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6 Ways Technology Can Enhance a Service Sector
When consumers need help, at first, they seek online assistance. By using the appropriate technology, vendors ensure that their online organization, as well as product information, is easy to search.
Technology renders a positive effect on the service sector- especially for the home improvement service. No matter how small or big your enterprise is, technology offers both tangible and intangible benefits that will help you to earn revenue and increase your customer demand.
In addition, technology can affect the relationship, culture and efficiency of a service sector. Apart from this, with a reliable service provider such as Handyman services, you can mitigate major to minor issues with ease.
How Technology can help Your Business Stand Out in the Service Sector?
According to a recent survey, the technology that comes with Digital Transformation can provide a huge impact on how the services are delivered, as per the customer requirement. Customer satisfaction is the main aspect to help your business stand out in the crowd.
Do you want to know how the technology works to help the customers grab a premium Home improvement service? Then, thoroughly follow the given points.
1. Technology Can Manage your Project More Easily
By taking services from a well-known service provider such as Maid services, leaders and business owners, one can stay on top of the project, as they have total control of the progress and time, to accomplish the project. Apart from this, by using project management applications, such as Podio, Basecamp, and so on, a business owner can quickly communicate with the team members, as well as easily share the document access.
Besides, tools such as Roambi can help you to analyze and read the business data. Also, via the graphs on your iPod, you can turn the data into a report. There is an app in Apple, known as Keynote. According to the experts, regarding the presentation, this app is more relative than PowerPoint.
2. Easily Search & Chatbots
When consumers need help, at first, they seek online assistance. By using the appropriate technology, vendors ensure that their online organization, as well as product information, is easy to search. So, their website will appear on the first search result and this will influence the consumers to go to the vendor website.
Apart from this, many vendor websites provide an option for chat online. Through which, customers can chat with a software program known as the chatbox. The chatbox is installed with a set of programs as well as prepared in such a way that it can easily detect the question and instantly respond with an answer.
Also, with modern technology, nowadays, to understand the meaning of a sentence meaning, as well as to learn the question-answer sessions, many chatboxes uses Artificial Intelligence. As per a survey report, a chatbox can handle an unlimited number of side-by-side conversations, give answer 10 times faster than a human. And, can deal more calmly with arrogant consumers.
However, if you find a chatbox is not sufficient to answer all the queries, as an alternative, you can contact the providers and get your views clear regarding the Handyman Services.
3. Productive Applications helps a lot
You must have heard the statement, ‘workers are known for their tools’. The same rule will be applied to the business person. Fortunately, many tools are available on the market that can be used for the home improvement service. And, with these tools and programs, service owners can easily enhance business productivity at a minimal investment. You have to make sure that you have a smartphone and all the essential applications are installed- such as Podio, Slack, Asana, and Trello.
These applications and tools offer entirely free services. Also, you can synchronize these with the desktop version. With these programs, you will be able to reach your goals without giving much effort.
4. Advantages of Web-Based Payments
With web-based payment, business owners can send and receive payments online. Also, due to the flexibility aspects of the web-based payment system, many business owners can earn new consumers. As many customers like to make the payment online and if they find that you provide them with that specific and multiple payment options, then the customers will surely take interest in your service platform.
5. Improve the Customer Service
As good as will be the customer service, your business success rate will be increasing too. Hence, rather than selling your service or product, at first, business owners must consider the customer experience, whenever they visit your website.
By implementing the latest technology, you can set up an online help desk to deal with consumer problems. Also, you get to schedule an appointment with the customer, as well as help you to conduct a survey in order to get consumer feedback.
Besides, people almost spend two to three hours on social media. Hence, sometimes, customers wish to communicate with you through social media, like WhatsApp, Facebook, and WeChat. Many service providers such as Handyman Services in Dubai should have social support through these platforms. And this will surely, improve the business growth rate.
Finally...
Technology is always on the advancing spree and is considered to be the best way to take your service to the next level. No matter whether you are a small business owner, entrepreneurs, or CEO of a big company, the ultimate solution for all your queries is technology, to take your business to an unmatched level.
So, put in offers with maid services in Dubai or premium Handyman service, reach the potential customers and allow them to take advantage of this professional assistance right at their doorstep.
MOORESTOWN, NJ (December 18, 2024) OPEX® Corporation, a global leader in Next Generation Automation providing solutions for document, mail, and warehouse automation, has been selected as a finalist in the 2024 NED (New Equipment Digest) Innovation Awards, which celebrates innovations in industrial technology, tools, and equipment that empower businesses to work faster, better, and more cost-effectively.
Introduced in March 2024, Sure Sort X with Xtract is a fully adaptable, turnkey offering designed to automate multiple manual tasks with a simple, one-touch solution.
The technology handles nearly 100% of customer-sortable items weighing up to 20 pounds and sorts items into a configurable array of mixed bin sizes and types, all while maintaining a consistent throughput of up to 2,100 items per hour.
“We are excited to once again receive this recognition, which honors our warehouse automation solutions that clients around the globe count on, as well as our culture of innovation,” said Alex Stevens, President, OPEX Warehouse Automation. “Sure Sort has long been a preferred warehouse automation solution for distribution centers and third-party logistics companies. Sure Sort X paired with Xtract has been developed to meet the evolving demands of the marketplace to deliver one integrated solution that automates the sort and order takeaway process.”
When Sure Sort X is paired with Xtract, totes are retrieved and their contents are transferred into shipping containers automatically, eliminating the need to manually sort and transfer boxes downstream. Xtract iBOTs can handle up to 200 extracted totes per hour.
The system can accommodate multiple market vertical workflows and greatly reduce the need for human interface. Installation can occur in as little as one week and return on investment can be realized within just two years.
For nearly five decades, OPEX has served as a trusted partner, collaborating closely with clients to develop customized, scalable solutions that transform how they conduct business.
About OPEX
OPEX Corporation is a global leader in Next Generation Automation, providing innovative, unique solutions for warehouse, document and mail automation. With headquarters in Moorestown, NJ, USA—and facilities in Pennsauken, NJ; Plano, TX; France; Germany; Switzerland; the United Kingdom; and Australia—OPEX has nearly 1,600 employees who are continuously reimagining and delivering customized, scalable technology solutions that solve the business challenges of today and in the future.
Columbus, OH – December 18, 2024 – Hy-Tek Intralogistics, a premier provider of software, systems and services for supply chain automation technology, has released an episode of its popular podcast Automation Insider that looks at warehousing trends for 2025.
Automation Insider is a podcast created for people interested in what is new and what is successful in logistics and automation technology across a wide range of industries.
“Warehousing is evolving faster than ever,” said Hy-Tek Intralogistics Solutions Design Lead and Automation Insider Host Joe McGrath. “Technology is no longer just a support tool—it’s becoming the driving force behind how we handle inventory, meet customer demands and tackle challenges like sustainability. As we move toward 2025, staying ahead means embracing the trends shaping the future of logistics.”
From smarter warehouses powered by AI to green logistics initiatives, Hy-Tek takes a look at the top trends transforming warehousing and why they matter for your business.
Fans of the podcast can contact show producer Amanda Powers at AutomationInsider@hy-tek.com to provide feedback and ideas for the podcast, or to become a guest on the show. You can also listen on Spotify, YouTube or Apple.
About Hy-Tek Intralogistics
Bringing unique solutions to material handling challenges, Hy-Tek is a leading end-to-end resource and automation technology integrator across a wide range of industries including manufacturing, distribution, retail, construction, food and beverage, pharmaceuticals, electronics and automotive that keep their supply chain moving seamlessly and efficiently.
Hy-Tek works with supply chain strategy and planning before integration and then leverages emerging technologies like the IntraOne® full stack software platform, robotics and traditional material handling automation to solve complex product and information flow inefficiencies. Through many hours of research, development and testing, Hy-Tek has created its Innovation Lab to present the future in motion and to show the new age of picking, transporting and storing of goods and equipment in real-time. With more than 425 employees, Hy-Tek serves customers in the United States, Canada and Mexico from offices in Georgia, Illinois, Kentucky, New Jersey, Ohio, Pennsylvania and Tennessee. For more information, visit www.hy-tek.com
COOKEVILLE, Tenn. — Averitt has promoted David Fussell to vice president of dedicated sales, following the retirement of Walt Gray.
Fussell joined Averitt in 1991 and has held several key positions throughout his career. He served as a transportation sales specialist in Decatur and Nashville, later becoming service center director in Little Rock. In 2018, he transitioned to director of dedicated sales, working closely with Gray to expand the company’s dedicated accounts and deliver customized solutions to customers.
“David’s extensive experience and leadership have been instrumental in expanding our dedicated services,” said Kent Williams, executive vice president of sales and marketing at Averitt. “We look forward to seeing continued growth under his leadership in this role.” For more information about Averitt’s Dedicated solutions, visit Averitt.com/Dedicated.
About Averitt
Serving shippers for over 50 years, Averitt is a leading provider of freight transportation and supply chain management solutions with an international reach of over 100 countries. Averitt's “Power of One” service structure provides shippers access to LTL, Truckload, Dedicated, Distribution & Fulfillment, and Integrated services that cover every link in the supply chain. Averitt’s team has been awarded the highest honors in the industry in the past year, including three Quest for Quality Awards, numerous customer awards, and a top ranking in MASTIO & Company’s shipper survey. Averitt's 8,500+ associates are dedicated to delivering the most reliable services within the industry and promoting a company culture centered around people, communities, sustainability, and giving back. For more information, call 1-800-AVERITT (283-7488) or visit Averitt.com.
GREEN BAY, Wis.-- Schneider National, Inc. (NYSE: SNDR), a premier multimodal provider of transportation, intermodal and logistics services, is marking another significant milestone as its battery electric vehicle (BEV) fleet has surpassed six million zero emission miles, highlighting its commitment to reducing carbon emissions and advancing cleaner transportation.
“Reaching six million zero emission miles is a testament to our steadfast dedication to sustainability and innovation,” said Schneider President and CEO Mark Rourke. “Leading the way in adopting electric vehicle technology not only benefits the environment but also serves as an example of the broad service capabilities and flexibility we can offer to customers.”
This latest achievement means Schneider has had an impressive reduction of 20 million pounds of carbon dioxide (CO2) emissions since the company started using BEVs — equivalent to removing over 2,100 gas-powered passenger vehicles from the road for one year.
Schneider operates one of the largest BEV fleets in North America, which includes nearly 100 Freightliner eCascadias from manufacturer Daimler Truck North America LLC (DTNA). To power its electric fleet, the company operates a large charging depot at its Southern California Operations Center in South El Monte. The depot features 16 350 kW dual-corded dispensers, allowing the company to charge 32 trucks simultaneously.
“Schneider is a great example of the kind of forward-thinking entrepreneurship our industry needs,” said David Carson, Senior Vice President, Sales and Marketing at DTNA. “They’ve achieved over 6 million zero emission miles, which is a reminder for us all to keep working on overcoming challenges together on the path to zero emissions. At DTNA, we're committed to the shift to zero emissions, alongside pioneers like Schneider, who are showing us what's possible.”
Schneider’s BEV leadership benefits customers
As a responsible company, Schneider has established aggressive sustainability goals and invests in energy-efficient equipment. These efforts also support customers in meeting their own sustainability ambitions, and the BEV fleet has been a key differentiator for customers looking for more efficient transportation solutions. In 2023, Schneider was the first third-party carrier to haul zero emission shipments for PepsiCo globally, traveling more than 31,000 zero emission miles in a few short months.
"PepsiCo is proud to celebrate this milestone driven by Schneider in California. As the first partner using their electric fleet, we’ve demonstrated the power of cross-industry collaboration in reducing emissions. Together, we are working towards a cleaner, healthier environment," said David Allen, Vice President and Chief Sustainability Officer, PepsiCo Foods North America.
Drivers also feel the benefits of the BEV fleet
In addition to customers, Schneider drivers have also embraced the electric trucks because of the excellent on-road experience they create. The feedback has been overwhelmingly positive, with drivers appreciating the smooth ride, reduced engine noise and ease of steering.
“Once you drive an electric truck, you won’t want to go back to a diesel truck,” shared longtime Schneider driver Marty Boots. “The ride quality and the quietness make a huge difference in our daily operations.”
Contributing to our communities
The eCascadias primarily operate in Southern California, where they have significantly reduced emissions and contributed to cleaner air quality while transporting freight. Improving air quality in the Southern California community is important to mitigate the effects of smog and improve public health. Aligned with the goal of improving air quality, Schneider's fleet was made possible through a number of grants from organizations such as California Air Resources Board and the California Energy Commission’s Joint Electric Truck Scaling Initiative (JETSI), with additional support from the South Coast Air Quality Management District (AQMD).
Fifty of Schneider’s 92 eCascadias were made possible by the JETSI — a California-wide initiative working to reduce greenhouse gas emissions, strengthen the economy, and improve public health and the environment, particularly in disadvantaged communities.
Of the additional 42 trucks, five are jointly funded by the U.S. EPA FY18 Targeted Airshed Grant and Hybrid and Zero-Emission Truck and Bus Voucher Incentive Program (HVIP), seven are funded by the Volkswagen Environmental Mitigation Trust and 30 trucks are funded by HVIP.
"Achieving six million zero emission miles is more than a milestone — it’s a clear demonstration of how innovation in transportation can lead to cleaner, healthier air for our communities,” said Wayne Nastri, South Coast AQMD’s Executive Officer. “By embracing battery electric vehicles, Schneider is setting a great example for the industry while directly contributing to improved air quality and public health in regions like Southern California.”
Commitments beyond BEVs
With a goal to reduce CO2 emissions by 7.5% per mile by 2025 and achieve a 60% reduction in CO2 emissions per mile by 2035, Schneider is paving the way for a more sustainable future in transportation by extending efforts beyond its electric fleet with a broader commitment throughout the industry.
As a responsible carrier, Schneider is exploring a variety of solutions to reduce carbon emissions in addition to the BEVs such as renewable natural gas and hydrogen internal combustion engines. Additionally, all of Schneider’s non-BEV tractors currently use a mixture of biodiesel — a renewable alternative derived from organic waste such as vegetable oil and animal fats — and conventional diesel, thereby reducing traditional diesel consumption.
Schneider has been safely delivering superior customer experiences and investing in innovation for nearly 90 years. The company’s digital marketplace, Schneider FreightPower®, is revolutionizing the industry giving shippers access to an expanded, highly flexible capacity network and provides carriers with unmatched access to quality drop-and-hook freight – Always Delivering, Always Ahead.
For more information about Schneider, visit Schneider.com or follow the company socially on Facebook,LinkedIn and X: @WeAreSchneider.
Roboteon, provider of a powerful software platform for warehouse robot enablement, announces breakthrough simulation capabilities in its platform for robotics and other warehouse automation. The new tool help companies make better decisions across multiple time horizons, from initial automation planning through real time execution on the floor.
Interest in Autonomous Mobile Robots (AMRs) and other robotics is high, but there remains much uncertainty about use cases, the number of AMRs and humans needed across different time horizons, expected operational improvements, and cost savings from the robotics investment.
Companies also lack tools to optimally balance and release work to the DC floor based on demand and available human and robotic resources.
The good news: Roboteon’s Warehouse Robotics Fulfillment platform addresses all these challenges and more in a way unique in the market , adding a new dimension to the Roboteon platform’s powerful capabilities to integrate, manage, orchestrate, and optimize robot-enabled warehouse processes.
Key features and capabilities of the new simulation tool include:
The ability to assess the number of robots and humans that will be needed for a potential robotics initiative.
After the initial deployment, the ability to test different operating plans, such as what is required for peak season success.
“Digital twin” functionality that enables real-time optimization of resource assignment and order release.
Native support for multi-client environments, as required by many 3PLs.
Ability to run simulation using actual past order history or generate synthetic demand based on profiling order patterns without the need to gather all that data.
Highly flexible configuration parameters for running the simulation, including the facility layout, speed of the robots, speed of human workers, time to complete picks and other work, use of other automation such as goods to person systems, and more.
More than two dozen metrics generated by the simulation, including cost per pick, lines or unit per hour, robot and human dwell times, and many more.
Extensive use of machine learning to improve the optimization results over time.
The combination of Roboteon’s simulation capabilities, ease of use, and robot vendor agnostic orchestration provides a breakthrough in the warehouse robotics sector.
Companies would typically work with Roboteon early in a robotics initiative to understand automation options, ROI, costs, as part of the solution design. Once robots have been deployed, the simulator supports short to mid-term planning for placement of robots and humans on the DC floor.
Benefits of Roboteon’s simulation tool include:
Support for testing and building the business case for automation
Improved visibility over flexible time-horizons
Enhanced decision-making based on real-time data
More consistent ability to meet service-level commitments and client scorecards
Higher productivity and throughput
“With the release of this simulation tool as part of our Robotics Fulfillment Platform , Roboteon has further enhanced our sector-leading capabilities for successful robotic enablement in the short and long term” said Dan Gilmore, chief marketing officer.
About Roboteon
Roboteon Inc.™ is a unique market innovator whose vision is to enable rapid deployment and efficient operation of robotics in distribution. Our software platform enables interoperability across robotic technologies and vendors. It also optimizes order planning, picking and other process execution while automatically considering dynamic conditions such as robot and human resource capacities on the floor. Combined with deep domain expertise, our technology speeds time-to-value and supports agile change. You can learn more at www.roboteon.com.
Media Contact Dan Gilmore Roboteon dgilmore@roboteon.com