LSO Orchestrates Their Delivery Operations With Bringg, Improving Driver Efficiency by Nearly 40%, On-Time Service to More than 99%
The largest regional parcel carrier in the southern U.S. can now provide their drivers and customers with an Uber-like delivery experience, powered by Bringg's real-time technology
Chicago, April 4 2019 - Bringg, the leading delivery orchestration platform, announced today a partnership with LSO, also known as Lone Star Overnight. Bringg's solution provides LSO with real-time visibility across their entire delivery ecosystem and optimal efficiency for their drivers, fleets and warehouses, while helping their shippers offer flawless delivery experiences.
LSO sought a highly scalable technology solution which would enable them to leapfrog the capabilities offered by legacy parcel carriers while still reducing their operational costs. Using Bringg's real-time capabilities, they are now able to offer the LSO View service which provides shippers and their customers with the tracking experience they are accustomed to from using apps such as Uber and Lyft. Everyone is fully informed every step of the way, and customers can interact with drivers, receive alerts and provide feedback about their delivery experience.
Bringg's SaaS platform also provides LSO with powerful operational features which enable them to achieve industry-leading performance including flawless deliveries and peak driver efficiency. These include full operational visibility and transparency for LSO and their customers, improved driver performance through route optimization and automated workflows, and optimal efficiency leading to a reduction of nearly 40% in the time that drivers have to spend at the warehouse.
The Bringg platform has already helped LSO establish far more agile and transparent delivery operations following a rapid implementation process - only four weeks to go live and five months to scale. While the Bringg platform enables LSO to continuously gather insights and optimize operations, results already show that more than 99% of the packages are delivered on-time.
"Bringg has provided us with what we were looking for - a combination of value, convenience, visibility and experience. For example, we have always had barcode tracking just like the rest of the parcel delivery industry, but Bringg now enables us to provide our customers with an Uber like user experience" said Richard Metzler, LSO's President and CEO "This is a very important milestone for LSO, and Bringg has proven to be the ideal partner to help us reach that elusive balance between cost, efficiency and customer experience."
"We're delighted to be able to work with LSO as they evolve their operations to offer their customers unparalleled service. The visibility they now have across the entire delivery process translates to major business efficiencies and a superior experience for their customers." said Tamir Gotfried, SVP & GM, Global Field Operations at Bringg "As the largest regional parcel carrier in the southern U.S., this is a testament to the LSO leadership team's ambition to innovate through technology, creating a world-class delivery ecosystem for their drivers and customers."
About Bringg
Bringg is the leading delivery orchestration solution, providing enterprises with the most efficient way to manage their complex delivery operations. Some of the world's best-known brands in more than 50 countries are already gaining clear strategic value from Bringg's powerful SaaS platform which offers the real-time capabilities they need in order to achieve logistical excellence across their delivery ecosystem. Market-leading companies from the retail, grocery, restaurant, consumer goods, logistics and services industries trust Bringg's technology to help them streamline their logistical operations for peak efficiency, enable fully elastic logistics across multiple delivery models, and create perfect delivery experiences for their customers. By using our platform, they can establish successful cost-effective operations that balance the needs of all the participants in their delivery ecosystem - from management at headquarters, through the teams in the field, and all the way to the end-customers who are at the heart of the entire process. For more information, please visit our website at www.bringg.com.
About LSO
LSO is a leading provider of regional parcel delivery services in the southern United States. Services include same-day, next-day, and 2-day package delivery, as well as on-demand, final mile and scheduled route services. LSO is based in Austin, Texas. For more information, please visit www.lso.com or call (800) 800-8984.
Company: LSO/Lone Star Overnight
Company URL: https://lnkd.in/ek6g2JN
