A mix of musical styles is reflected in our latest DCV Rocks solution
Classic rock, country, and grunge artists were called out in our November issue. Submissions for the February-issue contest are due by Sunday, March 17.
Martha Spizziri has been a writer and editor for more than 30 years. She spent 11 years at Logistics Management and was web editor at Modern Materials Handling magazine for five years, starting with the website's launch in 1996. She has long experience in developing and managing Web-based products.
Reader Steven Davies reaped the rewards of his rock 'n' roll knowledge.
Reader Steven Davies was the winner of our November DCV Rocks contest. Davies caught one of three song titles in that issue. "Coming together for road safety," our Q&A with Joshua Girard of AB InBev, was a reference to The Beatles' "Come Together." As Davies noted, the song was covered by Aerosmith, who had a Top 40 hit with it. And, of course, his prize was coffee from Aerosmith drummer Joey Kramer's roastery.
"Come Together," a heavy blues song, was a number-one single for The Beatles in 1969. It's the very first song on the very last album they recorded, Abbey Road. (Let It Bewas released later, in 1970, but recorded earlier.) As usual for the band, it was a John Lennon/Paul McCartney composition, but in this case Lennon was the main writer. It started out as an attempt at writing a campaign song for Timothy Leary's short-lived gubernatorial campaign against Ronald Reagan, according to the book Revolution in the Head: The Beatles' Records and the Sixties by Ian MacDonald. The book says the song "pitches a stream of self-confessed 'gobbledygook' at the violent antagonisms of an unenlightened world, implying that the language deployed in such confrontations is a trap and a potential prison." Finally, after 50 years, mystery solved.
Other songs to be found in our November issue included "East Bound and Down" by country singer/songwriter/guitarist Jerry Reed and "Clean Machine" by The Presidents of the United States of America.
Jerry Reed was born in Atlanta in 1937. Besides being a chart-topping performer in his own right, he wrote songs recorded by Johnny Cash, Brenda Lee, and others and recorded a Grammy-winning album with Chet Atkins. When Elvis Presley tried to record one of Reed's songs, "Guitar Man," his band couldn't get the guitar to sound right. Presley ended up hiring Reed himself to play on the record. Even today, people are eager to try to replicate Reed's picking style.
Reed also had a career as an actor. He appeared in many movies with Burt Reynolds, who was a friend. Reed played Reynolds' sidekick Cledus in all three Smokey and the Bandit trucker movies. "East Bound and Down" comes from the first Smokey movie. It hit Number 2 on Billboard's Hot Country Songs chart.
The item in our magazine is about the film. "Eastbound and down, redux," from our "Inbound" section, covers a re-creation of Smokey and the Bandit's Texas-to-Atlanta road race by the industry organization Truckers.com. The Truckers.com event included a free country-music concert where, presumably, "East Bound and Down" was performed.
Jerry Reed died in 2008 from emphysema. He was 71 years old.
The Presidents came to life in the midst of Seattle's 1990s grunge scene, but their music often leaned a little more pop than grunge. They're probably most famous for their hit single "Lump." Founders Chris Ballew and Dave Dederer played modified guitars, dubbed the basitar and guitbass, respectively. (The basitar is a standard guitar with only two strings, both in a heavy gauge normally used for a bass; the guitbass has only three strings.) The group's lineup was completed by drummer Jason Finn. Their first, eponymous, album reached Number 6 and eventually went platinum. The band broke up in 2015.
SUBMIT FEBRUARY ANSWERS BY MARCH 17
There are three rock references in our February 2019 issue. Correctly guess one, two, or all three and email the solution to dcvrocks@dcvelocity.com by midnight Pacific time on Sunday, March 17, and you'll be entered into our drawing for a three-pack sampler of Joey Kramer's Rockin' & Roastin' Organic Coffee. If you don't have a copy of the magazine handy, you can look through the headlines in our mobile version or online. Hints for February: The Beatles, Elton John, The Rolling Stones. Good luck!
Please note: Previous contest winners may not enter for three months following their win.
Logistics real estate developer Prologis today named a new chief executive, saying the company’s current president, Dan Letter, will succeed CEO and co-founder Hamid Moghadam when he steps down in about a year.
After retiring on January 1, 2026, Moghadam will continue as San Francisco-based Prologis’ executive chairman, providing strategic guidance. According to the company, Moghadam co-founded Prologis’ predecessor, AMB Property Corporation, in 1983. Under his leadership, the company grew from a startup to a global leader, with a successful IPO in 1997 and its merger with ProLogis in 2011.
Letter has been with Prologis since 2004, and before being president served as global head of capital deployment, where he had responsibility for the company’s Investment Committee, deployment pipeline management, and multi-market portfolio acquisitions and dispositions.
Irving F. “Bud” Lyons, lead independent director for Prologis’ Board of Directors, said: “We are deeply grateful for Hamid’s transformative leadership. Hamid’s 40-plus-year tenure—starting as an entrepreneurial co-founder and evolving into the CEO of a major public company—is a rare achievement in today’s corporate world. We are confident that Dan is the right leader to guide Prologis in its next chapter, and this transition underscores the strength and continuity of our leadership team.”
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."