Start me up: Opportunity charging or fast charging?
Both methods are designed to get DC equipment up and running faster—and keep it running longer—than with conventional charging. So which is best for your operation?
Victoria Kickham started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution and supply chain issues for a variety of publications in the industrial and electronics sectors, and now writes about everything from forklift batteries to omnichannel business trends for DC Velocity.
Demand for longer-running lift trucks has given rise to opportunity charging and fast charging of batteries, both of which are aimed at expediting the charging process, reducing downtime, and freeing up space for other activities when compared with conventional charging. The ultimate goal? Getting warehouse and DC equipment started up even faster and running longer throughout the day to increase productivity.
While interest in both methods is creating industry buzz, it's also driving the need for increased education on the part of battery and charger manufacturers and their dealers. "It's common for customers using conventional charging to want to go to opportunity or fast charging, but they don't know if it's a good fit," says Jeff Harrison, business manager for Troy, Ohio-based charger manufacturer Ametek-Prestolite Power. As a result, suppliers say they're spending considerable time going over the what, why, and how of opportunity charging and fast charging with customers.
So what do these terms mean and how do the various methods stack up? What follows is a look at the key differences between conventional charging, opportunity charging, and fast charging and what may be right for your operation.
SPEEDING UP THE PROCESS
In a nutshell, opportunity and fast charging speed up the battery charging process. Along the way, they also help eliminate some of the labor and maintenance associated with conventional charging.
For most of battery history, conventional charging was the only way to charge a lead-acid lift truck battery. Simply put, with conventional charging, a facility has one or more batteries that are "changed out" when they are drained of power—that is, they are removed from the lift truck and connected to a charging system. The batteries are charged for eight hours, cooled for eight hours, and then put back into use. The process requires a designated battery space where charging and other maintenance activities are performed. Depending on the operation, the process could take up considerable real estate inside a warehouse or DC—not to mention the time and effort needed for the change-out process, and the need for multiple batteries for heavy-use and/or multiple-shift operations.
"That was the traditional way we did it up until 15 years ago," Harrison explains. "Then, some smart people said, 'Let's recharge faster so we don't have to take [the battery] out of the truck.'"
The result was opportunity charging, which is done throughout the workday when the lift truck is not in use—during lunchtime and other short breaks, for example. With opportunity charging, the battery remains in the lift truck and is plugged into a charger; larger facilities often have banks of charging stations for this purpose. Maintenance is reduced—no more changing, charging, and cooling of multiple batteries throughout the day. Instead, maintenance is performed weekly and monthly, including a regular equalize charge.
But the story doesn't end there. "Then, [researchers] said, 'Let's increase the rate so we can charge it even faster," Harrison says. "And now we have fast charging."
Like opportunity charging, fast charging is done throughout the day, without removing the battery from the lift truck. The key difference between the two methods is the start rate when charging the battery; start rate refers to the amount of current you're putting back into the battery at the start of the charge. As Harrison explains, charging happens on a curve, with the most current going in at the start before tapering off and ending at about a 5-percent rate. Speeding up the charging process happens at the beginning of that cycle. Quite simply, fast charging utilizes a faster start rate, further accelerating the charging process so that you get even more use out of your equipment per shift.
As an example, consider a 1,000 amp-hour battery. The start rate for conventional charging is about 20 percent, meaning that you're putting 200 DC amps back into that battery at the start of the charge. The start rate for opportunity charging is about 25 percent, meaning that you're putting 250 DC amps back into the battery at the start. The start rate for fast-charging applications is 35 percent or more, Harrison says.
Speeding up the charging process via opportunity charging and fast charging allows the lift truck to be used more continuously throughout a shift and for multiple shifts, often allowing facilities to reduce both the number of batteries and the amount of equipment they need. Thus, the cost savings add up: in lower capital expenditures, higher productivity, and lower maintenance costs.
BALANCING THE RISKS
Although the pros of opportunity and fast-charging methods are pretty clear—cost savings, higher productivity, and safety and maintenance improvements—experts caution that the methods are not for everyone. As Mike Hagen, vice president of sales and marketing for Menomonee Falls, Wis.-based battery and charger maker Storage Battery Systems LLC, explains, opportunity charging simply means that you're charging the battery more often and using higher charge currents to keep your equipment up and running. This can be ideal for operations running multiple shifts, as it allows them to save the time spent changing out, charging, and cooling their batteries daily.
Likewise, fast charging may be ideal in situations with heavy equipment use—for example, an automotive plant running six days a week and looking to reduce liability concerns associated with employees frequently changing out large, heavy batteries; free up valuable floor space previously needed for battery changing rooms; and reduce labor costs by eliminating time lost changing batteries.
But there is one big "con" with both methods, and it can outweigh the benefits if the conditions aren't right: reduced battery life.
Think of your battery as a car that will run a certain number of miles before it wears out. The faster you put those miles on, the sooner you will need to replace it.
"Batteries still have a finite [amount of use]," Harrison explains. "Opportunity charging and fast charging don't change that."
In fact, they can accelerate the process by exposing the battery to more heat, which can wear it down faster.
"You still get the same amount of work out of the battery, you're just getting through the life of the battery faster because you are using it more," Harrison explains, adding that proper care and monitoring is crucial to getting peak performance out of any lead-acid battery, regardless of the charging method. "That's taking a while for end users to grasp. Instead of getting five to seven years out of [a battery], you may get a year less."
Hagen adds that while both opportunity charging and fast charging shorten the life of the battery, fast charging is the quickest way to wear the battery out.
"You're going to have to change out the battery sooner by fast charging or by opportunity charging—but you'll have to replace the battery even sooner with fast charging," he says, adding that fast charging equates to overcharging the battery, which hastens its ultimate demise. "The benefits of fast and opportunity charging are getting amp hours back into the battery throughout the day versus getting a full depth of discharge and recharging fully. The negative is ... that it's just not good for the battery."
But again, the risk makes sense in certain situations—especially when balancing the cost of reduced battery life with investing in multiple batteries and equipment up front. Smaller operations running one shift are unlikely to see the same productivity gains from either opportunity or fast charging that their larger counterparts running multiple shifts will—especially if they're using equipment less or for lighter-duty tasks. Such operations may end up shortening battery life unnecessarily, Hagen says.
It's worth noting that fast charging makes up a small portion of the battery and charger market today. Harrison estimates that fast chargers represent less than 10 percent of the market compared with conventional and opportunity-charging systems. Opportunity charging is far more widespread, Hagen and Harrison agree.
KNOW YOUR NEEDS
Weighing the pros and cons of conventional charging, opportunity charging, and fast charging is no easy task. That's why Harrison, Hagen, and others recommend that customers begin with a "power study" of their facility's equipment and environment to determine the best option. Such studies are usually conducted by a battery/charger dealer and utilize monitoring equipment placed on all batteries in use. Using sensors and software, the monitoring system tracks conditions such as amp-hour usage and idle time. The dealer also considers how the equipment is used and the environmental factors at play—such as temperature and humidity—as well as utility costs and related issues.
Brian Faust, general manager for Reading, Pa.-based battery, charger, and accessories maker Douglas Battery, says such studies can make or break a company's charging optimization initiative. Douglas Battery recommends running a power study for two weeks, although 30 days is preferable if time allows, to establish the best charging method and equipment required.
"There is no particular market segment best suited to fast charging or opportunity charging. It all depends on a particular customer's demand out of their equipment," he explains. "And the power study is the key to determining which of the three [methods] is quoted. Not doing one and just selling a customer a program can mean that they don't get the results they want, or that they spend too much or too little ...
"You have to be able to do your due diligence. If you're not doing power studies, you're not doing your customer justice."
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”