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Critical Manufacturing receives the highest number of reviews and willingness to recommend score in Gartner report
96% of Critical Manufacturing (CM) customers responding in the Gartner® online review
portal would recommend them based on 24 overall reviews as of July 2023.
23.10.2023, PORTO, Portugal – Critical Manufacturing, a subsidiary of ASMPT and the leading provider of Industry 4.0 focused Manufacturing Execution System (MES), was recognized as a Customers’ Choice in the 2023 Gartner Peer Insights “Voice of the Customer” for Manufacturing Execution Systems report. Gartner Peer Insights Customers’ Choice distinctions recognize vendors and products that are highly rated by their customers. The data collected represents a top-level synthesis of vendor software products most valued by IT Enterprise professionals.
“We have been consistently recognized as a Leader in the Gartner Magic Quadrant™ for Manufacturing Execution Systems report and now, through their Peer Insights portal, our customers have recognized us as well. We thank the persons who took the time to share their thoughts., and we believe their comments indicate that our vision is very well aligned with their operational needs. We are especially gratified that 96 percent of them say they would recommend us,” said Critical Manufacturing’s CEO Francisco Almada Lobo.
Gartner Peer Insights is a public platform that offers verified, first-hand reviews and ratings of enterprise technology solutions by end-user professionals for end-user professionals.
The “Voice of the Customer” is a document that synthesizes Gartner Peer Insights’ reviews into insights for IT decision makers. Vendors placed in the upper-right quadrant of the “Voice of the Customer” quadrants are recognized with the Gartner Peer Insights Customers’ Choice distinction, denoted with a Customers’ Choice badge. The recognized vendors meet or exceed both the market average Overall Experience and the market average User Interest and Adoption. Critical Manufacturing has met or exceeded both the market average Overall Experience and the market average User Interest and Adoption and has been recognized as Customers’ Choice.
Through Critical Manufacturing customers’ eyes
96 percent of the reviewers said they would be willing to recommend Critical Manufacturing to their peers, which is the highest of all recognized eight companies. Here are a few examples of reviewer’s comments on Critical Manufacturing and its MES solution:
“Modern and innovative product with outstanding features - and a great partner.
The CM system is a very modern and comprehensive one, including outstanding features like abnormality management, skill management of operators, container/carrier management and manufacturing workflow planning and execution, custom UI page editor and data management," VP Automation, Nov 17, 2022.
“It's like a Swiss army knife, select the modules you need and go. Critical Manufacturing is on the forefront of new developments and their MES platform is a backbone and enabler of our Manufacturing 4.0 roadmap,” Manufacturing Engineer/ MES Champion, Sep 29, 2023.
"Change The Way We Make Our Products. We transform the way we plan and track our Production with the Critical MES," IT Manager, Nov 18, 2022.
“One Tool for Shop-Floor Management. Critical Manufacturing MES is helping us to digitalize our operations to work effectively, it will integrate our business operations and functional capabilities which leads the better output in production planning, engineering, quality, management etc.,” Quality Engineer, Jun 9, 2023.
“Critical Manufacturing MES, A Decade of Use. Critical Manufacturing MES is a key component of our manufacturing line of creating high-quality federally regulated medical device hardware. The product suite is flexible enough to be customized for all of our SKUs including rework and refurbishment, but also locked tight enough to pass our internal and external compliance audits with flying colors every time,” IT Manager, Nov 29, 2022.
"Partnering With Critical Manufacturing on our MES Journey Is the Best Decision We Made. The overall process from contract negotiations, kick-off sessions and up through project implementation has been very well managed. The agile method and use of project life cycle management is well orchestrated with multiple environments using development for testing, stage validation, and production versions," MES Lead, Nov 24, 2022.
To access the full report, please visit https://www.criticalmanufacturing.com/campaign/gartner-voc-2023/.
Gartner disclaimer
GARTNER is a registered trademark and service mark of Gartner, Peer Insights and 2023 Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.
About Critical Manufacturing
Critical Manufacturing is a subsidiary of ASMPT, provides the most modern, flexible and configurable manufacturing execution system (MES) available. Critical Manufacturing MES helps manufacturers stay ahead of stringent product traceability and compliance requirements, reduce risk with inherent closed-loop quality, integrate seamlessly with enterprise systems and factory automation, and provide deep intelligence and visibility of global production operations.
As a result, our customers are Industry 4.0 ready. They can compete effectively and profitably by easily adapting their operations to changes in demand, opportunity, or requirements, anywhere, at any time. For more information, visit www.criticalmanufacturing.com
Richland Hills, Texas, September 12, 2024. AML, a U.S-based manufacturer of barcode data collection products, announces the launch of its latest Android® product, the StrikerX mobile computer.
“As more and more companies are moving away from legacy TELNET based applications, and towards APK and web-based applications, the power required to efficiently access and process graphical apps increases exponentially,” AML President Mike Kearby said. “StrikerX can handle the most demanding tasks with power to spare. Add in the fact that StrikerX is equipped with a Wi-Fi® 6E radio, and it becomes the clear choice for those looking for mobile computers they can keep deployed for years to come.”
StrikerX comes with a host of built-in software utilities for rapid deployment and maximum operator efficiency. The mobile device can be configured with an array of options including different barcode scanners, keypads, with or without a handle, and an optional camera. StrikerX can also be paired with a variety of charging accessories.
For more information on AML's new mobile computer, StrikerX, contact an AML representative at 800-648-4452 or visit our website at:
About AML. AML is a manufacturer of barcode-centric data collection products. For more than 40 years, AML has been providing American-Made data collection products to a variety of companies and industries, with an emphasis on value and performance.
For more information, contact Natalie Smith, Marketing Manager. nsmith@amltd.com
Hamilton Caster & Mfg. Co., a 117-year-old industry leader in heavy-duty industrial casters, proudly announces the enhancement of its legacy Super Endurance Caster (SEC) series, now rebranded as the Spinfinity® Super Endurance Caster (ZFSEC) series. In addition, Hamilton is introducing the all-new Spinfinity® Super Endurance Dual Caster (ZFSEC2) series, both of which feature a new heavy-duty 'V-Style' seal designed to elevate performance in the most demanding environments.
The Spinfinity® Super Endurance Caster (ZFSEC) series replaces Hamilton’s legacy SEC series, setting a new benchmark for kingpinless caster design in extra heavy-duty applications. Central to this upgrade is the heavy-duty 'V-Style' seal, which offers protection against dirt, debris, and moisture. This advanced sealing technology ensures consistent performance and extends the life of the caster, making it the ideal choice for environments where reliability is critical.
"With the introduction of the V-Style seal, the ZFSEC series is engineered to withstand the harshest conditions while providing zero-fix, 100% maintenance-free operation," said Mark Lippert, president of Hamilton Caster. "This enhancement allows our customers to minimize maintenance costs and downtime, further solidifying Hamilton’s reputation for durability and dependability."
The ZFSEC series retains the robust construction that Hamilton is known for, including a swivel top plate and inner raceway made from forged steel, providing superior strength for shock conditions. Sealed precision ball bearings are also now standard in all wheels, contributing to the maintenance-free performance of the series. Notably, the zerk fittings have been eliminated, as the new design makes them unnecessary.
Complementing the ZFSEC series, Hamilton introduces the all-new Spinfinity® Super Endurance Dual Wheel Caster (ZFSEC2) series. This dual wheel series is engineered for extra heavy-duty applications where stability, durability, and maintenance-free operation are paramount. Like its counterpart, the ZFSEC2 series leverages the new 'V-Style' seal, ensuring that each caster is fully protected against contaminants that could compromise performance.
Combined with sealed precision ball wheel bearings, this caster series ensures zero-fix, 100% maintenance-free performance. The dual-wheel configuration enhances stability and allows for a lower overall height, offering a perfect blend of strength and maneuverability.
Casters in both series are finished in a durable HAA polyester platinum powder coat and are available in a wide variety of wheel types, allowing for customization based on application needs. For complete wheel specs and product details check out the Spinfinity® Super Endurance Caster Landing Page and all-new Spinfinity® Super Endurance Dual Caster Landing Page.
ACTON, Massachusetts – September 3, 2024 – New Horizon Soft, LLC (https://www.newhorizon.ai), a global leader in AI-powered supply chain planning software, announced today the release of a new version of its Buyers Workbench procurement planning software. The latest version includes the ability to optimally schedule inbound deliveries, taking into account distribution center (DC) receiving capacity, thus minimizing receiving bottlenecks and lowering inbound logistics costs. A research paper describing the innovative methodology and its deployment at an iconic $10B+ U.S. quick-service restaurant chain was recently published in the peer-reviewed academic journal, the International Journal of Operations Research and Information Systems.
Supply chain organizations typically plan purchase orders without regard to DC receiving capacity. This leads to bottlenecks on some days and underutilized staff on others. New Horizon’s methodology, called Master Purchasing Receipt Scheduling (MPRS), uses a novel algorithm to automatically and optimally schedule deliveries. The algorithm plans deliveries at the time of purchase order creation and results in a steady volume of deliveries and lower planning and logistics costs. While first deployed at a restaurant chain, the methodology is applicable to any manufacturer, wholesaler, retailer, or foodservice company operating high-velocity DCs.
“With the increasing prevalence of high-velocity DCs, scheduling inbound deliveries can no longer be an afterthought,” said Chao-Ming Ying, Co-founder and CTO of New Horizon. “We developed the new MPRS functionality to address what had been a blind spot in many supply chains. Our customers are now taking advantage of this capability to streamline inbound logistics, increase receiving capacity utilization, and lower distribution costs.”
Supporting Resources
• Research article with case study published in the International Journal of Operations Research and Information Systems
• PDF version of article on New Horizon’s website
• New Horizon blog providing overview of restaurant chain deployment
• New Horizon Buyers Workbench web page
About New Horizon Soft, LLC
New Horizon’s supply chain planning software harnesses the power of artificial intelligence to enable manufacturers, wholesalers, and retailers to improve forecast accuracy and service levels while minimizing inventory and costs. We help planners make better decisions with cloud-based applications that are easier to use, easier to configure, easier to implement, and lower cost to operate. New Horizon is headquartered outside of Boston and has customers in North America, Europe, and Asia.
New Horizon — The AI Planning Suite™. Learn more at https://www.newhorizon.ai or follow us on LinkedIn.
Media Relations
Mike Liebson
New Horizon Soft, LLC
marketing@newhorizon.ai
+1 857-242-0783
Pennsylvania, United States – August 2024 – Thinkink Packaging, a leader in innovative packaging solutions, is excited to announce the launch of its new line of Custom Frozen Food Boxes. Designed to meet the growing demand for sustainable and durable packaging in the frozen food industry, these new boxes offer a perfect blend of functionality, quality, and eco-friendliness.
The frozen food market is rapidly expanding, with consumers increasingly seeking convenient, ready-to-eat meals that maintain freshness and quality. Thinkink Packaging’s Custom Frozen Food Boxes are specially engineered to meet these needs, offering superior insulation to preserve product integrity from production to the consumer's freezer.
Our boxes are designed with high-quality materials that provide excellent insulation, ensuring that frozen foods remain at the correct temperature throughout the supply chain. Committed to reducing environmental impact, our frozen food boxes are made from recyclable and biodegradable materials, aligning with the growing consumer demand for sustainable packaging solutions. Businesses can personalize their packaging to reflect their brand identity, with a range of sizes, styles, and printing options available. Built to withstand the rigors of transport and handling, our boxes provide robust protection against moisture, ensuring products arrive in perfect condition.
“The launch of our Custom Frozen Food Boxes is a significant step forward for Thinkink Packaging as we continue to expand our product offerings to meet the evolving needs of the market,” said Asim Munir, CEO of Thinkink Packaging. “We understand the importance of packaging in maintaining the quality and safety of frozen foods, and our new boxes are designed to provide optimal protection while also supporting sustainability goals.”
About Thinkink Packaging
Thinkink Packaging, based in Pennsylvania, is a premier provider of custom packaging solutions for a wide range of industries, including food, retail, and e-commerce. With a focus on innovation, quality, and sustainability, Thinkink Packaging has established itself as a trusted partner for businesses looking to enhance their packaging strategies.
For more information about Thinkink Packaging's Custom Frozen Food Boxes or to place an order, please contact us at +1-570-468-1167 or email support@thinkinkpackaging.com.
Thinkink Packaging – Your Partner in Packaging Innovation.
ADDISON, Ill.--(BUSINESS WIRE)--Unlimited Service Group, a group of local foodservice equipment repair providers, today announced the launch of USG Connect, an innovative new repair and maintenance management platform designed to streamline and simplify the repair and maintenance of commercial kitchen equipment.
USG Connect provides commercial kitchens with a one-stop solution for hassle-free and scalable equipment service. The exclusive platform offers a user-friendly digital experience that allows restaurants, hospitals, hotels and more, to consolidate and manage their service requests into a single maintenance management system. No matter the size of the organization, USG Connect brings the power of 35+ trusted local service brands with more than 125 locations into a consistent service experience for our customers, ensuring seamless and effective management of all foodservice equipment service requests in one, easy-to-use online platform.
The platform empowers operators to effortlessly schedule and monitor foodservice equipment repairs and maintenance. Users can submit work orders for multiple locations at any time, free of charge, through USG Connect. The tool offers 24/7/365 access to detailed, real-time updates, allowing operators to stay informed about the status of their service requests. With robust, strategic insights, customers can understand exactly what is happening with their foodservice equipment, enabling smarter decisions that save time and money.
“Our team is excited to launch USG Connect, our latest innovation. We believe service is best done in your hometown and USG Connect allows restaurant owners and other commercial kitchen operators to manage their service needs across all our unique local brands,” said Kristen Nowak, President of Field Service of Unlimited Service Group. “Our goal with USG Connect is to transform the way commercial kitchens manage their equipment installations, repairs and maintenance. It’s more than just a service platform, it’s a commitment to operational excellence.”
USG Connect is powered by Unlimited Service Group, a community of over 35 local service companies with over 1,600 manufacturer-trained technicians across North America. For more information about USG Connect or to see if your company qualifies for the platform, visit www.unlimitedservice.com/usg-connect.
About Unlimited Service Group
Unlimited Service Group is a community of over 35 commercial foodservice equipment installation, repair and maintenance providers that believes service is done best in your hometown by local technicians and team members providing expert service with differentiated parts access and local stock. Unlimited Service Group looks to support its team members, customers and manufacturers by bringing the leading hometown brands into the group to facilitate best practice sharing, and to unite the group in areas that create real value for all. Wherever there is a problem with commercial foodservice or HVAC equipment, Unlimited Service Group is there to help.
For more information, visit https://www.unlimitedservice.com/.
Contacts
Adam Gasper
adam.gasper@finnpartners.com
(989) 928-4462