Companies should ready for a six-month disruption to global supply chains and prepare for changes in sourcing strategies moving forward as a result of the coronavirus pandemic, supply chain experts warn.
Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
Companies should prepare for a six-month disruption in global supply chains as the novel coronavirus pandemic increases in intensity—and they should also brace for changes in global sourcing in the long term, according to business experts tracking the situation.
Silicon Valley-based supply chain technology firm Resilinc said this week it expects global supply chains to be disrupted for six months due to inventory shortages, lead time delays, and logistics and transportation concerns related to the virus. The firm had previously projected a three-month disruption, but revised its outlook due to the increasing intensity of infections and deaths from Covid-19, the name of the respiratory illness that began in China and has now spread around the world. The total number of cases worldwide has topped 200,000 and there have been more than 8,000 deaths, according to the most recent statistics from Johns Hopkins University.
Bindiya Vakil, Resilinc founder and CEO, said the majority of the supply chain across Asia is being disrupted and that the company is tracking growing concerns in European supply chains due to the U.S. travel ban and increased cases of Covid-19 there. Resilinc is tracking the situation globally, monitoring data from more than 90,000 companies as well as public domains to map scenarios and the potential impact to businesses and consumers around the world.
Vakil said Resilinc and others had hoped the virus would reach a peak in mid-March and begin to show signs of slowing, but she said this week the situation has “gone in the opposite direction.” She said all industries are being affected, but pointed to high-tech and consumer electronics industries as some of the most at risk, due to supply disruptions out of Asia. Growing demand at grocery stores and pharmacies has been a boon to those businesses, but the increases are temporary, she said, and can lead to supply disruptions as shelves await restocking.
“No industry is left unscathed at this point,” Vakil said, adding that Resilinc is tracking longer term concerns about meeting growing demand for pharmaceuticals and medical supplies in the United States. “We are very concerned about this market, and how to [fulfill] increasing demand … people are going to [get] sick and need treatment—antibiotics, different medications, and supplies as well.”
Vakil echoes broader concerns on that topic. President Trump said today that he is invoking the Defense Production Act as part of the administration’s efforts to tackle the coronavirus pandemic. The act ensures the private sector can ramp-up manufacturing and distribution of emergency medical supplies and equipment. The move gives the government the authority to increase production of masks, ventilators, and respirators, as well as expand hospital capacity to combat the coronavirus.
Resilinc is monitoring about 60,000 supplier sites of all kinds across North America to determine how many might be disrupted in the coming months. Vakil added that supply chain operations in Asia are a bell-weather for monitoring the health of the global supply chain because more than 50% of all global manufacturing output comes from Asian countries such as China, South Korea, Japan, Taiwan, Singapore, Indonesia, and India.
Logistics steps up, prepares for the future
Although challenges persist and the long-term outlook is uncertain, logistics companies are stepping up to keep supply lines flowing here at home. Transportation and logistics firm XPO Logistics said this week it’s stepping in to handle an overflow of need for trucking and working with customers to develop better visibility into long-term demand.
“We’re helping our customers who sell the essential items consumers need. Our brokerage team is handling the extra overflow to complement the customer’s own fleet. We’re helping find the extra capacity they can’t handle. For instance, last week a lot of supermarkets ran out of toilet paper. That’s not happening as much this week because we’re able to pick up those loads,” said Drew Wilkerson, president of the company’s North American Transportation business. “One of the other things we’re seeing is more business from customers we haven’t worked with recently. We’re helping our long-term customers a lot, but we’re also hearing from customers we haven’t heard from in a while, and helping them handle all that extra capacity.”
Wilkerson also said XPO is fielding inquiries for other services down the road.
“Customers are also starting to ask about intermodal,” he said. “Big box retailers are starting to plan further out and know that as the truckload business tightens, we could see a pick-up in Intermodal.”
Vikal adds that supply chain companies should also be preparing to meet longer term challenges, first and foremost by developing supply chain risk programs and alternate sources of supply. Although everyone is being disrupted, she explains, not everyone is being equally disrupted.
“There are some [companies] that have been thoughtful—in how they manage supply, manage contracts, et cetera. All of these capabilities are there when you have a good supply chain risk program [in place],” she said. “There are these types of companies that have put in place good practices, that will definitely do better.”
Elements of a good supply chain risk program include scenario planning, communicating with suppliers and subcontractors to ensure readiness, training employees on scenarios and next steps, and determining weak links in their supply chains.
Vikal also said she expects the current situation to spur changes in sourcing strategies and manufacturing capabilities.
“We will see the supply chain change for sure,” as a result of the COVID-19 pandemic,” she said, noting that changes will vary by industry.
“This has shown us that, in general, we need to have a back-up plan,” she added, noting that that could mean having a plan with the same supplier but in a different geography, having better visibility across your supply chain, or just implementing better control over inventory. “Definitely, things will change. Procurement will have to take this opportunity to rethink how they've sourced in the past.”
Leaders at American ports are cheering the latest round of federal infrastructure funding announced today, which will bring almost $580 million in Port Infrastructure Development Program (PIDP) awards, funding 31 projects in 15 states and one territory.
“Modernizing America’s port infrastructure is essential to strengthening the multimodal network that supports our nation's supply chain,” Maritime Administrator Ann Phillips said in a release. “Approximately 2.3 billion short tons of goods move through U.S. waterways each year, and the benefits of developing port infrastructure extend far beyond the maritime sector. This funding enhances the flow and capacity of goods moved, bolstering supply chain resilience across all transportation modes, and addressing the environmental and health impacts on port communities.”
Even as the new awardees begin the necessary paperwork, industry group the American Association of Port Authorities (AAPA) said it continues to urge Congress to continue funding PIDP at the full authorized amount and get shovels in the ground faster by passing the bipartisan Permitting Optimization for Responsible Transportation (PORT) Act, which slashes red tape, streamlines outdated permitting, and makes the process more efficient and predictable.
"Our nation's ports sincerely thank our bipartisan Congressional leaders, as well as the USDOT for making these critical awards possible," Cary Davis, AAPA President and CEO, said in a release. "Now comes the hard part. AAPA ports will continue working closely with our Federal Government partners to get the money deployed and shovels in the ground as soon as possible so we can complete these port infrastructure upgrades and realize the benefits to our nation's supply chain and people faster."
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.
The Boston-based enterprise software vendor Board has acquired the California company Prevedere, a provider of predictive planning technology, saying the move will integrate internal performance metrics with external economic intelligence.
According to Board, the combined technologies will integrate millions of external data points—ranging from macroeconomic indicators to AI-driven predictive models—to help companies build predictive models for critical planning needs, cutting costs by reducing inventory excess and optimizing logistics in response to global trade dynamics.
That is particularly valuable in today’s rapidly changing markets, where companies face evolving customer preferences and economic shifts, the company said. “Our customers spend significant time analyzing internal data but often lack visibility into how external factors might impact their planning,” Jeff Casale, CEO of Board, said in a release. “By integrating Prevedere, we eliminate those blind spots, equipping executives with a complete view of their operating environment. This empowers them to respond dynamically to market changes and make informed decisions that drive competitive advantage.”