Hyster-Yale intros lift-truck sanitization program
Virus safety initiative aims to keep warehouse workers safe; other industry initiatives boost worker health and safety as the country re-opens and continues battling coronavirus.
Workplace health and safety is taking on new meaning in the era of Covid-19, and material handling companies are stepping up to the plate with services that can help protect warehouse workers already on the job as well as those getting back to business as the country re-opens.
Greenville, N.C.-based Hyster-Yale Group offers a pointed example with its Hy-Shield Clean program, being unveiled today in conjunction with National Forklift Safety Day (NFSD). Developed in partnership with its dealer network, Hy-Shield Clean is a lift truck sanitization program designed to help keep personnel safe during all aspects of forklift activity, including daily operation and service calls, the company said.
“The HY-Shield Clean program is part of our ongoing effort to address the unprecedented challenges facing our customers and to help keep their operations moving,” Pat DeSutter, vice president, fleet service and aftermarket for Hyster-Yale Group, said in a statement today. “We’re committed to staying informed and working in close collaboration with our dealer network to uphold best practices for sanitization as we provide customers with essential services.”
The program combines corporate and dealer expertise with best practices from the Centers for Disease Control and Prevention (CDC) to address lift truck service and operation, company leaders said. It also identifies the most common touchpoints for each lift truck product class, allowing for tailored recommendations according to equipment type.
The program guides Hyster and Yale dealers through a range of offerings for effective sanitization before, during, and after each service call or shift, the company also said. Offerings cover everything from standalone deep cleaning to equipping technicians and lift truck operators with sanitization supplies and personal protective equipment (PPE), such as masks and gloves—all sourced to support compliance with CDC guidelines.
“Our goal from the beginning was to lead the way with proactive measures to help our customers adapt to fast-changing conditions,” added Craig Brubaker, senior vice president, operations for Alta Equipment, a dealer for both Hyster and Yale products and services. “Now that economies are re-opening, we can apply those lessons learned to help supply chains address urgent service tasks that were put on hold due to the pandemic and manage sanitization in daily lift truck operations.”
Other material handling companies are sharpening their focus on health and safety in light of coronavirus as well. Also in conjunction with NFSD, Columbus, Indiana-based Forklift maker Toyota Material Handling (TMH) said this week that dealers across its network have implemented practical social distancing and cleaning protocols since the height of pandemic—including disinfecting equipment regularly, strict employee handwashing requirements, six-foot distancing throughout facilities, and employee self-monitoring of Covid-19 symptoms—and are heightening other services as well. Additional offerings include after-hours service, outdoor parking lot service, free cartage to service locations, and remote diagnostics and equipment monitoring to help reduce the spread of the virus.
“[Safety] remains our number one priority, and National Forklift Safety Day reinforces its importance and shares that message every year,” said Jeff Rufener, TMH president and CEO. “Many of the risks we’re used to dealing with can be anticipated or avoided when proper precaution is taken. We’re tackling Covid-19 using that same approach; implementing innovative solutions that protect us from the risks we can’t see.”
TMH dealers will offer no-cost forklift site consultations for customers across the United States and Canada during NFSD, the company also said
California-based battery maker Flux Power is emphasizing warehouse and equipment safety as well, offering a checklist of “top tips” that include long-held best practices and coronavirus-related measures. In addition to keeping areas clean and organized throughout the warehouse, regularly inspecting and maintaining equipment, and providing safety training, the company also points to the need for PPE, optimized warehouse layouts, and constant communication as keys to keeping workers safe and healthy.
“Personal protective equipment should be tailored to your warehouse conditions and may include safety vests, steel toe boots, and hardhats,” Flux Power spokesman Justin Forbes wrote in a blog post promoting warehouse safety. “PPE required in warehouses has changed recently, and may include surgical style or N95 masks, gloves, and safety goggles to reduce risk of contagious disease spread.”
Communication and ongoing training have taken on greater importance as well, he said.
“Expect to roll out new safety standards in response to both internal and external changes—such as new equipment acquisition and environmental factors, respectively,” Forbes wrote.
The supply chain risk management firm Overhaul has landed $55 million in backing, saying the financing will fuel its advancements in artificial intelligence and support its strategic acquisition roadmap.
The equity funding round comes from the private equity firm Springcoast Partners, with follow-on participation from existing investors Edison Partners and Americo. As part of the investment, Springcoast’s Chris Dederick and Holger Staude will join Overhaul’s board of directors.
According to Austin, Texas-based Overhaul, the money comes as macroeconomic and global trade dynamics are driving consequential transformations in supply chains. That makes cargo visibility and proactive risk management essential tools as shippers manage new routes and suppliers.
“The supply chain technology space will see significant consolidation over the next 12 to 24 months,” Barry Conlon, CEO of Overhaul, said in a release. “Overhaul is well-positioned to establish itself as the ultimate integrated solution, delivering a comprehensive suite of tools for supply chain risk management, efficiency, and visibility under a single trusted platform.”
Artificial intelligence (AI) and data science were hot business topics in 2024 and will remain on the front burner in 2025, according to recent research published in AI in Action, a series of technology-focused columns in the MIT Sloan Management Review.
In Five Trends in AI and Data Science for 2025, researchers Tom Davenport and Randy Bean outline ways in which AI and our data-driven culture will continue to shape the business landscape in the coming year. The information comes from a range of recent AI-focused research projects, including the 2025 AI & Data Leadership Executive Benchmark Survey, an annual survey of data, analytics, and AI executives conducted by Bean’s educational firm, Data & AI Leadership Exchange.
The five trends range from the promise of agentic AI to the struggle over which C-suite role should oversee data and AI responsibilities. At a glance, they reveal that:
Leaders will grapple with both the promise and hype around agentic AI. Agentic AI—which handles tasks independently—is on the rise, in the form of generative AI bots that can perform some content-creation tasks. But the authors say it will be a while before such tools can handle major tasks—like make a travel reservation or conduct a banking transaction.
The time has come to measure results from generative AI experiments. The authors say very few companies are carefully measuring productivity gains from AI projects—particularly when it comes to figuring out what their knowledge-based workers are doing with the freed-up time those projects provide. Doing so is vital to profiting from AI investments.
The reality about data-driven culture sets in. The authors found that 92% of survey respondents feel that cultural and change management challenges are the primary barriers to becoming data- and AI-driven—indicating that the shift to AI is about much more than just the technology.
Unstructured data is important again. The ability to apply Generative AI tools to manage unstructured data—such as text, images, and video—is putting a renewed focus on getting all that data into shape, which takes a whole lot of human effort. As the authors explain “organizations need to pick the best examples of each document type, tag or graph the content, and get it loaded into the system.” And many companies simply aren’t there yet.
Who should run data and AI? Expect continued struggle. Should these roles be concentrated on the business or tech side of the organization? Opinions differ, and as the roles themselves continue to evolve, the authors say companies should expect to continue to wrestle with responsibilities and reporting structures.
Shippers today are praising an 11th-hour contract agreement that has averted the threat of a strike by dockworkers at East and Gulf coast ports that could have frozen container imports and exports as soon as January 16.
The agreement came late last night between the International Longshoremen’s Association (ILA) representing some 45,000 workers and the United States Maritime Alliance (USMX) that includes the operators of port facilities up and down the coast.
Details of the new agreement on those issues have not yet been made public, but in the meantime, retailers and manufacturers are heaving sighs of relief that trade flows will continue.
“Providing certainty with a new contract and avoiding further disruptions is paramount to ensure retail goods arrive in a timely manner for consumers. The agreement will also pave the way for much-needed modernization efforts, which are essential for future growth at these ports and the overall resiliency of our nation’s supply chain,” Gold said.
The next step in the process is for both sides to ratify the tentative agreement, so negotiators have agreed to keep those details private in the meantime, according to identical statements released by the ILA and the USMX. In their joint statement, the groups called the six-year deal a “win-win,” saying: “This agreement protects current ILA jobs and establishes a framework for implementing technologies that will create more jobs while modernizing East and Gulf coasts ports – making them safer and more efficient, and creating the capacity they need to keep our supply chains strong. This is a win-win agreement that creates ILA jobs, supports American consumers and businesses, and keeps the American economy the key hub of the global marketplace.”
The breakthrough hints at broader supply chain trends, which will focus on the tension between operational efficiency and workforce job protection, not just at ports but across other sectors as well, according to a statement from Judah Levine, head of research at Freightos, a freight booking and payment platform. Port automation was the major sticking point leading up to this agreement, as the USMX pushed for technologies to make ports more efficient, while the ILA opposed automation or semi-automation that could threaten jobs.
"This is a six-year détente in the tech-versus-labor tug-of-war at U.S. ports," Levine said. “Automation remains a lightning rod—and likely one we’ll see in other industries—but this deal suggests a cautious path forward."
Editor's note: This story was revised on January 9 to include additional input from the ILA, USMX, and Freightos.
Logistics industry growth slowed in December due to a seasonal wind-down of inventory and following one of the busiest holiday shopping seasons on record, according to the latest Logistics Managers’ Index (LMI) report, released this week.
The monthly LMI was 57.3 in December, down more than a percentage point from November’s reading of 58.4. Despite the slowdown, economic activity across the industry continued to expand, as an LMI reading above 50 indicates growth and a reading below 50 indicates contraction.
The LMI researchers said the monthly conditions were largely due to seasonal drawdowns in inventory levels—and the associated costs of holding them—at the retail level. The LMI’s Inventory Levels index registered 50, falling from 56.1 in November. That reduction also affected warehousing capacity, which slowed but remained in expansion mode: The LMI’s warehousing capacity index fell 7 points to a reading of 61.6.
December’s results reflect a continued trend toward more typical industry growth patterns following recent years of volatility—and they point to a successful peak holiday season as well.
“Retailers were clearly correct in their bet to stock [up] on goods ahead of the holiday season,” the LMI researchers wrote in their monthly report. “Holiday sales from November until Christmas Eve were up 3.8% year-over-year according to Mastercard. This was largely driven by a 6.7% increase in e-commerce sales, although in-person spending was up 2.9% as well.”
And those results came during a compressed peak shopping cycle.
“The increase in spending came despite the shorter holiday season due to the late Thanksgiving,” the researchers also wrote, citing National Retail Federation (NRF) estimates that U.S. shoppers spent just short of a trillion dollars in November and December, making it the busiest holiday season of all time.
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
As U.S. small and medium-sized enterprises (SMEs) face an uncertain business landscape in 2025, a substantial majority (67%) expect positive growth in the new year compared to 2024, according to a survey from DHL.
However, the survey also showed that businesses could face a rocky road to reach that goal, as they navigate a complex environment of regulatory/policy shifts and global market volatility. Both those issues were cited as top challenges by 36% of respondents, followed by staffing/talent retention (11%) and digital threats and cyber attacks (2%).
Against that backdrop, SMEs said that the biggest opportunity for growth in 2025 lies in expanding into new markets (40%), followed by economic improvements (31%) and implementing new technologies (14%).
As the U.S. prepares for a broad shift in political leadership in Washington after a contentious election, the SMEs in DHL’s survey were likely split evenly on their opinion about the impact of regulatory and policy changes. A plurality of 40% were on the fence (uncertain, still evaluating), followed by 24% who believe regulatory changes could negatively impact growth, 20% who see these changes as having a positive impact, and 16% predicting no impact on growth at all.
That uncertainty also triggered a split when respondents were asked how they planned to adjust their strategy in 2025 in response to changes in the policy or regulatory landscape. The largest portion (38%) of SMEs said they remained uncertain or still evaluating, followed by 30% who will make minor adjustments, 19% will maintain their current approach, and 13% who were willing to significantly adjust their approach.