Skip to content
Search AI Powered

Latest Stories

FedEx will hike shipping rates as retailers see e-commerce costs climb higher

Extra fees and surcharges will fund service enhancement, fleet maintenance, technology innovations, FedEx says.

package pic generic

Retailers will continue to see fast-rising prices for mailing parcels as the transportation and logistics powerhouse FedEx Corp. today said it would increase its shipping rates beginning January 4, following news that the country’s major parcel carriers had all previously announced price hikes for the holiday peak season.

The Memphis-based package delivery carrier said the increase would allow it to “continue investing in service enhancement, fleet maintenance, technology innovations, and other areas to serve customers more effectively and efficiently."


According to the company, its FedEx Express, FedEx Ground, and FedEx Freight divisions will all institute a price increase of 4.9% for most services and regions. In addition, the company will roll out increased surcharges on January 18 for activities such as additional handling, “high cost service areas,” and “international out-of-delivery-areas.” FedEx also plans to add late fees for unpaid invoices and for fuel surcharges.

The news comes just weeks after parcel carriers nationwide said they would boost package delivery prices during the winter holiday peak shopping season, including rates at UPS Inc., FedEx Corp., the U.S. Postal Service (USPS), and Pitney Bowes Inc.

Most of those companies said the decision was driven by market conditions such as a spike in e-commerce volumes driven by work-from-home policies during the Covid-19 pandemic. At the same time, the freight sector is seeing constrained freight capacity both in the air cargo sector and in trucking markets, due to a large number of idled vehicles left sitting on the sidelines during the pandemic.

As a consequence, some industry analysts say that retailers will be forced to pass some percentage of these price hikes down to consumers, or face potential bankruptcy from the high cost of delivering their goods to buyers’ individual homes instead of making less expensive bulk shipments to storefronts.

The Latest

More Stories

person using AI at a laptop

Gartner: GenAI set to impact procurement processes

Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.

Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.

Keep ReadingShow less

Featured

Report: SMEs hopeful ahead of holiday peak

Report: SMEs hopeful ahead of holiday peak

Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.

That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.

Keep ReadingShow less
retail store tech AI zebra

Retailers plan tech investments to stop theft and loss

Eight in 10 retail associates are concerned about the lack of technology deployed to spot safety threats or criminal activity on the job, according to a report from Zebra Technologies Corp.

That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.

Keep ReadingShow less
warehouse automation systems

Cimcorp's new CEO sees growth in grocery and tire segments

Logistics automation systems integrator Cimcorp today named company insider Veli-Matti Hakala as its new CEO, saying he will cultivate growth in both the company and its clientele, specifically in the grocery retail and tire plant logistics sectors.

An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.

Keep ReadingShow less

Securing the last mile

Although many shoppers will return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.

One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.

Keep ReadingShow less