Lift truck makers celebrate National Forklift Safety Day 2018 with special offers and local events
Lift truck manufacturers, dealers, and providers of associated products will be observing National Forklift Safety Day on June 12, 2018. Here are just a few examples of the events, literature, and promotions they'll be offering around the country.
The main event for National Forklift Safety Day 2018 will be held in Washington, D.C., on June 12. But lift truck manufacturers, dealers, and providers of associated products and services around the country will be holding their own events to help customers improve safety in their warehouses and distribution centers. Operator training classes, information resources, and safety-themed community events are among the many ways forklift makers and local dealers will help their customers keep forklift safety top of mind.
Below are just a few examples; for more information about National Forklift Safety Day programs and events in your area, contact your local forklift dealer.
Faced with increasing productivity demands and a shortage of skilled labor, warehousing and distribution operations are looking for new ways to attract and train the next generation of lift truck operators. Learning tools that complement forklift training, such as the The Raymond Corp.'s Raymond Virtual Reality Simulator, a 2018 MHI Innovation Award Winner, can help. The first of its kind in the industry, the simulator allows an operator to enter a simulated warehousing environment using an existing Raymond forklift. In recognition of National Forklift Safety Day, Raymond is giving away FREE a limited number of sample views of a 360-degree video that showcases the technology while providing a similar virtual experience as the Raymond Virtual Reality Simulator. Quantities are limited. Register at www.raymondcorp.com/service/training/virtual-reality-simulator.
Barclay Brand Ferdon, the Yale dealer in central and northern New Jersey, will hold its third annual "Improving Safety Through Advanced Technologies" safety summit on Tuesday, June 12, from 9 a.m. - 2 p.m., at 2401 S. Clinton Ave., South Plainfield, N.J. This FREE event features expert seminars and displays designed to help end users ensure their operations run as safely and efficiently as possible. Seminar topics include:
Introduction to and FAQs on forklift safety
Safer ways to move product—robotics
Powering your fleet with safety in mind
Monitoring fleet safety wirelessly
Improving loading dock safety
Attendees can also view displays covering such lift truck safety topics as inspection and maintenance practices, operator training, industrial battery handling, aerial safety and fall protection, pedestrian safety in the warehouse, and dock safety. For more information, visit www.bbfyale.com/safety-summit or register at www.bbfyale.com/safety-summit-rsvp?view=form.
For the past four years Clark Material Handling Co. has celebrated Forklift Safety Day with a community event at its North American headquarters, 700 Enterprise Dr., Lexington, Ky. This year the company celebrates its fifth affair, on June 12, with a catered lunch, forklift rodeo for certified drivers, and a driving course for those who have never driven an industrial truck. Local radio station 98.1 "The Bull" will also be on site to add to the festivities. Prizes will be given out during the event. This FREE program is open to the public; attendees may register on site the day of the event. Additionally, that week Clark will be offering, at no charge, forklift operator training classes to several local businesses.
Each year, in honor of National Forklift Safety Day, Arnold Machinery Co., the authorized Hyster dealer in Wyoming, Utah, Colorado, Arizona, and parts of Idaho, Oregon, and Nevada, provides its customers with FREE forklift- and pedestrian-safety posters that are hand delivered. The purpose is to provide a review of safety best practices and ensure the instructional posters are posted to help support a safety culture year round. Arnold Machinery Co. safety representatives will drop by end-user locations within their service area on Tuesday, June 12, from 9 a.m. to 5 p.m. local time. To submit poster requests within the Arnold Machinery Co. service area, please visit arnoldmachinerymh.com/rsvp/. For all other customer requests, please visit www.hyster.com/safety.
Illinois Material Handling and Wisconsin Lift Truck, both part of the Wolter Group, are offering FREE introductory virtual reality (VR) training on National Forklift Safety Day. Wisconsin Lift Truck and Illinois Material Handling are the first authorized distributors for forklift simulators developed by RVC, Really-Virtual Consulting LLC, a Service-Disabled Veteran-Owned business that employs Navy and Army vets. The newly released forklift-simulator training program allows operators to train using real forklift controls in a controlled virtual reality environment. The system is especially suitable for providing supplemental training to new employees with little to no experience or for correcting old habits of experienced drivers. The session will be held June 12, 2018, from 9 a.m. to 11 a.m., at Illinois Material Handling, 490 W. North Frontage Rd. Bolingbrook, Ill. Attendance is limited to the first 25 people to sign up. For more information or to register, call (262) 781-8011 x3083 or send an email to operatortraining@woltergroupllc.com
Customers can sign up for no-cost forklift safety consultations at Toyota Material Handling's dealerships in honor of National Forklift Safety Day. The consultations, provided by authorized Toyota dealers in more than 230 locations in North America, can provide valuable insight about ways to reduce risk in the workplace. Consultations will be held on National Forklift Safety Day, June 12, 2018. For more information, contact your local Toyota Forklift dealer, or submit a request at www.toyotaforklift.com/request-a-quote?r=forklift-training. For more about forklift safety, visit www.toyotaforklift.com/national-forklift-safety-day.
UniCarriers Americas is observing National Forklift Safety Day by offering FREE forklift operator training at its factory stores in Hartland, Wis., and Woburn, Mass. Unicarriers is also celebrating with special parts pricing from its Aftermarket Department. Interested? Please contact Ralph Klute of Capital Equipment & Handling (Wisconsin) at ralphk@cehwi.com or Debbie Queen of New England Industrial Truck (Massachusetts) at dqueen@neit.com for more details about the factory store promotions.
On June 12 MCFA (Mitsubishi Caterpillar Forklift America Inc.) will partner with the Industrial Truck Association (ITA) to raise awareness of forklift safety and inspire stakeholders throughout the industry to help spread the message. Since many forklift-related accidents are attributed to operator oversight or operators being unfamiliar with their forklift equipment, MCFA has found it imperative to focus on the importance of proper training and certification. MCFA's "Engaged in Safety" campaign will reinforce the message that properly trained forklift operators are aware of the potential hazards associated with operating a forklift in their environment and implement the control measures necessary to minimize the risks associated with those hazards. For more information about the Engaged in Safety initiative, go to www.mcfa.com/nfsd2018.
In honor of National Forklift Safety Day 2018, Raymond Handling Concepts Corp. (RHCC), a material handling equipment supplier in Northern California and the Northwest, has announced that its "Safety Show Offs" contest is now live until June 30. RHCC wants to hear from its customers on how they promote a safe workplace. The winner of the contest will receive a catered lunch for up to 30 people, provided by RHCC. Submit your contest entry here. To qualify for the contest, you must be a current customer using any model of Raymond lift truck. To enter, customers must submit a photo or video of their forklift, write a statement about how they promote a safe workplace, and provide the number of days since their last forklift accident.
Crown Equipment, one of the world's largest material handling companies, is using National Forklift Safety Day to kick off an ongoing educational campaign designed to raise awareness of important forklift safety topics. The campaign is built around the availability of new safety resources and content on crown.com. Beginning on National Forklift Safety Day, a series of safety-related articles will be posted to Crown's blog. A new product safety-features guide will be available for download on Crown's safety page. The campaign also includes a series of educational safety posters that will be released sequentially for download so end users can display them within their facility. As part of the campaign, Crown will also be highlighting customer stories that feature safety best practices and impactful results.
That changing landscape is forcing companies to adapt or replace their traditional approaches to product design and production. Specifically, many are changing the way they run factories by optimizing supply chains, increasing sustainability, and integrating after-sales services into their business models.
“North American manufacturers have embraced the factory of the future. Working with service providers, many companies are using AI and the cloud to make production systems more efficient and resilient,” Bob Krohn, partner at ISG, said in the “2024 ISG Provider Lens Manufacturing Industry Services and Solutions report for North America.”
To get there, companies in the region are aggressively investing in digital technologies, especially AI and ML, for product design and production, ISG says. Under pressure to bring new products to market faster, manufacturers are using AI-enabled tools for more efficient design and rapid prototyping. And generative AI platforms are already in use at some companies, streamlining product design and engineering.
At the same time, North American manufacturers are seeking to increase both revenue and customer satisfaction by introducing services alongside or instead of traditional products, the report says. That includes implementing business models that may include offering subscription, pay-per-use, and asset-as-a-service options. And they hope to extend product life cycles through an increasing focus on after-sales servicing, repairs. and condition monitoring.
Additional benefits of manufacturers’ increased focus on tech include better handling of cybersecurity threats and data privacy regulations. It also helps build improved resilience to cope with supply chain disruptions by adopting cloud-based supply chain management, advanced analytics, real-time IoT tracking, and AI-enabled optimization.
“The changes of the past several years have spurred manufacturers into action,” Jan Erik Aase, partner and global leader, ISG Provider Lens Research, said in a release. “Digital transformation and a culture of continuous improvement can position them for long-term success.”
Women are significantly underrepresented in the global transport sector workforce, comprising only 12% of transportation and storage workers worldwide as they face hurdles such as unfavorable workplace policies and significant gender gaps in operational, technical and leadership roles, a study from the World Bank Group shows.
This underrepresentation limits diverse perspectives in service design and decision-making, negatively affects businesses and undermines economic growth, according to the report, “Addressing Barriers to Women’s Participation in Transport.” The paper—which covers global trends and provides in-depth analysis of the women’s role in the transport sector in Europe and Central Asia (ECA) and Middle East and North Africa (MENA)—was prepared jointly by the World Bank Group, the Asian Development Bank (ADB), the German Agency for International Cooperation (GIZ), the European Investment Bank (EIB), and the International Transport Forum (ITF).
The slim proportion of women in the sector comes at a cost, since increasing female participation and leadership can drive innovation, enhance team performance, and improve service delivery for diverse users, while boosting GDP and addressing critical labor shortages, researchers said.
To drive solutions, the researchers today unveiled the Women in Transport (WiT) Network, which is designed to bring together transport stakeholders dedicated to empowering women across all facets and levels of the transport sector, and to serve as a forum for networking, recruitment, information exchange, training, and mentorship opportunities for women.
Initially, the WiT network will cover only the Europe and Central Asia and the Middle East and North Africa regions, but it is expected to gradually expand into a global initiative.
“When transport services are inclusive, economies thrive. Yet, as this joint report and our work at the EIB reveal, few transport companies fully leverage policies to better attract, retain and promote women,” Laura Piovesan, the European Investment Bank (EIB)’s Director General of the Projects Directorate, said in a release. “The Women in Transport Network enables us to unite efforts and scale impactful solutions - benefiting women, employers, communities and the climate.”
Oh, you work in logistics, too? Then you’ve probably met my friends Truedi, Lumi, and Roger.
No, you haven’t swapped business cards with those guys or eaten appetizers together at a trade-show social hour. But the chances are good that you’ve had conversations with them. That’s because they’re the online chatbots “employed” by three companies operating in the supply chain arena—TrueCommerce,Blue Yonder, and Truckstop. And there’s more where they came from. A number of other logistics-focused companies—like ChargePoint,Packsize,FedEx, and Inspectorio—have also jumped in the game.
While chatbots are actually highly technical applications, most of us know them as the small text boxes that pop up whenever you visit a company’s home page, eagerly asking questions like:
“I’m Truedi, the virtual assistant for TrueCommerce. Can I help you find what you need?”
“Hey! Want to connect with a rep from our team now?”
“Hi there. Can I ask you a quick question?”
Chatbots have proved particularly popular among retailers—an October survey by artificial intelligence (AI) specialist NLX found that a full 92% of U.S. merchants planned to have generative AI (GenAI) chatbots in place for the holiday shopping season. The companies said they planned to use those bots for both consumer-facing applications—like conversation-based product recommendations and customer service automation—and for employee-facing applications like automating business processes in buying and merchandising.
But how smart are these chatbots really? It varies. At the high end of the scale, there’s “Rufus,” Amazon’s GenAI-powered shopping assistant. Amazon says millions of consumers have used Rufus over the past year, asking it questions either by typing or speaking. The tool then searches Amazon’s product listings, customer reviews, and community Q&A forums to come up with answers. The bot can also compare different products, make product recommendations based on the weather where a consumer lives, and provide info on the latest fashion trends, according to the retailer.
Another top-shelf chatbot is “Manhattan Active Maven,” a GenAI-powered tool from supply chain software developer Manhattan Associates that was recently adopted by the Army and Air Force Exchange Service. The Exchange Service, which is the 54th-largest retailer in the U.S., is using Maven to answer inquiries from customers—largely U.S. soldiers, airmen, and their families—including requests for information related to order status, order changes, shipping, and returns.
However, not all chatbots are that sophisticated, and not all are equipped with AI, according to IBM. The earliest generation—known as “FAQ chatbots”—are only clever enough to recognize certain keywords in a list of known questions and then respond with preprogrammed answers. In contrast, modern chatbots increasingly use conversational AI techniques such as natural language processing to “understand” users’ questions, IBM said. It added that the next generation of chatbots with GenAI capabilities will be able to grasp and respond to increasingly complex queries and even adapt to a user’s style of conversation.
Given their wide range of capabilities, it’s not always easy to know just how “smart” the chatbot you’re talking to is. But come to think of it, maybe that’s also true of the live workers we come in contact with each day. Depending on who picks up the phone, you might find yourself speaking with an intern who’s still learning the ropes or a seasoned professional who can handle most any challenge. Either way, the best way to interact with our new chatbot colleagues is probably to take the same approach you would with their human counterparts: Start out simple, and be respectful; you never know what you’ll learn.
With the hourglass dwindling before steep tariffs threatened by the new Trump Administration will impose new taxes on U.S. companies importing goods from abroad, organizations need to deploy strategies to handle those spiraling costs.
American companies with far-flung supply chains have been hanging for weeks in a “wait-and-see” situation to learn if they will have to pay increased fees to U.S. Customs and Border Enforcement agents for every container they import from certain nations. After paying those levies, companies face the stark choice of either cutting their own profit margins or passing the increased cost on to U.S. consumers in the form of higher prices.
The impact could be particularly harsh for American manufacturers, according to Kerrie Jordan, Group Vice President, Product Management at supply chain software vendor Epicor. “If higher tariffs go into effect, imported goods will cost more,” Jordan said in a statement. “Companies must assess the impact of higher prices and create resilient strategies to absorb, offset, or reduce the impact of higher costs. For companies that import foreign goods, they will have to find alternatives or pay the tariffs and somehow offset the cost to the business. This can take the form of building up inventory before tariffs go into effect or finding an equivalent domestic alternative if they don’t want to pay the tariff.”
Tariffs could be particularly painful for U.S. manufacturers that import raw materials—such as steel, aluminum, or rare earth minerals—since the impact would have a domino effect throughout their operations, according to a statement from Matt Lekstutis, Director at consulting firm Efficio. “Based on the industry, there could be a large detrimental impact on a company's operations. If there is an increase in raw materials or a delay in those shipments, as being the first step in materials / supply chain process, there is the possibility of a ripple down effect into the rest of the supply chain operations,” Lekstutis said.
New tariffs could also hurt consumer packaged goods (CPG) retailers, which are already being hit by the mere threat of tariffs in the form of inventory fluctuations seen as companies have rushed many imports into the country before the new administration began, according to a report from Iowa-based third party logistics provider (3PL) JT Logistics. That jump in imported goods has quickly led to escalating demands for expanded warehousing, since CPG companies need a place to store all that material, Jamie Cord, president and CEO of JT Logistics, said in a release
Immediate strategies to cope with that disruption include adopting strategies that prioritize agility, including capacity planning and risk diversification by leveraging multiple fulfillment partners, and strategic inventory positioning across regional warehouses to bypass bottlenecks caused by trade restrictions, JT Logistics said. And long-term resilience recommendations include scenario-based planning, expanded supplier networks, inventory buffering, multimodal transportation solutions, and investment in automation and AI for insights and smarter operations, the firm said.
“Navigating the complexities of tariff-driven disruptions requires forward-thinking strategies,” Cord said. “By leveraging predictive modeling, diversifying warehouse networks, and strategically positioning inventory, JT Logistics is empowering CPG brands to remain adaptive, minimize risks, and remain competitive in the current dynamic market."
With so many variables at play, no company can predict the final impact of the potential Trump tariffs, so American companies should start planning for all potential outcomes at once, according to a statement from Nari Viswanathan, senior director of supply chain strategy at Coupa Software. Faced with layers of disruption—with the possible tariffs coming on top of pre-existing geopolitical conflicts and security risks—logistics hubs and businesses must prepare for any what-if scenario. In fact, the strongest companies will have scenarios planned as far out as the next three to five years, Viswanathan said.
Grocery shoppers at select IGA, Price Less, and Food Giant stores will soon be able to use an upgraded in-store digital commerce experience, since store chain operator Houchens Food Group said it would deploy technology from eGrowcery, provider of a retail food industry white-label digital commerce platform.
Kentucky-based Houchens Food Group, which owns and operates more than 400 grocery, convenience, hardware/DIY, and foodservice locations in 15 states, said the move would empower retailers to rethink how and when to engage their shoppers best.
“At HFG we are focused on technology vendors that allow for highly targeted and personalized customer experiences, data-driven decision making, and e-commerce capabilities that do not interrupt day to day customer service at store level. We are thrilled to partner with eGrowcery to assist us in targeting the right audience with the right message at the right time,” Craig Knies, Chief Marketing Officer of Houchens Food Group, said in a release.
Michigan-based eGrowcery, which operates both in the United States and abroad, says it gives retail groups like Houchens Food Group the ability to provide a white-label e-commerce platform to the retailers it supplies, and integrate the program into the company’s overall technology offering. “Houchens Food Group is a great example of an organization that is working hard to simultaneously enhance its technology offering, engage shoppers through more channels and alleviate some of the administrative burden for its staff,” Patrick Hughes, CEO of eGrowcery, said.