Decking system: Cargo handling and restraint system specialist Ancra Cargo has introduced AutoDeck, an automated integrated decking system (in photo above). The AutoDeck system lets loading dock staff and drivers set the height of each beam with the push of a button to easily create customized decking solutions. Prior to the introduction of manual decking systems decades ago, the space available in trailers was either not fully utilized or pallets were stacked on top of each other, potentially damaging cargo. According to the manufacturer, the new decking system allows for better shipping efficiency, reduces losses resulting from cargo damage, and increases load averages by 10 to 30 percent. (Ancra Cargo)
Modular sortation system:
Robotics and warehouse automation manufacturer GreyOrange has debuted its latest modular sortation system. Designed for distribution and logistics centers serving retail, courier, and express companies, the Flexo robotics system offers versatility, portability, and sortation efficiency thanks to fluid layouts that require minimal additional infrastructure, the company says. The system can operate 24 hours a day, 7 days a week, reducing the cost per shipment and dependence on additional labor during peak times. The artificial intelligence-enabled robotics system can be adapted to meet evolving business needs—for example, by scaling up to handle peak-period volumes and scaling down during nonpeak times to minimize operating costs. According to the manufacturer, Flexo is designed to allow for fast implementation—in as little as 15 days—due to its simple design, modularity, and standardization. (
Solution Net Systems (SNS) has expanded its automated sortation portfolio with the addition of the SNS Modular Sortation System. The new system is ideal for companies looking to improve their order and inventory accuracy as well as reverse logistics, order fulfillment, receiving, and picking and packing operations.
The SNS Modular Sortation System is built for a wide range of materials, including polybags, padded envelopes, and small and large cartons. This quiet, scalable solution can handle multiple divert points on a single belt and utilizes 24 motor-driven rollers to provide energy efficiency. SNS says the all-electric design saves money by eliminating the reliance on inefficient pneumatic solutions and the associated costs of installing, operating, and maintaining compressors.
Other benefits of the system include a safe divert mechanism that protects personnel by reducing their exposure to large mechanical pushers. Using the company's "FAST" software, the portable and modular sortation solution can integrate into an existing system and expand to meet an operation's growing needs, the manufacturer says. (Solution Net Systems Inc.)
Robotic package unloader:
Honeywell has introduced an automated robotic solution for unloading packages from truck trailers and shipping containers at distribution centers. The robotic unloader drives into a trailer or container and uses machine vision to identify various package shapes and sizes as well as the optimal approach to unloading. A robotic arm with a series of small suction cups conforms to the package shape to gently extract it from the stack. A conveyor below the arm can serve as a sweeper for packages to move them out of the trailer.
The robotic unloader uses artificial intelligence to operate fully autonomously inside of a trailer, which significantly reduces the manual effort required to operate receiving docks for retail merchandise and parcel distribution centers, the company says. This smart robotics offering works with existing fleets and is designed to help customers improve workplace safety, reduce staffing challenges, and minimize damage to packages. (Honeywell)
Automatic bagger:
Pac Machinery, a manufacturer of equipment and materials that are used in the flexible packaging industry, has unveiled the latest version of its Rollbag R1275 automatic bagger. Designed to increase production rates and simplify user interaction, the Rollbag R1275 features compact, low-profile seal-flattening fingers and a new, optional bag opener that stretches the bag to a specific opening size and shape to facilitate filling. A new bag profiler option helps maintain the bag's shape by keeping it flatter as the bag fills, thus preventing bulk materials from distorting the bag.
The most significant improvement, however, is the new infeed funnel mounting system. The funnel mount is designed to accommodate a wide variety of automatic feeding devices, making funnel changes easier and faster to accomplish. For extra versatility, this automatic bagger can be used with scales, counters (including an advanced vision-counting system for small products), and other feeding devices. In addition, the automatic bagger is engineered to connect with robotic systems.
An optional thermal printer enables the printing of graphics, bar codes, date codes, and text. (Pac Machinery)
Picking robot: With e-commerce and distribution businesses facing staffing shortages, Kindred Inc., a manufacturer of piece-picking robots, has unveiled Sort, a picking robot with human-like grasping capabilities that separates multi-SKU batches into individual customer orders. According to the company, Sort picking robots utilize AutoGrasp, a robotics intelligence platform that becomes smarter, faster, and more accurate over time. This platform combines vision, grasping, and manipulation algorithms to deliver fast, accurate picking. Sort was designed to easily integrate with any warehouse management software and can evaluate items in real time, picking and matching them to individual customer orders. (Kindred Inc.)
Drive technology:
The eXtended Transport System (XTS) from Beckhoff Automation is now available in the United States. According to the manufacturer, the EtherCAT-enabled XTS offers paradigm-shifting capabilities for motion control and mechatronics by combining rotary- and linear-drive principles into a new modular platform. With its compact and flexible design, the advanced mechatronic system can reduce machine footprint by up to 50 percent, the company says.
XTS was engineered to support efficient integration for motion-control applications in many industries. With attached mechanical guide rails, XTS motor modules feature directly integrated power electronics, EtherCAT communication, and position measurement. An unlimited number of wireless XTS movers can be controlled with high dynamics at up to four meters per second on customizable paths. (Beckhoff Automation)
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."