"Lower for longer" diesel prices not seen curbing enthusiasm for rail
Avondale analyst says lower diesel prices have led rail users to shift short-haul loads to trucks. Yet others say that's just one factor, if it's a factor at all.
Mark Solomon joined DC VELOCITY as senior editor in August 2008, and was promoted to his current position on January 1, 2015. He has spent more than 30 years in the transportation, logistics and supply chain management fields as a journalist and public relations professional. From 1989 to 1994, he worked in Washington as a reporter for the Journal of Commerce, covering the aviation and trucking industries, the Department of Transportation, Congress and the U.S. Supreme Court. Prior to that, he worked for Traffic World for seven years in a similar role. From 1994 to 2008, Mr. Solomon ran Media-Based Solutions, a public relations firm based in Atlanta. He graduated in 1978 with a B.A. in journalism from The American University in Washington, D.C.
Each month, Cass Information Systems Inc., a freight audit and payment company, and Avondale Partners, an investment firm,
produce
an index showing how much Cass customers, who generate $25 billion a year in freight bills, pay for domestic intermodal
service. After a solid multiyear rebound from the Great Recession, the index, which encompasses linehaul costs, fuel surcharges,
and accessorial fees, has sloped down relentlessly for the last 18 months. During that time,
the federal government's weekly read on diesel fuel prices—which had been dropping since the start of 2015—began another plunge that by February had taken
nationwide prices down to levels not seen in 11 years. Diesel prices had rebounded to $2.42 a gallon as of early July but were
still more than 30 percent below where they were 18 months prior.
Does the data show a link between the prolonged decline in diesel prices and the drop in demand for intermodal traffic
moving by rail? Donald Broughton,
an Avondale managing director and chief investment strategist who has covered transport for
decades, says it does. For months, Broughton has argued that falling diesel prices have led rail users to shift some of their
intermodal business back to the highway, especially in shorter-haul markets in the country's densely populated Eastern half,
which have long been the province of motor carriers and whose business the railroads have been chasing for years.
(Rail executives estimate that 10 million to 12 million domestic loads, most of them in the East, are ripe for conversion to
rail service.)
In April, Broughton told a gathering of the Transportation Intermediaries Association (TIA) that "cheap diesel [is] driving
intermodal loads off rail [and] back onto the highway, especially in shorter lengths of haul." Broughton's views had not changed
as of late June, when he wrote in his analysis accompanying the most recent Cass-Avondale data that "intermodal rates are
expected to continue declining for the remainder of 2016 as the dramatic drop in diesel prices ... takes its toll on U.S. domestic
demand." Prospects for any growth in the domestic container trade—the bulwark of U.S. intermodal business—for the rest of
the year are "dependent upon demand in longer lengths of haul growing fast enough to offset the loss of volume in shorter
lengths of haul, particularly in the East," he added. Broughton, who did not respond to an early July request for comment,
had forecast in April a continued drop in oil and fuel prices through the rest of 2016.
A VOICE IN THE WILDERNESS
Broughton's is the minority view. In interviews and public statements, other intermodal experts said declining diesel prices
are just one factor, and not the most important one, influencing modal choice and conversion. Many rail users of intermodal
services have long-established relationships with their providers and tend to ignore an issue like fuel price fluctuations
that is beyond their control, said John G. Larkin, lead transportation analyst for Stifel, an investment firm. "Most big
shippers have a strategic commitment to intermodal and are more service-sensitive than fuel-price-sensitive," Larkin said.
"Only a few of the most price-sensitive shippers switch back and forth as fuel prices fluctuate."
For well-entrenched users of intermodal services, it may not pay to shift traffic to truck even if lower fuel prices make
over-the-road service a more cost-effective option than before. "It costs the shipper to change carriers, but it can cost a lot
more to change modes," said Charles W. Clowdis Jr., managing director, transportation for consultancy IHS Economics & Country Risk.
Rail and intermodal executives acknowledge that conversion has occurred on shorter-haul corridors. However, they maintain it is
due to the oversupply of commercial truck drivers and tractors, which keeps more capacity on the road.
The abundance of supply has helped drive down truck rates to levels where they are converging with, and even dropping below, intermodal prices. (Ironically,
one of the consequences of lower diesel prices is that it incents many marginal carriers—ones that might have exited the market
if pump prices were $1 a gallon higher—to stay on the road.) The flip to a tight driver market could rev up rail demand as well as
drive up rates for both rail and truck services regardless of the prevailing fuel prices, they contended.
"We could have fuel at this level, and if [truck] capacity was tight, prices would be higher," said Jim Filter, senior vice
president and general manager, intermodal for Schneider National Inc., the Green Bay, Wis.-based truckload and logistics giant,
whose roots are in trucking but over the years has become a large intermodal user.
SECULAR ADVANTAGES
Those who follow the railroads said the industry has little to fear from the "lower for longer" phase of oil and fuel prices.
The typical railroad gets 438 ton-miles to the gallon, making it about four times more fuel-efficient than a motor carrier,
according to the Association of American Railroads (AAR), the industry trade group. Using rail will cut an intermodal user's
fuel consumption by 40 to 50 percent compared with truck, said Daniel Cullen, director of applied knowledge at Breakthrough Fuel,
a Green Bay-based firm that works with about 40 shippers—most representing Fortune 500 companies—to process fuel reimbursements and analyze usage. In addition, shipments moving by rail are not subject to the federal and state excise tax burdens placed on motor carriers, though the rails do pay state sales taxes. The excise tax exemption can
equate to savings of 40 to 50 cents per gallon, Cullen said.
"Diesel prices can be at any level, and it still doesn't change the fundamental story," said Cullen, who hasn't seen a material
modal shift due to the drop in diesel costs.
Larkin of Stifel said an intermodal fuel surcharge is about 60 percent of the comparable truckload surcharge (consistent
with the consumption differential), though the gap can narrow depending on the length of the truck dray that links the shipper
to the rail ramp on one end and the ramp to the consignee on the other. "The intermodal cost advantage is significant enough
even with a zero fuel surcharge that most shippers will stick with intermodal as long as service approaches truckload-like levels
with respect to transit time and transit time variability," he said.
Therein lies the potential rub. A shipper that wants to compress its time to market, and do it relatively seamlessly, may find
more value, at current truck rate and surcharge levels, to opt for a motor carrier over a railroad. To gain and keep market share,
railroads must improve their transit times and deliver reliable service that's as close to being "truck-seamless" as possible.
Superior fuel efficiency will matter little if the rails' service falls short.
Sarthak Verma, vice president of intermodal pricing for Lowell, Ark.-based J.B. Hunt Transport Services Inc., another
traditional trucker who over the years has become an intermodal bulwark, said intermodal's value is no longer in achieving
direct cost input efficiencies, but in providing capacity assurance in an era of truck supply volatility and in delivering
a level of service on par with trucks. On the latter score, Verma told the SMC3 semiannual conference in June, progress is being made.
"Truck service plus a day is not far off," he said.
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."