When it comes to forklift safety, good operator training will always be Number One. But a variety of lift truck accessories, devices, and technology products can also help you enhance safety for forklift operators and pedestrians in your warehouse. Here are some recent examples that are now on the market.
FORKLIFT ANTI-COLLISION SYSTEM
ELOshield, a forklift anti-collision system, made its U.S. debut at the Modex 2018 show in Atlanta. ELOshield was developed by Elokon, a European provider of lift truck safety technology.
ELOshield is a UHF (ultra-high-frequency)-based warning system that helps prevent industrial truck accidents (both vehicle-to-vehicle and vehicle-to-person). A fixed-site version monitors accident-prone areas, such as high-traffic aisle intersections. A mobile version monitors zones of up to 50 feet around moving vehicles. These zones can be programmed, by vehicle, as circles, symmetrical rectangles, or asymmetrical polygons. Two zones, representing "warning" and "danger" risks, can trigger different system reactions.
When trucks get too close to each other or pedestrians, the truck-mounted display sends an audible and/or visual alert, automatically slows the truck down to "creep speed," and, if desired, stops the truck. If pedestrians come too close to a truck, their tags vibrate and sound an alarm.
This advanced driver-assistance system includes ID tags for industrial trucks, pedestrians, and fixed locations (like racking or doorways), as well as operator displays for each vehicle and a charging system for the pedestrian tags. (Elokon, www.elokon.com)
FORKLIFT SAFETY STROBE LIGHTS
TVH in the Americas (TVH), a supplier of replacement parts for material handling and industrial equipment, has added new dual-color strobes to its ML2 LED, ML5 LED, and ML55 LED series forklift safety lights. These strobes come in four different color combinations: amber/blue, amber/clear, amber/red, and blue/red. The dual-color option is ideal for alerting other workers of a forklift's action, the company says. If the forklift is moving, the strobe will flash one color. When the forklift is stopped and the forks are lifting, the strobe will flash the other color, indicating that the forklift is in use and not just parked.
Each strobe series is rated 12-80VDC. All of the units have six LEDs per head (three of each color) and come with a two-year warranty. (TVH in the Americas, www.tvh.com)
STANDUP FORKLIFT UNDERRIDE PREVENTION
The Backbone from Lakeport Metalcraft Inc. is a vertical metal bar designed to prevent serious and potentially fatal injuries to operators of reach trucks and standup forklifts caused by horizontal objects intruding into the operator's compartment. According to the device's manufacturer, most of these accidents occur during rearward collisions with racking—for example, when a horizontal rack beam penetrates the operator compartment.
The Backbone is easy to install and attaches in minutes, according to the manufacturer. It also complies with the ANSI B56.1 safety standard for lift trucks and meets the requirement to withstand the impact of a fully loaded truck traveling 1.6 km/h, or approximately 1 mph. (Lakeport Metalcraft Inc., www.lakeportmetalcraft.com)
DOCK SAFETY COMMUNICATION SYSTEM
When used in concert with its Dok-Lok vehicle restraint system, Rite-Hite's Corner-Vu, Leveler-Vu, Pedestrian-Vu, and new Approach-Vu warning systems make forklift operators and pedestrians aware of lift truck activity in and around loading and receiving docks as well as inside truck trailers, improving safety for everyone.
Corner-Vu lights (see photo) are located on the upper corners of the interior dock door, without obstructing the forklift driver's view. A green light means the trailer is safely secured to the loading dock with a Dok-Lok restraint, while a red light indicates the trailer is not secured and is unsafe to enter. Corner-Vu lights also serve as a reference point for the overhead door opening.
Leveler-Vu helps prevent accidents by conveying Dok-Lok status to the forklift operator while he or she is inside the trailer. A green light means the trailer is safely secured to the loading dock with a Dok-Lok restraint. A red light indicates the trailer is not secured. The lights also serve as a reference point of the leveler location for the lift truck operator when backing out of the trailer. Leveler-Vu lights mount into the back of the leveler in the standard weather-seal channel and are positioned below the surface of the leveler, preventing direct contact with forklifts.
Pedestrian-Vu communicates to pedestrians and material handling equipment operators on the dock that there is activity inside a trailer. Motion sensors are located on each side of the dock door and are aimed inside the trailer; an intense flashing blue light is emitted onto the dock leveler when motion is detected inside the trailer. Pedestrian-Vu also works in conjunction with Dok-Lok to alert any dockworker or forklift that enters an unsecured trailer. The blue light flickers as an audible alarm alerts the worker that he or she has entered an unsecured trailer, while the external light system simultaneously changes to red, warning the truck driver that there is activity inside the trailer.
Outside the dock opening, from a fixed location above the dock door, the Approach-Vu sensor detects the motion of a tractor-trailer backing into a dock position. A visual and audible alarm located on the Dok-Lok vehicle restraint alerts dock workers and pedestrians of the impending danger. According to the manufacturer, this multisensory alert system is important because ambient noise often masks the sound of a cab's engine, which can be 70 feet or more from the back of the trailer. (Rite-Hite, www.rite-hite.com)
LED FORKLIFT WARNING LIGHT
Industrial lighting expert Larson Electronics LLC has released the EXHL-TRN-RPS-LE4-FKWL-BLU-M, a new 25-watt rechargeable blue LED forklift warning light. The unit produces 2,250 lumens of intense blue light that is visible both during the day and at night to indicate the forklift's pathway, warning pedestrians of ongoing forklift operation.
The explosion-proof light operates on a rechargeable lithium-ion battery with eight hours of runtime. An unbreakable polycarbonate lens covers the light. The unit's housing, constructed of extruded aluminum, is waterproof to three meters and is resistant to dust, dirt, and humidity. The light can operate in temperatures of minus 40 degrees C to 60 degrees C (minus 40 degrees F to 140 degrees F), and is resistant to shock and vibration. An adjustable magnetic mount allows operators to control the tilt and rotation of the LED. (Larson Electronics LLC, www.larsonelectronics.com)
ARC SAFETY LIGHT
According to Panacea Aftermarket Co., its exclusive patent-pending LED forklift arc safety light is the world's first. When used in conjunction with the company's red zone forklift safety lights, the light provides 75 times the coverage of standard blue forklift lights, the company says.
The safety light projects a wide, brightly colored line around the front, back, and sides of the truck, with forward and rear projection of eight to 12 feet. It is available in 12 to 80 volts and three colors: red, blue, and green. With an IP67-rated aluminum housing, the arc light comes with a lifetime warranty. (Panacea Aftermarket Co., panaceaco.com)
FORKLIFT SAFETY AND LOAD PROTECTION PRODUCTS
Australia-based SumoSafe Global says it offers a range of "ingeniously simple yet highly innovative" products that significantly reduce damage to palletized loads, making forklift trucks safer to operate.
The SumoSafe lineup includes:
SumoSafeforks—a radical new design of lift truck fork that takes traditional steel tines and encases the tips within a protective glove. Made from industrial-grade polyurethane, the glove limits the impact of a carelessly driven lift truck's forks against a load.
SumoGloves—a variation on the SumoSafefork. SumoGloves are quickly and easily fitted to the tips of a lift truck's existing forks. They are compatible with all common makes and sizes of forklift tines.
SumoVision—a system that improves an operator's forward visibility even when sightlines are obscured by a large bulky load.
SumoLevel—a new forklift mast-tilt indicator system that reduces accidental damage to pallets, loads, and racking caused by a lift truck's forks during pallet picking and putaway.
SumoBackbone—a protective device that can be retrofitted to any lift truck make or model to minimize the risk of an operator's suffering a spine or whiplash injury from reversing into a stationary object or being hit from the rear by another forklift. (SumoSafe Global, www.sumosafe.net)
COLLISION ALERT SYSTEM
Sensor solutions provider Sick's backup assistance system (BAS) is a stand-alone aftermarket solution that actively alerts the operator to unseen obstructions behind the forklift, which contributes to a reduction in accidents.
Using the manufacturer's compact, advanced laser measurement scanner, the backup assistance system gives real-time feedback to the driver via an audible warning only when the truck is too close to any stationary or moving object. This intelligent system, which was designed specifically for forklifts, can be connected to the reverse-drive function of the vehicle to eliminate false alarms. Kits are available for different-voltage trucks and electrical systems, the company says. (Sick Inc., www.sickusa.com)
SAFETY-DATA COLLECTION BELT
Modjoul Inc.'s SmartBelt improves safety by tracking forklift drivers' actions and identifying risky behaviors that could lead to safety incidents. The wearable SmartBelt uses sensors and a geographic positioning system (GPS) to gather data about location, motion, and environment, giving companies information that can help them understand behaviors and activities that lead to injuries, the manufacturer says.
Data are collected based on counts, duration, and rate of the employee's activities, including walking, sitting, falling, driving, bending, and tripping. The SmartBelt transmits the data to the cloud via Wi-Fi, and the information is reported in three customizable dashboard views: CEO, Supervisor, and Employee. The dashboard reports allow the viewer to see an overview and ranking of an employee's safety as well as to look at specific events and track an employee's location. The software allows the owner to go back in time to review the data leading up to and following an incident.
Available in sizes from 30 to 44 inches, the SmartBelt uses vibrations to send alerts from a supervisor to the wearer. If the wearer encounters a problem, an alert button located on the bottom of the SmartBelt buckle can be used to notify a supervisor via Wi-Fi and the Modjoul mobile app. The SmartBelt has a battery life of up to 12 hours; charging at the end of every shift is recommended. (Modjoul Inc., www.modjoul.com)
That changing landscape is forcing companies to adapt or replace their traditional approaches to product design and production. Specifically, many are changing the way they run factories by optimizing supply chains, increasing sustainability, and integrating after-sales services into their business models.
“North American manufacturers have embraced the factory of the future. Working with service providers, many companies are using AI and the cloud to make production systems more efficient and resilient,” Bob Krohn, partner at ISG, said in the “2024 ISG Provider Lens Manufacturing Industry Services and Solutions report for North America.”
To get there, companies in the region are aggressively investing in digital technologies, especially AI and ML, for product design and production, ISG says. Under pressure to bring new products to market faster, manufacturers are using AI-enabled tools for more efficient design and rapid prototyping. And generative AI platforms are already in use at some companies, streamlining product design and engineering.
At the same time, North American manufacturers are seeking to increase both revenue and customer satisfaction by introducing services alongside or instead of traditional products, the report says. That includes implementing business models that may include offering subscription, pay-per-use, and asset-as-a-service options. And they hope to extend product life cycles through an increasing focus on after-sales servicing, repairs. and condition monitoring.
Additional benefits of manufacturers’ increased focus on tech include better handling of cybersecurity threats and data privacy regulations. It also helps build improved resilience to cope with supply chain disruptions by adopting cloud-based supply chain management, advanced analytics, real-time IoT tracking, and AI-enabled optimization.
“The changes of the past several years have spurred manufacturers into action,” Jan Erik Aase, partner and global leader, ISG Provider Lens Research, said in a release. “Digital transformation and a culture of continuous improvement can position them for long-term success.”
Women are significantly underrepresented in the global transport sector workforce, comprising only 12% of transportation and storage workers worldwide as they face hurdles such as unfavorable workplace policies and significant gender gaps in operational, technical and leadership roles, a study from the World Bank Group shows.
This underrepresentation limits diverse perspectives in service design and decision-making, negatively affects businesses and undermines economic growth, according to the report, “Addressing Barriers to Women’s Participation in Transport.” The paper—which covers global trends and provides in-depth analysis of the women’s role in the transport sector in Europe and Central Asia (ECA) and Middle East and North Africa (MENA)—was prepared jointly by the World Bank Group, the Asian Development Bank (ADB), the German Agency for International Cooperation (GIZ), the European Investment Bank (EIB), and the International Transport Forum (ITF).
The slim proportion of women in the sector comes at a cost, since increasing female participation and leadership can drive innovation, enhance team performance, and improve service delivery for diverse users, while boosting GDP and addressing critical labor shortages, researchers said.
To drive solutions, the researchers today unveiled the Women in Transport (WiT) Network, which is designed to bring together transport stakeholders dedicated to empowering women across all facets and levels of the transport sector, and to serve as a forum for networking, recruitment, information exchange, training, and mentorship opportunities for women.
Initially, the WiT network will cover only the Europe and Central Asia and the Middle East and North Africa regions, but it is expected to gradually expand into a global initiative.
“When transport services are inclusive, economies thrive. Yet, as this joint report and our work at the EIB reveal, few transport companies fully leverage policies to better attract, retain and promote women,” Laura Piovesan, the European Investment Bank (EIB)’s Director General of the Projects Directorate, said in a release. “The Women in Transport Network enables us to unite efforts and scale impactful solutions - benefiting women, employers, communities and the climate.”
Oh, you work in logistics, too? Then you’ve probably met my friends Truedi, Lumi, and Roger.
No, you haven’t swapped business cards with those guys or eaten appetizers together at a trade-show social hour. But the chances are good that you’ve had conversations with them. That’s because they’re the online chatbots “employed” by three companies operating in the supply chain arena—TrueCommerce,Blue Yonder, and Truckstop. And there’s more where they came from. A number of other logistics-focused companies—like ChargePoint,Packsize,FedEx, and Inspectorio—have also jumped in the game.
While chatbots are actually highly technical applications, most of us know them as the small text boxes that pop up whenever you visit a company’s home page, eagerly asking questions like:
“I’m Truedi, the virtual assistant for TrueCommerce. Can I help you find what you need?”
“Hey! Want to connect with a rep from our team now?”
“Hi there. Can I ask you a quick question?”
Chatbots have proved particularly popular among retailers—an October survey by artificial intelligence (AI) specialist NLX found that a full 92% of U.S. merchants planned to have generative AI (GenAI) chatbots in place for the holiday shopping season. The companies said they planned to use those bots for both consumer-facing applications—like conversation-based product recommendations and customer service automation—and for employee-facing applications like automating business processes in buying and merchandising.
But how smart are these chatbots really? It varies. At the high end of the scale, there’s “Rufus,” Amazon’s GenAI-powered shopping assistant. Amazon says millions of consumers have used Rufus over the past year, asking it questions either by typing or speaking. The tool then searches Amazon’s product listings, customer reviews, and community Q&A forums to come up with answers. The bot can also compare different products, make product recommendations based on the weather where a consumer lives, and provide info on the latest fashion trends, according to the retailer.
Another top-shelf chatbot is “Manhattan Active Maven,” a GenAI-powered tool from supply chain software developer Manhattan Associates that was recently adopted by the Army and Air Force Exchange Service. The Exchange Service, which is the 54th-largest retailer in the U.S., is using Maven to answer inquiries from customers—largely U.S. soldiers, airmen, and their families—including requests for information related to order status, order changes, shipping, and returns.
However, not all chatbots are that sophisticated, and not all are equipped with AI, according to IBM. The earliest generation—known as “FAQ chatbots”—are only clever enough to recognize certain keywords in a list of known questions and then respond with preprogrammed answers. In contrast, modern chatbots increasingly use conversational AI techniques such as natural language processing to “understand” users’ questions, IBM said. It added that the next generation of chatbots with GenAI capabilities will be able to grasp and respond to increasingly complex queries and even adapt to a user’s style of conversation.
Given their wide range of capabilities, it’s not always easy to know just how “smart” the chatbot you’re talking to is. But come to think of it, maybe that’s also true of the live workers we come in contact with each day. Depending on who picks up the phone, you might find yourself speaking with an intern who’s still learning the ropes or a seasoned professional who can handle most any challenge. Either way, the best way to interact with our new chatbot colleagues is probably to take the same approach you would with their human counterparts: Start out simple, and be respectful; you never know what you’ll learn.
With the hourglass dwindling before steep tariffs threatened by the new Trump Administration will impose new taxes on U.S. companies importing goods from abroad, organizations need to deploy strategies to handle those spiraling costs.
American companies with far-flung supply chains have been hanging for weeks in a “wait-and-see” situation to learn if they will have to pay increased fees to U.S. Customs and Border Enforcement agents for every container they import from certain nations. After paying those levies, companies face the stark choice of either cutting their own profit margins or passing the increased cost on to U.S. consumers in the form of higher prices.
The impact could be particularly harsh for American manufacturers, according to Kerrie Jordan, Group Vice President, Product Management at supply chain software vendor Epicor. “If higher tariffs go into effect, imported goods will cost more,” Jordan said in a statement. “Companies must assess the impact of higher prices and create resilient strategies to absorb, offset, or reduce the impact of higher costs. For companies that import foreign goods, they will have to find alternatives or pay the tariffs and somehow offset the cost to the business. This can take the form of building up inventory before tariffs go into effect or finding an equivalent domestic alternative if they don’t want to pay the tariff.”
Tariffs could be particularly painful for U.S. manufacturers that import raw materials—such as steel, aluminum, or rare earth minerals—since the impact would have a domino effect throughout their operations, according to a statement from Matt Lekstutis, Director at consulting firm Efficio. “Based on the industry, there could be a large detrimental impact on a company's operations. If there is an increase in raw materials or a delay in those shipments, as being the first step in materials / supply chain process, there is the possibility of a ripple down effect into the rest of the supply chain operations,” Lekstutis said.
New tariffs could also hurt consumer packaged goods (CPG) retailers, which are already being hit by the mere threat of tariffs in the form of inventory fluctuations seen as companies have rushed many imports into the country before the new administration began, according to a report from Iowa-based third party logistics provider (3PL) JT Logistics. That jump in imported goods has quickly led to escalating demands for expanded warehousing, since CPG companies need a place to store all that material, Jamie Cord, president and CEO of JT Logistics, said in a release
Immediate strategies to cope with that disruption include adopting strategies that prioritize agility, including capacity planning and risk diversification by leveraging multiple fulfillment partners, and strategic inventory positioning across regional warehouses to bypass bottlenecks caused by trade restrictions, JT Logistics said. And long-term resilience recommendations include scenario-based planning, expanded supplier networks, inventory buffering, multimodal transportation solutions, and investment in automation and AI for insights and smarter operations, the firm said.
“Navigating the complexities of tariff-driven disruptions requires forward-thinking strategies,” Cord said. “By leveraging predictive modeling, diversifying warehouse networks, and strategically positioning inventory, JT Logistics is empowering CPG brands to remain adaptive, minimize risks, and remain competitive in the current dynamic market."
With so many variables at play, no company can predict the final impact of the potential Trump tariffs, so American companies should start planning for all potential outcomes at once, according to a statement from Nari Viswanathan, senior director of supply chain strategy at Coupa Software. Faced with layers of disruption—with the possible tariffs coming on top of pre-existing geopolitical conflicts and security risks—logistics hubs and businesses must prepare for any what-if scenario. In fact, the strongest companies will have scenarios planned as far out as the next three to five years, Viswanathan said.
Grocery shoppers at select IGA, Price Less, and Food Giant stores will soon be able to use an upgraded in-store digital commerce experience, since store chain operator Houchens Food Group said it would deploy technology from eGrowcery, provider of a retail food industry white-label digital commerce platform.
Kentucky-based Houchens Food Group, which owns and operates more than 400 grocery, convenience, hardware/DIY, and foodservice locations in 15 states, said the move would empower retailers to rethink how and when to engage their shoppers best.
“At HFG we are focused on technology vendors that allow for highly targeted and personalized customer experiences, data-driven decision making, and e-commerce capabilities that do not interrupt day to day customer service at store level. We are thrilled to partner with eGrowcery to assist us in targeting the right audience with the right message at the right time,” Craig Knies, Chief Marketing Officer of Houchens Food Group, said in a release.
Michigan-based eGrowcery, which operates both in the United States and abroad, says it gives retail groups like Houchens Food Group the ability to provide a white-label e-commerce platform to the retailers it supplies, and integrate the program into the company’s overall technology offering. “Houchens Food Group is a great example of an organization that is working hard to simultaneously enhance its technology offering, engage shoppers through more channels and alleviate some of the administrative burden for its staff,” Patrick Hughes, CEO of eGrowcery, said.