Ben Ames has spent 20 years as a journalist since starting out as a daily newspaper reporter in Pennsylvania in 1995. From 1999 forward, he has focused on business and technology reporting for a number of trade journals, beginning when he joined Design News and Modern Materials Handling magazines. Ames is author of the trail guide "Hiking Massachusetts" and is a graduate of the Columbia School of Journalism.
Beer giant Anheuser-Busch Co. LLC said today it placed an order for up to 800 hydrogen-electric powered semi trucks from Nikola Motor Co. and will begin using some of the electric vehicles before the end of the year.
In announcing the largest deal to date for heavy-duty trucks powered by hydrogen fuel cells, St. Louis-based Anheuser-Busch cited the Nikola One trucks' range of 500 to 1,200 miles per refueling stop, 20-minute refueling time, and zero-emission operations. Anheuser-Busch is a unit of Belgian brewer InBev.
Anheuser-Busch plans to integrate the full order into its dedicated fleet by 2020, replacing all of the 750 to 900 vehicles in that fleet by 2025, Ingrid De Ryck, vice president for procurement and sustainability at Anheuser-Busch, said in a conference call with reporters. The company uses its dedicated fleet to move one-third of its total U.S. over-the-road shipments between its brewery and wholesale networks, De Ryck said. This represents about 12.5 billion 12-ounce cans per year, she said.
Depending on the terrain and load size, a Nikola One truck can travel 100 to 200 miles on its battery alone, a Nikola spokeswoman said. However, each vehicle carries a hydrogen-powered fuel cell to automatically re-charge its battery pack as it travels. That fuel cell requires refueling every 800 to 1,200 miles, she said.
Salt Lake City-based Nikola did not disclose the value of the order, though published reports pegged it as high as $720 million. The vehicles would be less expensive to operate than diesel trucks on a dollar-per-mile basis, Nikola CEO Trevor Milton said on the call.
Nikola leases its vehicles at a rate of 90 cents to $1 per mile in a package that covers the vehicle, fuel, warranty, and maintenance. It also includes replacement parts such as tires and wiper blades. Its leasing arrangements are managed by rental and leasing giant Ryder System Inc., which serves as Nikola's exclusive distribution and maintenance provider.
Anheuser-Busch will not favor one type of vehicle over the other, De Ryck said. "We see both solutions as complimentary," De Ryck said on the call. "We have thousands of routes, with very different distances, so both can co-exist with their own roles."
Another contrast between the two alternative-fuel technologies is the infrastructure required to fuel the trucks. Fully electric vehicles such as the Tesla Semi require specialized electric stations to recharge their batteries, with more powerful "Supercharger" stations providing a faster charge. In contrast, Nikola's trucks refuel by filling their tanks with compressed hydrogen fuel obtained from specialized stations. There are only about 30 such sites across the U.S., but Nikola has contracted with the Norwegian firm Nel ASA to create a nationwide hydrogen refueling network that will operate more than 700 hydrogen fueling stations by 2028, with 30 coming on line over the next two years, Milton said.
Nikola plans to defray the cost of building its refueling network by opening the stations to all vehicles, including private cars and commercial trucks, he said. The company, which will announce the locations later this year, said the stations will be situated on freeways just outside large cities. This is similar to the locations of the leading truck stops like Love's Travel Stops & Country Stores, Pilot Travel Centers LLC's Pilot Flying J, or TravelCenters of America's TA-Petro, he said.
Instead of shipping hydrogen to those stations, Nikola will generate the fuel on site, tapping into renewable power sources such as wind, solar, or hydroelectric to perform electrolysis, a process that uses electricity to split water into its chemical components of hydrogen and oxygen.
Self-driving technology could also be a differentiator between the Tesla and Nikola platforms. Tesla has promoted the improvements in safety and efficiency it says will be provided by "enhanced autopilot" features, which use a suite of surround cameras and onboard sensors to provide object detection, automatic emergency braking, automatic lane keeping, and lane-departure warning, the automaker says. Tesla also says its trucks are capable of operating in platoon mode, a strategy of improving aerodynamics and fuel efficiency by allowing multiple trucks to draft in quick succession, using precision telematics and wireless communications to follow a human driver in a lead vehicle.
Nikola trucks will ship with radar, camera, and lidar sensors—the latter a detection system that works on the principle of radar, but uses light from a laser—that are required for autonomous driving, Milton said on the call. But the company will wait to deploy those advanced features at a Level 5—or fully automated—level until it gains greater clarity on legal approval of self-driving cars, he said.
"Autonomy and platooning are really fun to dream about, but they are still speculative because they rely on changes to regulatory and safety issues," Milton said on the call. In the meantime, Nikola trucks will offer basic driver-assistance features such as automatic braking and lane control in a bid to improve safety. "When a truck wrecks, it wrecks everything in its path. And one driver fatality is too many," he said.
Penske said today that its facility in Channahon, Illinois, is now fully operational, and is predominantly powered by an onsite photovoltaic (PV) solar system, expected to generate roughly 80% of the building's energy needs at 200 KW capacity. Next, a Grand Rapids, Michigan, location will be also active in the coming months, and Penske's Linden, New Jersey, location is expected to go online in 2025.
And over the coming year, the Pennsylvania-based company will add seven more sites under its power purchase agreement with Sunrock Distributed Generation, retrofitting them with new PV solar systems which are expected to yield a total of roughly 600 KW of renewable energy. Those additional sites are all in California: Fresno, Hayward, La Mirada, National City, Riverside, San Diego, and San Leandro.
On average, four solar panel-powered Penske Truck Leasing facilities will generate an estimated 1-million-kilowatt hours (kWh) of renewable energy annually and will result in an emissions avoidance of 442 metric tons (MT) CO2e, which is equal to powering nearly 90 homes for one year.
"The initiative to install solar systems at our locations is a part of our company's LEED-certified facilities process," Ivet Taneva, Penske’s vice president of environmental affairs, said in a release. "Investing in solar has considerable economic impacts for our operations as well as the environmental benefits of further reducing emissions related to electricity use."
Overall, Penske Truck Leasing operates and maintains more than 437,000 vehicles and serves its customers from nearly 1,000 maintenance facilities and more than 2,500 truck rental locations across North America.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
Supply chains are poised for accelerated adoption of mobile robots and drones as those technologies mature and companies focus on implementing artificial intelligence (AI) and automation across their logistics operations.
That’s according to data from Gartner’s Hype Cycle for Mobile Robots and Drones, released this week. The report shows that several mobile robotics technologies will mature over the next two to five years, and also identifies breakthrough and rising technologies set to have an impact further out.
Gartner’s Hype Cycle is a graphical depiction of a common pattern that arises with each new technology or innovation through five phases of maturity and adoption. Chief supply chain officers can use the research to find robotic solutions that meet their needs, according to Gartner.
Gartner, Inc.
The mobile robotic technologies set to mature over the next two to five years are: collaborative in-aisle picking robots, light-cargo delivery robots, autonomous mobile robots (AMRs) for transport, mobile robotic goods-to-person systems, and robotic cube storage systems.
“As organizations look to further improve logistic operations, support automation and augment humans in various jobs, supply chain leaders have turned to mobile robots to support their strategy,” Dwight Klappich, VP analyst and Gartner fellow with the Gartner Supply Chain practice, said in a statement announcing the findings. “Mobile robots are continuing to evolve, becoming more powerful and practical, thus paving the way for continued technology innovation.”
Technologies that are on the rise include autonomous data collection and inspection technologies, which are expected to deliver benefits over the next five to 10 years. These include solutions like indoor-flying drones, which utilize AI-enabled vision or RFID to help with time-consuming inventory management, inspection, and surveillance tasks. The technology can also alleviate safety concerns that arise in warehouses, such as workers counting inventory in hard-to-reach places.
“Automating labor-intensive tasks can provide notable benefits,” Klappich said. “With AI capabilities increasingly embedded in mobile robots and drones, the potential to function unaided and adapt to environments will make it possible to support a growing number of use cases.”
Humanoid robots—which resemble the human body in shape—are among the technologies in the breakthrough stage, meaning that they are expected to have a transformational effect on supply chains, but their mainstream adoption could take 10 years or more.
“For supply chains with high-volume and predictable processes, humanoid robots have the potential to enhance or supplement the supply chain workforce,” Klappich also said. “However, while the pace of innovation is encouraging, the industry is years away from general-purpose humanoid robots being used in more complex retail and industrial environments.”
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.