Skip to content
Search AI Powered

Latest Stories

newsworthy

Pitney Bowes partners with British returns specialist for cross-border e-commerce

Teaming with ReBound Returns will enable international parcel return service, firms say.

Shipping technology specialist Pitney Bowes said today it has partnered with the U.K.-based returns specialist ReBound Returns to provide retail brands worldwide with fast, international parcel return service.

According to the deal, Telford, Shropshire-based ReBound will leverage Pitney Bowes' U.S. transportation and logistics network to process returns for its 500-plus retail clients in Europe, the Middle East, and Africa (EMEA). Conversely, Pitney Bowes will leverage ReBound's data-driven platform and multi-carrier shipping technology to support cross-border returns for Pitney Bowes' 250-plus cross-border retail clients across the U.S., Canada, U.K., and Asia-Pacific (APAC).


The move is Stamford, Ct.-based Pitney Bowes' latest effort to grow its e-commerce fulfillment, delivery, and returns practices since it acquired Newgistics Inc., a provider of reverse and forward parcel shipping services, for about $475 million in 2017. Pitney Bowes had also expanded its retail e-commerce and omnichannel capabilities when it acquired the software firm Enroute Systems Corp. in 2016.

Following those deals, Pitney Bowes now processes nearly 50 percent of all Parcel Returns Service (PRS) packages shipped through the U.S. Postal Service, using its fulfillment, delivery, and returns network of 13 operating centers and a national transportation network of more than 50 partners.

Building a deal with ReBound extends that capability at a time when modern consumers are demanding convenient returns experiences and refund processes, the partners said. "This partnership brings together two leaders in e-commerce logistics services to deliver a world class returns process for hundreds of global retailers and their customers," Lila Snyder, EVP and President, Pitney Bowes Commerce Services, said in a release. "By linking our networks, Pitney Bowes and ReBound will expand our collective returns footprint and capabilities, offering a seamless international service for e-commerce retailers and consumers."

The Latest

More Stories

AI sensors on manufacturing machine

AI firm Augury banks $75 million in fresh VC

The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.

According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.

Keep ReadingShow less

Featured

AMR robots in a warehouse

Indian AMR firm Anscer expands to U.S. with new VC funding

The Indian warehouse robotics provider Anscer has landed new funding and is expanding into the U.S. with a new regional headquarters in Austin, Texas.

Bangalore-based Anscer had recently announced new financial backing from early-stage focused venture capital firm InfoEdge Ventures.

Keep ReadingShow less
Report: 65% of consumers made holiday returns this year

Report: 65% of consumers made holiday returns this year

Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.

The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.

Keep ReadingShow less

Automation delivers results for high-end designer

When you get the chance to automate your distribution center, take it.

That's exactly what leaders at interior design house Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.

Keep ReadingShow less

In search of the right WMS

IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.

The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.

Keep ReadingShow less