Air-flow system: The C-Series Fabric Diffuser from DuctSox, a maker of air-dispersion products, offers a 360-degree air-distribution solution for HVAC systems. (See photo above.) Suitable for a variety of spaces, including warehouses and manufacturing plants, the C-Series drop-down plenum diffuser provides facilities with directional control of their indoor airflow systems in spaces where traditional ductwork is not an option for physical or financial reasons.
The C-Series diffuser features a 360-degree design of porous fabric with a unique pattern of directional openings. Each diffuser is engineered with a straight or 30-degree angled face and is available in a variety of sizes.
The C-Series diffuser utilizes DuctSox's SkeleCore internal tensioning system, which eliminates fabric flutter while maintaining the exterior's sleek appearance with or without air flow. A stainless-steel internal framework option is also available for food-processing and other caustic environments.
Unlike metal, fabric diffusers are immune to scratches, dents, and rust as the porous fabric is durable and not prone to condensation. The fabric is also quieter due to a lack of resonating properties and can be easily vacuumed or laundered, while optional fabrics are available with antimicrobial agents to inhibit bacteria growth.
According to the company, the C-Series diffuser also provides facilities with several "green" benefits. Due to its 360 degrees of air dispersion, the fabric diffuser brings occupied spaces to target temperatures 22% faster than metal diffusers can, producing substantial energy-cost savings. The C-Series also requires less shipment packaging than metal and thus creates less solid waste. As a result, the installation of a C-Series diffuser may also help facilities attain LEED credits. (DuctSox Corp.)
Ceiling fan:
Patterson Fan Co. has released its direct-drive V-Series high-volume, low-speed (HVLS) ceiling fan. The fan, which features an IP54 motor and IP66 VFD (variable-frequency drive), is designed to be light, quiet, and simple to operate. The product also comes with self-lubricating bearings, which makes it maintenance-free.
Rated for indoor and outdoor covered spaces, the fan can cover up to 23,000 square feet. Its dihedral V-shaped blades are angled up 7 degrees, allowing air distribution to a wider area, the company says. (Patterson Fan Co.)
Sprinkler system:
Johnson Controls has added the Tyco Early Suppression Fast Response (ESFR)-22 pendent sprinkler to its storage solution line. The ESFR-22 can be installed in storage facilities with a ceiling height of up to 45 feet and a storage arrangement of up to 40 feet without requiring in-rack sprinklers. The system can also be installed with a maximum deflector-to-ceiling distance of 18 inches, resulting in a reduction in product and installation costs as well as increased storage space due to higher roof/rack heights, the company says.
Model ESFR-22 sprinklers are primarily used for ceiling-only sprinkler protection of, but not limited to, the following storage applications: most encapsulated or non-encapsulated common materials, including cartoned unexpanded plastics; uncartoned (exposed) expanded plastics; and some storage arrangements of rubber tires, roll paper, flammable liquids, and aerosols.
The ESFR-22 meets National Fire Protection Association (NFPA) and FM Global (FM Approvals) installation standards that must be used to properly design an automatic sprinkler system using ESFR sprinklers. (Johnson Controls)
Fire-detection system:
Xtralis, a provider of aspirating smoke detection (ASD) equipment, has introduced Vesda-E Veu, a fire-detection system that draws air samples in a continuous process through holes in long runs of durable industrial pipe mounted along the walls and ceiling.
ASD technology uses a process that collects air samples through durable piping to detectors and tests it using laser-based technology, imaging, and photodiodes (semiconductors that convert light into an electrical current). Compared with traditional smoke detectors, this system is designed to improve safety by detecting smoke at the earliest possible stage via numerous sampling points, while reducing false alarms and maintenance.
While some ASD products use an LED light source and one or more photo receivers, the company's Veu equipment utilizes a flair-detection chamber that uses a short wavelength laser, a CMOS (complementary metal oxide semiconductor) imager, and multiple photodiodes.
With more detailed information to analyze, the unit is able to differentiate smoke from other factors that could cause disruptive false alarms. For warehouse environments where airborne dust may be present and confused with smoke, the unit's dust rejection and data analytics minimize nuisance alarms by at least three times compared with similar technologies, the company says. (Xtralis)
Compact scissor lifts:
Ergonomic material handling equipment manufacturer Presto Ecoa Lifts has introduced its CLT Series compact scissor lifts. These industrial-duty lifts are available in a wide range of capacities, including 2,000, 3,000, 4,000, 5,000, and 6,000 pounds. They are ideal for a wide variety of work positioning, assembly, repair, and inspection applications in manufacturing facilities, warehouses, repair shops, and more, the manufacturer says.
CLT Series lifts employ a double-scissor mechanism that allows for a collapsed height of 8.5 inches while providing raised heights of up to 56.5 inches. Lifting control is via a hand pendant or foot switch.
Standard platforms range from 24 inches by 36 inches up to 24 inches by 60 inches. Larger platforms, up to 48 inches by 84 inches, are available. The compact scissor lifts' features include cylinders with internal stops; lifetime self-lubricating, PTFE-lined composite bearings; and safety-restraint maintenance bars. (Presto Ecoa Lifts)
Direct-drive overhead fan:
Big Ass Fans has unveiled Powerfoil D, a direct-drive overhead fan designed for harsh industrial environments. According to the company, Powerfoil D delivers the strength and performance required for industrial applications while featuring virtually silent operation.
The fan, whose diameter options range from eight to 24 feet, is IP66 rated for indoor or outdoor use. (Big Ass Fans)
HVLS fans:
Material handling systems manufacturer Rite-Hite has added two new models to its lineup of direct-drive high-volume, low-speed (HVLS) fans—the Revolution 75 and the Revolution 25. The Revolution 75 is available in eight- to 24-foot diameters and is suitable for large industrial spaces, while the Revolution 25 is available in six- to 12-foot diameters and incorporates a sleek blade design that is suitable for commercial and retail environments.
The direct-drive fans come standard with the Fan-Commander 2.0 touchscreen control, a wireless station with seven-day customizable scheduling for up to 24 fans. Controls can be accessed through a building management system or remotely from a PC or mobile device with standard ethernet connectivity. Optional sensors can adjust fan operation based on ambient temperatures.
The fans are shipped pre-wired and factory configured for each application, which helps reduce installation costs and time, and the wireless control station allows cooling to begin almost immediately. Redundant safety features are integrated into all of Rite-Hite's direct-drive HVLS fan designs., the company says. (Rite-Hite)
Industrial stairs:
Panel Built Inc., a manufacturer of modular offices, mezzanines, and guardhouses, has unveiled a line of heavy-duty industrial stairs. Using the company's bolt-together steel design, Panel Built's stairs are manufactured to handle even the harshest industrial environment. Each stair system is custom fabricated to meet the customer's exact needs. The stairs' handrailing can also be customized in order to meet a variety of codes and standards. Pickets, additional handrails, and even wire mesh can be added to increase the stairs' overall level of safety.
Panel Built industrial stairs are powder-coated in order to provide a tough, durable, and long-lasting finish. For exterior stair systems, the structures are galvanized in order to protect against weather damage. (Panel Built)
Raised walkway:
Eaglestone Equipment, a manufacturing company specializing in equipment for food processing and packaging, has introduced its 806 Series food-grade walkover. Raised walkways are designed for pedestrian traffic moving from one side of a production line to the other. The company says the walkover adds value by enabling workers to safely and swiftly get where they need to be to keep the production line running efficiently. In many cases, walkovers are required for compliance with government standards for evacuation planning.
Companies can choose from materials such as aluminum, stainless steel, galvanized steel, and painted steel to meet their needs. Sealed diamond-plate decks are available to work above lines, and open-grated decks with a polymer finish can be used for easy cleaning and ventilation. Also available are kick rails ranging from the traditional four inches up to the new 24-inch standard.
Configurations include simple steps up and steps down, steps up and ladder down, or ladder up and steps down. Steps can also be angled to maximize floor space. (Eaglestone Equipment)
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."