When it comes to forklift safety, good operator training will always be Number One. But a variety of lift truck accessories, devices, and technology products can also help you enhance safety for forklift operators and pedestrians in your warehouse. Here are some recent examples that are now on the market.
FORKLIFT ANTI-COLLISION SYSTEM
ELOshield, a forklift anti-collision system, made its U.S. debut at the Modex 2018 show in Atlanta. ELOshield was developed by Elokon, a European provider of lift truck safety technology.
ELOshield is a UHF (ultra-high-frequency)-based warning system that helps prevent industrial truck accidents (both vehicle-to-vehicle and vehicle-to-person). A fixed-site version monitors accident-prone areas, such as high-traffic aisle intersections. A mobile version monitors zones of up to 50 feet around moving vehicles. These zones can be programmed, by vehicle, as circles, symmetrical rectangles, or asymmetrical polygons. Two zones, representing "warning" and "danger" risks, can trigger different system reactions.
When trucks get too close to each other or pedestrians, the truck-mounted display sends an audible and/or visual alert, automatically slows the truck down to "creep speed," and, if desired, stops the truck. If pedestrians come too close to a truck, their tags vibrate and sound an alarm.
This advanced driver-assistance system includes ID tags for industrial trucks, pedestrians, and fixed locations (like racking or doorways), as well as operator displays for each vehicle and a charging system for the pedestrian tags. (Elokon, www.elokon.com)
FORKLIFT SAFETY STROBE LIGHTS
TVH in the Americas (TVH), a supplier of replacement parts for material handling and industrial equipment, has added new dual-color strobes to its ML2 LED, ML5 LED, and ML55 LED series forklift safety lights. These strobes come in four different color combinations: amber/blue, amber/clear, amber/red, and blue/red. The dual-color option is ideal for alerting other workers of a forklift's action, the company says. If the forklift is moving, the strobe will flash one color. When the forklift is stopped and the forks are lifting, the strobe will flash the other color, indicating that the forklift is in use and not just parked.
Each strobe series is rated 12-80VDC. All of the units have six LEDs per head (three of each color) and come with a two-year warranty. (TVH in the Americas, www.tvh.com)
STANDUP FORKLIFT UNDERRIDE PREVENTION
The Backbone from Lakeport Metalcraft Inc. is a vertical metal bar designed to prevent serious and potentially fatal injuries to operators of reach trucks and standup forklifts caused by horizontal objects intruding into the operator's compartment. According to the device's manufacturer, most of these accidents occur during rearward collisions with racking—for example, when a horizontal rack beam penetrates the operator compartment.
The Backbone is easy to install and attaches in minutes, according to the manufacturer. It also complies with the ANSI B56.1 safety standard for lift trucks and meets the requirement to withstand the impact of a fully loaded truck traveling 1.6 km/h, or approximately 1 mph. (Lakeport Metalcraft Inc., www.lakeportmetalcraft.com)
DOCK SAFETY COMMUNICATION SYSTEM
When used in concert with its Dok-Lok vehicle restraint system, Rite-Hite's Corner-Vu, Leveler-Vu, Pedestrian-Vu, and new Approach-Vu warning systems make forklift operators and pedestrians aware of lift truck activity in and around loading and receiving docks as well as inside truck trailers, improving safety for everyone.
Corner-Vu lights (see photo) are located on the upper corners of the interior dock door, without obstructing the forklift driver's view. A green light means the trailer is safely secured to the loading dock with a Dok-Lok restraint, while a red light indicates the trailer is not secured and is unsafe to enter. Corner-Vu lights also serve as a reference point for the overhead door opening.
Leveler-Vu helps prevent accidents by conveying Dok-Lok status to the forklift operator while he or she is inside the trailer. A green light means the trailer is safely secured to the loading dock with a Dok-Lok restraint. A red light indicates the trailer is not secured. The lights also serve as a reference point of the leveler location for the lift truck operator when backing out of the trailer. Leveler-Vu lights mount into the back of the leveler in the standard weather-seal channel and are positioned below the surface of the leveler, preventing direct contact with forklifts.
Pedestrian-Vu communicates to pedestrians and material handling equipment operators on the dock that there is activity inside a trailer. Motion sensors are located on each side of the dock door and are aimed inside the trailer; an intense flashing blue light is emitted onto the dock leveler when motion is detected inside the trailer. Pedestrian-Vu also works in conjunction with Dok-Lok to alert any dockworker or forklift that enters an unsecured trailer. The blue light flickers as an audible alarm alerts the worker that he or she has entered an unsecured trailer, while the external light system simultaneously changes to red, warning the truck driver that there is activity inside the trailer.
Outside the dock opening, from a fixed location above the dock door, the Approach-Vu sensor detects the motion of a tractor-trailer backing into a dock position. A visual and audible alarm located on the Dok-Lok vehicle restraint alerts dock workers and pedestrians of the impending danger. According to the manufacturer, this multisensory alert system is important because ambient noise often masks the sound of a cab's engine, which can be 70 feet or more from the back of the trailer. (Rite-Hite, www.rite-hite.com)
LED FORKLIFT WARNING LIGHT
Industrial lighting expert Larson Electronics LLC has released the EXHL-TRN-RPS-LE4-FKWL-BLU-M, a new 25-watt rechargeable blue LED forklift warning light. The unit produces 2,250 lumens of intense blue light that is visible both during the day and at night to indicate the forklift's pathway, warning pedestrians of ongoing forklift operation.
The explosion-proof light operates on a rechargeable lithium-ion battery with eight hours of runtime. An unbreakable polycarbonate lens covers the light. The unit's housing, constructed of extruded aluminum, is waterproof to three meters and is resistant to dust, dirt, and humidity. The light can operate in temperatures of minus 40 degrees C to 60 degrees C (minus 40 degrees F to 140 degrees F), and is resistant to shock and vibration. An adjustable magnetic mount allows operators to control the tilt and rotation of the LED. (Larson Electronics LLC, www.larsonelectronics.com)
ARC SAFETY LIGHT
According to Panacea Aftermarket Co., its exclusive patent-pending LED forklift arc safety light is the world's first. When used in conjunction with the company's red zone forklift safety lights, the light provides 75 times the coverage of standard blue forklift lights, the company says.
The safety light projects a wide, brightly colored line around the front, back, and sides of the truck, with forward and rear projection of eight to 12 feet. It is available in 12 to 80 volts and three colors: red, blue, and green. With an IP67-rated aluminum housing, the arc light comes with a lifetime warranty. (Panacea Aftermarket Co., panaceaco.com)
FORKLIFT SAFETY AND LOAD PROTECTION PRODUCTS
Australia-based SumoSafe Global says it offers a range of "ingeniously simple yet highly innovative" products that significantly reduce damage to palletized loads, making forklift trucks safer to operate.
The SumoSafe lineup includes:
SumoSafeforks—a radical new design of lift truck fork that takes traditional steel tines and encases the tips within a protective glove. Made from industrial-grade polyurethane, the glove limits the impact of a carelessly driven lift truck's forks against a load.
SumoGloves—a variation on the SumoSafefork. SumoGloves are quickly and easily fitted to the tips of a lift truck's existing forks. They are compatible with all common makes and sizes of forklift tines.
SumoVision—a system that improves an operator's forward visibility even when sightlines are obscured by a large bulky load.
SumoLevel—a new forklift mast-tilt indicator system that reduces accidental damage to pallets, loads, and racking caused by a lift truck's forks during pallet picking and putaway.
SumoBackbone—a protective device that can be retrofitted to any lift truck make or model to minimize the risk of an operator's suffering a spine or whiplash injury from reversing into a stationary object or being hit from the rear by another forklift. (SumoSafe Global, www.sumosafe.net)
COLLISION ALERT SYSTEM
Sensor solutions provider Sick's backup assistance system (BAS) is a stand-alone aftermarket solution that actively alerts the operator to unseen obstructions behind the forklift, which contributes to a reduction in accidents.
Using the manufacturer's compact, advanced laser measurement scanner, the backup assistance system gives real-time feedback to the driver via an audible warning only when the truck is too close to any stationary or moving object. This intelligent system, which was designed specifically for forklifts, can be connected to the reverse-drive function of the vehicle to eliminate false alarms. Kits are available for different-voltage trucks and electrical systems, the company says. (Sick Inc., www.sickusa.com)
SAFETY-DATA COLLECTION BELT
Modjoul Inc.'s SmartBelt improves safety by tracking forklift drivers' actions and identifying risky behaviors that could lead to safety incidents. The wearable SmartBelt uses sensors and a geographic positioning system (GPS) to gather data about location, motion, and environment, giving companies information that can help them understand behaviors and activities that lead to injuries, the manufacturer says.
Data are collected based on counts, duration, and rate of the employee's activities, including walking, sitting, falling, driving, bending, and tripping. The SmartBelt transmits the data to the cloud via Wi-Fi, and the information is reported in three customizable dashboard views: CEO, Supervisor, and Employee. The dashboard reports allow the viewer to see an overview and ranking of an employee's safety as well as to look at specific events and track an employee's location. The software allows the owner to go back in time to review the data leading up to and following an incident.
Available in sizes from 30 to 44 inches, the SmartBelt uses vibrations to send alerts from a supervisor to the wearer. If the wearer encounters a problem, an alert button located on the bottom of the SmartBelt buckle can be used to notify a supervisor via Wi-Fi and the Modjoul mobile app. The SmartBelt has a battery life of up to 12 hours; charging at the end of every shift is recommended. (Modjoul Inc., www.modjoul.com)
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.