The CSS perspective: Smart conveyance and predictive maintenance
Experts from the conveyor and sortation industry share how new technologies built into today’s sophisticated systems help identify maintenance issues before breakdowns can happen.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Like many technologies, conveyors and sortation systems become more sophisticated with every iteration. Sensors are now built into them to monitor performance so that they can operate more efficiently and economically, while predicting maintenance needs well in advance to allow the work to be done when it’s most convenient.
Group Editorial Director David Maloney recently met with three experts who are all members of MHI’s Conveyor and Sortation Solutions Group (CSS), an industry organization that brings equipment and systems suppliers together with end-users to collaborate and address common challenges and opportunities. What follows are some excerpts from their discussion on how these newer technologies are impacting operations.
Q: One term used to describe some of the intelligence built into today’s conveyors and sorters is smart conveyance. How would you define that for our readers?
Doug Schuchart – Beckhoff: When I think of the term smart conveyance, I think of it referring to multicarrier transport systems that use linear or planar motor technology. Linear track systems have the coils of a motor in a track. In this technology, you’re energizing those coils to move magnetic carriers around in a material handling system.
Planar motor technology is actually very similar, but those coils are in a base of flat tiles, and then the magnetic mover is levitating and has 6 degrees of motion that can move with virtual tracks around the base.
And then there are motorized driven roller conveyors, or MDR, that have motors within a roller to drive the conveying surface. What makes these technologies smart is that we’re able to pull a lot of data through those systems back to the central controller.
Ty Keller – FMH Conveyors: There are several types of equipment that complement the components Doug mentioned, that I would consider part of a smart conveyance system: equipment used for scanning, labeling, measuring, machine learning, or performing any number of actions to collect data for the central controller to turn into inputs for the smart conveyor. Then the smart conveyor takes the product where it needs to go.
Q: Do the same technologies associated with smart conveyance also apply to sortation systems?
Doug Schuchart– Beckhoff: Yes, these technologies can also apply to sortation. For example, what makes planar motor technologies really compelling is that they can replace multiple pieces of equipment in a fulfillment operation. So when we’re looking at material handling for conveyance, sortation, or accumulation—all of those can be handled with planar motor technology.
All of these technologies that we’re talking about are generally controlled with a fieldbus that can capture data from the system and then send the data to the centralized control system to be analyzed. The data can also be sent to the cloud to do further analysis and then make some decisions. And maybe you’re applying some artificial intelligence (AI) to the system for predictive maintenance or better optimization of paths, for instance. All of those would be ways to make the system smarter.
Q: Speaking of maintenance, can you give some examples of how these technologies can help prevent downtime?
Ty Keller – FMH Conveyors: It allows the user to monitor the usage of equipment, to know the exact number of hours in operation and the environment that the conveyor is working in. It can also read things like vibration, temperature, and pressure to help predict when the equipment is going to have issues. If we’re maintaining it appropriately, the equipment will last longer.
This information can also be used to determine preventative maintenance contracts with outside third parties. With the right technology, those contracts can be based on when it is best to perform preventative maintenance instead of a regular maintenance schedule. That’s obviously a more attractive return on investment for the end-user.
Brandon Willard – Banner: There are really four types of maintenance in my mind. There’s reactive maintenance, which is something is broken and we have to go and fix it—the motor is down and that critical conveyance is creating an issue for us.
There’s preventative maintenance, which is scheduled, regularly performed maintenance to reduce failures and is a great step up from just reactive maintenance.
The next step is predictive maintenance, which is using sensors and software to be able to predict failure. It is collecting data to be able to understand when a failure is about to take place so that you can act before it creates downtime and expense.
And then there is one beyond it, which is prescriptive maintenance. This is taking that data and using machine learning to be able to predict failures and identify solutions. If you can take that data that you get from predictive maintenance and use it to service the equipment optimally, then you’re able to extend the life of this type of conveyance. That’s where the value lies.
Q: Can you provide an example of how that might work using smart conveying systems and creating a prescriptive maintenance program?
Brandon Willard – Banner: We could look at vibration data, temperature data, pressure data, and how much electrical current is being drawn. We first want to baseline what that machinery looks like when it’s operating functionally. Then when we see a sharp curve compared to the baseline, we know when a product is about to fail. Sensors on bearings may detect vibration in multiple directions, while other sensors show increases in temperature resulting from rubbing or tearing on a belt or something else that is going wrong. Those vibrations or higher temperatures usually start to spike pretty quickly.
Then applying machine learning, the systems can give a warning threshold. For example, the belt may be rubbing on one side. All we need to do is re-center the belt. Nothing really has to be replaced, but the alerts allow you to check before the belt tears all the way and you’re not able to re-center it. Different warning levels and alerts allow you to protect your assets more efficiently.
Doug Schuchart– Beckhoff: I think we’re talking about a lot of different benefits, such as a reduction of manpower in the facility. We’re also talking about improving reliability and quality of a system. All of those things provide different advantages collectively. We talk to customers about that whole ROI and why you would want to invest in a more automated smart system as opposed to some traditional systems that don’t have that technology.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.