When it comes to forklift safety, good operator training will always be Number One. But a variety of lift truck accessories, devices, and technology products can also help you enhance safety for forklift operators and pedestrians in your warehouse or DC. Here are some recent examples that are now on the market.
Proximity warning and impact monitoring
Siera.AI’s S3 forklift proximity warning and impact-monitoring system continuously monitors in a single direction or all four ways around a moving vehicle. If a pedestrian or object comes within a predefined path and distance, the system will sound an audible alarm and provide visual cues to the operator in sufficient time to prevent an impact. The system also monitors forklift impacts, automatically measuring and recording impacts and creating separate reports for each incident.
Siera.AI also offers optional automatic speed control, which can be adjusted as the truck approaches predefined distances indicated in green, yellow, and red. According to the company, the automated slowdown feature’s response time is one to two seconds faster than the average human response time. S3 also provides live asset, safety, and productivity monitoring reports via a consolidated dashboard.
S3 includes an electronic touchscreen mounted directly on the truck. The touchscreen allows operators to sign in with a badge and complete the mandated safety checklist at the start of a shift. S3 uses artificial intelligence and machine vision, together with industrial-grade sensors and wireless communication—either Wi-Fi or 4G/5G cellular. (Siera.AI)
Backup sensors with collision alerts
SICK’s Backup Assistance System (BAS) gives drivers greater visibility when operating a forklift in reverse, with forks trailing. The driver assistance system is an active-awareness collision-alert system that provides real-time feedback to the driver. According to the manufacturer, BAS differs from other collision-avoidance systems on the market because it alerts operators only when a stationary or moving obstruction actually appears in the forklift’s path and does not depend on pedestrians’ wearable tags, reflective clothing or devices, or “always on” alerts.
This standalone aftermarket solution offers flexible configuration options and has a high level of immunity to ambient light, while intelligent algorithms reduce false alarms. Its low power consumption of 3W minimizes drain on the battery. The device is designed for a wide range of temperatures, making it ideal for cold storage environments, the manufacturer says.
The audible alarm is a buzzer up to 95 decibels. Visual warning lights are optional. (SICK)
Sensor forks with camera
Cascade Corp. says its sensor forks offer lift-truck operators the visibility and precision they need to achieve maximum efficiency and reduce damage to product and pallets. A camera, distance sensor, and vertical-object detection sensor allow operators to see exactly where the fork meets the load.
The forks are available in a variety of lengths, making them suitable for many applications. They come equipped with a rechargeable battery pack with a 12-hour battery life. Fleets can use more than 25 units at a single site with no “cross-talk” concerns, according to the manufacturer. The forks are easy to install too, and because communication is wireless, there are no over-the-mast cables required. A low-profile model is available for flexible installation.
The high-resolution digital camera provides clear real-time images in normal and low-light environments. Images appear on a touchscreen display that includes a user-adjustable horizontal target line, fork-angle measurement indicator, and multiple display languages. (Cascade Corp.)
Three ways to enhance pedestrian safety
Elokon, a provider of lift-truck anti-collision and fleet-management technology, now offers several enhancements to its proximity-detection system, ELOshield. Within the past year, the company has announced new products and features designed to help protect pedestrians working near forklifts.
For instance, Elokon now offers two versions of its ELOshield pedestrian modules. The devices communicate by radio with the ELOshield modules fitted to industrial vehicles, emitting acoustic, haptic, and flashing warnings when the wearer enters a danger zone. Both modules are lightweight; the smaller, one-shift module will work for around 12 hours, and the slightly larger, two-shift version has a capacity of around 20 hours. The new modules are freely configurable, can be combined with each other, and can be set up for different groups of people, such as warehouse staff or visitors.
Elokon has also introduced its first commercially available wearable, a “smart” safety vest that enhances safety for employees when working in the vicinity of forklifts, AGVs (automated guided vehicles), and cobots. This connected piece of workwear incorporates all of the functions of ELOshield’s pedestrian modules. It sends out visual, acoustic, and haptic warning signals to the wearer as soon as they enter a designated danger zone, preventing any risk of collisions. According to the manufacturer, the ISO-certified high-visibility vest is comfortable to wear and does not hamper mobility. It is made of lightweight soft-shell material and comes in a range of sizes.
Finally, the company has launched ELOshieldSPEED, an automatic system for reducing the speed of industrial vehicles across extensive areas of the warehouse. With the ELOshieldSPEED functionality, fleet and facility managers can control forklift speeds in individual danger zones, such as travel lanes and storage aisles with specific entrances and exits. Vehicles entering the predefined zones are automatically slowed down to the designated speed, and their original speed is automatically resumed once they exit the zone. No intervention by the driver is required. (Elokon)
Safety tape prevents slips
Wooster Products’ die-cut Flex-Tred anti-slip tapes are designed to enhance safety in material handling environments by providing a higher coefficient of friction on the applied surface, whether it’s wet or dry. Available in standard die-cut sizes or in custom die cuts to suit specific requirements, this heavy-duty safety surface is easy to install and enhances pedestrian safety on slippery surfaces, according to the manufacturer.
Suitable for application on forklifts, cherry pickers, platforms, scaffolds, and ladders, die-cut Flex-Tred has a useful temperature range of -40 degrees Fahrenheit to 220 degrees Fahrenheit. (Wooster Products, www.woosterproducts.com)
Industrial walkway adhesive tape
Graphic Products has unveiled PathFinder Crosswalks, premade walkway bundles designed to increase efficiency by protecting pedestrians from forklift traffic. Made with industrial-grade adhesive and vinyl materials, PathFinder Crosswalk bundles come in lengths of between six and 14 feet to create highly visible lines that separate traffic types.
Facilities can improve pedestrian awareness with any of the three product combinations: Basic, which comes with a red “Proceed with Caution” boundary tape and individual 36-inch yellow adhesive crosswalk marking strips; Premium, which comes with a red “Proceed with Caution” boundary tape, individual 36-inch yellow adhesive crosswalk marking strips, and two “Caution Forklift Traffic” floor signs to notify pedestrians of forklift hazards; or Deluxe, which comes with a red “Proceed with Caution” boundary tape, individual 36-inch yellow adhesive crosswalk marking strips, two “Caution Forklift Traffic” floor signs, packs of red floor tape dashes, and “Stop” floor signs to instruct forklift operators to stop before reaching the crosswalk. (Graphic Products, graphicproducts.com)
Trailer barrier
A-Safe Inc., a manufacturer of protective guarding for warehouses, DCs, and manufacturing facilities, has launched TrailerKerb, a temporary barrier (or kerb) that provides resistance when forklift trucks get close to the edge of flatbed trailers during loading and unloading operations at the dock.
A single section of TrailerKerb weighs just 22 pounds and measures 5 feet, 10 inches in length. The sections are usually supplied in sets of 12. In a typical application, all 12 pieces are installed from aboard the trailer; then, as the load is moved back, two pieces of the TrailerKerb are removed at a time. The process can be repeated in reverse if a flatbed is to be unloaded at a dock. (A-Safe Inc., www.asafe.com/en-us/)
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."