Batteries and chargers: something new under the sun
Two product categories that haven't changed much in the last 10 years—batteries and chargers for lift trucks and mobile devices—are undergoing a transformation.
Contributing Editor Toby Gooley is a writer and editor specializing in supply chain, logistics, and material handling, and a lecturer at MIT's Center for Transportation & Logistics. She previously was Senior Editor at DC VELOCITY and Editor of DCV's sister publication, CSCMP's Supply Chain Quarterly. Prior to joining AGiLE Business Media in 2007, she spent 20 years at Logistics Management magazine as Managing Editor and Senior Editor covering international trade and transportation. Prior to that she was an export traffic manager for 10 years. She holds a B.A. in Asian Studies from Cornell University.
If you've been operating under the assumption that the batteries and chargers you will use to power your forklifts and mobile devices a few years from now will be pretty much the same as the ones you've used for the past decade, you'd better sit down. We have news for you: This normally staid product category is on the verge of a revolution.
Advances in technology are fostering a wave of innovation in chargers and batteries—both very large ones, such as those for electric lift trucks, and very small ones for mobile devices like bar-code scanners, RFID readers, and printers. There's a lot going on, and we can't cover every recent development in this short article. (We've left out lithium-ion batteries for forklifts, which we covered in a separate article last year, for example.) But we can offer a few examples of the capabilities that are turning old-school equipment into 21st century tools. Here are five that bear watching:
1. Alerting users to problems as they happen. Electronic monitors and diagnostics for forklift battery utilization, power usage and output, and water levels have been around for a few years. Earlier generations required technicians to connect the batteries to a computer or testing device during troubleshooting or scheduled maintenance. Now, thanks to wireless communication, it's possible to transmit data in real time, alerting fleet managers when a problem first develops, not days or weeks after the fact.
A number of companies offer wireless battery monitoring systems that continuously collect, log, and report information while the battery is operating, producing readouts and alerts in real time.
These wireless battery monitoring systems continuously collect, log, and report information like temperature, water levels, charge intervals, and state of charge while the battery is operating. If a problem develops, they send an alert via e-mail or text message. This information is also delivered to an online pOréal or cloud-based software platform, where it can be analyzed and managed, allowing fleets to compare batteries' performance by truck, individual site, or a network of sites.
Some examples on the forklift OEM side are Raymond's iBattery, Crown Equipment Corp.'s Battery Health Monitor, Hyster Co.'s Hyster Battery Tracker, and Yale Materials Handling Corp.'s Yale Battery Vision products. Examples from independent providers include Advanced Charging Technologies' (ACT) Quantum and Power Designers USA's PowerCharge.NET comprehensive solutions, both of which monitor, report on, and manage batteries as well as chargers. (Many other products on the market monitor battery performance remotely; most track a more limited range of functions.)
2. Monitoring beyond the battery itself. Traditionally, exterior parts and components that aren't part of the forklift battery itself have been monitored by visual checks and physical tests during scheduled maintenance. Now, we're starting to see ongoing monitoring and remote data collection for such items.
One example is charge cables, which can suffer wear and tear while the lift truck is in use and from being plugged and unplugged repeatedly. Waiting for scheduled maintenance can be risky. "If they are not properly maintained, cables can suffer damage and even melt, which can affect the trucks and the goods, and most importantly, the safety of the driver," notes Jonah Teeter-Balin, director of product marketing for AeroVironment. To prevent such incidents, AeroVironment developed Connect RX for its PosiCharge ProCore chargers. This technology monitors cable connectors during charging sessions, shutting down the charge session and alerting the user if abnormalities are detected.
3. Becoming easier to use, control, and maintain. Two growing challenges for warehouses and DCs—the need to minimize downtime in a 24-7 operation and the difficulty of hiring and retaining qualified equipment technicians—are prompting manufacturers of forklift battery chargers to take some creative steps to address those concerns. Here are three examples:
AeroVironment's mobile app for its PosiCharge ProCore battery charger is one example of the trend toward making easier, more intuitive controls that are similar to consumer electronics.
A notable trend at the Modex 2016 trade show earlier this year was the shift toward simpler, more visually intuitive controls for material handling equipment. The aim is to make it easier for users to read, understand, program, and maintain equipment, requiring less specialized knowledge and simplifying the procedures. One example is AeroVironment's mobile app for its PosiCharge ProCore series of chargers. Through the app—the first for forklift chargers, the company says—users can set up new units, configure and update settings, view real-time information, and download data from the charger using a smartphone running iOS or Android. The intuitively designed app also has the ability to save and repeat settings, which eliminates the need to repeat steps and screens to set up or reprogram multiple chargers.
Modular designs provide a high degree of flexibility while essentially eliminating downtime. This approach offers so many advantages, in fact, that it's fast becoming the norm. One example is Power Designers USA's aptly named Revolution series of high-frequency chargers. The chargers' multiple "plug and play" power modules let users scale the number of modules up or down to match the needed power output. And because each module operates independently, if one stops working, the others continue charging, so charging is not interrupted. According to Power Designers, which says it was the first to develop modular chargers, replacing a module is a simple matter of turning a few screws, re-energizing the charger, and entering a few keystrokes on a control panel. Other manufacturers that now offer modular chargers include Hawker Powersource, Advanced Charging Technologies, Eagle Eye Power Solutions, and Enatel/DC Power Technologies, to name a few.
Advancements in technology are also making it possible to use one charger for batteries of multiple types and sizes. Traditionally, operations with different types of batteries not only had to match them with the right kind of charger but also had to manually program the charger correctly—something that didn't always happen, notes Jim Lichtenberg, business manager for Ametek Prestolite Power. Now, though, some chargers are able to recognizedifferent types of batteries and automatically adjust the charge for the battery at hand. Prestolite Power, for example, developed its Auto Range Curve software for its Eclipse II charger, which allows the charger to identify the number of cells as well as accept a minimum and a maximum amp-hour capacity for the cell size. With the software, the charger evaluates the battery's response to the charge current and properly adjusts the curve throughout the charge cycle.
Other examples of chargers that can automatically recognize all types of lead-acid and lithium-ion batteries and charge the batteries to the proper setting include Power Designers' Revolution charger paired with its PowerTrac battery monitor and AeroVironment's ProCore chargers.
4. Revealing information that was not previously available. For users of the very small batteries in mobile devices like scanners and RFID (radio-frequency identification) readers, it's always been tough to quickly and accurately tell a "good" battery from a "bad" one. For instance, users may assume that a battery that charges quickly is a good one, but it could be charging quickly because it's older and has less capacity. As a result, they might have to change batteries during a shift or, because they think the problem is with the device itself, they might unnecessarily send the scanner or reader out for repair, says Larry Murray, CEO of Global Technology Systems Inc. (GTS), a provider of batteries and management services for mobile devices.
To address those problems, GTS developed a testing system it says can tell operators in less than five seconds whether a battery has sufficient juice for the job. The tester, about the size of a deck of cards, has two probes that touch the battery's terminal contacts. It puts a small charge into the battery, which rebounds to the tester; that information then downloads via Bluetooth to a smartphone app. A proprietary algorithm analyzes the results to determine the battery's state of health, and the app issues both visual and audible signals indicating whether the battery is "OK" or "not OK" to use. The data are also transmitted to GTS's cloud-based software for compilation and further analysis. According to Murray, this kind of aggregate data has never been available for mobile device batteries before. Once the company's database has grown sufficiently, GTS says, users will be able to compare performance among their own sites as well as against peers.
5. Getting more performance from the same size mobile device battery. When it comes to batteries for mobile devices, their small size can be both a blessing and a curse. On the one hand, they make the devices lighter and ergonomically comfortable to use. On the other hand, their size limits the amount of power they can provide over the course of a shift. Because many of today's devices incorporate more features and capabilities than their predecessors did, they tend to draw more power. For the most part, though, the size of the batteries and battery compartments haven't changed, so power may run out before the end of a shift, says Ken Murphy, COO of Impact Power Technologies, a supplier of batteries for mobile devices.
The goal, then, is to get more power and longer run times from the same size battery. Two factors will determine whether that's feasible, according to Murphy. The first is the battery's cHemiätry, which differs for each manufacturer. The second is the battery management system, which regulates the amount of power that goes into a battery while charging and the amount that comes out when in use. Find the perfect balance between input and output, and the battery will last much longer, Murphy explains. He and President Curt Quinter say their company has done just that, getting 20 to 25 percent more capacity into the same size battery pack and allowing the company to guarantee that its batteries will run a full shift. The combination of Japanese-made lithium-ion cells, which have the fewest impurities, together with a proprietary battery management system that prevents batteries from being overcharged or overdischarged makes that possible, they say.
WHAT'S NEXT?
The experts we consulted for this article foresee more innovations to come. Several mentioned Tesla's research and development efforts as potentially having an impact on industrial motive power. In fact, we're already seeing a migration of concepts from consumer electric vehicles to the industrial side. That's where AeroVironment, which has product lines in both areas, got the idea for its ProCore mobile app, for example.
Advancements could also come from unexpected quarters. Quinter notes that batteries built to operate in space run for years, and that researchers are working on a battery that's activated by salt water and could keep ocean buoys transmitting data for up to five years. "You don't know what scientists will stumble across or what combinations of exotic metals might prove useful in the future," he says. "Sooner or later, somebody's going to hit on one that will make lithium-ion batteries run far longer than they do now."
Murray, meanwhile, sees potential in the high-capacity lithium polymer battery that keeps two-way radios and other law enforcement devices operating long after other batteries have run out. His and other companies are investigating other commercial applications, including mobile devices for warehouse and retail use. With a partner, it is also looking at wireless charging, where users won't have to touch the battery to charge it. Ultimately, he says, the biggest improvements for mobile device batteries are likely to come "not from any breakthroughs in cell technology but from better power management."
It's universally agreed that data management will be a hot area for development for some time to come. "Chargers will become data analysis tools for fleet management," Lichtenberg explains. The big question is how to integrate the wealth of data from advanced battery management systems with forklift fleet management systems. "Everyone has their own IP (intellectual property), and there are collaborations going on within the industry because data collection and analysis is so critical" to identifying opportunities to improve fleet performance and proactively identify problems before they happen, he observes.
Teeter-Balin agrees, saying that tighter integration of forklift tracking systems and battery information is a logical next step, and that battery management tools will become more valuable as part of total warehouse data management programs in the future.
The U.S., U.K., and Australia will strengthen supply chain resiliency by sharing data and taking joint actions under the terms of a pact signed last week, the three nations said.
The agreement creates a “Supply Chain Resilience Cooperation Group” designed to build resilience in priority supply chains and to enhance the members’ mutual ability to identify and address risks, threats, and disruptions, according to the U.K.’s Department for Business and Trade.
One of the top priorities for the new group is developing an early warning pilot focused on the telecommunications supply chain, which is essential for the three countries’ global, digitized economies, they said. By identifying and monitoring disruption risks to the telecommunications supply chain, this pilot will enhance all three countries’ knowledge of relevant vulnerabilities, criticality, and residual risks. It will also develop procedures for sharing this information and responding cooperatively to disruptions.
According to the U.S. Department of Homeland Security (DHS), the group chose that sector because telecommunications infrastructure is vital to the distribution of public safety information, emergency services, and the day to day lives of many citizens. For example, undersea fiberoptic cables carry over 95% of transoceanic data traffic without which smartphones, financial networks, and communications systems would cease to function reliably.
“The resilience of our critical supply chains is a homeland security and economic security imperative,” Secretary of Homeland Security Alejandro N. Mayorkas said in a release. “Collaboration with international partners allows us to anticipate and mitigate disruptions before they occur. Our new U.S.-U.K.-Australia Supply Chain Resilience Cooperation Group will help ensure that our communities continue to have the essential goods and services they need, when they need them.”
A new survey finds a disconnect in organizations’ approach to maintenance, repair, and operations (MRO), as specialists call for greater focus than executives are providing, according to a report from Verusen, a provider of inventory optimization software.
Nearly three-quarters (71%) of the 250 procurement and operations leaders surveyed think MRO procurement/operations should be treated as a strategic initiative for continuous improvement and a potential innovation source. However, just over half (58%) of respondents note that MRO procurement/operations are treated as strategic organizational initiatives.
That result comes from “Future Strategies for MRO Inventory Optimization,” a survey produced by Atlanta-based Verusen along with WBR Insights and ProcureCon MRO.
Balancing MRO working capital and risk has become increasingly important as large asset-intensive industries such as oil and gas, mining, energy and utilities, resources, and heavy manufacturing seek solutions to optimize their MRO inventories, spend, and risk with deeper intelligence. Roughly half of organizations need to take a risk-based approach, as the survey found that 46% of organizations do not include asset criticality (spare parts deemed the most critical to continuous operations) in their materials planning process.
“Rather than merely seeing the MRO function as a necessary project or cost, businesses now see it as a mission-critical deliverable, and companies are more apt to explore new methods and technologies, including AI, to enhance this capability and drive innovation,” Scott Matthews, CEO of Verusen, said in a release. “This is because improving MRO, while addressing asset criticality, delivers tangible results by removing risk and expense from procurement initiatives.”
Survey respondents expressed specific challenges with product data inconsistencies and inaccuracies from different systems and sources. A lack of standardized data formats and incomplete information hampers efficient inventory management. The problem is further compounded by the complexity of integrating legacy systems with modern data management, leading to fragmented/siloed data. Centralizing inventory management and optimizing procurement without standardized product data is especially challenging.
In fact, only 39% of survey respondents report full data uniformity across all materials, and many respondents do not regularly review asset criticality, which adds to the challenges.
Artificial intelligence (AI) tools can help users build “smart and responsive supply chains” by increasing workforce productivity, expanding visibility, accelerating processes, and prioritizing the next best action to drive results, according to business software vendor Oracle.
To help reach that goal, the Texas company last week released software upgrades including user experience (UX) enhancements to its Oracle Fusion Cloud Supply Chain & Manufacturing (SCM) suite.
“Organizations are under pressure to create efficient and resilient supply chains that can quickly adapt to economic conditions, control costs, and protect margins,” Chris Leone, executive vice president, Applications Development, Oracle, said in a release. “The latest enhancements to Oracle Cloud SCM help customers create a smarter, more responsive supply chain by enabling them to optimize planning and execution and improve the speed and accuracy of processes.”
According to Oracle, specific upgrades feature changes to its:
Production Supervisor Workbench, which helps organizations improve manufacturing performance by providing real-time insight into work orders and generative AI-powered shift reporting.
Maintenance Supervisor Workbench, which helps organizations increase productivity and reduce asset downtime by resolving maintenance issues faster.
Order Management Enhancements, which help organizations increase operational performance by enabling users to quickly create and find orders, take actions, and engage customers.
Product Lifecycle Management (PLM) Enhancements, which help organizations accelerate product development and go-to-market by enabling users to quickly find items and configure critical objects and navigation paths to meet business-critical priorities.
Nearly one-third of American consumers have increased their secondhand purchases in the past year, revealing a jump in “recommerce” according to a buyer survey from ShipStation, a provider of web-based shipping and order fulfillment solutions.
The number comes from a survey of 500 U.S. consumers showing that nearly one in four (23%) Americans lack confidence in making purchases over $200 in the next six months. Due to economic uncertainty, savvy shoppers are looking for ways to save money without sacrificing quality or style, the research found.
Younger shoppers are leading the charge in that trend, with 59% of Gen Z and 48% of Millennials buying pre-owned items weekly or monthly. That rate makes Gen Z nearly twice as likely to buy second hand compared to older generations.
The primary reason that shoppers say they have increased their recommerce habits is lower prices (74%), followed by the thrill of finding unique or rare items (38%) and getting higher quality for a lower price (28%). Only 14% of Americans cite environmental concerns as a primary reason they shop second-hand.
Despite the challenge of adjusting to the new pattern, recommerce represents a strategic opportunity for businesses to capture today’s budget-minded shoppers and foster long-term loyalty, Austin, Texas-based ShipStation said.
For example, retailers don’t have to sell used goods to capitalize on the secondhand boom. Instead, they can offer trade-in programs swapping discounts or store credit for shoppers’ old items. And they can improve product discoverability to help customers—particularly older generations—find what they’re looking for.
Other ways for retailers to connect with recommerce shoppers are to improve shipping practices. According to ShipStation:
70% of shoppers won’t return to a brand if shipping is too expensive.
51% of consumers are turned off by late deliveries
40% of shoppers won’t return to a retailer again if the packaging is bad.
The “CMA CGM Startup Awards”—created in collaboration with BFM Business and La Tribune—will identify the best innovations to accelerate its transformation, the French company said.
Specifically, the company will select the best startup among the applicants, with clear industry transformation objectives focused on environmental performance, competitiveness, and quality of life at work in each of the three areas:
Shipping: Enabling safer, more efficient, and sustainable navigation through innovative technological solutions.
Logistics: Reinventing the global supply chain with smart and sustainable logistics solutions.
Media: Transform content creation, and customer engagement with innovative media technologies and strategies.
Three winners will be selected during a final event organized on November 15 at the Orange Vélodrome Stadium in Marseille, during the 2nd Artificial Intelligence Marseille (AIM) forum organized by La Tribune and BFM Business. The selection will be made by a jury chaired by Rodolphe Saadé, Chairman and CEO of the Group, and including members of the executive committee representing the various sectors of CMA CGM.