Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
If it seems you're hearing a lot about warehouse dimensioning systems these days, there's a reason for that. Now more than ever, warehouses and DCs need to have accurate measurements for all of their products and shipments. For parcel shipments, that dimensional data is crucial for accurately calculating shipping costs and choosing the right carton. For pallet shipments, dimensional data can help users calculate exactly how much room a load will occupy in the trailer. And inside the DC, accurate dimensional data makes it easier to slot items and optimize the facility's storage space.
While you could send an employee out with a tape measure to record the height, width, and length of each product or carton, that approach is time-consuming and error-prone. One small improvement is using an electronic tape measure (e-tape) or digital tape measure that will take and record the measurements for you. But the more products your distribution center deals with, the more sense it makes to use automated dimensioning equipment that requires minimal human involvement.
Before you begin looking at dimensioning equipment, however, it helps to know what your options are and which types of units work best for what applications. In general, dimensioning systems fall into two major categories: systems that are designed to measure pallet loads, and systems designed to measure parcels or individual items. That second category—parcel dimensioners—can be further broken down into two types of units: static tabletop dimensioning systems and in-motion systems that measure items as they pass through a tunnel. What follows is a look at these systems as well as some of their strengths and weaknesses.
DIMENSIONING FOR THE WHOLE PALLET
As its name suggests, a pallet dimensioning system is used to calculate the exact volume of a pallet load before it's placed in a trailer. Typically, these systems are mounted on the ceiling or on a column, says Jason Wiley, business manager of Mettler Toledo, which makes dimensioning equipment. Under this method, the pallet to be measured is transported via forklift to the system, where it is scanned and dimensioned.
Pallet dimensioners are a good fit for trucking companies looking to calculate shipping charges based on the exact volume a load takes up in the truck, not the overall dimensions of a standard pallet, says Justin Headley, marketing manager for the dimensioning system manufacturer CubiScan. They also provide a way for shippers to avoid freight-charge surprises at the end of the month and to collect data that can be valuable in resolving disputes with carriers, he says.
Headley warns, however, that not all pallet dimensioners are created equal. "Do your homework before choosing a vendor," he says. "Make sure they have the technology to 'see' all five sides of the load, can properly scan the entire load for bulges or bumps, and have a software interface that integrates with your shipping software."
For all their strengths, pallet dimensioners also have their weaknesses. Perhaps the biggest downside to using these devices is that the process of picking up, moving, and scanning pallets is a bit cumbersome, says Jack Ampuja, president of Supply Chain Optimizers, a consulting firm that's been involved in numerous packaging optimization projects. "I don't know how many minutes the process takes, but it certainly isn't a five-second deal," he says.
The good news, Ampuja says, is that "in-line" pallet dimensioning systems are on the horizon. He reports that manufacturers are currently testing a couple of different solutions, including one in which laser sensors are placed on the forklift itself to measure the load as it's picked up, and one that captures the load's measurements as a truck drives through a tunnel outfitted with sensors.
DIMENSIONING FOR PARCELS
In contrast to pallet dimensioning systems, parcel dimensioning systems are already available in both static and in-line varieties. The first type, the static dimensioning system, could be considered a "semi-automated" solution. To use this type of machine, an operator places a parcel or item on the dimensioning system, which then measures (and often weighs) the product. The equipment can be stationary—for example, located at a packing station—or placed on a cart and wheeled around the distribution center.
With an in-line/in-motion or dynamic dimensioning system, by contrast, a package or parcel moves down a belt and passes through a tunnel, where its dimensions are captured by either a 3-D camera or laser sensors. These tunnels are usually placed after pick and pack stations and before labeling and shipping stations, says Dan Hanrahan, president of warehouse automation specialist Numina Group.
Both static and in-line dimensioners can be used in DCs at the outbound end to gather dimensional data needed for calculating shipping costs. They can also be used at a facility's inbound end to gather the dimensions of stock-keeping units (SKUs) in order to calculate how much storage space the item will require or determine what size carton to use for shipping.
THE SCOOP ON STATIC
Static dimensioners come in an almost dizzying array of varieties, with different brands providing varying levels of accuracy and requiring varying amounts of labor. With respect to accuracy, for example, some dimensioners can provide a very precise 3-D image of an irregular-shaped item, while others provide more rectilinear dimensions, says Will Crosby, director of marketing for the dimensioning system provider QubeVu. Wiley of Mettler Toledo further advises potential buyers to make sure that any machine they're considering is NTEP (National Type Evaluation Program) certified by the National Conference on Weights and Measures.
Different static dimensioners use different types of sensing technology to take measurements, including laser triangulation, which measures the reflection or displacement of a laser beam; sonic transducer technology, which does the same with sound waves; and optical imaging technology, which often uses 3-D cameras. Some systems may use a combination of these methods because different technologies provide more accurate measurements for different types of items. (For example, lasers might be better at measuring shiny objects than cameras are.) Users should also be aware that a dimensioner's accuracy depends not only on the quality of the equipment—the actual laser or camera—but also on the software that analyzes the information received from the camera or laser, Crosby says.
Different static dimensioners also require different amounts of labor, according to Crosby. Some require the operator to line up the box or item precisely with the dimensioner's edge and press a button or pass a metal bar over it to get the measurements. These types typically use laser-based technology, he says. Other dimensioners simply require the operator to place the item on or under the dimensioner, which then automatically detects the item and dimensions it in tenths of a second.
MEASURING ON THE MOVE
Compared with static dimensioners, in-motion parcel dimensioners are typically faster and better suited for high-throughput operations. As for how manufacturers define "high-throughput" operations, that can vary. But Hanrahan says that in-line systems are good for operations that ship out 700 cartons or more a day.
In many cases, these tunnels serve not just as dimensioners but also as in-line inspection points that capture the carton's weight, bar code, and other text-based information. Some even take pictures of the parcel to provide a record of its condition at that point in the handling process. Units with these capabilities can be used for pick validation or defect detection before an outbound item or parcel is placed in a truck, Hanrahan says.
In-line systems are typically more expensive than static solutions, but prices have been dropping as camera technology advances, Hanrahan says. He reports that dimensioning software can currently be added to a scanning tunnel for under $5,000.
The one drawback of in-line tunnels is that they don't always work with every shape, says Kim Karvonen, senior sales and business development executive for QubeVu. For this reason, Hanrahan recommends that companies use static dimensioners if they're trying to obtain cube dimensions for slotting, storage, or cartonization purposes.
THE FINAL TEST
Once you've decided what general type of system is right for your operation, it's time to begin evaluating different manufacturers' products. To ensure a fair comparison, Wiley recommends conducting a "bake off" where the systems are compared side by side using the same types of parcels or loads you handle in your daily operations. "Don't take the manufacturers' word for it," he says. "Measure and test for yourself, so that you get the right technology and solution for you."
Eight questions to ask before choosing a dimensioning system
What's the best dimensioning system for you? The answer will depend on your slotting and shipping volume, the size and types of items you handle, and how much you want to spend. Here are some questions to ask yourself as you narrow down your search:
1. What are you dimensioning? This is more than just a matter of knowing whether you'll be measuring parcels, pallets, or letter packs, says Jason Wiley of Mettler Toledo; you also have to consider factors like the items' shape (that is, whether they're regular- or irregular-shaped). Don't immediately assume that all your items are regular-shaped, adds Will Crosby of QubeVu. For example, polybagged items might seem regular-shaped but a package may bulge depending on what's in it or how it's packed—which could prevent some machines from obtaining accurate measurements.
2. What are the maximum/minimum lengths, widths, and heights
3. What is your throughput? Often, this will determine the degree of automation you need.
4. What is the surface of the item that you're dimensioning? Is it shiny? Is it dark? Some systems will have a harder time measuring those items than others, Wiley says. For example, a dimensioner that uses lasers may be better at measuring items with reflective surfaces than one that uses a camera.
5. How much are you willing to invest? When determining how much you can spend on dimensioning equipment, be sure to take into consideration any labor savings that the equipment might provide.
6. How well will the dimensioning system interface with your shipping software—such as UPS WorldShip or FedEx Ship Manager—or your warehouse management system?
7. How fast do items need to be dimensioned? Crosby notes that when comparing the speeds of various models, it's important to consider not just the speed of the equipment itself but also how long it takes the operator to place the object on the dimensioner and complete any steps—like moving arms or pressing buttons—necessary for taking the dimensions.
8. Do you want to capture other information along with the dimensions? In addition to taking an object's measurements, some tabletop and tunnel systems can also determine the item's weight, scan bar codes and text, and even capture an image of the item itself.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.