Newcastle Systems has introduced its Atlas Series mobile dimensioning stations, which allow operators to dimension products anywhere in the warehouse. Each workstation is equipped with a QubeVu DimStation, which includes a supporting pole and an integrated display that's designed to dimension items of any shape in under a second. The Atlas Series consists of 30- and 48-inch-long workstations that hold and power the DimStation and other hardware, including scales, laptops, thin clients, CPUs, and printers.
The dimensioning stations allow warehouses and DCs to process large volumes of products quickly, even during seasonal peaks. Warehouse staff can dimension directly at the product location, which increases productivity by up to 50 percent, the company says.
The dimensioning technology has built-in imaging for verification, tracking, and claim protection, and is compatible with other warehouse management systems and shipping software, including UPS WorldShip and FedEx ShipStation.
The Atlas Series mobile dimensioning stations can handle up to 125 pounds and are powered by the PowerSwap Nucleus Lithium Power System, providing 24/7 operation. (Newcastle Systems Inc., www.newcastlesys.com)
Mobile dimensioning system: MobileDemand has introduced a mobile dimensioning system across the company's rugged tablet product line. By integrating the Intel RealSense Depth Camera D415 with MobileDemand's family of rugged tablets, MobileDemand can provide businesses in the transportation, supply chain management, logistics, shipping, and warehouse sectors with the ability to quickly, automatically, and accurately acquire dimensions and calculate volumes and dimensional weights of boxes and pallets.
Customers can maintain their mobility and scan boxes and pallets anywhere, the company says, doing away with the need to transport boxes and pallets to a fixed-location dimensioning platform. This mobile system was designed to simplify operations, reduce costs, and save time.
Fixed-location cameras limit when, where, and how the camera can be used. By contrast, MobileDemand rugged tablets can go anywhere and are Windows-based, so customers can use the software of their choice to complete their volume-dimensioning needs. Once a box or pallet has been scanned, the measurements can be automatically entered into the customer's software application and dimensional weight will be calculated. (MobileDemand, www.ruggedtabletpc.com)
Dimensioning software: Packsize has introduced its PackNet.DIM product dimensioning software, which expands the data collection and on-demand packaging capabilities of the company's PackNet production and optimization software platform. Designed with an easy-to-use interface, PackNet.DIM captures dimensional data to box difficult-to-size or complex products.
According to Packsize, the software can also complement a fulfillment operation's inbound or product management inventory process by collecting and storing key product attributes beyond length, width, height, and weight. PackNet.DIM includes export and import capabilities to simplify and enhance the transfer of this data. The software can be added to a current or new PackNet license, or purchased as a standalone software tool. (Packsize, www.packsize.com)
Large-format freight dimensioner:
FreightSnap has launched its FS 5000 XL, a fully automatic freight dimensioner that's capable of measuring large cubic and irregular-shaped freight in just a few seconds. Certified in the United States, the FS 5000 XL is designed to measure freight larger than 96 inches in length—from couches to farm equipment to televisions—as well as boost efficiency in any cross-dock or warehouse operation.
To fit in most warehouse and cross-dock settings, the FS 5000 XL hangs from the ceiling above floor traffic. The unit can be customized to incorporate additional equipment like floor and forklift scales, conveyor systems, and pallet wrappers. (FreightSnap, www.freightsnap.com)
Wheel pad scale: Alliance Scale Inc. has introduced a portable wireless wheel pad scale that lets users monitor load safety and weight compliance virtually anywhere. The Alliance Load Ranger Wireless Wheel Pad Scale features a remote indicator in a carrying case that receives Bluetooth signals from up to six weigh pads and can accommodate up to 14 pads (seven sets) joined via cable with wireless communication to the indicator. Allowing full vehicle weighing on location, the wheel weigh pads have an indicator with a backlit display along with wheels and handles for ease of use in restricted areas.
Incorporating wheel weighing software that allows for static axle weighing and a multifunction mode for up to 14 pads, the Alliance Load Ranger Wireless Wheel Pad Scale can calculate the X-Y coordinates and the center of gravity, along with semiautomatic tare. (Alliance Scale Inc., www.alliancescale.com)
Pallet dimensioning solution: QubeVu has released an automated high-speed dimensioning solution for palletized freight. According to the company, the PalletPro 4x4 provides fast, accurate, and economical dimensioning for pallets and freight up to 4 by 4 by 6 feet, including cubes, tubes, polybags, and irregular bundled or stacked items. With a scan head that can be ceiling or pole mounted, the PalletPro provides instant dimensions without requiring object alignment.
Like all QubeVu products, the PalletPro comes with the ability to integrate with many shipping software programs. This solution also integrates with most floor scales. (QubeVu, www.qubevu.com)
LTL cubing system:
Rice Lake Weighing Systems' iDimension LTL system uses sensing technology to accurately determine the cubic dimensions of freight. According to the company, the system's ability to capture NTEP (National Type Evaluation Program)-certified dimensions helps ensure freight code compliance and deters revenue-loss from miscalculated dimensions.
The iDimension LTL is ideal for LTL (less-than-truckload) carriers and shipping departments with a high percentage of product shipped via pallet or crate. It removes the potential for human error and eliminates the need to manually determine cubic dimensions, the company says.
Up to two cameras can be added to provide images of the freight for visual verification of the freight's condition at the time of measurement. Images can include dimensions and a time/date stamp.
The ceiling-mounted system offers 360-degree access for easy pallet placement within the 8- by 8-foot target area. Its imaging technology dimensions LTL freight at a rate of 2 to 3 seconds within 0.5-inch accuracy.
The operator display, mounted on the system, provides a visual of freight dimensions to the forklift driver. Once a pallet has been dimensioned, the measurements and a "remove" message are displayed to indicate the system has completed dimensioning and the forklift driver can remove the freight.
A Windows-based software program and industrial touchscreen PC provide connectivity with bar-code scanners, floor scales, and other networked devices to trigger the system to dimension. (Rice Lake Weighing Systems, www.ricelake.com)
Parcel dimensioner:
Mettler Toledo has announced the latest addition to its line of parcel dimensioners, the CSN950. According to the company, the CSN950 MultiHead dimensioner provides the highest read rates on parcels of any shape and is designed to automatically dimension an extremely wide range of parcel types.
With the CSN950 MultiHead, objects of all shapes are identified and measured—even small items down to 2 millimeters in height. The dimensioning software redirects parcels that are too large to go down an out-feed and detects touching or overlapping parcels that could potentially cause mis-sorts that result in incorrect deliveries. (Mettler Toledo, www.mt.com/CSN950)
Conveyorized cubing and weighing system:
Cubiscan has introduced the CS 275, a conveyorized system designed to work in semiautomatic or automatic mode. Operators can use the foot pedal to go at their own pace or build a fully automated shipping system capable of scanning, weighing, cubing, and labeling.
In the semiautomatic mode, the CS 275 can be used in a back office or ship and manifest line, and can integrate with UPS WorldShip, FedEx Ship Manager, and other enterprise and multicarrier platforms. In automatic mode, the system can function as an integrated manifest line where 500 to 5,000 packages are shipped a day. (Cubiscan, cubiscan.com)
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."