When it comes to forklift safety, good operator training will always be Number One. But a variety of lift truck accessories, devices, and technology products can also help you enhance safety for forklift operators and pedestrians in your warehouse or DC. Here are some recent examples that are now on the market.
Proximity warning and impact monitoring
Siera.AI’s S3 forklift proximity warning and impact-monitoring system continuously monitors in a single direction or all four ways around a moving vehicle. If a pedestrian or object comes within a predefined path and distance, the system will sound an audible alarm and provide visual cues to the operator in sufficient time to prevent an impact. The system also monitors forklift impacts, automatically measuring and recording impacts and creating separate reports for each incident.
Siera.AI also offers optional automatic speed control, which can be adjusted as the truck approaches predefined distances indicated in green, yellow, and red. According to the company, the automated slowdown feature’s response time is one to two seconds faster than the average human response time. S3 also provides live asset, safety, and productivity monitoring reports via a consolidated dashboard.
S3 includes an electronic touchscreen mounted directly on the truck. The touchscreen allows operators to sign in with a badge and complete the mandated safety checklist at the start of a shift. S3 uses artificial intelligence and machine vision, together with industrial-grade sensors and wireless communication—either Wi-Fi or 4G/5G cellular. (Siera.AI)
Backup sensors with collision alerts
SICK’s Backup Assistance System (BAS) gives drivers greater visibility when operating a forklift in reverse, with forks trailing. The driver assistance system is an active-awareness collision-alert system that provides real-time feedback to the driver. According to the manufacturer, BAS differs from other collision-avoidance systems on the market because it alerts operators only when a stationary or moving obstruction actually appears in the forklift’s path and does not depend on pedestrians’ wearable tags, reflective clothing or devices, or “always on” alerts.
This standalone aftermarket solution offers flexible configuration options and has a high level of immunity to ambient light, while intelligent algorithms reduce false alarms. Its low power consumption of 3W minimizes drain on the battery. The device is designed for a wide range of temperatures, making it ideal for cold storage environments, the manufacturer says.
The audible alarm is a buzzer up to 95 decibels. Visual warning lights are optional. (SICK)
Sensor forks with camera
Cascade Corp. says its sensor forks offer lift-truck operators the visibility and precision they need to achieve maximum efficiency and reduce damage to product and pallets. A camera, distance sensor, and vertical-object detection sensor allow operators to see exactly where the fork meets the load.
The forks are available in a variety of lengths, making them suitable for many applications. They come equipped with a rechargeable battery pack with a 12-hour battery life. Fleets can use more than 25 units at a single site with no “cross-talk” concerns, according to the manufacturer. The forks are easy to install too, and because communication is wireless, there are no over-the-mast cables required. A low-profile model is available for flexible installation.
The high-resolution digital camera provides clear real-time images in normal and low-light environments. Images appear on a touchscreen display that includes a user-adjustable horizontal target line, fork-angle measurement indicator, and multiple display languages. (Cascade Corp.)
Three ways to enhance pedestrian safety
Elokon, a provider of lift-truck anti-collision and fleet-management technology, now offers several enhancements to its proximity-detection system, ELOshield. Within the past year, the company has announced new products and features designed to help protect pedestrians working near forklifts.
For instance, Elokon now offers two versions of its ELOshield pedestrian modules. The devices communicate by radio with the ELOshield modules fitted to industrial vehicles, emitting acoustic, haptic, and flashing warnings when the wearer enters a danger zone. Both modules are lightweight; the smaller, one-shift module will work for around 12 hours, and the slightly larger, two-shift version has a capacity of around 20 hours. The new modules are freely configurable, can be combined with each other, and can be set up for different groups of people, such as warehouse staff or visitors.
Elokon has also introduced its first commercially available wearable, a “smart” safety vest that enhances safety for employees when working in the vicinity of forklifts, AGVs (automated guided vehicles), and cobots. This connected piece of workwear incorporates all of the functions of ELOshield’s pedestrian modules. It sends out visual, acoustic, and haptic warning signals to the wearer as soon as they enter a designated danger zone, preventing any risk of collisions. According to the manufacturer, the ISO-certified high-visibility vest is comfortable to wear and does not hamper mobility. It is made of lightweight soft-shell material and comes in a range of sizes.
Finally, the company has launched ELOshieldSPEED, an automatic system for reducing the speed of industrial vehicles across extensive areas of the warehouse. With the ELOshieldSPEED functionality, fleet and facility managers can control forklift speeds in individual danger zones, such as travel lanes and storage aisles with specific entrances and exits. Vehicles entering the predefined zones are automatically slowed down to the designated speed, and their original speed is automatically resumed once they exit the zone. No intervention by the driver is required. (Elokon)
Safety tape prevents slips
Wooster Products’ die-cut Flex-Tred anti-slip tapes are designed to enhance safety in material handling environments by providing a higher coefficient of friction on the applied surface, whether it’s wet or dry. Available in standard die-cut sizes or in custom die cuts to suit specific requirements, this heavy-duty safety surface is easy to install and enhances pedestrian safety on slippery surfaces, according to the manufacturer.
Suitable for application on forklifts, cherry pickers, platforms, scaffolds, and ladders, die-cut Flex-Tred has a useful temperature range of -40 degrees Fahrenheit to 220 degrees Fahrenheit. (Wooster Products, www.woosterproducts.com)
Industrial walkway adhesive tape
Graphic Products has unveiled PathFinder Crosswalks, premade walkway bundles designed to increase efficiency by protecting pedestrians from forklift traffic. Made with industrial-grade adhesive and vinyl materials, PathFinder Crosswalk bundles come in lengths of between six and 14 feet to create highly visible lines that separate traffic types.
Facilities can improve pedestrian awareness with any of the three product combinations: Basic, which comes with a red “Proceed with Caution” boundary tape and individual 36-inch yellow adhesive crosswalk marking strips; Premium, which comes with a red “Proceed with Caution” boundary tape, individual 36-inch yellow adhesive crosswalk marking strips, and two “Caution Forklift Traffic” floor signs to notify pedestrians of forklift hazards; or Deluxe, which comes with a red “Proceed with Caution” boundary tape, individual 36-inch yellow adhesive crosswalk marking strips, two “Caution Forklift Traffic” floor signs, packs of red floor tape dashes, and “Stop” floor signs to instruct forklift operators to stop before reaching the crosswalk. (Graphic Products, graphicproducts.com)
Trailer barrier
A-Safe Inc., a manufacturer of protective guarding for warehouses, DCs, and manufacturing facilities, has launched TrailerKerb, a temporary barrier (or kerb) that provides resistance when forklift trucks get close to the edge of flatbed trailers during loading and unloading operations at the dock.
A single section of TrailerKerb weighs just 22 pounds and measures 5 feet, 10 inches in length. The sections are usually supplied in sets of 12. In a typical application, all 12 pieces are installed from aboard the trailer; then, as the load is moved back, two pieces of the TrailerKerb are removed at a time. The process can be repeated in reverse if a flatbed is to be unloaded at a dock. (A-Safe Inc., www.asafe.com/en-us/)
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.