George Weimer has been covering business and industry for almost four decades, beginning with Penton Publishing's Steel Magazine in 1968 where his first "beat" was the material handling industry. He remained with Steel for two years and stayed for two more when it became Industry Week in 1970. He subsequently joined Iron Age, where he spent a dozen years as its regional and international machine tool editor. He then re-joined Penton Publishing as chief editor of Automation Magazine and in 1993 returned to Industry Week as executive editor. He has been a contributing editor for several publications, including Material Handling Management, where his columns and feature articles regularly generated lively discussion in the industry. He has won various awards from major journalism organizations. He has covered numerous trade shows here and abroad and has spoken to various industrial and trade groups on the current issues and events of the day as they impinge on business. He remains convinced that material handling technology and logistics are two of the major sources of productivity improvement today and in the future for all industries.
After attending all the material handling shows since 1968, you develop a kind of sixth sense about tones and trends. Some shows seem to be the same-old/same-old with slight modifications and new paint. Others seem to be full of new ideas and creativity. Most are, of course, mixtures of both.
I would rate NA 2010, which took place at Cleveland's IX Center last week, near the top of the scale in terms of creativity. This show was full of innovation with new ideas ranging from the deceptively simple (as in, "Why didn't I think of that?") to the high tech (as in, "Isn't that amazing?").
So, why were the products and services offered at NA 2010 so creative and inventive? Maybe the Great Recession we're just escaping required it. Maybe in the current economic climate, the market today demands major increases in efficiency and quality, big improvements in reliability and accuracy—or no deal.
You might adjust that old saw about necessity being the mother of invention to something like this: The new necessity for material handling buyers is no more "same-old/same-old." The economy is too tough for anyone to get away with the equipment and systems of the past. The market necessarily demands major improvements before it will buy.
How things have changed
The interesting thing is that much of this industry is what economists call "mature." Well it's amazing what a mature industry can do with creativity when it has to.
The changes and innovations were readily apparent to me as I walked the show floor. Forty years ago, when I first started attending shows like NA 2010, the hand-held and truck-mounted computers that are becoming common in the industry would have seemed like Buck Rogers doing inventory.
Forty years ago, high-rise automated storage/retrieval systems with cranes in the aisles were a new phenomenon, and customers for these new contraptions had to work their way through glitches. Today, the efficiency, speeds, and accuracy of such systems are a given.
Forty years ago, the personal computer was just an idea, dismissed by many in the industry. Warehousing managers handled their data with clipboards and pencils. At NA 2010, the increased use of miniature computers seemed to have taken a giant leap from the last several shows.
Forty years ago, a lift truck was a lift truck. A conveyor was a conveyor. The concept that all the tools and systems used in moving parts or boxes should be part of an integrated system was a new and difficult-to-grasp idea. Today, it's understood that a company's material handling systems are a crucial part of its success or failure. The equipment, systems, and information technologies shown at NA 2010 all reflected that concept. Few products or ideas were being demonstrated at NA 2010 as standalone items. Most devices and ideas were designed and promoted on the basis of how well they fit into the overall material handling efforts of a company.
Can a Great Recession spur creativity? I think so. Judging from my walks through NA 2010 and my talks with numerous exhibitors and attendees, the creative juices have been flowing for some time now, and the results are impressive.
If former Alabama University football career Nick Saban could point to a foundational moment in his career that helped shape his philosophy to coaching it would be this: In 1998, his Michigan State University football team with a 4-5 record was headed to Columbus, Ohio, to play an undefeated Ohio State University team. Speaking at a keynote session for MHI’s Modex tradeshow, Saban admitted he did not think his team had any chance of winning. So, he asked his friend who was a sports psychiatrist what he should say to his team.
“He said you need to teach the team to focus on one play at a time, like [the play] has a history and life of its own, and to be totally process-oriented,” Saban recounted. “Do not be worried about the outcome, be worried about all the things you can do to get the outcome. There’s no external factors. There’s no scoreboard. You focus 100% in front of you and what you need to do for that play.”
Michigan State went on to win, in spite of being down by 10 points at one point.
“In that game, I totally changed philosophies and became a transformational leader instead of a transactional leader,” said Saban. “I was no longer always worried about the outcome. What do you have to do to get to the outcome, that was the whole focus.”
Saban attributes that philosophy change to altering the trajectory of his career, resulting in his going on to win seven national college football championships. Saban said that was the one recommendation he would have for business leaders in the audience would be to get out of a similiar transactional mindset of everything is about the bottom line to focus on what needs to be done to get to the bottom line.
Throughout the keynote session—which was conducted as a Q&A with Agile Business Media Founder and Board Member Mitch Mac Donald—Saban continued to touch upon how discipline, process, and culture could foster success both on the football field and off.
“People ask me all the time, ‘What does it take to win?’” he said. “I think they’re expecting me to say, have a good game plan, adjust and adapt during the game, do a good job at the preparation, and have a good system and staff. All of those things are really, really important, but probably the most important thing is the kind of culture you build in your organization.”
MHI CEO John Paxton put it succinctly when summing up the MHI 2024 Annual Industry Report on Wednesday at the industry association’s Modex trade show in Atlanta: “AI is the word of the year.” While you could quibble that artificial intelligence (AI) is actually two words, the general sentiment behind Paxton’s assessment is correct; every recent discussion about supply chain technology eventually wends its way around to the promise and challenges of implementing AI.
The 1,700 manufacturing and supply chain leaders who took part in the survey that formed the basis for the report certainly agreed: 84% of survey respondents said they plan to adopt artificial intelligence technologies within the next five years.
The biggest potential areas of application for AI in the supply chain according to respondents are: logistics, shipping, and transportation (34%); supplier selection/due diligence (33%); inventory management (27%); customer behavior tracking (24%); contracts (24%); pricing (23%); and demand forecasting (19%).
As an example of a potential application for AI in transportation, Matt Hough, Chief Information Officer of Cintas shared during a panel discussion following the release of the report that his company uses AI for dynamically routing its trucks. This effort has allowed the company—which supplies uniforms and cleaning and safety supplies to other business—to create better customer density on those routes. As a result, they were able to handle a major increase in their business while only adding three trucks.
A huge challenge to implementing AI, however, is making sure the integration of AI and human is done well. The panelists acknowledged that there can be a lot of fear around the use of AI and robots both on the floor and in the back office.
“If your workforce is not bought in and are not going to embrace the technology that you are bringing into your facility and supply chain, it’s going to fail,” said Chaneta Sullivan, director, Facility Development and Safety, Chick-fil-A Supply. “Because they’re going to think you’re trying to replace them."
A good way to approach a technology and automation implementation, said Sullivan, is to begin with using technology to respond to any complaints or gripes that your employees have about their job. Use the automation to specifically respond to something that is challenging about their job and make it better. You need to make sure your people understand how the technology is going to improve their life and work environment, she said.
On a more general level, the report showed that investment in supply chain automation and technology continues to be strong. Last year ‘s report showed significant investment in supply chain technology as companies tried to shore up their supply chains in the wake of the disruptions wrought by the pandemic. Some wondered if that interest would cool in light of higher interest rates and growing costs. The 2024 report, however, showed that 55% of supply chain leaders are increasing their supply chain technology and innovation investments with 88% saying they are planning to spend over $1 million. Forty-two percent plan to spend over $10 million.
Stored energy solutions provider EnerSys is showcasing its newest NexSys charging innovations at MODEX 2024 in Atlanta this week.
Engineered for a wide range of automated guided vehicles (AGVs), the new NexSys Air wireless charger offers a space-saving design to provide integration flexibility while eliminating mechanical charging connections and related maintenance. It also provides advanced safety features that help protect workers and equipment—giving facility operators and AGV original equipment manufacturers (OEMs) an integrated, safe charging solution to optimize efficiency and equipment autonomy.
Designed to withstand the elements, the new NexSys+ Outdoor charger provides the advanced performance and features of the NexSys+ charger, protected by an IP54 rated enclosure for protection against dust, water, and seasonal temperatures. The NexSys+ Outdoor is ideal for use at farms, building material yards, rental facilities, ports, cargo terminals, and other working environments exposed to the weather.
Both chargers are compatible with all EnerSys battery technologies, including traditional flooded lead-acid, Thin Plate Pure Lead (TPPL), and lithium-ion.
Visit EnerSys at booth #B8032.
Zebra Technologies introduced a range of new enterprise mobile computing and intelligent automation solutions at this year’s MODEX 2024, taking place this week in Atlanta.
The expanded portfolio is designed to help businesses “build an agile supply chain through better accuracy, visibility, and efficiency.”
The launch includes:
The RS2100 wearable scanner—the industry’s smallest back-of-hand (BOH) scanner, according to Zebra—enhances productivity and delivers new levels of comfort to workers. The unique mount on the RS2100 leaves the palm completely unobstructed, providing greater freedom to handle items.
The WT6400 and WT5400 wearable computers. Engineered to streamline hands-free workflows while enhancing comfort, the WT6400 and WT5400 provide more flexibility for picking orders, sorting items, and managing inventory with greater efficiency and accuracy. With a larger display and integrated keyboard, the WT6400 is easily accessible for right- and left-handed workers, and its integrated angled camera captures images to document damaged items or completed tasks. The WT6400 is designed for demanding environments, including freezer operation (-30°C), while the WT5400 introduces a new class of wearable computers for hands-free retail workflows.
The TC53e/TC58e/TC53e-RFID mobile computers, additions to Zebra’s TC5X series. The TC5Xe series offers 5G, Wi-Fi 6E, integrated RFID, premium security features and contains 25% post-consumer recycled plastic by mass. The TC53e-RFID offers integrated short-range UHF RFID, enabling associates to take inventory in the backroom, validate tickets at a concert or verify all items in a shopping cart from up to nearly 4 ft. away with the same device ergonomics as the standard TC53e.
Rite-Hite, maker of loading dock solutions, industrial products, and software, is launching its Rite-Hite ONE Digital platform during MODEX 2024 in Atlanta this week. Rite-Hite ONE is a comprehensive digital platform that empowers customers to optimize facility throughput, prioritize maintenance, mitigate safety incidents, reduce demurrage, and act on meaningful data analytics from Rite-Hite’s line of smart, connected equipment.
The software platform helps unify material handling operations in warehouses, distribution centers, and other industrial facilities. In addition to connecting Rite-Hite’s smart-enabled high-speed doors and loading dock equipment (such as levelers, barriers, vehicle restraints and controls), it also collects and analyzes data from that equipment, helping facility managers and teams to see trends and make data-based decisions.