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BR Williams Expands LTL Services with Powered Portal Offering

Leading Alabama trucking firm now enables customers to manage smaller loads on a self-service basis

BR Williams Expands LTL Services with Powered Portal Offering

BR Williams, the award-winning supply chain management company, announced today that it is expanding its Less-than-Truckload (LTL) services by offering customers use of a new portal powered by transportation management software. The customer-facing portal enables BR Williams’ customers to pull quotes and documents instantly. If they prefer, they can set up their own shipments using the software. The new arrangement lets BR Williams substantially improve its LTL rates while still handling 100% of the customer service.

“This new partnership is an upgrade for our LTL customers in every way,” said Thomas K. Bardwell, BR Williams’ VP of Logistics. “It allows BR Williams to provide our customers with a world-class experience from start to finish. From the web-based portal that facilitates quotes, cargo insurance, document retrieval and shipment initiation and monitoring/tracking, to the fantastic rates themselves, to the second-to-none BR Williams customer service. It means much better tools, better rates, better customer service, everything better!"


The new service and portal reflect changes in the logistics industry. As LTL evolves, BR Williams is adapting its business. “Our LTL-related service offerings were static for eight years,” Bardwell added. “It was time for an overhaul that improved every facet of the customer experience.”

The new LTL offerings allow the company to put powerful tools in the hands of its customers. It allows customers to dial in their service level to be just as hands-on, or turn-key as they like, while saving money and enjoying BR Williams’ world class commitment to customer service. As Bardwell noted, “Our core guiding principles are ‘Honesty, Integrity and Service.’ All 300 of our employees know this, and live this.”

About BR Williams
With humble beginnings back in 1958, BR Williams has grown into an award-winning supply chain management company servicing all 48 contiguous states and Canada. With facilities in Mobile AL; Piedmont, AL; Tallahassee, FL; Anniston, AL (two facilities); Eastaboga, AL; and Oxford, AL, B.R. Williams’ distribution network supports over 50 customers and another 2,550 in the Trucking and Logistics divisions. Industries served include the following: automotive, defense, home improvement, education, food raw materials, textiles, chemical, industrial packaging, metals (finished goods), highway safety and more.

For more information, or to receive a copy of the report, visit www.brwilliams.com

https://www.brwilliams.com/logistics/

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Hamilton Caster Appoints Andrew D. Stamp as Director of Sales

Hamilton Caster Appoints Andrew D. Stamp as Director of Sales

Hamilton Caster & Mfg. Co., a 117-year-old industry leader in heavy-duty industrial casters, proudly announces the enhancement of its legacy Super Endurance Caster (SEC) series, now rebranded as the Spinfinity® Super Endurance Caster (ZFSEC) series. In addition, Hamilton is introducing the all-new Spinfinity® Super Endurance Dual Caster (ZFSEC2) series, both of which feature a new heavy-duty 'V-Style' seal designed to elevate performance in the most demanding environments.
The Spinfinity® Super Endurance Caster (ZFSEC) series replaces Hamilton’s legacy SEC series, setting a new benchmark for kingpinless caster design in extra heavy-duty applications. Central to this upgrade is the heavy-duty 'V-Style' seal, which offers protection against dirt, debris, and moisture. This advanced sealing technology ensures consistent performance and extends the life of the caster, making it the ideal choice for environments where reliability is critical.
"With the introduction of the V-Style seal, the ZFSEC series is engineered to withstand the harshest conditions while providing zero-fix, 100% maintenance-free operation," said Mark Lippert, president of Hamilton Caster. "This enhancement allows our customers to minimize maintenance costs and downtime, further solidifying Hamilton’s reputation for durability and dependability."
The ZFSEC series retains the robust construction that Hamilton is known for, including a swivel top plate and inner raceway made from forged steel, providing superior strength for shock conditions. Sealed precision ball bearings are also now standard in all wheels, contributing to the maintenance-free performance of the series. Notably, the zerk fittings have been eliminated, as the new design makes them unnecessary.
Complementing the ZFSEC series, Hamilton introduces the all-new Spinfinity® Super Endurance Dual Wheel Caster (ZFSEC2) series. This dual wheel series is engineered for extra heavy-duty applications where stability, durability, and maintenance-free operation are paramount. Like its counterpart, the ZFSEC2 series leverages the new 'V-Style' seal, ensuring that each caster is fully protected against contaminants that could compromise performance.
Combined with sealed precision ball wheel bearings, this caster series ensures zero-fix, 100% maintenance-free performance. The dual-wheel configuration enhances stability and allows for a lower overall height, offering a perfect blend of strength and maneuverability.
Casters in both series are finished in a durable HAA polyester platinum powder coat and are available in a wide variety of wheel types, allowing for customization based on application needs. For complete wheel specs and product details check out the Spinfinity® Super Endurance Caster Landing Page and all-new Spinfinity® Super Endurance Dual Caster Landing Page.

https://www.hamiltoncaster.com/Top-Menu/Resources/New-Products/hamilton-enhances-spinfinity-casters-launches-new-dual-wheel-caster-series

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