Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
The folks in the supply chain management ecosystem are a pragmatic bunch. That pragmatism includes not allowing tax consequences to drive capital investment decisions. That said, many companies will find the tax bill about to be signed into law by President Trump amply rewarding, even if they don't invest a dime in capital equipment next year.
However, if they do spend a dime—or a lot more than that—they will find Uncle Sam to be more generous than he's been in the past.
The most sweeping tax reform bill in 31 years, which passed the House Tuesday, the Senate early yesterday morning, and the House again yesterday following a re-vote on procedural grounds, bestows significant benefits on businesses. Companies that are "C" corporations—which include all Fortune 500 companies and many small businesses—will be taxed at 21 percent starting in 2018, compared to the current range of 15 percent to 35 percent. The bill is a booster shot for smaller concerns that operate as "pass-through" entities. For example, most third-party logistics (3PL) warehouse companies are structured as pass-throughs, which means they pay taxes from business income and expenses on their personal tax returns. Those businesses stand to benefit both from a cut in most individual income tax rates and a 20-percent deduction on what the bill calls "qualified business income" from pass-through enterprises.
Businesses in service industries such as health care, legal, and professional services cannot claim the pass-through deduction. The deduction starts to phase out at certain income thresholds, and it is set to expire, along with most individual tax reductions, at the end of 2025.
The bill nearly doubles, to $1 million, the size of the so-called Section 179 expense deduction, which allows businesses to write off the full amount of equipment investments in the year they are made. The new law also increases to $2.5 million (from $2.03 million) the spending limits above which companies would be ineligible for the deduction.
In addition, all companies can fully deduct the cost of equipment purchases the first year the asset is placed into service. The major difference is that the Section 179 language is permanent, while the full depreciation benefit on all equipment purchases expires after five years. All of the new expensing provisions exclude investments in facilities such as warehouses and distribution centers, which are governed by different, and highly complex, depreciation schedules.
Pat O'Connor, an attorney for the International Warehouse Logistics Association (IWLA), which represents third-party public warehouse operators, said the new Section 179 spending caps represent a "true small-business tax incentive," because larger businesses that would normally spend above that threshold won't qualify for the deduction.
The Tax Foundation, which touts itself as the nation's leading independent tax policy research group, said in a report three days ago that the plan would spur an additional $1 trillion in growth over the next decade. Of that, $600 billion would come from the bill's permanent provisions and $400 billion from its temporary provisions, according to the group's forecast. The measure would add 0.29 percent to U.S. GDP over the next 10 years and create 339,000 full-time equivalent jobs, the Tax Foundation projected.
Not surprisingly, IWLA, most of whose members are structured as pass-through entities, is thrilled by what it has analyzed so far. The tax breaks granted to pass-throughs could incent IWLA members, who are normally cautious about spending, to loosen their purse strings, because they will have more capital to plow back into their businesses, Steve DeHaan, the group's president and CEO, said in a phone interview yesterday. Most IWLA members already re-invest available capital into their businesses, and the more favorable tax treatment will give them more reason to do so, especially as customers demand more services from their providers, DeHaan said.
"I see this as very positive for 3PL employees and leadership," DeHaan said. IWLA has not yet analyzed the impact of depreciation provisions on its members, he added.
On the transport side, where asset purchases are the norm, the ability to expense investments may free companies from being forced to give tax considerations as much weight in capital spending as they have in the past. The bill's language "will give transportation companies much more flexibility in making capital expenditures, permitting more of a focus on business reasons for such decisions rather than having to focus on tax consequences," James H. Burnley IV, Transportation Secretary under President Reagan and for many years an attorney in private practice in Washington, said in an e-mail.
Alan B. Graf Jr., CFO of Memphis-based transport giant FedEx Corp., said in a conference call with analysts Tuesday that FedEx may boost its $5.9 billion fiscal year 2018 capex budget if tax reform is enacted, though such a step-up would require a significant pickup in economic activity. The company also reported on Tuesday very strong fiscal second-quarter earnings, sending the price of its shares soaring nearly $9 a share in yesterday's trading.
Large truckers may not make immediate use of the tax bill's provisions, because they are still looking for drivers to fill the seats of the trucks they have. Large fleets are more concerned with driver recruitment and higher freight rates than they are in leveraging the bill's benefits to make additional equipment purchases, Benjamin J. Hartford, transport analyst for Robert W. Baird & Company Inc., an investment firm, said.
Randy Mullett, who runs his own lobbying firm after years as chief Washington lobbyist for the former trucking and logistics giant Con-way Inc. and then Greenwich, Conn.-based XPO Logistics Inc., which acquired Con-way in 2015, said the bill's expense provisions are a "small-business issue" more suited to independent owner-operators and micro fleets rather than large operators. Mullett said, though, that the language may goose truck and trailer investment as freight demand picks up and rates rise. The tax reductions also may free up capital for more mergers and acquisitions activity, he said.
NOT FOR EVERYONE
The tax breaks in the bill are not to everyone's liking. Most agree on the need to reform the complex and outdated tax code to streamline the process for consumers and allow businesses to more effectively compete. Yet many have objected to what they consider $1.5 trillion in budget-busting giveaways to corporations that are already performing quite well and not in need of additional stimulus. Many independent economists also question the Trump administration's forecasts of the law's impact on economic growth, especially by the middle of next decade, when some business and personal tax benefits expire.
The need for more fuel on the economic fire will likely be a matter of debate within the material handling sector. That segment is enjoying a bullish run, as the e-commerce boom ignites demand for more and larger warehouses and distribution centers, and for the systems and equipment needed to support a radical shift to the so-called omnichannel fulfillment model.
For example, the Conveyor Equipment Manufacturers Association (CEMA) said that booked orders for conveyor equipment in October rose 40.3 percent compared to October 2016, while shipments, otherwise known as "billed sales," increased by 29.3 percent over the same period, CEMA said.
"For the past couple of years, we've been on a record pace," said Bob Reinfried, CEMA's executive vice president. That's because warehouses have been investing in systems that allow them to handle high volumes of small e-commerce orders instead of pallet-sized loads, Reinfried said. "The strength of the market now is in unit handling, while the bulk side of the business has been relatively flat for a while," he said.
The expensing changes will "be a huge feature that will stimulate capital improvements in small to medium-sized companies," Mark K. Nelson, president of Nelson Equipment, a conveyor systems and pallet rack supplier in Shreveport, La., said. However, Scott Hennie, president of the Hudson, Ohio-based consulting firm Elite Supply Chain Solutions, and a board member of the Material Handling Equipment Distributors Association (MHEDA), said the overall impact may be limited, because buyers have already been opening their wallets.
"I don't believe that successful businesses wait on Washington to make their purchasing or strategic decisions," said Hennie. "Businesses, generally, are not going to stall or move their business based on what is decided by political bureaucrats."
Given surging demand for material handling equipment and systems, a tax incentive is more likely to sustain the current trend than trigger large jumps in new orders, said Philip Evers, a logistics professor at the University of Maryland's Robert H. Smith School of Business.
"A tax cut could certainly spur investment in some of those new technologies, but industrial buyers won't necessarily buy more expensive equipment than whatever will get the job done," Evers said. "They're more attuned to purchasing what's needed, nothing more."
Progress in generative AI (GenAI) is poised to impact business procurement processes through advancements in three areas—agentic reasoning, multimodality, and AI agents—according to Gartner Inc.
Those functions will redefine how procurement operates and significantly impact the agendas of chief procurement officers (CPOs). And 72% of procurement leaders are already prioritizing the integration of GenAI into their strategies, thus highlighting the recognition of its potential to drive significant improvements in efficiency and effectiveness, Gartner found in a survey conducted in July, 2024, with 258 global respondents.
Gartner defined the new functions as follows:
Agentic reasoning in GenAI allows for advanced decision-making processes that mimic human-like cognition. This capability will enable procurement functions to leverage GenAI to analyze complex scenarios and make informed decisions with greater accuracy and speed.
Multimodality refers to the ability of GenAI to process and integrate multiple forms of data, such as text, images, and audio. This will make GenAI more intuitively consumable to users and enhance procurement's ability to gather and analyze diverse information sources, leading to more comprehensive insights and better-informed strategies.
AI agents are autonomous systems that can perform tasks and make decisions on behalf of human operators. In procurement, these agents will automate procurement tasks and activities, freeing up human resources to focus on strategic initiatives, complex problem-solving and edge cases.
As CPOs look to maximize the value of GenAI in procurement, the study recommended three starting points: double down on data governance, develop and incorporate privacy standards into contracts, and increase procurement thresholds.
“These advancements will usher procurement into an era where the distance between ideas, insights, and actions will shorten rapidly,” Ryan Polk, senior director analyst in Gartner’s Supply Chain practice, said in a release. "Procurement leaders who build their foundation now through a focus on data quality, privacy and risk management have the potential to reap new levels of productivity and strategic value from the technology."
Businesses are cautiously optimistic as peak holiday shipping season draws near, with many anticipating year-over-year sales increases as they continue to battle challenging supply chain conditions.
That’s according to the DHL 2024 Peak Season Shipping Survey, released today by express shipping service provider DHL Express U.S. The company surveyed small and medium-sized enterprises (SMEs) to gauge their holiday business outlook compared to last year and found that a mix of optimism and “strategic caution” prevail ahead of this year’s peak.
Nearly half (48%) of the SMEs surveyed said they expect higher holiday sales compared to 2023, while 44% said they expect sales to remain on par with last year, and just 8% said they foresee a decline. Respondents said the main challenges to hitting those goals are supply chain problems (35%), inflation and fluctuating consumer demand (34%), staffing (16%), and inventory challenges (14%).
But respondents said they have strategies in place to tackle those issues. Many said they began preparing for holiday season earlier this year—with 45% saying they started planning in Q2 or earlier, up from 39% last year. Other strategies include expanding into international markets (35%) and leveraging holiday discounts (32%).
Sixty percent of respondents said they will prioritize personalized customer service as a way to enhance customer interactions and loyalty this year. Still others said they will invest in enhanced web and mobile experiences (23%) and eco-friendly practices (13%) to draw customers this holiday season.
That challenge is one of the reasons that fewer shoppers overall are satisfied with their shopping experiences lately, Lincolnshire, Illinois-based Zebra said in its “17th Annual Global Shopper Study.”th Annual Global Shopper Study.” While 85% of shoppers last year were satisfied with both the in-store and online experiences, only 81% in 2024 are satisfied with the in-store experience and just 79% with online shopping.
In response, most retailers (78%) say they are investing in technology tools that can help both frontline workers and those watching operations from behind the scenes to minimize theft and loss, Zebra said.
Just 38% of retailers currently use AI-based prescriptive analytics for loss prevention, but a much larger 50% say they plan to use it in the next 1-3 years. That was followed by self-checkout cameras and sensors (45%), computer vision (46%), and RFID tags and readers (42%) that are planned for use within the next three years, specifically for loss prevention.
Those strategies could help improve the brick and mortar shopping experience, since 78% of shoppers say it’s annoying when products are locked up or secured within cases. Adding to that frustration is that it’s hard to find an associate while shopping in stores these days, according to 70% of consumers. In response, some just walk out; one in five shoppers has left a store without getting what they needed because a retail associate wasn’t available to help, an increase over the past two years.
The survey also identified additional frustrations faced by retailers and associates:
challenges with offering easy options for click-and-collect or returns, despite high shopper demand for them
the struggle to confirm current inventory and pricing
lingering labor shortages and increasing loss incidents, even as shoppers return to stores
“Many retailers are laying the groundwork to build a modern store experience,” Matt Guiste, Global Retail Technology Strategist, Zebra Technologies, said in a release. “They are investing in mobile and intelligent automation technologies to help inform operational decisions and enable associates to do the things that keep shoppers happy.”
The survey was administered online by Azure Knowledge Corporation and included 4,200 adult shoppers (age 18+), decision-makers, and associates, who replied to questions about the topics of shopper experience, device and technology usage, and delivery and fulfillment in store and online.
An eight-year veteran of the Georgia company, Hakala will begin his new role on January 1, when the current CEO, Tero Peltomäki, will retire after a long and noteworthy career, continuing as a member of the board of directors, Cimcorp said.
According to Hakala, automation is an inevitable course in Cimcorp’s core sectors, and the company’s end-to-end capabilities will be crucial for clients’ success. In the past, both the tire and grocery retail industries have automated individual machines and parts of their operations. In recent years, automation has spread throughout the facilities, as companies want to be able to see their entire operation with one look, utilize analytics, optimize processes, and lead with data.
“Cimcorp has always grown by starting small in the new business segments. We’ve created one solution first, and as we’ve gained more knowledge of our clients’ challenges, we have been able to expand,” Hakala said in a release. “In every phase, we aim to bring our experience to the table and even challenge the client’s initial perspective. We are interested in what our client does and how it could be done better and more efficiently.”
Although many shoppers will
return to physical stores this holiday season, online shopping remains a driving force behind peak-season shipping challenges, especially when it comes to the last mile. Consumers still want fast, free shipping if they can get it—without any delays or disruptions to their holiday deliveries.
One disruptor that gets a lot of headlines this time of year is package theft—committed by so-called “porch pirates.” These are thieves who snatch parcels from front stairs, side porches, and driveways in neighborhoods across the country. The problem adds up to billions of dollars in stolen merchandise each year—not to mention headaches for shippers, parcel delivery companies, and, of course, consumers.
Given the scope of the problem, it’s no wonder online shoppers are worried about it—especially during holiday season. In its annual report on package theft trends, released in October, the
security-focused research and product review firm Security.org found that:
17% of Americans had a package stolen in the past three months, with the typical stolen parcel worth about $50. Some 44% said they’d had a package taken at some point in their life.
Package thieves poached more than $8 billion in merchandise over the past year.
18% of adults said they’d had a package stolen that contained a gift for someone else.
Ahead of the holiday season, 88% of adults said they were worried about theft of online purchases, with more than a quarter saying they were “extremely” or “very” concerned.
But it doesn’t have to be that way. There are some low-tech steps consumers can take to help guard against porch piracy along with some high-tech logistics-focused innovations in the pipeline that can protect deliveries in the last mile. First, some common-sense advice on avoiding package theft from the Security.org research:
Install a doorbell camera, which is a relatively low-cost deterrent.
Bring packages inside promptly or arrange to have them delivered to a secure location if no one will be at home.
Consider using click-and-collect options when possible.
If the retailer allows you to specify delivery-time windows, consider doing so to avoid having packages sit outside for extended periods.
These steps may sound basic, but they are by no means a given: Fewer than half of Americans consider the timing of deliveries, less than a third have a doorbell camera, and nearly one-fifth take no precautions to prevent package theft, according to the research.
Tech vendors are stepping up to help. One example is
Arrive AI, which develops smart mailboxes for last-mile delivery and pickup. The company says its Mailbox-as-a-Service (MaaS) platform will revolutionize the last mile by building a network of parcel-storage boxes that can be accessed by people, drones, or robots. In a nutshell: Packages are placed into a weatherproof box via drone, robot, driverless carrier, or traditional delivery method—and no one other than the rightful owner can access it.
Although the platform is still in development, the company already offers solutions for business clients looking to secure high-value deliveries and sensitive shipments. The health-care industry is one example: Arrive AI offers secure drone delivery of medical supplies, prescriptions, lab samples, and the like to hospitals and other health-care facilities. The platform provides real-time tracking, chain-of-custody controls, and theft-prevention features. Arrive is conducting short-term deployments between logistics companies and health-care partners now, according to a company spokesperson.
The MaaS solution has a pretty high cool factor. And the common-sense best practices just seem like solid advice. Maybe combining both is the key to a more secure last mile—during peak shipping season and throughout the year as well.