Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
When contract logistics specialist DHL Supply Chain wanted to improve security at company warehouses in Mexico and Brazil, the Deutsche Post DHL Group unit deployed flying drones with surveillance cameras.
When transportation and logistics service provider XPO Logistics Inc. wanted to beef up security in its employee parking lots, the company rolled out mobile security robots outfitted with video cameras, heat sensors, two-way speakers, and alarm sirens.
Both companies are turning to new technologies to address the age-old problem of safety and security at distribution centers, parking lots, loading docks, and yards. Drones and sensors are taking on larger roles in facility and yard systems, providing capabilities like airborne reconnaissance and 24-hour surveillance that previous generations of systems could not offer.
"Robots offer exciting new capabilities in terms of productivity and security," XPO President Troy Cooper said in an e-mail. During a test beginning in October 2017 at XPO's Atlanta facility, the use of robots reduced the number of security incidents while cutting costs, Cooper said. XPO declined to share specific numbers on the extent of the reductions. In addition to cutting down on incidents like trespassing, car break-ins, and car damage, the robots ensure a workplace is free of intruders and that no suspicious vehicles are parked at a facility, Cooper said.
Drones are becoming an increasingly common sight in transportation applications, according to a March survey by the American Association of State Highway and Transportation Officials (AASHTO). The survey found that 35 out of 44 responding state departments of transportation—or 80 percent—are using drones for tasks including bridge inspections, surveying, photography of highway construction projects, emergency response, and daily traffic control and monitoring.
The ability of drones and other sensors to collect a wide range of data also makes them well suited for applications in busy warehouse yards and facilities, technology providers say.
SENSORS ENHANCE SECURITY
Yard management systems provider Pinc Solutions, a Union City, Calif.-based firm known for its drone deployments, said customers are typically concerned about four types of security in the yard: visitors, trailers, drivers, and containers. Yard management systems can address all of those concerns by using sensors to automatically monitor wide areas, Pinc said.
First, a yard system can track visitors, keeping an electronic log of all people who arrive at a facility, recording when they come, how long they stay, and when they leave, said Rafael Granato, the company's marketing director. Second, yard systems can use drones and cameras to track the location of trailers, allowing supervisors to quickly search for missing units and to determine if they have been misplaced or have already departed the grounds.
Third, a system can track individual drivers, allowing facility managers to monitor drivers who don't behave according to company policies. Lastly, video systems can verify the presence of container seals during gate check-in and checkout, Granato said. This allows a facility to verify its role in the chain of custody, he added.
Cargo theft is a common security concern in warehouse yards, said Walt Swietlik, director of customer relations and sales support for Milwaukee-based Rite-Hite, a provider of loading dock equipment and safety barriers. To help deter thieves from making off with loaded trailers, the Milwaukee-based company offers a trailer restraint that connects a truck trailer or intermodal container to the warehouse dock both with physical hooks and with an electronic connection to the building's security system.
"By far our number one concern is trailer theft and hijacking," Swietlik said. "Year in and year out, loading docks are one of the top locations [for trailer theft]."
Another common problem is unauthorized persons entering a yard to gain access to a building, Swietlik said. Even if these visitors don't intend to steal equipment or inventory, they can present a safety problem by wandering around dangerous loading zones and high-traffic lanes, he said. Because loading docks are often left open to allow for quick loading and unloading of cargo, they offer an easy target for thieves. In response, yard management providers are using sensor-based systems such as security doors, access controls, and motion sensors to prevent unwanted pedestrians from wandering around the yard and DC, he said.
STAYING A STEP AHEAD OF THE CROOKS
Another area where sensors can provide a big payoff is in the tracking and reporting of inventory—a task that's becoming increasingly critical for shippers across all industries, according to Maynard, Mass.-based logistics software vendor Kuebix, which specializes in transportation management systems (TMS). In a recent blog post on its website, the company warned that thieves are changing their tactics in ways that often catch shippers off guard. Rather than stealing entire loads or multiple pallets, they're "lifting" small amounts of product at a time, according to the blog post, "Cargo thieves' new strategy hitting shippers hard." This allows thieves to quickly escape, often leaving victims unaware anything was taken, Kuebix said.
To protect against that threat, companies can collect data from sensors, radio-frequency identification (RFID) tags, and global positioning system (GPS) tracking units, tying those inputs together with Internet of Things (IoT) platforms in the yard, Kuebix said. They can then analyze the data and use it for applications like locating trucks and drivers in real time, reviewing how long a truck stayed at a particular checkpoint, and tracking and tracing individual pallets as well as identifying any unusual patterns of activity.
Integrating RFID and GPS data into a yard management system is a crucial tool for improving security measures, according to Ed Moran, managing director and senior vice president for sales and marketing, Americas, at Transporeon Group, a German company that develops cloud-based logistics platforms. Whether that data is generated by a driver's smartphone app, an electronic logging device (ELD), or a hovering drone, users can use it to improve yard security and reduce the risk of lost shipments or trucks as well as cargo theft or damage, he said.
Collecting that data may be cumbersome at first, but users can streamline the process by coupling their dock scheduling and yard management solutions with tracking systems and sensor technology, Moran said. That approach can automate the process of performing security checks like locating lost trailers, ensuring that all the trucks in a yard are supposed to be there, and detecting when a certain truck has remained in the yard longer than expected.
Regardless of which types of tools it chooses, deploying monitoring technologies can improve a facility's ability to keep track of both inventory and personnel on site. And that capability will always be important at bustling docks and busy yards.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.