The Season of Giving is Year-Round for ORBIS; Organization Gives Back to Local Communities
From Make-a-Wish and Blessings in a Backpack, to contributions supporting our nation’s heroes and more, ORBIS team offers participation and donations toward a number of charitable efforts
OCONOMOWOC, Wis. — November 28, 2023 — ORBIS® Corporation, an international leader in reusable packaging, and its facilities spanning across the world, demonstrated its pledge to give back to local communities and charitable organizations in 2023. From hosting a Walk to End Alzheimer’s summer event at its global headquarters in Oconomowoc, Wisconsin, to gifting charitable donations and sponsoring events with impactful organizations such as local police departments, humane societies, veterans’ groups and more, the ORBIS team supported a number of charitable causes.
As a subsidiary of Menasha Corporation, which was founded in 1849, ORBIS has a rich history in packaging – and giving back to support the local communities in which it operates. With funding made available through the Menasha Corporation Foundation, the charitable arm of ORBIS’ parent company, each ORBIS facility has a team that collaborates with nonprofits, coordinates fundraisers and provides volunteers in the local area.
“Every year, the ORBIS Community Action team hosts a Giving Reception to celebrate the services nonprofit organizations provide to our communities. Approximately 50 organizations and 80 individuals attended this year’s event,” said Jo Anne Behling, Community Action Team leader at ORBIS Corporation’s Oconomowoc headquarters. “In addition to the donations we make, we work with our nonprofit partners to provide volunteers to help support their great work. I am honored to be a part of the Community Action Team.”
ORBIS team members are dedicated to giving back to organizations that are working to make the world a better place for individuals and families in need.
“At ORBIS, we firmly believe in making a positive impact in our communities. We aspire to make a difference, enrich lives, foster growth and build a legacy that extends into the community,” said Norm Kukuk, president of ORBIS Corporation. “There is such warmth and kindness that emanates from our beneficiaries; we are grateful to help, and it is an honor to give back to those in need to support their missions.”
ORBIS supports a wide variety of organizations throughout southeastern Wisconsin. These organizations are focused on safe and healthy citizens, community betterment, education and environmental sustainability. In addition to financial donations made possible by the Menasha Corporation Foundation, ORBIS was also able to help in additional ways throughout 2023. Here are some highlights from special events where ORBIS impacted the local community:
Walk to End Alzheimer’s and Summer Employee Event – Held at the ORBIS Oconomowoc, Wisconsin, location, this event raised nearly $5,000 in 2023 in support of the Alzheimer’s Association. Activities included lunch, an auction and dunk tank contest, with all proceeds benefiting the Wisconsin Chapter of the Alzheimer’s Association. Shorehaven Memory Care provided resources to employees, and fellow ORBIS employee, Linda Patel and her dog, Louie, were on-site as well. Linda and Louie serve as a volunteer therapy team in the memory care unit at Shorehaven Memory Hospital. ORBIS teams were organized in both Waukesha and Madison, Wisconsin.
Bread & Roses – ORBIS employees volunteer and donate food two to three times a year at Bread & Roses, helping to provide meals to those in need. During each event, up to 250 dinners are packaged and served for takeout for families in need.
Make-A-Wish America Gold Star Donation – As part of ORBIS’ Make-a-Wish America Gold Star donation in 2023, the organization and team made a wish come true for a 16-year-old boy from Menomonee Falls, Wisconsin, who is living with a nervous system disease. With an MLB-wish theme, ORBIS hosted a wish party in late October. The Milwaukee Brewers “pitched” in as well, donating ice cream helmets and other gifts as part of his wish.
ORBIS Christmas Family Fundraiser – Supporting 30 children in Wisconsin’s Waukesha and Jefferson counties each year, the ORBIS Christmas Family Fundraiser is brought to life as employees fulfill children’s wish lists. These gifts are purchased, wrapped and delivered before Christmas – making the holidays brighter for families in need. Generosity runs deep within ORBIS; the Christmas Family Fundraiser is fully funded by ORBIS employees.
Blessings in a Backpack – For 10 years, ORBIS has supported the Waukesha County Chapter of Blessings in a Backpack. In 2023, about 30 children attending Magee Elementary School in Genesee Depot, Wisconsin, received backpacks filled with nutritious food for each weekend for the entire school year, with support from ORBIS. ORBIS volunteers participate in bag fills and distribution.
Rainbow Hospice Care – ORBIS organized a brat fry and donated all proceeds to Rainbow Hospice Care, a local nonprofit providing supportive care management, hospice care, community bereavement support and community health ministry.
Police Competition – Now in its third year, the police competition is among three local police departments that compete to be the first to push a squad car to the finish line. In 2023, the Watertown Police Department came in first, Oconomowoc Police Department took 2nd and the Summit Police Department earned 3rd place, with each awarded funds to support their departments.
Heroes for Heroes – Heroes for Heroes is a nonprofit advocating for PTSD awareness and support, fundraising for service dogs, and promoting more opportunities for veterans. At its annual summer event to raise money for a local veteran’s service dog, ORBIS employees volunteered their time to support the event.
The River Food Pantry – ORBIS volunteers packed lunches and distributed to clients of the River Food Pantry. The River Food Pantry is south-central Wisconsin’s busiest food pantry, providing services that include free groceries and freshly prepared meals for pickup or delivery, online grocery orders, mobile meals and emergency food lockers.
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."