DHL’s newest Americas region hub is a model of high-tech material handling systems and green energy solutions—and it’s pushing the company closer to net zero.
Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
Company leaders say DHL Express’s newest regional hub in the Americas, opened in Atlanta this past summer, will serve as a model of innovation for its newly constructed facilities moving forward. At the heart of the project is an eco-centric design that incorporates some of the latest and greatest automated material handling technologies alongside green energy solutions.
“Our goal is to design all our new buildings to be carbon neutral, leveraging the use of state-of-the-art technologies and renewable energy to reduce electricity and heating-fuel consumption,” Cain Moodie, DHL Express’s senior vice president, Americas network operations and aviation, said in a statement to DC Velocity this past fall. “Sustainability is a key aspect of the development of facilities across the region. All new developments must go through [a] detailed assessment to identify the path toward carbon neutrality.”
And the Atlanta facility is leading the way. Located at Hartsfield-Jackson International Airport, it is one of four parcel shipment hubs in the DHL Express Americas region network. DHL invested $84.5 million in the facility, which spans 100,000 square feet and provides direct connections between 19 Southeastern U.S. cities as well as other DHL hubs around the world.
The project’s goal? Speeding domestic and international shipments while also working to reduce the company’s carbon footprint.
“The new DHL Express Atlanta hub represents a milestone in our ongoing pursuit of sustainability and technological advancement,” Mike Parra, CEO of DHL Express Americas, said in a statement announcing the hub’s opening in July. “It also exemplifies our belief in the power of international trade and recognizes the significance of Atlanta and the Southeast U.S. in the global marketplace.”
The facility is combining efficient and renewable energy sources with zero-emissions equipment and high-speed, energy-efficient material handling systems to reach those goals.
A GREEN AND AUTOMATED HUB
The new facility works much like other hubs in DHL’s network. For instance, associates handle all aspects of receiving and processing shipments for local or international delivery on site. Whether those shipments are moving by truck or aircraft, the associates ensure efficient loading and unloading of cargo, including organizing packages, palletizing shipments, and maintaining proper weight distribution for safe transportation, according to Moodie. He says the facility also handles customs clearance, explaining that in-house customs brokers work closely with U.S. Customs and Border Protection personnel to ensure a seamless clearance process and adherence to local and international trade regulations.
The difference lies in the facility’s hyper focus on energy efficiency and automation. The Atlanta hub generates up to 50% of the energy consumed on site via 65,000 square feet of rooftop solar panels, which the company says will prevent the release of 380 metric tons of carbon dioxide emissions every year. The rest of the energy consumed on site comes from renewable sources purchased via Renewable Energy Certificates (RECs) “guaranteeing zero emissions from electricity consumption,” according to DHL. The hub incorporates a slew of other eco-friendly features, including LED lighting, electric forklifts, dock seals, and rapid-rise doors—all of which help conserve energy throughout the building and reduce its environmental impact.
The Atlanta hub is a technology showplace as well. DHL partnered with several material handling specialists to create a fully automated operation that features 10 automatic bulk trailer unloaders, a network of high-tech sorter and conveyor solutions, and X-ray machines and multiscan tunnels for package scanning. At full capacity, the hub can sort up to 20,000 pieces per hour, or nearly 100,000 pieces per day, according to DHL.
The automated equipment is helping to increase capacity and speed delivery through the network, but it’s also furthering DHL’s sustainability mission. Sensors monitor all equipment to track and maintain efficiency, for example. On top of that, some of the material handling equipment in use is itself sustainable. A case in point: The facility uses two flexible cross-belt sorters—Crossorters from material handling automation company Vanderlande—that are 80% more energy efficient than conventional cross-belt sorters and are made from sustainable materials. On top of that, they’re versatile: The sorters can accommodate products ranging from very small packages all the way through to larger, bulky items, including odd-shaped packages and totes.
Network improvement metrics aren’t available yet, but company leaders say the expected energy savings alone are helping to move the company closer to its environmental sustainability objectives. Parent company DHL Group has a stated goal of achieving net-zero emissions by 2050.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.