Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
Managers at high-volume warehouses and distribution centers are constantly looking for ways to make their processes run more smoothly and efficiently—and for many, the secret to success lies in improving the way they sort the many boxes, bags, mailers, and pouches that wend their way through facilities each day.
“We do most of our business in middle-mile [and] last-mile applications,” says Tim Kraus, product manager at conveyance and parcel automation solutions company Intralox, which serves customers in the logistics, food, and consumer packaged goods industries, among others. “[Customers are] always looking for package mix—what can and can’t they sort on [a] machine. They’re always looking for throughput—what’s the maximum throughput they can get. And they want to know the number of destinations and the footprint it will take up in a building. And price.”
Kraus says solving for those variables can lead to a more efficient operation—especially if you put the latest in automated sortation solutions to the test.
There was no shortage of new products and services designed to boost efficiency at the recent Modex 2024 show in Atlanta, a biennial event that showcases the latest material handling and technology solutions for warehousing, distribution, and supply chain operations. Here’s a look at three examples from the show floor that illustrate how sorters are getting smarter, faster, and more accurate thanks to high-tech innovations.
ADVANCED CONTROLS UNLOCK FLEXIBILITY
Sorter controls can help companies make the most of their automation investments. Intralox highlighted the availability of prepackaged advanced sorter controls for its Activated Roller Belt (ARB) Sorter S7000, a feature that provides customers with an “out of the box” solution for improving the sorting process. As Kraus explains, the company has “productized” sorter controls by offering a ready-made solution that works with a wide range of applications. The solution, which includes package-tracking and divert actuation logic, saves on installation time and increases sort accuracy and reliability.
Here's how it works: The advanced sorter controls allow customers to sort more precisely to a destination—a conveyor, bin, gaylord, or the like—by accurately controlling where products exit the sorter. This can lead to greater flexibility. Depending on the application, customers can configure sort destinations closer together or add destinations in the same amount of space, creating more destinations per footprint. This can help condense the overall footprint of the conveying and sorting solution to save money.
“The openings for the destinations can be shorter and closer together if you’re more precise, which means you can have more destinations in a compact footprint,” Kraus explains. “And that would also reduce the investment; if the sorter gets smaller, it’s usually a lower capital investment.”
Better controls can also help keep the conveying and sorting process running smoothly. For example, the system’s “SmartFill” chute logic spreads out packages that are destined for a single location, helping prevent backups. As Kraus explains, the control logic determines where to have packages exit the sorter so that the sorter can fit more items into the space—avoiding situations in which a few large boxes can effectively block other items from being sorted to the destination.
“In a normal application, any particular destination may become full after just a few large boxes,” he says. “The next package intended for that destination can’t be sorted to the ‘full’ destination and must be reprocessed or [it] might shut the system down.”
By spreading the packages out, the control logic also enables the system to run for longer intervals without having an employee step in to empty the receiving container, reducing the number of people needed to staff those sorting destinations.
“This helps middle- and last-mile operations run efficiently during both peak and nonpeak seasons,” Kraus notes.
And it’s all made possible by the out-of-the-box controls that make setup simple. What used to require customized work can now be accomplished with the touch of a few screens. And that makes the process easy to replicate, which is a boon to companies seeking to automate their last-mile operations, in particular.
“If you’re automating the last mile, it’s likely you’re not just doing that in one place. You’re probably using similar technology [in multiple locations],” Kraus explains, emphasizing the ability to get systems up and running quickly across an entire last-mile network. “If it’s all ‘plug and play,’ there are benefits for the customer who has to maintain the system as well. They can be trained once, and everything will be the same in all facilities—maintenance, diagnostics, data reporting; it’s all the same.”
AI ENHANCES ACCURACY
Sorters are also getting smarter thanks to artificial intelligence (AI) and machine learning (ML)—features that can help keep warehousing and DC operations humming along, unimpeded. Leaders at warehouse automation specialist Trew LLC touted the addition of AI to the company’s TrewSort sliding-shoe sorter as an example of how intelligent sorter design is making it easier for retail, e-commerce, and other high-throughput operations to sort cartons, parcels, totes, and poly bags, day in and day out.
Sliding-shoe sorters are among the most common types of high-speed sorter technology used in warehousing and distribution operations. The basic design consists of a conveying platform that connects to a main in-feed conveyor line. As cartons reach their sort destination, small blocks, known as shoes, slide across the conveying surface to gently push items down the next path on their journey. Trew’s “AI inside” feature incorporates self-learning actuators with mechanical and control design elements that effectively allow the sorter to “learn on the job.”
“The AI uses machine learning built into the divert actuator, allowing the sorter to maintain accuracy by self-identifying issues before they become problems,” says Andrew Herchenbach, a product manager for Trew LLC. “There is deep thinking in every detail of the sorter.”
Herchenbach offers an example to illustrate the point: “A great analogy would be high-performance cruise control in a high-performance car. The AI monitors and learns [about] the car’s performance and figures out how to feed the engine fuel to maintain constant high performance as the flow of traffic and road conditions change. For the sorter, the goal is to handle products of a wide range of sizes and weights and maintain the highest levels of divert accuracy as operations change through the life of the sorter.”
The system is designed for heavy use in facilities running three shifts per day and can flex with a company’s growth plans: Features include adjustable divert switch locations, modular machine sections, an expandable electrical design, and adjustable after-sort lane connections.
iBOTS ENABLE ONE-TOUCH SOLUTION
The application of robotics has fundamentally changed the way many warehouses and DCs operate, a trend that was underscored by the equipment on display at Opex Corp.’s booth in Atlanta. The warehouse automation equipment company showcased the newest version of its automated sortation and order retrieval system—the SureSort X with Opex Xtract—which is designed for high-speed operations in retail, e-commerce, and even returns processing. The automated put-wall system has been around since 2017, but Opex has revamped it and added the Xtract feature in response to customer feedback, creating a system that can handle a wider range of items (it can process items 60% smaller, nearly 20% larger, and up to 300% heavier than the previous version) and that automates the retrieval and transfer of orders into shipping containers.
At the heart of the system are the company’s “iBOT” sorting robots—compact, multidirectional vehicles that sort inventory in the system’s grid, traveling horizontally and vertically throughout the system. The iBOTs can also be programmed to leave the storage grid for delivery and pack out.
In a nutshell, the system works like this: Items are inducted via a drop-conveyor and are run through a scan tunnel that analyzes and determines where to send them within the system’s aisles. Then the sortation iBOTs take over, sorting items to delivery bins, totes, or boxes. The iBOTs maneuver throughout the system and are able to change their destination while in transit, if needed. With Xtract, the iBOTs are programmed to retrieve prepared orders and deliver them to a packing station. Customers can also choose to automate the packing process by using specially designed Xtract totes; these feature a “split tray” or “bomb bay” design that enables them to drop the sorted items into the final shipping box or container when opened.
The system answers customers’ calls for a single integrated solution for sorting, retrieving, and automatically getting product into its final container—another example of how sorting technology can help streamline operations and address persistent labor challenges in the warehouse.
“Labor is one of the biggest problems for many companies out there; they just don’t have enough people,” explains Monty McVaugh, head of product management, warehouse automation at Opex. “[Xtract] automates the order takeaway, which allows companies to repurpose people to other work.”
These are just a few of the many examples of advanced sorter technology on display at Modex this year. For more information, check out our Modex 2024 coverage at www.dcvelocity.com.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
ReposiTrak, a global food traceability network operator, will partner with Upshop, a provider of store operations technology for food retailers, to create an end-to-end grocery traceability solution that reaches from the supply chain to the retail store, the firms said today.
The partnership creates a data connection between suppliers and the retail store. It works by integrating Salt Lake City-based ReposiTrak’s network of thousands of suppliers and their traceability shipment data with Austin, Texas-based Upshop’s network of more than 450 retailers and their retail stores.
That accomplishment is important because it will allow food sector trading partners to meet the U.S. FDA’s Food Safety Modernization Act Section 204d (FSMA 204) requirements that they must create and store complete traceability records for certain foods.
And according to ReposiTrak and Upshop, the traceability solution may also unlock potential business benefits. It could do that by creating margin and growth opportunities in stores by connecting supply chain data with store data, thus allowing users to optimize inventory, labor, and customer experience management automation.
"Traceability requires data from the supply chain and – importantly – confirmation at the retail store that the proper and accurate lot code data from each shipment has been captured when the product is received. The missing piece for us has been the supply chain data. ReposiTrak is the leader in capturing and managing supply chain data, starting at the suppliers. Together, we can deliver a single, comprehensive traceability solution," Mark Hawthorne, chief innovation and strategy officer at Upshop, said in a release.
"Once the data is flowing the benefits are compounding. Traceability data can be used to improve food safety, reduce invoice discrepancies, and identify ways to reduce waste and improve efficiencies throughout the store,” Hawthorne said.
Under FSMA 204, retailers are required by law to track Key Data Elements (KDEs) to the store-level for every shipment containing high-risk food items from the Food Traceability List (FTL). ReposiTrak and Upshop say that major industry retailers have made public commitments to traceability, announcing programs that require more traceability data for all food product on a faster timeline. The efforts of those retailers have activated the industry, motivating others to institute traceability programs now, ahead of the FDA’s enforcement deadline of January 20, 2026.
Online grocery technology provider Instacart is rolling out its “Caper Cart” AI-powered smart shopping trollies to a wide range of grocer networks across North America through partnerships with two point-of-sale (POS) providers, the San Francisco company said Monday.
Instacart announced the deals with DUMAC Business Systems, a POS solutions provider for independent grocery and convenience stores, and TRUNO Retail Technology Solutions, a provider that powers over 13,000 retail locations.
Terms of the deal were not disclosed.
According to Instacart, its Caper Carts transform the in-store shopping experience by letting customers automatically scan items as they shop, track spending for budget management, and access discounts directly on the cart. DUMAC and TRUNO will now provide a turnkey service, including Caper Cart referrals, implementation, maintenance, and ongoing technical support – creating a streamlined path for grocers to bring smart carts to their stores.
That rollout follows other recent expansions of Caper Cart rollouts, including a pilot now underway by Coles Supermarkets, a food and beverage retailer with more than 1,800 grocery and liquor stores throughout Australia.
Instacart’s core business is its e-commerce grocery platform, which is linked with more than 85,000 stores across North America on the Instacart Marketplace. To enable that service, the company employs approximately 600,000 Instacart shoppers who earn money by picking, packing, and delivering orders on their own flexible schedules.
The new partnerships now make it easier for grocers of all sizes to partner with Instacart, unlocking a modern shopping experience for their customers, according to a statement from Nick Nickitas, General Manager of Local Independent Grocery at Instacart.
In addition, the move also opens up opportunities to bring additional Instacart Connected Stores technologies to independent retailers – including FoodStorm and Carrot Tags – continuing to power innovation and growth opportunities for retailers across the grocery ecosystem, he said.