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Seko adds full assembly option for U.S. home delivery services

3PL expands into more complex installations of home-delivered goods.

Freight forwarder and third-party logistics (3PL) provider Seko Logistics said today it has expanded its home delivery service to include the full assembly of heavyweight and bulky merchandise ordered online in the U.S.

The expansion of Seko's "white glove" delivery service means that it will now handle complex product set-ups and installations. Until now, Seko's set-up and installation services were focused on relatively simple procedures that would typically take 30 minutes or less to complete. Included in the full assembly option are the syncing of smart devices and the removal of packaging.


Itasca, Ill.-based Seko said it executed nearly 1 million white glove deliveries last year. It expects that figure to double by 2020 as consumers increase their online ordering of heavy, bulky items that often require detailed set-up and installation following the delivery.

Seko operates more than 60 U.S. locations. At the end of 2017, it launched a combined airfreight and final mile network for deliveries of bulky goods to destinations across the U.S.

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AI firm Augury banks $75 million in fresh VC

The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.

According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.

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Indian AMR firm Anscer expands to U.S. with new VC funding

The Indian warehouse robotics provider Anscer has landed new funding and is expanding into the U.S. with a new regional headquarters in Austin, Texas.

Bangalore-based Anscer had recently announced new financial backing from early-stage focused venture capital firm InfoEdge Ventures.

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Report: 65% of consumers made holiday returns this year

Report: 65% of consumers made holiday returns this year

Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.

The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.

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Automation delivers results for high-end designer

When you get the chance to automate your distribution center, take it.

That's exactly what leaders at interior design house Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.

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In search of the right WMS

IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.

The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.

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