The tight capacity and high rates caused by the pandemic have had severe repercussions for the air freight industry, and there’s more turbulence ahead.
Balika Sonthalia is a senior partner and leads global management in the Strategic Operations practice of Kearney, a global management consulting firm, specializing in procurement, supply chain, and logistics.
This story first appeared in the Special Issue 2021 of CSCMP’s Supply Chain Quarterly, a journal of thought leadership for the supply chain management profession and a sister publication to AGiLE Business Media’s DC Velocity.
Covid-19 rattled the global air freight industry as much as any other logistics sector last year, causing constrained capacity, service disruptions, and rising costs. While carriers and intermediaries have deployed creative stopgap solutions and shippers have demonstrated flexibility, the basic math of supply and demand remains daunting.
Overall air freight volumes were down year-on-year for 2020 due to lockdowns early in the year. According to International Air Transport Association (IATA), cargo ton kilometers (CTKs) fell by nearly 11%. In spite of the drop in overall demand, however, rates skyrocketed, as capacity saw an even steeper net decline.
Pre-Covid, roughly 60% of global air cargo had been carried in the bellies of passenger planes. This fell to about a third by year-end 2020 as belly capacity from passenger flights dropped by 53% due to flight schedule reductions and cancellations, according to IATA figures.1 Airlines have responded by increasing both the size of their freighter fleet and daily utilization, but even those efforts were not enough, and overall available cargo-ton kilometers (ACTK) saw a net reduction of 23% for the year.
As a result, freight rates for the remaining capacity surged. The Drewry East-West average air freight rates for April and May 2020 were more than double the consistent averages seen in past years (see Exhibit 1). While rates have moderated slightly since, they remain historically high. The average spot rate from Shanghai to North America, for example, peaked at $12.78 per kilogram in May 2020, then fell by more than half to $5.70 in late March 2021—still about 70% above the March 2019 rate of $3.30.
In response to the tight capacity and sky-high rates, some freight forwarders and shippers of high-value, time-sensitive freight chartered aircraft last year. Apple, for example, chartered more than 200 private jets to ship devices in 2020, a single-year record for the company. At the same time, it shipped less urgent AirPods and other peripherals by sea for the first time and increased its use of ocean freight for older iPhone models to free up air freight capacity for the iPhone 12. Another technology company that chartered planes resold excess capacity to mitigate costs. The trend toward charters does not appear to be dissipating, as some freight forwarders are suggesting that they will continue to offer them as part of their permanent mix of service offerings going forward.
FACTORS BOOSTING DEMAND
This response is not surprising given that in the second half of 2020 and the first half of 2021, demand for air cargo has been strong and has outpaced the return of capacity. The global surge in e-commerce as brick-and-mortar businesses closed and people sheltered in place meant that less freight was being shipped as palletized loads and more was being sent as parcels with time-definite deliveries. As a result, shippers shifted a significant portion of their cargo away from full truckloads and toward air and less-than-full truckloads. At the same time, the need to quickly position medicines, hospital supplies, and medical equipment further boosted air freight demand. Meanwhile shippers of perishable produce, just-in-time parts, and other urgent freight switched to air from ocean to avoid container shortages, unreliable ocean shipping schedules, and soaring ocean shipping rates.
Pandemic repercussions will continue to affect air freight demand and capacity for the remainder of 2021. Vaccines initially took much of the available air cargo capacity, crowding out other time-sensitive freight. While new vaccine approvals and added production sites have already helped disperse demand in the U.S., the extent and timelines for vaccine distribution to the rest of the world remain uncertain. At the same time, air cargo will remain a critical option for replenishment, as companies look to mitigate sudden shortages and restart disrupted supply chains.
Air freight demand and capacity could also be affected by an increase in global trade. North American air cargo capacity declined less at the height of the pandemic, and recovered faster, than elsewhere in the world. But most of the growth in air cargo demand has occurred elsewhere, notably within Asia, suggesting that even as capacity recovers worldwide, markets will remain tight.
However, the extent that pent-up global demand will affect air freight in 2021 is currently unclear due to trade uncertainty. U.S.-China relations are likely to remain static for now, as strategic and competitive differences offset broader economic interdependence. However, the U.S. could rejoin the Trans-Pacific Partnership or otherwise accelerate the ongoing migration of trade from China to lower-cost countries in Asia such as Vietnam and Indonesia. If this occurs, air freight will be critical to mitigating longer ocean transit times and infrastructure constraints in those markets.
Meanwhile, Brexit-related customs clearance delays, plus global ocean equipment imbalances and port congestion, have dramatically increased air cargo and charter demand in the United Kingdom and the European Union in early 2021. And one-off emergency situations—such as when the grounded containership Ever Given blocked the Suez Canal for six days last March—have also boosted demand for air freight, as shippers seek to work around congestion delays and meet priority delivery commitments.
PIVOT TO CARGO?
At the same time as it has been experiencing demand volatility, the industry has also seen a significant shift in the dynamics of passenger versus nonpassenger cargo. Case in point: Los Angeles area airports saw a 67% plunge in passenger traffic, versus a 9.2% increase in cargo tons moved during 2020. Given freight capacity constraints and predictions that passenger traffic is unlikely to return to pre-pandemic levels until 2024, this trend is expected to have staying power.
Many airlines are not only expanding their all-cargo fleet size and schedules but also converting passenger planes to all-cargo operations. Through September 2020, nearly 200 global airlines converted some 2,500 passenger jets, representing about 10% of the global fleet.
Short-term conversions can take two forms: fastening cargo onto seats and covering it with netting or removing the seats entirely. Permanent conversion involves gutting cabins, modifying cockpits, sealing emergency exits, and installing cargo hatches—a process that costs millions of dollars and takes three to four months. Boeing expects that two-thirds of the 2,430 freighters it will deliver by 2039 will be passenger-to-freighter conversions.
Such a pivot extends beyond retrofitting equipment to rethinking routes, schedules, and airport cargo handling operations, including the handling of hazardous and other specialized cargoes. It also entails changes in corporate culture and raises business model considerations regarding relationships with shippers and forwarders.2
LESSONS LEARNED
More than a year into the pandemic, carriers have gained valuable insights about how and when to convert planes to freighters and are refining their relationships with large freight forwarders. For example, Ceva Logistics purchases dozens of flights every week to guarantee space—an option likely not available to smaller forwarders. Indeed, we may see more forwarder consolidation in the future as others try to achieve this level of scale, meaning carriers will find themselves dealing with fewer forwarder customers with more clout.
On the shipper side, lessons learned center on the relative permanence of recent market shifts. Meaningful capacity growth will not return until passengers do, suggesting sustained dependency on all-cargo capacity and charters, as well as flexibility among modes. Laboratory products distributor Thomas Scientific, for example, continues to benefit from a multimodal strategy including motor, ocean, and air adopted last year as demand surged for Covid test kits.
Shippers have also learned the benefits of adopting technology solutions. Most made a faster-than-expected transition to digital air freight marketplaces, which offer convenient e-booking with space and rate transparency for as much as 15% of global airfreight capacity. For example, the WebCargo booking platform, which claims to have 22,000 users, reported a dip in revenue as Covid peaked in February-March 2020, but quickly recovered by June. Similarly, transport company Kuehne+Nagel credits digitalization and automation in its booking, invoicing, and documentation processes for an increase in its air cargo volumes—despite capacity limitations.
With shippers still learning from the pandemic and working to restructure their supply chains to add resilience, the potential impact on air cargo has yet to fully play out. It is still unclear whether steps such as multimodal diversification and changes to contingency planning and safety stocks will create new business opportunities for air cargo carriers or if they will just erode volume. The “new normal” is still, for now, a work in progress.
Notes:
1. IATA, Air Cargo Market Analysis: Robust end to 2020 for air cargo (December 2020)
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”
Material handling automation provider Vecna Robotics today named Karl Iagnemma as its new CEO and announced $14.5 million in additional funding from existing investors, the Waltham, Massachusetts firm said.
The fresh funding is earmarked to accelerate technology and product enhancements to address the automation needs of operators in automotive, general manufacturing, and high-volume warehousing.
Iagnemma comes to the company after roles as an MIT researcher and inventor, and with leadership titles including co-founder and CEO of autonomous vehicle technology company nuTonomy. The tier 1 supplier Aptiv acquired Aptiv in 2017 for $450 million, and named Iagnemma as founding CEO of Motional, its $4 billion robotaxi joint venture with automaker Hyundai Motor Group.
“Automation in logistics today is similar to the current state of robotaxis, in that there is a massive market opportunity but little market penetration,” Iagnemma said in a release. “I join Vecna Robotics at an inflection point in the material handling market, where operators are poised to adopt automation at scale. Vecna is uniquely positioned to shape the market with state-of-the-art technology and products that are easy to purchase, deploy, and operate reliably across many different workflows.”