Optricity's Sheila Benny has made it her personal mission to give back to the supply chain community through mentoring young people and leading an industry association.
Susan Lacefield has been working for supply chain publications since 1999. Before joining DC VELOCITY, she was an associate editor for Supply Chain Management Review and wrote for Logistics Management magazine. She holds a master's degree in English.
In one of her last acts as president of the Warehousing Education and Research Council (WERC), Sheila Benny stood before attendees at the group's 2016 annual conference and urged them to remember that they and their supply chains help save lives. After all, it is supply chains in general that ensure that the necessities of life—such as food, medicine, water, clothes, and fuel—get to the people who need them.
Benny, who is an executive vice president and founding member of the slotting optimization software company Optricity, tries to spread this message wherever she goes, especially through her work in industry associations and in mentoring the next generation of supply chain leaders.
Benny's own first mentor was her father, an engineer with the space program. He encouraged her even as a small child to tinker with nuts and bolts, and engaged her in what he called "big picture talks." But side by side with her engineering genes was an intrinsic desire to help people and give back to the community.
Through her career in supply chain management—first with the consulting firm Tompkins Associates and later with software companies like Performance Analysis Group, Manhattan Associates, and now Optricity—Benny has found a way to engage this analytical "big-picture thinking" side for the greater good. That the supply chain can provide an avenue for both is an insight she tries to share with young people in general (and young women in particular) who are considering careers in the field.
DCV Editor at Large Susan Lacefield recently caught up with Benny by phone to talk about her career, the value of industry associations and mentoring programs, and the ongoing fight between her left brain and right brain.
Q: I understand you graduated with a degree in industrial engineering from North Carolina State. How did you first become involved in supply chain management, and what attracted you to the field?
A: Probably like many people, I just happened into the field. I had the good fortune of being steered into getting a degree in industrial engineering by my father, who was himself an engineer. But my heart as a young person was really in the nonprofit world. I really wanted to make my mark in helping people, and I was passionate about volunteer work. Once I got into engineering, I found I really liked the people and process work. I found out I had a little more of an engineer in me than I realized.
After undergrad, I went directly into the M.B.A. program at [the University of North] Carolina and did my summer work with Jim Tompkins [founder of the supply chain consulting company Tompkins International (Tompkins)]. Once on board with Tompkins, I had the good fortune to work in areas beyond the scope of traditional engineering work, like helping Jim publish his books and market his brand. Then, I had the chance to support Tompkins' expansion internationally. Because of that, I gained broad industry experience, and my career was born.
Jim used to say he loved watching my left brain fight with my right brain, and I guess that's me in a nutshell. I always was an engineer at heart, ever since I was a kid. My dad worked in the space program in Melbourne, Fla. He would come home from Cape Canaveral with these giant nuts and bolts, and I would play with them as a toddler. I guess I was an engineer from the start, but I had to find myself, and I found myself in supply chain.
Q: I love the idea of your left brain fighting with your right brain. Can you explain what that's about?
A: I think it's about really loving the people side of things but also having a very analytical approach to life and problem solving. Supply chain allows you to be very analytical while taking into account real-life challenges that people face every day. That's definitely where I function best, where the two intersect.
Q: What continues to attract you to the field today?
A: One of the things I love best about being in supply chain today is working as an entrepreneur [with the warehouse software company Optricity]. I have the opportunity to be a leader and be at the forefront of technology. Many people outside of supply chain don't understand that this is very much a technology field.
Upon returning to the industry 11 years ago [after a hiatus working in another field], my partners [Dan Basmajian and Chuck Grissom] and I recognized that slotting optimization had not kept up with the pace of change. Instead, other technologies had taken a front seat in terms of what was driving the market. Our software initiatives sparked the slotting market space to come alive again. That was exciting. It's a great industry if you want to be a market creator, a market maker, and a technology driver. If you want to make a difference in the world, you really can find that space in supply chain.
Q: Over the years, you have been heavily involved in the Warehousing Education and Research Council (WERC), including serving as the group's president. Why do you feel it is important to become involved in industry associations?
A: Industry associations provide a platform to serve our professional communities. Associations support our professional development and provide mentorship opportunities to people who are just starting out or making a career change. That's critical if we are going to develop the resources needed in the future. From an economic standpoint, we have to grow human capital resources or the industry will be shorthanded in the future. From a social standpoint, [mentoring and helping young professionals develop their careers] is a fundamental responsibility, in my opinion.
From my very earliest days, I have been a person who cares about community service. Industry associations offer the opportunity to give back, a place where I have a true passion. WERC offered a merger of all of those areas for me.
Q: You've mentioned your experiences with mentorship. Can you talk a little about mentoring and its benefits?
A: I think of mentors a little differently than other people do. I don't think of mentorship as being linear in nature, where the mentor is always a senior person. For example, I might receive mentoring from a younger person in my organization or provide mentoring to a colleague in a comparable position. To me, mentoring can be delivered over time or just in nourishing moments. Mentor moments are "aha moments" that provide a new piece of information or inspiration that requires you to look at things with fresh eyes; that insight can come from a younger person, someone outside the industry, or from someone like my daughter, who's one of the strongest and most influential people I know.
Q: How have things changed since you started out in logistics and supply chain management?
A: Certainly there are more women in the industry today. I am thrilled to have fantastic leaders who are women in my own organization as well as who serve on the board of directors with me at WERC. And I'm also delighted to have met influential women like Nancy Nix through the AWESOME [Achieving Women's Excellence in Supply Chain Operations, Management, and Education] network [where Nix serves as executive director]. These leaders have inspired me to be my best self and think about what kind of role model I want to be.
Equally, men in the industry today are inspiring change. Today, we have men and women who are collaborating and encouraging all of us to be our best selves and give more to the industry. I think we have more people looking out for each other.
Q: What do you think we can do to encourage more young people in general, but specifically young women, to pursue leadership roles in supply chain management?
A: One-on-one education is key. We must communicate, educate, and activate the next generation so they understand what opportunities are available in the supply chain field.
For example, we must be active in industry associations, reach out to our own networks, and better communicate professional opportunities. We have to make sure we don't get so busy in our careers that we lose sight of our role in educating the next generation. Among other things, this means creating awareness among talented young women that there are exciting technology opportunities in the supply chain field, like optimization software or data analytics, to name just a couple. Otherwise, we will be missing out on the best and brightest. Education, activation, and one-on-one support: That's where the rubber meets the road.
Q: How can a person find ways to provide this one-on-one support?
A: This type of dedicated support really comes down to one-on-one purpose-driven "mission work." For example, I make it a proactive goal of mine to engage with the next generation. I'm involved with the Global Supply Chain program advisory council for Wake Technical Community College, a local school that has a logistics and distribution-focused curriculum. I am actively connected with both the students and faculty, and provide input regarding industry needs. In addition, I proactively seek the best and brightest talent for my own organization, Optricity.
I am personally committed to reaching out and connecting with people who have both creative and analytical minds to encourage them to consider the distribution and supply chain field. Each one of us has to find our own niche, whether that's by taking a leadership position in a professional organization, developing a one-on-one relationship with a young person, or simply exchanging mentor moments whenever possible. Support is activated when each of us as individuals converts our own commitments into habits.
Economic activity in the logistics industry continued its expansion streak in October, growing for the 11th straight month and reaching its highest level in two years, according to the most recent Logistics Managers’ Index report (LMI), released this week.
The LMI registered 58.9, up from 58.6 in September, and continued a run of moderate growth that began late in 2023. The LMI is a monthly measure of business activity across warehousing and transportation markets. A reading above 50 indicates expansion, and a reading below 50 indicates contraction.
October’s reading showed the fastest rate of expansion in the overall index since September of 2022, when the index hit 61.4. The results show that the industry is continuing its steady recovery from the volatility and sluggish freight market conditions that plagued the sector just after the Covid-19 pandemic, according to the LMI researchers.
“The big takeaway is that we’re continuing the slow, steady recovery,” said LMI researcher Zac Rogers, associate professor of supply chain management at Colorado State University. “I think, ultimately, it’s better to have the slow and steady recovery because it is more sustainable.”
All eight of the LMI’s indices grew during the month, with the Transportation Prices index showing the most growth, at nearly 6 points higher than September, reflecting increased activity across transportation markets. Transportation capacity expanded slightly during the month, remaining just above the 50-point threshold. Rogers said more capacity will enter the market if prices continue to rise, citing idle capacity across the market due to overbuilding during the pandemic years.
“Normally we don’t have this much slack in the market,” he said. “We overbuilt in 2021, so there’s more slack available to soak up this additional demand.”
The LMI is a monthly survey of logistics managers from across the country. It tracks industry growth overall and across eight areas: inventory levels and costs; warehousing capacity, utilization, and prices; and transportation capacity, utilization, and prices. The report is released monthly by researchers from Arizona State University, Colorado State University, Rochester Institute of Technology, Rutgers University, and the University of Nevada, Reno, in conjunction with the Council of Supply Chain Management Professionals (CSCMP).
The port worker strike that began yesterday on Canada’s west coast could cost that country $765 million a day in lost trade, according to the ALPS Marine analysis by Russell Group, a British data and analytics company.
Specifically, the labor strike at the ports of Vancouver, Prince Rupert, and Fraser-Surrey will hurt the commodities of furniture, metal products, meat products, aluminum, and clothing. But since the strike action is focused on stopping containers and general cargo, it will not slow operations in grain vessels or cruise ships, the firm said.
“The Canadian port strike is a microcosm of many of the issues that are impacting Western economies today; protection against automation, better work-life balance, and a cost-of-living crisis,” Russell Group Managing Director Suki Basi said in a release. “Taken together, these pressures are creating a cocktail of connected risk for countries, business, individuals and entire sectors such as marine insurance, which help to mitigate cargo exposures.”
The strike is also sending ripples through neighboring U.S. ports, which are hustling to absorb the diverted cargo, according to David Kamran, assistant vice president for Moody’s Ratings.
“The recurrence of strikes at Canadian seaports is positive for U.S. ports that may gain cargo throughput, depending on the strike duration,” Kamran said in a statement. “The current dispute at Vancouver is another example of the resistance of port unions to automation and the social risk involved with implementing these technologies. Persistent disruption in Canadian port access would strengthen the competitive position of US West Coast ports over the medium-term, as shippers seek to diversify cargo away from unreliable gateways.”
The strike is also affected rail movements, according to ocean cargo carrier Maersk. CN has stopped all international intermodal shipments bound for the west coast ports of Prince Rupert, Robbank, Centerm, Vanterm, and Fraser Surrey Docks. And CPKC has stopped acceptance of all export loads and pre-billed empties destined for Vancouver ports.
Connected with the turmoil, Maersk has suspended its import and export carrier demurrage and detention clock for most affected operations. The ultimate duration of the strike is unknown, but the situation is “rapidly evolving” as talks continue between the Longshore Workers Union (ILWU 514) and the British Columbia Maritime Employers Association (BCMEA), Maersk said.
Terms of the acquisition were not disclosed, but Mode Global said it will now assume Jillamy's comprehensive logistics and freight management solutions, while Jillamy's warehousing, packaging and fulfillment services remain unchanged. Under the agreement, Mode Global will gain more than 200 employees and add facilities in Pennsylvania, Arizona, Florida, Texas, Illinois, South Carolina, Maryland, and Ontario to its existing national footprint.
Chalfont, Pennsylvania-based Jillamy calls itself a 3PL provider with expertise in international freight, intermodal, less than truckload (LTL), consolidation, over the road truckload, partials, expedited, and air freight.
"We are excited to welcome the Jillamy freight team into the Mode Global family," Lance Malesh, Mode’s president and CEO, said in a release. "This acquisition represents a significant step forward in our growth strategy and aligns perfectly with Mode's strategic vision to expand our footprint, ensuring we remain at the forefront of the logistics industry. Joining forces with Jillamy enhances our service portfolio and provides our clients with more comprehensive and efficient logistics solutions."
In addition to its flagship Clorox bleach product, Oakland, California-based Clorox manages a diverse catalog of brands including Hidden Valley Ranch, Glad, Pine-Sol, Burt’s Bees, Kingsford, Scoop Away, Fresh Step, 409, Brita, Liquid Plumr, and Tilex.
British carbon emissions reduction platform provider M2030 is designed to help suppliers measure, manage and reduce carbon emissions. The new partnership aims to advance decarbonization throughout Clorox's value chain through the collection of emissions data, jointly identified and defined actions for reduction and continuous upskilling.
The program, which will record key figures on energy, will be gradually rolled out to several suppliers of the company's strategic raw materials and packaging, which collectively represents more than half of Clorox's scope 3 emissions.
M2030 enables suppliers to regularly track and share their progress with other customers using the M2030 platform. Suppliers will also be able to export relevant compatible data for submission to the Carbon Disclosure Project (CDP), a global disclosure system to manage environmental data.
"As part of Clorox's efforts to foster a cleaner world, we have a responsibility to ensure our suppliers are equipped with the capabilities necessary for forging their own sustainability journeys," said Niki King, Chief Sustainability Officer at The Clorox Company. "Climate action is a complex endeavor that requires companies to engage all parts of their supply chain in order to meaningfully reduce their environmental impact."
Supply chain risk analytics company Everstream Analytics has launched a product that can quantify the impact of leading climate indicators and project how identified risk will impact customer supply chains.
Expanding upon the weather and climate intelligence Everstream already provides, the new “Climate Risk Scores” tool enables clients to apply eight climate indicator risk projection scores to their facilities and supplier locations to forecast future climate risk and support business continuity.
The tool leverages data from the United Nations’ Intergovernmental Panel on Climate Change (IPCC) to project scores to varying locations using those eight category indicators: tropical cyclone, river flood, sea level rise, heat, fire weather, cold, drought and precipitation.
The Climate Risk Scores capability provides indicator risk projections for key natural disaster and weather risks into 2040, 2050 and 2100, offering several forecast scenarios at each juncture. The proactive planning tool can apply these insights to an organization’s systems via APIs, to directly incorporate climate projections and risk severity levels into your action systems for smarter decisions. Climate Risk scores offer insights into how these new operations may be affected, allowing organizations to make informed decisions and mitigate risks proactively.
“As temperatures and extreme weather events around the world continue to rise, businesses can no longer ignore the impact of climate change on their operations and suppliers,” Jon Davis, Chief Meteorologist at Everstream Analytics, said in a release. “We’ve consulted with the world’s largest brands on the top risk indicators impacting their operations, and we’re thrilled to bring this industry-first capability into Explore to automate access for all our clients. With pathways ranging from low to high impact, this capability further enables organizations to grasp the full spectrum of potential outcomes in real-time, make informed decisions and proactively mitigate risks.”