Skip to content
Search AI Powered

Latest Stories

Press releases are provided by companies as is and have not been edited or checked for accuracy. Any queries should be directed to the company issuing the release.

ROADIE REPORTS: Retail and Supply Chain Leaders Say Ultrafast Delivery Is the Future of Last Mile

Roadie survey of 200+ industry leaders reveals same-day delivery has an immediate, positive effect on sales

ROADIE REPORTS: Retail and Supply Chain Leaders Say Ultrafast Delivery Is the Future of Last Mile

ATLANTA, Ga., April 13, 2022 – Roadie, a crowdsourced delivery platform with the largest local same-day delivery network in the nation, has released the findings of a wide-ranging survey on the future of last-mile delivery. Roadie and research partner studioID surveyed more than 200 retail and supply chain leaders during Q1 2022 to better understand the changes that brands are making in the last mile, and what they look for in an ultrafast delivery provider.

The survey found that brands are responding to customer demand for faster delivery by enhancing their last-mile fulfillment options. Respondents’ views on ultrafast delivery revealed three key themes:

* Customers expect same-day delivery, and they’re willing to pay for it
* Same-day delivery generates an immediate, positive effect on sales
* Brands face challenges in implementing ultrafast last-mile delivery


“What came through clearly in the survey responses is that organizations know they need to offer same-day delivery because there’s a lot at stake,” said Valerie Metzker, head of partnerships and enterprise sales at Roadie. “When customers want something quickly, they’ll go with the provider that can get the order to them when they need it.”

“Once brands update their internal processes and technology, the right delivery partner can set them up to fulfill and deliver from stores and fulfillment centers quickly so they can give their customers what they want, need and expect,” Metzker added.

== Customers expect same-day delivery, and they’re willing to pay for it ==
Half of the retail and supply chain leaders surveyed said they offer or would offer same-day delivery because customers expect and demand it. Nearly two-thirds (64%) said they believed more than 40% of shoppers would be willing to pay a higher price for products with a same-day delivery option. And 30% of respondents said they believed the majority of shoppers – 61% or more – would do so.

== Same-day delivery generates an immediate, positive effect on sales ==
Respondents saw several upsides for their business as a result of offering same-day delivery. Adding that option meant they could:

* Sell more
* Retain current customers
* Attract new customers
* Keep customers happy and satisfied

== Brands face challenges in implementing ultrafast last-mile delivery ==
More than two out of five logistics executives surveyed cited concerns about how their last-mile strategies were being affected by rising transportation rates and by inflation’s effect on the costs of goods and services.

Other commonly cited challenges, pain points and unmet needs for brands’ current last-mile delivery operations or adoption plans included:

* Staffing challenges, such as not having enough drivers
* Rising costs
* The need for real-time tracking technology
* Optimizing route planning
* Getting accurate demand assessments
* Supply chain issues
* Increasing reliability
* COVID-19 issues

Several additional challenges related to companies’ internal operations. These included a lack of buy-in from leadership on addressing a last-mile strategy, and difficulty determining what products to offer for e-commerce.

Respondents also shared their views on ultrafast-delivery solutions. 51% of the retail and logistics executives surveyed said they preferred to partner with third parties for last-mile delivery, rather than build in-house capabilities (49%). Third parties understood a brand’s need for flexibility and scalability to fulfill orders whenever and wherever customers want them. Four in 10 respondents recommended crowdsourced delivery specifically.

To read more findings from the survey, please click here: https://www.roadie.com/resources/white-papers/2022-last-mile-outlook-the-future-of-crowdsourced-delivery

== About Roadie ==
Roadie, a UPS Company, is a crowdsourced delivery platform. Founded in 2014, Roadie works with consumers, small businesses and enterprises to enable scheduled, same-day and urgent delivery in passenger vehicles across the U.S. With more than 200,000 drivers nationwide, Roadie reaches more than 20,000 zip codes – the largest local same-day delivery network in the nation. For more information, visit www.roadie.com.

https://www.roadie.com/resources/white-papers/2022-last-mile-outlook-the-future-of-crowdsourced-delivery

The Latest

More Stories

Conveyor Solutions, KVK, Electrical Services Group, SIM Aftermarket Services, and SIM Software, combine

Elgin, Il. - October 21, 2024 – Systems in Motion today announced that its new name and brand will be effective immediately. This name change is part of a rebranding initiative, but is also the culmination of the companies’ close working relationship for the past five years and represents their unified strength. Systems in Motion will continue to provide material handling services as a tier-one, turnkey material handling integrator.

The Systems in Motion name creates a single and powerful platform – one that embodies client and industry goals of moving forward – while understanding the complexities and unique objectives of every system. The new brand also signifies the culmination of investment in internal processes that streamline procedures, and deliver a seamless customer experience.

Keep ReadingShow less

Featured

HTL Freight Acquires CTS Logistics, Expanding into Managed Transportation

HTL Freight Acquires CTS Logistics, Expanding into Managed Transportation


September 24th, Charlotte, NC - HTL Freight, a rising leader in the third-party logistics (3PL), is pleased to announce the acquisition of CTS Logistics, a full-service managed transportation company (4PL) headquartered in Windham, NH. This acquisition, HTL Freight’s fourth major transaction since 2021, reinforces its commitment to delivering exceptional freight solutions across North America.

Keep ReadingShow less
ETIHAD CARGO celebrates 20 years of successful operations in India

ETIHAD CARGO celebrates 20 years of successful operations in India

Abu Dhabi, United Arab Emirates – Etihad Cargo, the cargo and logistics arm of Etihad Airways, is celebrating 20 years of operations in India, a milestone that reflects the airline's ongoing commitment to the Indian market since its first flight to Mumbai on 26 September 2004. Over the years, Etihad Cargo has expanded its presence in India, now offering belly hold capacity via nonstop services between Abu Dhabi and 12 major Indian cities, with plans for further growth.

Etihad Cargo handles over 46,000 tonnes of cargo annually ex India, connecting the country to over 100 global destinations via its Abu Dhabi hub via 588 widebody and narrowbody rotations each month. To meet the needs of specific sectors, Etihad Cargo has enhanced its product range, adding new features and launching new products. Key commodities handled include electronics, including mobile phones and semiconductors, garments, pharmaceuticals, perishables, e-commerce, automobile components and courier shipments, reflecting the diversity and strength of India's manufacturing and export sectors.

Keep ReadingShow less

Xtreme Trucking selects HOPTEK’s Dispatch Engine® solution forreal-time visibility and optimization of fleet operations

Charlotte NC, September 23, 2024 (McLeod User Conference ) – HOPTEK, a global leader in AI-driven trucking and fleet transportation solutions, has been selected by Xtreme Trucking of Wisconsin, one of the U.S.’s leading technology-first transportation and logistics providers, for its Dispatch Engine® solution, a digital platform providing instant visibility and access to the spot load market, while matching available carrier capacity across thousands of possible options. HOPTEK’s “digital twin” will provide real-time visibility and enable Xtreme to boost operational efficiency and fleet utilization, while reducing driver turnover and deadhead miles, resulting in material cost savings and profitability.

Started as a small independent operation in 2006, Xtreme Trucking was formally established in 2009 to become a quality diversified transportation provider, with a growing revenue profile and extensive coverage across the United States. Through HOPTEK’s Dispatch Engine®, Xtreme has leveraged real-time data visibility and dynamic decision-making to drive operational velocity to achieve up to a 20% increase in both Revenue per Hour and Weekly Revenue Miles per Driver – a clear competitive advantage.

Keep ReadingShow less
Nulogy and Kinaxis Announce Partnership to Accelerate Synchronization for Manufacturing Supply Chain

Nulogy and Kinaxis Announce Partnership to Accelerate Synchronization for Manufacturing Supply Chain

Nulogy, a leading provider in supply chain collaboration solutions, and Kinaxis, a global leader in supply chain orchestration, have announced a partnership to develop cutting-edge solutions for brand manufacturing supply chain networks worldwide.

The new partnership aims to catalyze fast-moving consumer goods (FMCG) and life science brands and their supplier networks to work together more effectively through digital transformation solutions, thereby mutually improving costs, service and revenue. Combining the supply chain orchestration capabilities of Kinaxis with the collaborative external manufacturing specialization of Nulogy will enable customers to share forecasts and order information with suppliers and receive inventory capacity information faster.

Keep ReadingShow less