Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
In the never-ending quest to boost productivity in the warehouse and DC, it's becoming even more important to focus on the care and maintenance of a crucial piece of equipment: industrial storage racks. Experts agree that storage rack safety is gaining more attention industrywide these days, and they say it's vital to develop a proper maintenance and inspection program. After all, weak or damaged racks can contribute to collapse, risking worker safety and causing product damage. Keeping storage racks in prime condition should be a top priority, experts advise.
The best storage rack systems are configured to allow enough room for workers and lift trucks to move about the facility and access products safely and easily.
"I believe [storage rack safety] is becoming more and more important to operators of the warehouse," says Dan Clapp, director of engineering for New Jersey-based storage rack manufacturer Frazier Industrial Co. and a 25-year member of the Rack Manufacturers Institute (RMI), a trade group that promotes the safe design and use of storage racks and other structural systems. "Storage racks are what I call very high-performance structures. A storage rack will typically have one pound of steel supporting 10 pounds of product. We ask the material to do a whole lot of work, [so] the monitoring and the repair is vitally important to the structure."
To stay on top of the issue, Clapp and others recommend that warehouse and DC managers pay close attention to their facility's layout and daily use requirements, adhere to a regular inspection schedule, and take quick action to repair or replace weak or damaged storage racks.
DESIGNED FOR SAFETY
The best storage rack systems are configured to allow enough room for workers and lift trucks to move about the facility and access products safely and easily. Clapp recommends that companies work closely with their rack supplier or systems integrator when designing a facility or adding storage racks—and that they resist the urge to get "every last inch" of storage space out of the facility. Providing a little extra clearance around pallets and in the aisles can make it easier for workers to access products and reduces the risk of accidents, he explains.
"I suggest they consider opening up the clearances," he says, comparing warehouse aisles with roads and highways: wider lanes are easier to navigate than a narrow maze of pathways. "Develop a layout on the basis of clearances required around the loads—and be generous with the clearances. You will gain a tremendous amount of productivity that way."
Damage to storage racks is almost always related to misuse and abuse, and forklifts are most often the culprits, adds Tom Wagner, a regional manager with New Jersey-based storage solutions provider Unex Manufacturing. Industrial steel storage racks are designed to last for years if properly installed and maintained, he says.
"It's hard to damage them through normal wear and tear," Wagner explains. "If it's not getting hit, it's not going to wear out like a piece of machinery would. Abuse and misuse is where the need [to] replace and repair comes in."
In addition to developing a sensible layout and making sure the equipment is properly installed, Wagner emphasizes the need for regular monitoring for rack damage and ensuring that safety devices, such as pins and bolts that reinforce connection points, are in place and secured.
"So many places you go in, those are missing or gone," he explains, adding that such items cost little to replace when compared with the cost of product loss or worker injury due to a rack collapse, which can be catastrophic.
"It looks like dominoes when it goes," Wagner says of a rack failure.
GUIDELINES FOR INSPECTION
Storage racks should be inspected at least once a year, Clapp and others say—and possibly more frequently, depending on how quickly the inventory is turned. Continuous observation and assessment should be a part of every maintenance plan as well. Experts say warehouse employees should be on the lookout for damage as well as wear and tear when working around storage racks, and forklift drivers should report any impacts right away.
Thomas Gibbs, founder of Bolingbrook, Ill.-based independent pallet rack inspection company United Rack Services, agrees.
"The more the product is cycled, the more often [racking] should be inspected," explains Gibbs, whose company conducts storage rack safety inspections and training at warehouses throughout North America. "An archival storage facility, for example, where they put [product] into the racking and hardly ever pull it, will require [less-frequent inspections]. But a grocery distributor, where they are constantly turning over product, should [inspect its racks] more often."
That's because more-frequent use can increase wear and tear and lead to more accidents, especially fork truck collisions. Harsh environments, such as pallet or storage racking inside a freezer, can also shorten service life and create the need for more frequent inspections. As part of the inspection process, experts such as Gibbs will assess the general condition of the racking and look for any damage or weakness to the structure. They will make sure the structures are anchored properly, that safety locks are in place, and that no hardware or other pieces of the system are missing, for example. They will also assess any modifications that may have been made to the system to ensure those changes did not affect its safety, among other issues.
Clapp's work at the Rack Manufacturers Institute aims to help companies determine how frequently their storage racking should be inspected. RMI, an industry group within the trade association MHI, offers guidelines and standards for storage racks; Clapp says its document Considerations for the Planning and Use of Industrial Steel Storage Racksis a guideline that includes practical recommendations for rack maintenance and inspection. RMI has developed storage rack standards for more than 50 years, and its most recent—RMI/ANSI MH16.1-2012—serves as the default standard for storage rack implementation for the International Building Code. The group's R-Mark Certification program denotes manufacturers that have demonstrated the knowledge and skill required to meet the latest RMI standard for pallet storage racks, according to Clapp.
REPAIRED AND READY FOR DUTY
RMI emphasizes that rack safety and inspection is everyone's responsibility and that damage to racks should be reported immediately. Clapp adds that any damage to the structure should be repaired or the components replaced, no questions asked.
"The reason we say that is, again, [industrial storage racks are] high-performance structures. We are asking the steel to do every bit of its capability, so any damage will degrade its performance—maybe not enough to collapse the system, but you never know. So we recommend inspection, and to repair any damage found."
Companies should work with a rack engineer (usually a representative from the product's manufacturer or the systems integrator) to repair or replace damaged racks and components. Damage can include impacts to the frame or other portions of the rack (usually from a fork truck) as well as loose or missing hardware and anchors. The rack engineer can evaluate damage to determine if there is a safety concern; in those cases, the rack should be unloaded until the repair can be made, according to RMI.
Such issues are likely to gain prominence, experts add, during a time when most warehouses and DCs are working to get more products out the door faster than ever.
"A lot of companies are realizing that safety is good business," Gibbs explains. "It's really just a matter of what priority [the company] gives to [rack safety], and I've seen an increase in the priority most are giving it."
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.