Since his release from federal prison, Aaron Smith has devoted his energies to helping others emerging from incarceration make a fresh start—by finding jobs in the trucking industry.
Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
We all make mistakes. What matters is what we learn from them and what we do moving forward with our lives.
For those who have served time in prison, the stigma can last a long time, and that can make it hard for them to reacclimate upon release. It helps to have guidance from someone who’s been there and can help them start off on the right foot. Part of that is having a job that allows them to build a new life and not turn back to whatever landed them in prison in the first place.
Aaron Smith has been there. After serving his time in prison, he founded a media company and program known as Escaping the Odds to provide others with practical assistance in life skills, job training, and an entrepreneurial path toward becoming truck owner-operators.
Smith was recently a guest on DC Velocity’s “Logistics Matters” podcast, where he spoke with Senior Editor Victoria Kickham about his work.
Q: What is Escaping the Odds, and why did you start it?
A: Escaping the Odds Media is a multimedia company based in Chicago. It initially started off with a podcast, as that was the quickest and most cost-efficient way to get [the word] out about what we wanted to do.
I was formerly incarcerated, and I wanted to change the narrative and actually get stories out there from an unlikely source—men and women who had been incarcerated. I wanted to provide a platform where they could talk not just about their experience being incarcerated, but also about what led to their [fulfilling their] entrepreneurial dreams and being able to start businesses.
That is where it started, and it eventually spiraled off into [the world of] trucking and transportation.
Q: Your organization has a heavy focus on trucking, transportation, and logistics. How did you become interested in this field, and why do you continue to focus on supply chains?
A: Back when I was going through adjudication of my criminal case, I had to get a job. I was on bond, and I started working for one of the largest 3PLs [third-party logistics service providers] in the country. So, I learned the trucking industry from a broker’s perspective.
Once I was released, I had to get a job, and since I had experience working in the dispatch brokerage arena, I figured that I would get a job doing that. But my end goal was to actually start my own transportation company and also offer opportunities for men and women—not just those who had been incarcerated, but really all men and women with an interest in the field—to help them get their start in the trucking or logistics industry. So that is what I have been doing.
Q: On your website, you talk a lot about “switching the hustle,” going from what you were doing before you were incarcerated to a different career. Why is switching the hustle to logistics and transportation an attractive option for people looking to make a fresh start?
A: Believe it or not, truck driving is one of the most popular positions for people—especially men—who have been incarcerated. There are two reasons for that: First and foremost, the money is somewhat comparable to the money they were making with illicit activities. The other big thing is freedom. You don’t have to go work for a trucking company—although you can, and you can make a nice living that way. You also have the option of being an owner/operator. Those are the reasons it is very appealing to this population.
That is what I’ve been seeing with a lot of my colleagues and people that I was incarcerated with. They get released and get their commercial driver’s license [CDL] and they begin their journey, so to speak.
Q: One of your primary offerings through Escaping the Odds is a class on starting a box truck business. Can you tell us a little bit about that?
A: I partnered with a company called Stretch Finance, [which provides] banking services for formerly incarcerated people. They wanted to pivot a little bit and start offering courses [geared toward] this particular population of people who were formerly incarcerated or individuals who just wanted to do something different with their lives.
I also partnered up with another gentleman, Ed Hennings, who had a trucking company [Go Time Trucking] that used box trucks, which you don’t have to have a commercial driver’s license to operate. We knew that there was a lot of freight out there that could move in box trucks, mainly last-mile delivery stuff. So, we created an “A to Z” course where we could teach people how to become a truck owner/operator without having to obtain a commercial driver’s license. Escaping the Odds Media is the producer of that concept.
[Editor’s Note:Escaping the Odds now offers the box truck class via partnerships with correctional institutions.]
Q: It can be costly to get a commercial driver’s license, right? So, since driving a box truck doesn’t require a CDL, this becomes a more affordable route into the trucking industry.
A: Absolutely. It is also a program in which [the classes are offered] on-demand, so it is very flexible for the working person.
Q: We write often about the need for truck drivers and for workers in general throughout logistics. Could you talk about why the broader industry should be paying attention to efforts like yours and about your ultimate goals for the program?
A: The ultimate goal for Escaping the Odds within trucking is to be the conduit for men and women who have a desire to step into this new arena. It is more than just getting a job, right? There are a lot of things that a person who is reintegrating back into society may have to get adjusted to. We want to be that handoff to some of these companies and to continue training and partnering with more and more logistics companies. It is about bringing that credibility to what we’re doing.
Q: Where can people who are interested in your work find you?
A: The Escaping the Odds podcast can be found on Escapingtheodds.com or YouTube. We have another podcast that I am producing called “The Urban Trucker” that tells stories of people of all backgrounds, mainly women and men of color in the logistics industry. It is a great concept for something different.
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”