards its pre-pandemic level,” Port of Oakland Maritime Director Bryan Brandes said in a release. “This steady increase in import volume in 2024 is an encouraging trend. We are also seeing a rise in US agricultural exports through Oakland. Thanks to refrigerated warehousing on Port property near the maritime terminals and convenient truck and rail access, we are well-positioned to continue to grow ag export cargo volume through the Oakland Seaport.”
Looking deeper into its October statistics, loaded exports declined 3.4%, registering 66,649 TEUs in October 2024, compared to 68,974 TEUs in October 2023. Despite that slight decline, the category has grown 6.7% between January and October 2024 compared to the same period last year.
In fact, Oakland’s exports have been declining over the past decade, a long-term trend that is largely due to the reduction in demand for recycled paper exports. However, agricultural exports have made up for some of the export losses from paper, the port said.
For the fourth quarter, empty exports bumped up 30.6%. Port operators processed 29,750 TEUs in October 2024, compared to 22,775 TEUs in October 2023. And empty imports increased 15.3%, with 15,682 TEUs transiting Port facilities in October 2024, in contrast to 13,597 TEUs in October 2023.
A growing number of organizations are identifying ways to use GenAI to streamline their operations and accelerate innovation, using that new automation and efficiency to cut costs, carry out tasks faster and more accurately, and foster the creation of new products and services for additional revenue streams. That was the conclusion from ISG’s “2024 ISG Provider Lens global Generative AI Services” report.
The most rapid development of enterprise GenAI projects today is happening on text-based applications, primarily due to relatively simple interfaces, rapid ROI, and broad usefulness. Companies have been especially aggressive in implementing chatbots powered by large language models (LLMs), which can provide personalized assistance, customer support, and automated communication on a massive scale, ISG said.
However, most organizations have yet to tap GenAI’s potential for applications based on images, audio, video and data, the report says. Multimodal GenAI is still evolving toward mainstream adoption, but use cases are rapidly emerging, and with ongoing advances in neural networks and deep learning, they are expected to become highly integrated and sophisticated soon.
Future GenAI projects will also be more customized, as the sector sees a major shift from fine-tuning of LLMs to smaller models that serve specific industries, such as healthcare, finance, and manufacturing, ISG says. Enterprises and service providers increasingly recognize that customized, domain-specific AI models offer significant advantages in terms of cost, scalability, and performance. Customized GenAI can also deliver on demands like the need for privacy and security, specialization of tasks, and integration of AI into existing operations.