In Person interview: Andreas Boedenauer of Agilox North America
In our continuing series of discussions with top supply-chain company executives, Andreas Boedenauer discusses the autonomous mobile robot market and the swarm technology that makes their deployments and operations extremely efficient.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Andreas Boedenauer is the CEO of Agilox North America. He has more than 25 years of experience in the IT, telecommunications, electrical engineering, and factory automation sectors and has spent most of his career in international business, with an emphasis in helping companies enter overseas markets. Boedenauer joined autonomous mobile robotics company Agilox North America in 2019 and is based in Atlanta. He previously served as president of The Executive Consulting Inc., a firm that advises European companies looking to enter the North American market, and as the co-founder of The Scotty Group, a European-based telecommunications and technology company.
Q: How would you describe the current state of the automation and robotics markets?
A: The automation and robotics markets are experiencing rapid growth, particularly within the smart AGV (automatic guided vehicle), IGV (intelligent guided vehicle), and AMR (autonomous mobile robot) sectors. This is fueled by continuous innovation and the introduction of new applications.
Q: Have higher interest rates affected investments in new technologies, such as AMRs?
A: While higher interest rates have impacted investments, particularly in the mid-sized manufacturing sector, large enterprises with high production outputs and around-the-clock operations are less affected due to their ability to achieve a short-term return on investment (ROI).
Q: You have spent most of your career in the tech sector. What would you say is the most important technological advance you’ve seen, and why is it significant?
A: Digitization remains a pivotal force in technological innovation, most notably in the automotive industry. Where cars once relied on a handful of analog devices, they now have 50 to 100 sensors and 30 to 50 electronic control units (ECUs), all interconnected via a CAN bus system that oversees every vehicle function.
This transformation is mirrored in autonomous mobile robots. Equipped with industrial PCs, these intelligent machines exemplify the leap from analog to digital—gaining significant computational capabilities that align with Moore’s Law [the observation by Intel co-founder Gordon Moore that the number of transistors on an integrated circuit will double every two years with minimal rise in cost]. Moreover, the advent of artificial intelligence (AI) promises to accelerate technological advancements, surpassing the pace set by Moore’s Law.
Q: What will it take for automated forklifts to dominate the lift truck market?
A: Customers evaluating the switch to automation prioritize factors like ease of integration into existing workflows, the need for only minimal adjustments, and the capacity for rapid modification to system configurations, such as stations and routes. Scalability also plays a crucial role, enabling fleets to adjust seamlessly to fluctuating demands.
In particular, the transition from manual forklifts to fork-based AMRs is streamlined when integration is straightforward, leveraging decentralized fleet management to enhance reliability and simplify expansion. This minimizes commissioning efforts while maintaining compatibility with existing infrastructure like load carriers and conveyors.
Above all, a consistent commitment to innovation, coupled with product stability, flexibility, and adaptability to diverse operational environments, positions IGV/AMR providers at the forefront of the industry, ready to lead the market into the future.
Q: Can you describe how your systems use “swarm” technologies and explain their advantages?
A: Swarm technology in AMRs operates on a foundation of collective intelligence, where information is exchanged across a fleet, enabling individual AMRs to fulfill work orders autonomously. This system allows for dynamic navigation within an operational area rather than fixed routes, offering the agility to adapt to immediate environmental changes or challenges.
This adaptability is crucial, as it enables route alteration in real time to maintain workflow continuity. A critical advantage of swarm-based systems is their resilience; the fleet is designed without a single point of failure. Should any AMR become unavailable, the system redistributes tasks among the remaining units, ensuring uninterrupted operations.
Moreover, the shared intelligence within the swarm network facilitates optimal task allocation, considering variables such as each vehicle’s charge level, proximity to the objective, and potential pathway obstructions. This collaborative approach ensures that the most suitable AMR is selected for each task, maximizing efficiency and resource utilization.
Q: Can you talk about how your systems allow your users to scale operations for growth and peak periods?
A: Swarm technology enhances fleet scalability by allowing the addition of new vehicles without the need for individual commissioning. Once the initial setup is complete, new vehicles can autonomously adapt by learning from the established fleet, embodying a “plug & perform” ethos.
This capability means that increases in workload, whether from growth or seasonal peaks, can be accommodated by simply adding more vehicles. Conversely, when demand wanes, vehicles can be reallocated to different clusters or locations, ensuring operational flexibility and efficiency across various sites.
Q: Your plug & play technologies allow customers to operate your systems the same day they receive them. How can such quick deployments be an advantage for their operations?
A: The essence of efficiency in system integration lies in minimizing downtime, which is especially critical for customers operating in fast-paced and continuous, 24/7 environments. Quick and seamless integration directly translates to cost savings and operational continuity, which is invaluable in such demanding contexts. Time is money!
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.