Forklift manufacturers continually seek ways to make their equipment as safe as possible, building safety enhancements into their designs and helping customers to train operators in safe practices. But there are a number of other ways fleet owners can enhance safety for both operators and pedestrians in areas where forklifts travel. Here are just a few examples of the many add-on products that are available today.
EXPLOSION-PROOF BLUE LED FORKLIFT LIGHT
Larson Electronics has introduced a new blue LED light to enhance forklift safety in warehouses, delivery bays, and other industrial processing facilities (shown in photo above). Unlike other blue light LEDs, Larson's luminary is compact (ideal for mounting in tight spaces) and waterproof (IP66), and comes with explosion-proof ratings for hazardous locations, the company says.
Larson's blue LED light produces 2,250 lumens (150 watts) while drawing only 25 watts. Forklift operators can use this luminary to notify nearby pedestrians and workers about ongoing forklift operations.
The new forklift light is Class I, II, III, and Division 1 and 2 rated for hazardous areas. The light offers 9- to 60-volt universal compatibility. The company also offers a blue forklift LED warning spotlight for general work areas and nonclassified environments. (Larson Electronics, www.larsonelectronics.com)
FORKLIFT LEVEL INDICATOR
RB Innovative Products Inc.'s FlatFork is a digital indicator that shows forklift operators whether a truck's forks are level. Models are available for both counterbalanced forklifts (mast tilt) and reach trucks (fork carriage tilt).
The FlatFork, which can be used with a variety of forklift attachments, features a clear LED light display and automatic on/off capability. The device is easy to install and can be moved to other lift trucks as required. (RB Innovative Products Inc., www.flatforks.com)
AUDIBLE FORKLIFT WARNING SYSTEM
Miltronics Manufacturing Services Inc. has introduced Forklift Alert, a proximity-awareness warning system for pedestrians encountering forklift activity in a warehouse environment.
The system includes a forklift-mounted transmitter that emits a high-frequency radio signal that is detected by a receiver. The receiver is wall-mounted in areas where pedestrian traffic occurs. When the receiver detects a forklift in the vicinity, it sounds a loud warning signal to let pedestrians in the area know that an operating forklift is close by. The receiver does not require line of sight and can be mounted around corners.
Forklift Alert can be installed on almost any industrial powered vehicle. A portable version of the transmitter is available for hand-operated pallet jacks and other nonpowered moving vehicles. (Miltronic Manufacturing Services, www.forkliftalert.com)
FORKLIFT DIRECTIONAL-ARROW WARNING LIGHTS
TVH in the Americas has expanded its forklift-safety lighting product line to include new blue and red forklift arrow lights. These arrow lights will not only alert pedestrians that a forklift is in their vicinity but will also indicate the direction in which the truck is traveling.
The arrow lights are designed to be mounted on the front and back of the forklift. The blue arrow is mounted on the back, alerting pedestrians that the forklift is moving in reverse. The red arrow mounted on the front indicates that the forklift is moving forward.
When ordering the arrow lights, buyers can specify either top- or bottom-mounted options. (TVH in the Americas, www.tvh.co)
PROTECTIVE DRIVER-ACCESS CAGES
Warehouse Rack & Shelf offers driver-access cages to help secure your warehouse. They prevent truck drivers and visitors from walking into forklift traffic areas and work zones. The cages come with a standard three-foot by seven-foot hinged door with push bar, service window, and shelf to provide the driver with a flat surface for handling paperwork. The cages are made with standard wire-mesh partitions and are very easy to install, the company says. (Warehouse Rack & Shelf, www.rackandshelf.com)
POLYURETHANE FORK CUSHIONS
U.K.-based SumoGlove International Ltd. says its Sumo Glove helps reduce costly forklift damage, downtime, and wastage while improving productivity.
The Sumo Glove is made of industrial-grade polyurethane and is bonded to the forks, covering the hard steel with a material that cushions. By protecting the forklift's tines, the Sumo Glove can guard employees from work-site injuries as well as reduce damage to product inventory, pallets, and racking systems.
SumoGlove recently appointed BWS Industrial Services Inc. as its distribution partner for the U.S. East Coast. (SumoGlove International, www.sumoglove.us)
VIRTUAL REALITY TRAINING SIMULATORS
Yale Materials Handling Corp., The Raymond Corp., and FL-Simulators Inc. exhibited virtual reality (VR) forklift training simulators at the ProMat trade show in April. All three were designed to help screen applicants for driving skills and improve operator training.
Yale's virtual reality technology eases the learning curve and boosts confidence by enabling operators to test their skills on a stationary truck before they start operating mobile equipment. The training system is especially useful for onboarding seasonal workers. In addition, the simulator is a useful tool for reinforcing good, safe driving habits for experienced and inexperienced drivers alike. Yale will be expanding the simulator to other models later this year.
The Raymond Corp.'s simulator uses a VR headset and attaches to Raymond's existing trucks, allowing trainees to use it on the equipment they will actually be driving. The simulator, which augments OSHA-required classroom training, allows operators to train with a coach by their side before they take equipment out on the warehouse floor for hands-on training.
FL-Simulator utilized gamified environments to train users. Its simulators include 10 different levels and 40 exercises based upon forklift training practices. The company used genuine OEM forklift parts along with a VR 3-D perspective to help accelerate learning through muscle memory. (Yale Materials Handling, www.yale.com; The Raymond Corp., www.raymondcorp.com; FL-Simulators Inc., www.forklift-simulator.com)
IMPACT ALERTS, FINGERPRINT STARTER, AND WARNING LIGHT
Panacea Aftermarket Co. has added several forklift products to its family of safety products. According to the company, the Cam-DVR with impact sensors, the Smart Start, and the UL-listed blue light were all designed to increase safety and save money.
The four-camera DVR with integrated g-force sensors improves operator visibility and warehouse safety, and reduces product damage, the company says. Both the live impact alert and video review are available on a smartphone or desktop. These cameras, which are available for forklifts, cars, and trucks, come with a two-year warranty.
The Smart Start security control can start internal combustion vehicles with a fingerprint reader. Available for most forklift makes and models, this product can also be added to cars and trucks and takes just 10 minutes to install.
The UL-listed warning blue light was engineered for the toughest applications and features heavy aluminum construction, Cree LEDs, toughened glass, and an IP68 water protection rating. These lights, which are usable in multivoltage settings from 12v to 48v, are also available in red and come with a lifetime warranty. (Panacea Aftermarket Co., www.panaceaco.com)
TRAFFIC-CONTROL GATES
Cisco-Eagle's AisleCop Safety Gate System helps control traffic to separate forklifts and pedestrians. Depending on the conditions the buyer specifies, the gates can restrict pedestrians, forklifts, or both in a highly configurable traffic management plan.
The traffic-control gates are especially useful in dangerous or blind intersections where visibility may be limited. When properly utilized, these gates can potentially help reduce or eliminate lift truck/pedestrian accidents, the manufacturer says.
Standard automated AisleCop systems utilize motion detection or other sensors as they scan for forklifts, AGVs, walkies, or other industrial traffic. Users can specify rules as desired for individual operational and safety needs. (Cisco-Eagle, www.cisco-eagle.com/aislecop)
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That changing landscape is forcing companies to adapt or replace their traditional approaches to product design and production. Specifically, many are changing the way they run factories by optimizing supply chains, increasing sustainability, and integrating after-sales services into their business models.
“North American manufacturers have embraced the factory of the future. Working with service providers, many companies are using AI and the cloud to make production systems more efficient and resilient,” Bob Krohn, partner at ISG, said in the “2024 ISG Provider Lens Manufacturing Industry Services and Solutions report for North America.”
To get there, companies in the region are aggressively investing in digital technologies, especially AI and ML, for product design and production, ISG says. Under pressure to bring new products to market faster, manufacturers are using AI-enabled tools for more efficient design and rapid prototyping. And generative AI platforms are already in use at some companies, streamlining product design and engineering.
At the same time, North American manufacturers are seeking to increase both revenue and customer satisfaction by introducing services alongside or instead of traditional products, the report says. That includes implementing business models that may include offering subscription, pay-per-use, and asset-as-a-service options. And they hope to extend product life cycles through an increasing focus on after-sales servicing, repairs. and condition monitoring.
Additional benefits of manufacturers’ increased focus on tech include better handling of cybersecurity threats and data privacy regulations. It also helps build improved resilience to cope with supply chain disruptions by adopting cloud-based supply chain management, advanced analytics, real-time IoT tracking, and AI-enabled optimization.
“The changes of the past several years have spurred manufacturers into action,” Jan Erik Aase, partner and global leader, ISG Provider Lens Research, said in a release. “Digital transformation and a culture of continuous improvement can position them for long-term success.”
Women are significantly underrepresented in the global transport sector workforce, comprising only 12% of transportation and storage workers worldwide as they face hurdles such as unfavorable workplace policies and significant gender gaps in operational, technical and leadership roles, a study from the World Bank Group shows.
This underrepresentation limits diverse perspectives in service design and decision-making, negatively affects businesses and undermines economic growth, according to the report, “Addressing Barriers to Women’s Participation in Transport.” The paper—which covers global trends and provides in-depth analysis of the women’s role in the transport sector in Europe and Central Asia (ECA) and Middle East and North Africa (MENA)—was prepared jointly by the World Bank Group, the Asian Development Bank (ADB), the German Agency for International Cooperation (GIZ), the European Investment Bank (EIB), and the International Transport Forum (ITF).
The slim proportion of women in the sector comes at a cost, since increasing female participation and leadership can drive innovation, enhance team performance, and improve service delivery for diverse users, while boosting GDP and addressing critical labor shortages, researchers said.
To drive solutions, the researchers today unveiled the Women in Transport (WiT) Network, which is designed to bring together transport stakeholders dedicated to empowering women across all facets and levels of the transport sector, and to serve as a forum for networking, recruitment, information exchange, training, and mentorship opportunities for women.
Initially, the WiT network will cover only the Europe and Central Asia and the Middle East and North Africa regions, but it is expected to gradually expand into a global initiative.
“When transport services are inclusive, economies thrive. Yet, as this joint report and our work at the EIB reveal, few transport companies fully leverage policies to better attract, retain and promote women,” Laura Piovesan, the European Investment Bank (EIB)’s Director General of the Projects Directorate, said in a release. “The Women in Transport Network enables us to unite efforts and scale impactful solutions - benefiting women, employers, communities and the climate.”
Oh, you work in logistics, too? Then you’ve probably met my friends Truedi, Lumi, and Roger.
No, you haven’t swapped business cards with those guys or eaten appetizers together at a trade-show social hour. But the chances are good that you’ve had conversations with them. That’s because they’re the online chatbots “employed” by three companies operating in the supply chain arena—TrueCommerce,Blue Yonder, and Truckstop. And there’s more where they came from. A number of other logistics-focused companies—like ChargePoint,Packsize,FedEx, and Inspectorio—have also jumped in the game.
While chatbots are actually highly technical applications, most of us know them as the small text boxes that pop up whenever you visit a company’s home page, eagerly asking questions like:
“I’m Truedi, the virtual assistant for TrueCommerce. Can I help you find what you need?”
“Hey! Want to connect with a rep from our team now?”
“Hi there. Can I ask you a quick question?”
Chatbots have proved particularly popular among retailers—an October survey by artificial intelligence (AI) specialist NLX found that a full 92% of U.S. merchants planned to have generative AI (GenAI) chatbots in place for the holiday shopping season. The companies said they planned to use those bots for both consumer-facing applications—like conversation-based product recommendations and customer service automation—and for employee-facing applications like automating business processes in buying and merchandising.
But how smart are these chatbots really? It varies. At the high end of the scale, there’s “Rufus,” Amazon’s GenAI-powered shopping assistant. Amazon says millions of consumers have used Rufus over the past year, asking it questions either by typing or speaking. The tool then searches Amazon’s product listings, customer reviews, and community Q&A forums to come up with answers. The bot can also compare different products, make product recommendations based on the weather where a consumer lives, and provide info on the latest fashion trends, according to the retailer.
Another top-shelf chatbot is “Manhattan Active Maven,” a GenAI-powered tool from supply chain software developer Manhattan Associates that was recently adopted by the Army and Air Force Exchange Service. The Exchange Service, which is the 54th-largest retailer in the U.S., is using Maven to answer inquiries from customers—largely U.S. soldiers, airmen, and their families—including requests for information related to order status, order changes, shipping, and returns.
However, not all chatbots are that sophisticated, and not all are equipped with AI, according to IBM. The earliest generation—known as “FAQ chatbots”—are only clever enough to recognize certain keywords in a list of known questions and then respond with preprogrammed answers. In contrast, modern chatbots increasingly use conversational AI techniques such as natural language processing to “understand” users’ questions, IBM said. It added that the next generation of chatbots with GenAI capabilities will be able to grasp and respond to increasingly complex queries and even adapt to a user’s style of conversation.
Given their wide range of capabilities, it’s not always easy to know just how “smart” the chatbot you’re talking to is. But come to think of it, maybe that’s also true of the live workers we come in contact with each day. Depending on who picks up the phone, you might find yourself speaking with an intern who’s still learning the ropes or a seasoned professional who can handle most any challenge. Either way, the best way to interact with our new chatbot colleagues is probably to take the same approach you would with their human counterparts: Start out simple, and be respectful; you never know what you’ll learn.
With the hourglass dwindling before steep tariffs threatened by the new Trump Administration will impose new taxes on U.S. companies importing goods from abroad, organizations need to deploy strategies to handle those spiraling costs.
American companies with far-flung supply chains have been hanging for weeks in a “wait-and-see” situation to learn if they will have to pay increased fees to U.S. Customs and Border Enforcement agents for every container they import from certain nations. After paying those levies, companies face the stark choice of either cutting their own profit margins or passing the increased cost on to U.S. consumers in the form of higher prices.
The impact could be particularly harsh for American manufacturers, according to Kerrie Jordan, Group Vice President, Product Management at supply chain software vendor Epicor. “If higher tariffs go into effect, imported goods will cost more,” Jordan said in a statement. “Companies must assess the impact of higher prices and create resilient strategies to absorb, offset, or reduce the impact of higher costs. For companies that import foreign goods, they will have to find alternatives or pay the tariffs and somehow offset the cost to the business. This can take the form of building up inventory before tariffs go into effect or finding an equivalent domestic alternative if they don’t want to pay the tariff.”
Tariffs could be particularly painful for U.S. manufacturers that import raw materials—such as steel, aluminum, or rare earth minerals—since the impact would have a domino effect throughout their operations, according to a statement from Matt Lekstutis, Director at consulting firm Efficio. “Based on the industry, there could be a large detrimental impact on a company's operations. If there is an increase in raw materials or a delay in those shipments, as being the first step in materials / supply chain process, there is the possibility of a ripple down effect into the rest of the supply chain operations,” Lekstutis said.
New tariffs could also hurt consumer packaged goods (CPG) retailers, which are already being hit by the mere threat of tariffs in the form of inventory fluctuations seen as companies have rushed many imports into the country before the new administration began, according to a report from Iowa-based third party logistics provider (3PL) JT Logistics. That jump in imported goods has quickly led to escalating demands for expanded warehousing, since CPG companies need a place to store all that material, Jamie Cord, president and CEO of JT Logistics, said in a release
Immediate strategies to cope with that disruption include adopting strategies that prioritize agility, including capacity planning and risk diversification by leveraging multiple fulfillment partners, and strategic inventory positioning across regional warehouses to bypass bottlenecks caused by trade restrictions, JT Logistics said. And long-term resilience recommendations include scenario-based planning, expanded supplier networks, inventory buffering, multimodal transportation solutions, and investment in automation and AI for insights and smarter operations, the firm said.
“Navigating the complexities of tariff-driven disruptions requires forward-thinking strategies,” Cord said. “By leveraging predictive modeling, diversifying warehouse networks, and strategically positioning inventory, JT Logistics is empowering CPG brands to remain adaptive, minimize risks, and remain competitive in the current dynamic market."
With so many variables at play, no company can predict the final impact of the potential Trump tariffs, so American companies should start planning for all potential outcomes at once, according to a statement from Nari Viswanathan, senior director of supply chain strategy at Coupa Software. Faced with layers of disruption—with the possible tariffs coming on top of pre-existing geopolitical conflicts and security risks—logistics hubs and businesses must prepare for any what-if scenario. In fact, the strongest companies will have scenarios planned as far out as the next three to five years, Viswanathan said.
Grocery shoppers at select IGA, Price Less, and Food Giant stores will soon be able to use an upgraded in-store digital commerce experience, since store chain operator Houchens Food Group said it would deploy technology from eGrowcery, provider of a retail food industry white-label digital commerce platform.
Kentucky-based Houchens Food Group, which owns and operates more than 400 grocery, convenience, hardware/DIY, and foodservice locations in 15 states, said the move would empower retailers to rethink how and when to engage their shoppers best.
“At HFG we are focused on technology vendors that allow for highly targeted and personalized customer experiences, data-driven decision making, and e-commerce capabilities that do not interrupt day to day customer service at store level. We are thrilled to partner with eGrowcery to assist us in targeting the right audience with the right message at the right time,” Craig Knies, Chief Marketing Officer of Houchens Food Group, said in a release.
Michigan-based eGrowcery, which operates both in the United States and abroad, says it gives retail groups like Houchens Food Group the ability to provide a white-label e-commerce platform to the retailers it supplies, and integrate the program into the company’s overall technology offering. “Houchens Food Group is a great example of an organization that is working hard to simultaneously enhance its technology offering, engage shoppers through more channels and alleviate some of the administrative burden for its staff,” Patrick Hughes, CEO of eGrowcery, said.