Autonomous pallet stacker: AutoGuide Mobile Robots has expanded its Max N10 modular mobile robot line with the launch of the Max N10 pallet stacker. (See photo above.) The stacker, which features autonomous pallet finding and infrastructure-free navigation, is an extension of the company's base mobile robot platform configured with a newly designed attachment to enable pallet and rack handling.
The Max N10 pallet stacker serves as an automated counterbalanced lift truck that can pick and place pallets or racks from floor level, trailer decks, conveyors, and racks up to five feet high. Standard payload capacity is 1,770 pounds; a high-capacity version is available. (AutoGuide Mobile Robots)
Item-picking cobot:
Vanderlande, a supplier of process automation solutions for warehouses, has developed Smart Item Robotics (SIR) technology to enhance single-item picking in e-commerce fulfillment operations. The SIR system utilizes a collaborative robot—or "cobot"— that is able to work harmoniously in the same area as a human operator and has the ability to pick and place individual items, the company says.
SIR's applications include bin-to-bin picking, where the robot picks single products from a source bin and gently stacks them into the required order carton or bin, and bin-to-belt picking, in which the robot picks single items from a source bin before placing them on a belt. This can then feed a pocket sorter, packing machine, or other type of sorter.
The SIR solution can handle various products without SKU (stock-keeping unit) teaching. In addition, its "intelligent stacking" capability enables the efficient positioning of goods, while ensuring products are handled smoothly and securely. (Vanderlande)
Cube-mounted AS/RS:
Robot technology company AutoStore has introduced its new Black Line cube-based automated storage and retrieval system (AS/RS). The Black Line is an updated version of AutoStore's 23-year-old Red Line cube-based AS/RS, but for high-throughput operations. A cube-based AS/RS consists of a high-density storage system that is basically a cube-shaped metal grid and holds bins. Robot modules travel on top of that grid and pick bins from it.
The Black Line can pick up to 650 bins per hour in comparison with the Red Line, which has a maximum throughput of 350 bins per hour. The Black Line robots are slimmer and pick up the bins within the central cavity of the robot, instead of carrying them on top. This allows more room for the robots to pass one another. The robots are also lighter and faster than those used on the Red Line and are powered by BattPack lithium-ion batteries, which reduce the time needed for recharging.
AutoStore is also offering the new RelayPort workstation, where the operator picks from the bins delivered by the robots. The new system uses tabs for buffering, enabling the robots to queue up a line of bins, which allows for higher picking speeds. Companies will typically have five to 15 of these ports for picking. (AutoStore)
Robotic sorting solution:
Warehousing and logistics solutions provider Geek+ Robotics has introduced the MiniSort, a smart and flexible robotic sorting solution. The MiniSort solution, which uses the Geek+ S20 line of robots as sorting and transportation devices, can cut labor costs and boost efficiency in package-sorting applications, the company says.
The S20 series of robots used by MiniSort are adaptable when it comes to sorting products of different sizes and weights, and are capable of carrying packages. After palletization, Geek+ transport robots or unmanned forklifts can be used to deliver pallets to their corresponding buffer storage or truck areas, further reducing labor costs.
The robots use visual-inertial navigation and high-precision laser radar for obstacle avoidance to ensure workplace security; are capable of handling various product ranges and able to deliver packages weighing up to 44 pounds (20 kilograms); and support various features, including automatic matching with conveyor belts, product fall detection, and dynamic delivery. The system is capable of supporting intelligent gathering and deployment of several hundred robots, while at the same time ensuring uninterrupted 24-hour operation of the robotic system, the company says. (Geek+ Robotics)
Singulation solution:
Automated material handling solutions provider MHS has introduced a robotic singulation solution that's designed to address growing e-commerce order volumes and labor challenges facing distribution centers. The solution combines advanced robotic technologies to pick individual items from bulk flow to feed downstream processes.
Suitable for parcel-processing operations handling large quantities of smaller-sized packages, the robot uses vision software and algorithms to pick individual items from bulk flow and then properly orient and place them in a single-file stream for downstream sortation processes. The solution uses a vacuum-based end effector to reliably handle packaging types commonly found in e-commerce and parcel-processing environments, from corrugate cases to polybags. (MHS)
Robotics solutions: enVista, a global software solutions and consulting services firm, has launched a Robotics Practice to help companies overcome critical labor shortages in distribution and manufacturing as well as boost efficiency in their warehouse operations. The company says its engineers will develop custom solutions for clients in its robotics lab and testing facility in Chicago.
The firm's robotics solutions include proof-of-concept testing, operational and automation assessments, modeling and analytics, tailored engineering solutions, and a full robotics innovation and testing facility with industry-leading Fanuc robots.
EnVista's automation and robotics services team is composed of system-agnostic consultants as well as mechanical, electrical, and software engineers that focus on finding the optimal solution for a warehouse or distribution center's labor productivity and automation needs. (enVista)
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.