Living—and leading—in interesting times: interview with Mark Baxa
Mark Baxa has taken the reins of the Council of Supply Chain Management Professionals. Now, he faces the ultimate leadership challenge: helping members navigate a world in which the old rules no longer apply.
David Maloney has been a journalist for more than 35 years and is currently the group editorial director for DC Velocity and Supply Chain Quarterly magazines. In this role, he is responsible for the editorial content of both brands of Agile Business Media. Dave joined DC Velocity in April of 2004. Prior to that, he was a senior editor for Modern Materials Handling magazine. Dave also has extensive experience as a broadcast journalist. Before writing for supply chain publications, he was a journalist, television producer and director in Pittsburgh. Dave combines a background of reporting on logistics with his video production experience to bring new opportunities to DC Velocity readers, including web videos highlighting top distribution and logistics facilities, webcasts and other cross-media projects. He continues to live and work in the Pittsburgh area.
Mark Baxa has been a leader in supply chain throughout his career, so he was a natural choice to lead one of the industry’s most respected organizations—the Council of Supply Chain Management Professionals, or CSCMP.
Baxa assumed the role of interim president and CEO in March of this year upon the retirement of long-time CEO Rick Blasgen. His ascension comes at a critical time for the organization and for the industry as a whole, as it emerges from a pandemic into a market where demand for logistics services far outstrips available capacity.
Baxa brings many years of experience to the role, having been a member of CSCMP since 1998 and having served as chairman of the association’s board. In his day job, he is the founder, president, and CEO of FerniaCreek LLC, a global supply chain consulting group based in St. Louis and Jefferson City, Missouri. Prior to beginning his consultancy, Baxa worked for 37 years across the Upjohn, Empresas La Moderna, and Monsanto/Bayer companies, where he served in leadership roles in product management, logistics, global trade operations and compliance, strategic sourcing, supplier relationship management, supplier diversity, and sustainability.
Baxa recently spoke to DC Velocity Group Editorial Director David Maloney about his role at CSCMP, the state of the industry, and the organization’s initiatives as the world continues to emerge from the pandemic.
Q: How would you describe your current role at CSCMP?
A: My number-one job is to carry out the mission of the organization. My first and foremost priority is providing value to our members and ensuring that we continue to add the right kind of programming and educational content to help supply chain professionals develop in their current roles and throughout their careers. That is the primary mission of CSCMP. Everyone here—the leadership team, the staff, and our volunteers—is focused on that.
The second priority is to focus on the sustainability and viability of CSCMP. We are a very strong organization from the standpoint of the mission at hand and the organization’s appeal to our members. In fact, our membership continues to increase daily. We’ve made a commitment to those members to provide the best content, information, and networking opportunities we can. But it takes investment to do the things we do, so our challenge is to make sure we not only produce the best content but also price it fairly and equitably for the marketplace.
Q: What do you see as the role of CSCMP within the supply chain world?
A: We’ve long been focused on the importance of strong supply chain leadership and the value supply chain professionals can bring to the companies they work for. So I see our role as enabling those supply chain professionals to do even more than they can today through our product offerings and educational opportunities.
We also connect professionals with professionals. This is across academia as well as industry practitioners. People want to know how things work when they consider alternative solutions to their problems. They want to interact with others who have been there before. The author John Maxwell said it best: “If you want to know what is on the road ahead, ask somebody on the way back.”
In our organization, with over 9,000 members and growing, there are many opportunities for people to connect with each other, whether it’s at the annual EDGE conference, a simple referral from our office to others, or through our local roundtables, which host many events throughout the year. CSCMP provides educational and networking access to supply chain professionals around the world.
Q: What is the organization planning for the coming year?
A: We have new products that are in play right now as well as some that we’re currently developing and will roll out throughout the year. We never stop inventing or creating new ways to talk about innovative practices in supply chain, helping supply chain professionals understand the bottlenecks that occur and possible ways to alleviate them. We are continually upgrading our existing content, such as our webcasts and Quick Courses.
Q: The pandemic put a spotlight on the value of supply chain. What challenges does the industry face now?
A: We are certainly in a place where we face significant complexity but also the opportunity to innovate. Let’s go back a couple of years prior to the onset of Covid, when the geopolitical shift became problematic for many supply chains around the world. The resulting disrupters, such as new tariffs, affected companies that sourced goods in China. Then along came a pandemic that exposed both the need for redundancy and for better supply chain resiliency planning.
As the economy rebounds, we are finding that everybody is faced with a challenge of one kind or another, be it e-commerce or manufacturing. The ability to move raw materials and finished goods is seriously constrained by a shortage of transportation capacity, not just in the U.S. but worldwide.
We are also seeing a talent shift. People are moving from one company to another, seeking new opportunities. The demand for supply chain professionals has never been greater. That will probably continue in perpetuity.
The other part is the redesign of networks. Supply chains got a rude awakening when they realized that not only could their suppliers not supply the raw materials they needed, but also that those suppliers had issues with their own suppliers. We simply didn’t know enough about the risks involved in those supply chains and the consequences should something happen. Sourcing and procurement professionals have to find a different way of gaining insights and visibility into their suppliers’ extended supply chains.
Q: What advice are you giving your members as we emerge from the pandemic?
A: I wouldn’t say that we give direct advice; we come at it from more of a consultancy perspective. What we are doing to support members throughout all of this is to offer them access to all of our resources and the products we have developed so they can enhance their knowledge of supply chain best practices. The hope is that they can translate that knowledge into actions they can take to help solve problems for their companies.
Q: Obviously, there is a lot of change taking place right now in the supply chain—both in terms of adjusting to pandemic-fueled disruptions and also looking toward the future. How do you as an industry association help your members adapt to an uncertain environment?
A: It is through conversation. It is listening to their concerns and connecting them with individuals they can network with and giving them access to our content to help them solve their problems.
That includes connecting them with our partners who work with us—our sponsors as well as our exhibitors, in the case of the Supply Chain Exchange at the upcoming EDGE conference. We want to connect executives with companies that can offer them solutions to their supply chain challenges.
Q: The upcoming EDGE conference will be one of the first live events in the industry since the pandemic began. What can attendees expect from this year’s event?
A: We are all very excited about returning to a live event because we, as supply chain professionals, really, really enjoy coming together to connect, exchange ideas and best practices, and validate what we’ve all been experiencing in the two years since we last came together in Anaheim. I am excited to see that happen.
In terms of the event itself, we are going to bring the very best practitioners and academics to the conference, just as we always have. I think you’re going to be really pleased when you see who we’re bringing in this year as track speakers and keynote speakers. I also couldn’t be more excited with who is going to be exhibiting at the Supply Chain Exchange. You’ve got to be there to see it.
That is important because the increased use of robots has the potential to significantly reduce the impact of labor shortages in manufacturing, IFR said. That will happen when robots automate dirty, dull, dangerous or delicate tasks – such as visual quality inspection, hazardous painting, or heavy lifting—thus freeing up human workers to focus on more interesting and higher-value tasks.
To reach those goals, robots will grow through five trends in the new year, the report said:
1 – Artificial Intelligence. By leveraging diverse AI technologies, such as physical, analytical, and generative, robotics can perform a wide range of tasks more efficiently. Analytical AI enables robots to process and analyze the large amounts of data collected by their sensors. This helps to manage variability and unpredictability in the external environment, in “high mix/low-volume” production, and in public environments. Physical AI, which is created through the development of dedicated hardware and software that simulate real-world environments, allows robots to train themselves in virtual environments and operate by experience, rather than programming. And Generative AI projects aim to create a “ChatGPT moment” for Physical AI, allowing this AI-driven robotics simulation technology to advance in traditional industrial environments as well as in service robotics applications.
2 – Humanoids.
Robots in the shape of human bodies have received a lot of media attention, due to their vision where robots will become general-purpose tools that can load a dishwasher on their own and work on an assembly line elsewhere. Start-ups today are working on these humanoid general-purpose robots, with an eye toward new applications in logistics and warehousing. However, it remains to be seen whether humanoid robots can represent an economically viable and scalable business case for industrial applications, especially when compared to existing solutions. So for the time being, industrial manufacturers are still focused on humanoids performing single-purpose tasks only, with a focus on the automotive industry.
3 – Sustainability – Energy Efficiency.
Compliance with the UN's environmental sustainability goals and corresponding regulations around the world is becoming an important requirement for inclusion on supplier whitelists, and robots play a key role in helping manufacturers achieve these goals. In general, their ability to perform tasks with high precision reduces material waste and improves the output-input ratio of a manufacturing process. These automated systems ensure consistent quality, which is essential for products designed to have long lifespans and minimal maintenance. In the production of green energy technologies such as solar panels, batteries for electric cars or recycling equipment, robots are critical to cost-effective production. At the same time, robot technology is being improved to make the robots themselves more energy-efficient. For example, the lightweight construction of moving robot components reduces their energy consumption. Different levels of sleep mode put the hardware in an energy saving parking position. Advances in gripper technology use bionics to achieve high grip strength with almost no energy consumption.
4 – New Fields of Business.
The general manufacturing industry still has a lot of potential for robotic automation. But most manufacturing companies are small and medium-sized enterprises (SMEs), which means the adoption of industrial robots by SMEs is still hampered by high initial investment and total cost of ownership. To address that hurdle, Robot-as-a-Service (RaaS) business models allow enterprises to benefit from robotic automation with no fixed capital involved. Another option is using low-cost robotics to provide a “good enough” product for applications that have low requirements in terms of precision, payload, and service life. Powered by the those approaches, new customer segments beyond manufacturing include construction, laboratory automation, and warehousing.
5 – Addressing Labor Shortage.
The global manufacturing sector continues to suffer from labor shortages, according to the International Labour Organisation (ILO). One of the main drivers is demographic change, which is already burdening labor markets in leading economies such as the United States, Japan, China, the Republic of Korea, or Germany. Although the impact varies from country to country, the cumulative effect on the supply chain is a concern almost everywhere.
Sean Duffy won approval before a Senate Committee today to draw closer to becoming Transportation Secretary in the new Trump Administration, putting him on track to replace Pete Buttigieg in that job thanks to bipartisan support in Congress and calls from the freight business community for a quick confirmation.
Those steps earned Duffy support from members of the Senate Commerce, Science and Transportation Committee, as well as from his home state senators, Tammy Baldwin (D) and Ron Johnson (R), according to the National Motor Freight Traffic Association (NMFTA). In an analysis of Duffy’s stance in that hearing about some of the higher-profile issues before the DOT, the NMFTA said: Duffy expressed a belief that there’s space for both electric vehicles (EVs) and gas-powered vehicles; he committed to improving the apprenticeship program allowing truck drivers under age 21 to haul freight across state lines; and he said that the patchwork of state laws on autonomous vehicle technology was preventing further rollout and adoption of the technology.
In a statement today before the Senate Committee vote, the National Association of Waterfront Employers (NAWE), an organization representing U.S. marine terminal operators and stevedores, called for a quick confirmation of Duffy to the post. “Mr. Duffy’s extensive experience in public service, coupled with his deep understanding of the complexities of multimodal transportation systems, uniquely positions him to lead the DOT at this pivotal moment,” NAWE President Carl Bentzel said in the release. “His demonstrated commitment to fostering collaboration among government, industry, and labor stakeholders aligns closely with NAWE’s mission of promoting safety, efficiency, and sustainability within the U.S. maritime sector.”
Cargo theft activity across the United States and Canada reached unprecedented levels in 2024, with 3,625 reported incidents representing a stark 27% increase from 2023, according to an annual analysis from CargoNet.
The estimated average value per theft also rose, reaching $202,364, up from $187,895 in 2023. And the increase was persistent, as each quarter of 2024 surpassed previous records set in 2023.
According to Cargonet, the data suggests an evolving and increasingly sophisticated threat landscape in cargo theft, with criminal enterprises demonstrating tactical adaptability in both their methods and target selection.
For example, notable shifts occurred in targeted commodities during 2024. While 2023 saw frequent theft of engine oils, fluids, solar energy products, and energy drinks, 2024 marked a strategic pivot by criminal enterprises. New targets included raw and finished copper products, consumer electronics (particularly audio equipment and high-end servers), and cryptocurrency mining hardware. The analysis also revealed increased targeting of specific consumable goods, including produce like avocados and nuts, along with personal care products ranging from cosmetics to vitamins and supplements, especially protein powder.
Geographic trends show California and Texas experiencing the most significant increases in theft activity. California reported a 33% rise in incidents, while Texas saw an even more dramatic 39% surge. The five most impacted counties all reported substantial increases, led by Dallas County, Texas, with a 78% spike in reported incidents. Los Angeles County, California, traditionally a high-activity area, saw a 50% increase while neighboring San Bernardino County experienced a 47% rise.
Container traffic is finally back to typical levels at the port of Montreal, two months after dockworkers returned to work following a strike, port officials said Thursday.
Today that arbitration continues as the two sides work to forge a new contract. And port leaders with the Maritime Employers Association (MEA) are reminding workers represented by the Canadian Union of Public Employees (CUPE) that the CIRB decision “rules out any pressure tactics affecting operations until the next collective agreement expires.”
The Port of Montreal alone said it had to manage a backlog of about 13,350 twenty-foot equivalent units (TEUs) on the ground, as well as 28,000 feet of freight cars headed for export.
Port leaders this week said they had now completed that task. “Two months after operations fully resumed at the Port of Montreal, as directed by the Canada Industrial Relations Board, the Montreal Port Authority (MPA) is pleased to announce that all port activities are now completely back to normal. Both the impact of the labour dispute and the subsequent resumption of activities required concerted efforts on the part of all port partners to get things back to normal as quickly as possible, even over the holiday season,” the port said in a release.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.