After three years of pandemic-driven turmoil, the air freight market is finally normalizing. The lessons learned from that historic period will hopefully prepare us for what lies ahead.
Balika Sonthalia is a senior partner and leads global management in the Strategic Operations practice of Kearney, a global management consulting firm, specializing in procurement, supply chain, and logistics.
After battling tight capacity and unprecedentedly high rates for more than two years, the air freight market finally reached its tipping point in 2022 and started trending down. The relatively acute downturn was much welcomed by shippers, but it did force carriers and forwarders into a sudden reverse gear. As the market goes through its post-pandemic reset, it continues facing opportunities and challenges brought by macroeconomic, geopolitical, and environmental uncertainties.
The turning point
Throughout 2020 and 2021, the entire air freight market revolved around a single key word: capacity. The lack of capacity sent freight rates shooting up to historic levels, spurred by unprecedentedly high usage of charter planes and producing the most lucrative few years for the industry. From 2019 to 2021, global air cargo revenue increased by almost 100%, passing a historic high of $200 billion in 2021.
Reluctant to turn down shipping orders and constantly lose revenue opportunities, carriers started making capital investments in response to the boom, including buying or leasing new aircraft and conducting passenger-to-freighter conversions. In 2022, as travel restrictions were lifted in more regions, air travel rebounded, making belly capacity on passenger flights more available to shippers.
However, this increase in capacity was not met by a matching uptick in demand. In fact, the exact opposite. Air cargo volumes fell 8% in 2022 compared to the previous year. Consumer demand had stalled, and retailers realized their previous adrenaline rush to stock up had led to inventory surpluses.
This new supply-and-demand dynamic turned the tables. During 2022, Drewry’s East-West Air Freight Index dropped over 30% and continued trending down. It became clear that the market was normalizing.
What is gone, and what’s here to stay?
It has now been over a year since the market pivoted and started resetting. As we look back at the extraordinary couple of years through a rearview mirror with mixed feelings, what do we see?
Carriers’ rush to build up capacity certainly cooled down. Maersk Air Cargo has temporarily parked several leased cargo jets and reduced flight activity in response to declining demand. FedEx was reducing flight hours by 8% and parking more aircraft earlier this year because of continued low demand. On the shippers’ side, supply chain leaders are aiming at resetting pricing as well as their strained carrier relationships by conducting large-scale air freight sourcing. These competitive sourcing events resulted in significant value capture for shippers through not only big rate reductions but also removal of some pandemic-triggered unique phenomena, such as the need for charter planes, overcapacity surcharges, and other accessorial charges. Furthermore, shippers are leveraging these market events to reset their supplier portfolio. They are rewarding those carriers and forwarders that were true strategic partners during the challenging times by giving them expanded business.
During the pandemic, as they faced skyrocketing freight costs, many heavy users of air freight realized that they were mismanaging some of their shipments. For example, they were overusing certain service levels or not planning their shipments effectively. This mismanagement was exacerbated in the capacity-constrained market, causing organizations to “bleed” air freight spend. Reflecting upon lessons learned, many shippers have started making operational changes, such as reducing the frequency of intracompany shipments while consolidating loads, rationalizing service levels on high frequency lanes, and standardizing transit-time requirements. These sorts of improvements should continue even though market conditions have changed. What shippers seem to be still struggling with is integrating their demand planning with their operational functions to make their air freight demand more predictable, which would, in turn, help shorten lead times, reduce spot buys, and control overall costs.
A new era
The shocks of the pandemic might be a thing of the past, but some systemic macroeconomic changes are still happening, which will likely have transformational impact on the cargo air industry for years to come.
During the pandemic, despite the turbulent market environment, the aviation industry took on an unprecedented “challenge of our generation”: global warming. In October 2021, the International Air Transport Association (IATA), which represents some 300 airlines comprising 83% of global air traffic, approved “Fly Net Zero,” a resolution to achieve net-zero carbon emissions by 2050. This commitment aligns the industry goal with the Paris Agreement of preventing global warming from exceeding 1.5°C.
The IATA has created a plan to enable abating as much as 1.8 gigatons of carbon dioxide emissions in 2050. The industry will seek to make these reductions at the source through actions such as:
Adopting sustainable aviation fuels (SAF), which could account for 65% of those reductions,
Implementing zero-emission energy sources, such as electric and hydrogen power, which could account for 13% of the impact, and
Improving infrastructure and operational efficiency, which could contribute 3% of those reductions.
Any emissions that cannot be abated at the source will be eliminated through carbon capture, storage, and credible offsetting schemes.
Needless to say, the path to aviation net zero is challenging and costly. However, as IATA General Director Willie Walsh says, it is a necessary strategic step humanity must make “to ensure the freedom of future generations to sustainably explore, learn, trade, build markets, appreciate cultures, and connect with people the world over.”1 To achieve these milestones, airline companies must foster close collaboration across the entire aviation value chain and be supported by government policies and incentives that develop the required infrastructure and technology.
Another potential transformational force to the air cargo industry is the ongoing reshoring movement. Running through all of the numerous “x-shoring” terminology being developed (including reshoring, nearshoring, and friendshoring), there is one clear theme: The manufacturing landscape is shifting from global to increasingly regional as companies restructure their previously far-flung supply chains. If manufacturing and the corresponding supply chains become regionalized in the future, demand for long-distance international cargo will likely shrink. Meanwhile, major air freight corridors (for example, the transpacific) will likely re-arrange, with new hubs expanding in places such as Ho Chi Minh City, Mumbai, and Bangkok. Correspondingly, regional air cargo will likely pick up, as supply chains get decoupled into country clusters.
Regionalization will also drive further growth of road and rail transportation. Mexico started 2023 as the United States’ No. 1 trading partner, with total trade increasing 12% year over year to $64 billion. Correspondingly, trucks entering the U.S. at Laredo increased over 9% year over year in January. Reshoring and nearshoring should also boost demand for regional, short-distance ocean shipping.
After nearly 50 years of offshoring, the world is once again standing at a crossroads of its industrial manufacturing history. The exact impact of reshoring is far from clear, but it is certain that the overall supply chain and corresponding international freight landscape will be reshaped over the course of this new era.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.