Beyond forklifts: Toyota enters brave new world of integrated fulfillment solutions
Launch of Toyota Advanced Logistics Solutions (TALS) positions industrial equipment maker to serve exploding e-commerce market; systems integrator Bastian Solutions to provide core capabilities.
Contributing Editor Toby Gooley is a writer and editor specializing in supply chain, logistics, and material handling, and a lecturer at MIT's Center for Transportation & Logistics. She previously was Senior Editor at DC VELOCITY and Editor of DCV's sister publication, CSCMP's Supply Chain Quarterly. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
The Feb. 2 announcement by global forklift sales leader Toyota Industries Corp. (TICO) that it has created a new division to sell integrated automation and productivity solutions to material handling and logistics markets in North America, and acquired systems integrator Bastian Solutions LLC to provide the foundation for that business, has offered a glimpse into the future of a material handling industry rapidly being reshaped by the explosive growth of e-commerce and omnichannel fulfillment.
TICO, based in Kariya, Aichi Prefecture, Japan, said the formation of the new division, Toyota Advanced Logistics Solutions (TALS), responds to changing dynamics in the North American material handling market that have created "a permanent demand for new forms of logistics solutions, beyond forklifts." TALS and the forklift business will operate separately but will coordinate when strategically appropriate, TICO said. TICO also owns Toyota Material Handling North America (TMHNA), which encompasses Toyota Material Handling U.S.A., The Raymond Corp., and Toyota Industrial Equipment Manufacturing Inc.
Industry veteran Mike Romano was named president and CEO of the new division. Romano takes over on April 3, resigning from his current role as president and CEO of Chicago-based Associated Integrated Supply Chain Solutions. Romano comes with bona fides: Associated, a longtime Raymond dealer, also offers facility and distribution network design, equipment optimization, labor management engineering, lift truck fleet management, systems integration, and storage systems. In 2013, Associated acquired systems integrator Peach State Integrated Technologies.
Indianapolis-based Bastian, which has 20 North American locations, specializes in material handling automation, static and mobile robotics, warehouse execution and management software, and industrial controls. It counts the rapidly growing areas of e-commerce and omnichannel order fulfillment among its major focus areas. The company will retain its name and will continue to be led by CEO Bill Bastian II and President Aaron Jones.
The Bastian acquisition will allow TMHNA to provide a broad range of integrated services in fast-growing areas of demand not currently part of its core business of industrial equipment, serving customers "at a level we have never been able to do before," said Brett Wood, president and CEO of TMHNA, in an interview. "Bastian fit our strategy perfectly," he said, adding that the company's flexibility and expertise in industrial robotics and the development of software to control and manage material handling systems will provide a competitive advantage.
Wood also said a good "cultural fit" and previous experience with Bastian as a supplier of automation to Toyota's Columbus, Ind., forklift-manufacturing plant helped seal the deal.
TICO's strategy is similar to that of rival lift truck vendor Kion Group AG of Heusenstamm, Germany, which eight months ago paid $2.1 billion to buy Atlanta-based systems integrator Dematic Corp. At the time, Kion said it planned to become a "one-stop supplier for intelligent supply chain and automation solutions." Kion also acquired Dematic to position itself for the rapid growth of e-commerce fulfillment and for "Industry 4.0"—a European term for the application of the Internet of Things (IoT) to the industrial and logistics sectors.
In December, Kion said it would create a Supply Chain Solutions business unit comprising Dematic; Belgium's Egemin Automation, a provider of automated guided vehicles and other automation technologies which it acquired in 2015; and Retrotech, a U.S.-based systems integrator that specializes in warehouse automation and retrofits, which Kion acquired in 2016.
Honeywell International Inc.'s 2016 acquisition of the material handling automation supplier and systems integrator Intelligrated, considered to be Dematic's primary competitor, had similar goals. Mason, Ohio-based Intelligrated's warehouse execution system (WES) software and order fulfillment technologies will complement Honeywell's product lines in mobile computers, scanning and auto identification, and voice automation technology, Morris Plains, N.J.-based Honeywell said at the time.
Wood said in the interview that the impetus for all these acquisitions and the companies' end goals are similar. However, TICO's strategy differs in that Toyota is "not trying to integrate what they (Bastian) do into our existing business. ... We have created a brand-new organization with the specific intention of minimizing changes at their company," he said.
FUTURE VISION
TICO plans to make more acquisitions or cement existing partnerships as it builds out the TALS division. That could include acquiring or collaborating with other systems integrators as well as software companies, Wood said. Additionally, Toyota's and Raymond's existing automation businesses, which largely focus on automated guided vehicles (AGVs) for manufacturing and warehouse environments, will move over to TALS, Wood said.
A newly formed "synergy committee" will look for other ways that Toyota, Raymond, and Bastian can collaborate, potentially including such areas as procurement, IT, administration, engineering, and process management, including sharing the famed Toyota Production System, widely known as "Lean," Wood said. He anticipates there will be opportunities for both Raymond and Toyota lift truck dealers to participate in the aftermarket area for automated material handling installations.
Wood said he expects more consolidation in the material handling segment. In addition to domestic match-ups, the rapid growth in North American demand for e-commerce fulfillment and integrated material handling solutions could also attract big players from Europe, China, and Japan that may seek to get into the integrated solutions market through partnerships and acquisitions, he said. Because the biggest systems integrators have already been acquired, attention may turn to smaller and medium-size integrators that may be ripe for partnerships, or possibly acquisitions, he said.
Wood said material handling is in for a wild ride over the next few years. Citing goods-to-person order fulfillment, "connected" lift trucks, and a proliferation of data-communication methods as examples of advances that have dramatically changed the field in recent years, he forecasts more changes to come. "Telematics and [material handling] technology over the next 10 years will be very different and will advance much faster than in the last 10 years. I'm convinced of that," he said.
Senior Editor Ben Ames contributed to this report.
Autonomous forklift maker Cyngn is deploying its DriveMod Tugger model at COATS Company, the largest full-line wheel service equipment manufacturer in North America, the companies said today.
By delivering the self-driving tuggers to COATS’ 150,000+ square foot manufacturing facility in La Vergne, Tennessee, Cyngn said it would enable COATS to enhance efficiency by automating the delivery of wheel service components from its production lines.
“Cyngn’s self-driving tugger was the perfect solution to support our strategy of advancing automation and incorporating scalable technology seamlessly into our operations,” Steve Bergmeyer, Continuous Improvement and Quality Manager at COATS, said in a release. “With its high load capacity, we can concentrate on increasing our ability to manage heavier components and bulk orders, driving greater efficiency, reducing costs, and accelerating delivery timelines.”
Terms of the deal were not disclosed, but it follows another deployment of DriveMod Tuggers with electric automaker Rivian earlier this year.
Manufacturing and logistics workers are raising a red flag over workplace quality issues according to industry research released this week.
A comparative study of more than 4,000 workers from the United States, the United Kingdom, and Australia found that manufacturing and logistics workers say they have seen colleagues reduce the quality of their work and not follow processes in the workplace over the past year, with rates exceeding the overall average by 11% and 8%, respectively.
The study—the Resilience Nation report—was commissioned by UK-based regulatory and compliance software company Ideagen, and it polled workers in industries such as energy, aviation, healthcare, and financial services. The results “explore the major threats and macroeconomic factors affecting people today, providing perspectives on resilience across global landscapes,” according to the authors.
According to the study, 41% of manufacturing and logistics workers said they’d witnessed their peers hiding mistakes, and 45% said they’ve observed coworkers cutting corners due to apathy—9% above the average. The results also showed that workers are seeing colleagues take safety risks: More than a third of respondents said they’ve seen people putting themselves in physical danger at work.
The authors said growing pressure inside and outside of the workplace are to blame for the lack of diligence and resiliency on the job. Internally, workers say they are under pressure to deliver more despite reduced capacity. Among the external pressures, respondents cited the rising cost of living as the biggest problem (39%), closely followed by inflation rates, supply chain challenges, and energy prices.
“People are being asked to deliver more at work when their resilience is being challenged by economic and political headwinds,” Ideagen’s CEO Ben Dorks said in a statement announcing the findings. “Ultimately, this is having a determinantal impact on business productivity, workplace health and safety, and the quality of work produced, as well as further reducing the resilience of the nation at large.”
Respondents said they believe technology will eventually alleviate some of the stress occurring in manufacturing and logistics, however.
“People are optimistic that emerging tech and AI will ultimately lighten the load, but they’re not yet feeling the benefits,” Dorks added. “It’s a gap that now, more than ever, business leaders must look to close and support their workforce to ensure their staff remain safe and compliance needs are met across the business.”
The “2024 Year in Review” report lists the various transportation delays, freight volume restrictions, and infrastructure repair costs of a long string of events. Those disruptions include labor strikes at Canadian ports and postal sites, the U.S. East and Gulf coast port strike; hurricanes Helene, Francine, and Milton; the Francis Scott key Bridge collapse in Baltimore Harbor; the CrowdStrike cyber attack; and Red Sea missile attacks on passing cargo ships.
“While 2024 was characterized by frequent and overlapping disruptions that exposed many supply chain vulnerabilities, it was also a year of resilience,” the Project44 report said. “From labor strikes and natural disasters to geopolitical tensions, each event served as a critical learning opportunity, underscoring the necessity for robust contingency planning, effective labor relations, and durable infrastructure. As supply chains continue to evolve, the lessons learned this past year highlight the increased importance of proactive measures and collaborative efforts. These strategies are essential to fostering stability and adaptability in a world where unpredictability is becoming the norm.”
In addition to tallying the supply chain impact of those events, the report also made four broad predictions for trends in 2025 that may affect logistics operations. In Project44’s analysis, they include:
More technology and automation will be introduced into supply chains, particularly ports. This will help make operations more efficient but also increase the risk of cybersecurity attacks and service interruptions due to glitches and bugs. This could also add tensions among the labor pool and unions, who do not want jobs to be replaced with automation.
The new administration in the United States introduces a lot of uncertainty, with talks of major tariffs for numerous countries as well as talks of US freight getting preferential treatment through the Panama Canal. If these things do come to fruition, expect to see shifts in global trade patterns and sourcing.
Natural disasters will continue to become more frequent and more severe, as exhibited by the wildfires in Los Angeles and the winter storms throughout the southern states in the U.S. As a result, expect companies to invest more heavily in sustainability to mitigate climate change.
The peace treaty announced on Wednesday between Isael and Hamas in the Middle East could support increased freight volumes returning to the Suez Canal as political crisis in the area are resolved.
The French transportation visibility provider Shippeo today said it has raised $30 million in financial backing, saying the money will support its accelerated expansion across North America and APAC, while driving enhancements to its “Real-Time Transportation Visibility Platform” product.
The funding round was led by Woven Capital, Toyota’s growth fund, with participation from existing investors: Battery Ventures, Partech, NGP Capital, Bpifrance Digital Venture, LFX Venture Partners, Shift4Good and Yamaha Motor Ventures. With this round, Shippeo’s total funding exceeds $140 million.
Shippeo says it offers real-time shipment tracking across all transport modes, helping companies create sustainable, resilient supply chains. Its platform enables users to reduce logistics-related carbon emissions by making informed trade-offs between modes and carriers based on carbon footprint data.
"Global supply chains are facing unprecedented complexity, and real-time transport visibility is essential for building resilience” Prashant Bothra, Principal at Woven Capital, who is joining the Shippeo board, said in a release. “Shippeo’s platform empowers businesses to proactively address disruptions by transforming fragmented operations into streamlined, data-driven processes across all transport modes, offering precise tracking and predictive ETAs at scale—capabilities that would be resource-intensive to develop in-house. We are excited to support Shippeo’s journey to accelerate digitization while enhancing cost efficiency, planning accuracy, and customer experience across the supply chain.”
Donald Trump has been clear that he plans to hit the ground running after his inauguration on January 20, launching ambitious plans that could have significant repercussions for global supply chains.
As Mark Baxa, CSCMP president and CEO, says in the executive forward to the white paper, the incoming Trump Administration and a majority Republican congress are “poised to reshape trade policies, regulatory frameworks, and the very fabric of how we approach global commerce.”
The paper is written by import/export expert Thomas Cook, managing director for Blue Tiger International, a U.S.-based supply chain management consulting company that focuses on international trade. Cook is the former CEO of American River International in New York and Apex Global Logistics Supply Chain Operation in Los Angeles and has written 19 books on global trade.
In the paper, Cook, of course, takes a close look at tariff implications and new trade deals, emphasizing that Trump will seek revisions that will favor U.S. businesses and encourage manufacturing to return to the U.S. The paper, however, also looks beyond global trade to addresses topics such as Trump’s tougher stance on immigration and the possibility of mass deportations, greater support of Israel in the Middle East, proposals for increased energy production and mining, and intent to end the war in the Ukraine.
In general, Cook believes that many of the administration’s new policies will be beneficial to the overall economy. He does warn, however, that some policies will be disruptive and add risk and cost to global supply chains.
In light of those risks and possible disruptions, Cook’s paper offers 14 recommendations. Some of which include:
Create a team responsible for studying the changes Trump will introduce when he takes office;
Attend trade shows and make connections with vendors, suppliers, and service providers who can help you navigate those changes;
Consider becoming C-TPAT (Customs-Trade Partnership Against Terrorism) certified to help mitigate potential import/export issues;
Adopt a risk management mindset and shift from focusing on lowest cost to best value for your spend;
Increase collaboration with internal and external partners;
Expect warehousing costs to rise in the short term as companies look to bring in foreign-made goods ahead of tariffs;
Expect greater scrutiny from U.S. Customs and Border Patrol of origin statements for imports in recognition of attempts by some Chinese manufacturers to evade U.S. import policies;
Reduce dependency on China for sourcing; and
Consider manufacturing and/or sourcing in the United States.
Cook advises readers to expect a loosening up of regulations and a reduction in government under Trump. He warns that while some world leaders will look to work with Trump, others will take more of a defiant stance. As a result, companies should expect to see retaliatory tariffs and duties on exports.
Cook concludes by offering advice to the incoming administration, including being sensitive to the effect retaliatory tariffs can have on American exports, working on federal debt reduction, and considering promoting free trade zones. He also proposes an ambitious water works program through the Army Corps of Engineers.