National Forklift Safety Day 2016: Local events to highlight safety, operator training
Lift truck manufacturers, dealers, and providers of associated products will be observing National Forklift Safety Day on June 14, 2016. Here are just a few examples of the events they'll be offering around the country.
The main event for National Forklift Safety Day 2016 will be held in Washington, D.C., on June 14. But lift truck manufacturers, dealers, and providers of associated products and services around the country will be holding their own events to help customers improve safety in their warehouses and distribution centers. Below are just a few examples; for more information about National Forklift Safety Day programs and events in your area, contact your local forklift dealer.
Briggs Equipment, which represents Hyster and Yale with 28 locations across eight states from Texas to Tennessee, has launched its BE SAFE promotion, which will run from June to September 2016. The distributor's 360 service technicians will promote safety throughout the summer, actively engaging customers in conversations about pedestrian and worker safety and offering product discounts on practical solutions like blue lights and seat belts that can help customers embrace safety for their employees. During that time, Briggs' safety department will also be bringing its safety message to customers' premises throughout the southern U.S. For more information, go to www.briggsequipment.us.
Clark Material Handling Co. will host a communitywide forklift safety awareness event at its Lexington, Ky., campus (700 Enterprise Dr.) on Tuesday, June 14, 2016, in support of the third annual National Forklift Safety Day. The program will run from 11: 30 a.m. to 1: 30 p.m. and is open to the public. The program will include an open house, including plant tours; a flag-raising ceremony in honor of Flag Day; a "lift truck rodeo" competition and safety demonstrations; a display of aftermarket safety products; the premiere of the new video "Forklift Safety: Pre-Shift Inspection"; live radio coverage by 98.1 FM WBUL; and free lunch and door prizes. Clark is also offering discounts on selected safety products purchased during June. www.clarkmhc.com
Hyster Company is offering new "Forklift Safety Tips" and "Pedestrian Safety Tips" posters in four language options. The posters spotlight the best safety practices for forklift operators as well those working around them. Available in English, Spanish, Canadian French, and Portuguese, the high-quality posters are designed to be hung in material handling facilities, offering a visual representation of the "do's" and "don'ts" of safely operating a forklift and valuable tips for pedestrians in environments where forklifts are in operation. The posters are available as part of the Hyster Best-In-Class Operator Training Program, which covers all five lift truck product classes and includes everything needed to conduct the classroom component of an OSHA-compliant operator training session. An English-language sample of the "Forklift Safety Tips" poster is available here; "Pedestrian Safety Tips" poster can be found here.
During the month of June, I.D. Systems is offering a free, 30-minute webinar titled "Creating a safer forklift work environment." During the webinar, the provider of vehicle and fleet management software will discuss the safety benefits of automated access, safety checklists, and impact management. The presenter will also discuss specific safety issues with attendees. For more information, contact Holly FitzGibbon at (201) 678-7725 or hfitzgibbon@id-systems.com.
Mitsubishi Caterpillar Forklift America Inc. (MCFA) will host its third annual National Forklift Safety Day employee event on Tuesday, June 14, at its Houston, Texas, headquarters facility. MCFA will promote the safe and efficient operation of forklifts through a fun-filled day of collaborative events with over 800 MCFA employees in attendance. MCFA manufactures and distributes Mitsubishi, Cat®, and Jungheinrich material handling equipment throughout the Americas.
MCFA is encouraging its dealer network to recognize National Forklift Safety Day this year by hosting facility safety and forklift operator trainings at their dealerships. Training is important not just for new drivers, but also for experienced drivers. Properly trained operators mean fewer industrial accidents and a safer work environment.
To help our dealers and customers prepare for National Forklift Safety day, MCFA has shared on its website "Forklift Rules of the Road," a publication that outlines best practices for safe forklift operation.
UniCarriers Americas will offer FREE operator training courses through its factory stores, Capital Equipment and Handling and New England Industrial Truck. UCA will also offer special aftermarket parts promotional pricing on selected equipment throughout the month of June. In addition, some UniCarriers dealers, such as MidAtlantic Industrial Equipment in York, Pa., will be hosting open house events on June 14.
Yale Materials Handling dealer Barclay Brand Ferdon will be hosting a safety summit at its headquarters in South Plainfield, N.J., on June 14, 2016, in conjunction with National Forklift Safety Day. The summit will be held from 9: 00 a.m. to 2: 00 p.m., and will include a morning seminar, followed by a lunch and safety product demonstrations. The seminar will provide information about OSHA standards and its penalty system, and attendees will receive detailed information about OSHA's standard requirements, rules, violations, and citations. In addition, attendees will have an opportunity to ask questions and receive guidance on safety compliance.
Barclay Brand Ferdon assists customers with material handling equipment, fleet service, and general warehouse operations, including employee training and safety recommendations. More information is available at www.bbfyale.com, or call (908) 561-2100.
The New York-based industrial artificial intelligence (AI) provider Augury has raised $75 million for its process optimization tools for manufacturers, in a deal that values the company at more than $1 billion, the firm said today.
According to Augury, its goal is deliver a new generation of AI solutions that provide the accuracy and reliability manufacturers need to make AI a trusted partner in every phase of the manufacturing process.
The “series F” venture capital round was led by Lightrock, with participation from several of Augury’s existing investors; Insight Partners, Eclipse, and Qumra Capital as well as Schneider Electric Ventures and Qualcomm Ventures. In addition to securing the new funding, Augury also said it has added Elan Greenberg as Chief Operating Officer.
“Augury is at the forefront of digitalizing equipment maintenance with AI-driven solutions that enhance cost efficiency, sustainability performance, and energy savings,” Ashish (Ash) Puri, Partner at Lightrock, said in a release. “Their predictive maintenance technology, boasting 99.9% failure detection accuracy and a 5-20x ROI when deployed at scale, significantly reduces downtime and energy consumption for its blue-chip clients globally, offering a compelling value proposition.”
The money supports the firm’s approach of "Hybrid Autonomous Mobile Robotics (Hybrid AMRs)," which integrate the intelligence of "Autonomous Mobile Robots (AMRs)" with the precision and structure of "Automated Guided Vehicles (AGVs)."
According to Anscer, it supports the acceleration to Industry 4.0 by ensuring that its autonomous solutions seamlessly integrate with customers’ existing infrastructures to help transform material handling and warehouse automation.
Leading the new U.S. office will be Mark Messina, who was named this week as Anscer’s Managing Director & CEO, Americas. He has been tasked with leading the firm’s expansion by bringing its automation solutions to industries such as manufacturing, logistics, retail, food & beverage, and third-party logistics (3PL).
Supply chains continue to deal with a growing volume of returns following the holiday peak season, and 2024 was no exception. Recent survey data from product information management technology company Akeneo showed that 65% of shoppers made holiday returns this year, with most reporting that their experience played a large role in their reason for doing so.
The survey—which included information from more than 1,000 U.S. consumers gathered in January—provides insight into the main reasons consumers return products, generational differences in return and online shopping behaviors, and the steadily growing influence that sustainability has on consumers.
Among the results, 62% of consumers said that having more accurate product information upfront would reduce their likelihood of making a return, and 59% said they had made a return specifically because the online product description was misleading or inaccurate.
And when it comes to making those returns, 65% of respondents said they would prefer to return in-store, if possible, followed by 22% who said they prefer to ship products back.
“This indicates that consumers are gravitating toward the most sustainable option by reducing additional shipping,” the survey authors said in a statement announcing the findings, adding that 68% of respondents said they are aware of the environmental impact of returns, and 39% said the environmental impact factors into their decision to make a return or exchange.
The authors also said that investing in the product experience and providing reliable product data can help brands reduce returns, increase loyalty, and provide the best customer experience possible alongside profitability.
When asked what products they return the most, 60% of respondents said clothing items. Sizing issues were the number one reason for those returns (58%) followed by conflicting or lack of customer reviews (35%). In addition, 34% cited misleading product images and 29% pointed to inaccurate product information online as reasons for returning items.
More than 60% of respondents said that having more reliable information would reduce the likelihood of making a return.
“Whether customers are shopping directly from a brand website or on the hundreds of e-commerce marketplaces available today [such as Amazon, Walmart, etc.] the product experience must remain consistent, complete and accurate to instill brand trust and loyalty,” the authors said.
When you get the chance to automate your distribution center, take it.
That's exactly what leaders at interior design house
Thibaut Design did when they relocated operations from two New Jersey distribution centers (DCs) into a single facility in Charlotte, North Carolina, in 2019. Moving to an "empty shell of a building," as Thibaut's Michael Fechter describes it, was the perfect time to switch from a manual picking system to an automated one—in this case, one that would be driven by voice-directed technology.
"We were 100% paper-based picking in New Jersey," Fechter, the company's vice president of distribution and technology, explained in a
case study published by Voxware last year. "We knew there was a need for automation, and when we moved to Charlotte, we wanted to implement that technology."
Fechter cites Voxware's promise of simple and easy integration, configuration, use, and training as some of the key reasons Thibaut's leaders chose the system. Since implementing the voice technology, the company has streamlined its fulfillment process and can onboard and cross-train warehouse employees in a fraction of the time it used to take back in New Jersey.
And the results speak for themselves.
"We've seen incredible gains [from a] productivity standpoint," Fechter reports. "A 50% increase from pre-implementation to today."
THE NEED FOR SPEED
Thibaut was founded in 1886 and is the oldest operating wallpaper company in the United States, according to Fechter. The company works with a global network of designers, shipping samples of wallpaper and fabrics around the world.
For the design house's warehouse associates, picking, packing, and shipping thousands of samples every day was a cumbersome, labor-intensive process—and one that was prone to inaccuracy. With its paper-based picking system, mispicks were common—Fechter cites a 2% to 5% mispick rate—which necessitated stationing an extra associate at each pack station to check that orders were accurate before they left the facility.
All that has changed since implementing Voxware's Voice Management Suite (VMS) at the Charlotte DC. The system automates the workflow and guides associates through the picking process via a headset, using voice commands. The hands-free, eyes-free solution allows workers to focus on locating and selecting the right item, with no paper-based lists to check or written instructions to follow.
Thibaut also uses the tech provider's analytics tool, VoxPilot, to monitor work progress, check orders, and keep track of incoming work—managers can see what orders are open, what's in process, and what's completed for the day, for example. And it uses VoxTempo, the system's natural language voice recognition (NLVR) solution, to streamline training. The intuitive app whittles training time down to minutes and gets associates up and working fast—and Thibaut hitting minimum productivity targets within hours, according to Fechter.
EXPECTED RESULTS REALIZED
Key benefits of the project include a reduction in mispicks—which have dropped to zero—and the elimination of those extra quality-control measures Thibaut needed in the New Jersey DCs.
"We've gotten to the point where we don't even measure mispicks today—because there are none," Fechter said in the case study. "Having an extra person at a pack station to [check] every order before we pack [it]—that's been eliminated. Not only is the pick right the first time, but [the order] also gets packed and shipped faster than ever before."
The system has increased inventory accuracy as well. According to Fechter, it's now "well over 99.9%."
IT projects can be daunting, especially when the project involves upgrading a warehouse management system (WMS) to support an expansive network of warehousing and logistics facilities. Global third-party logistics service provider (3PL) CJ Logistics experienced this first-hand recently, embarking on a WMS selection process that would both upgrade performance and enhance security for its U.S. business network.
The company was operating on three different platforms across more than 35 warehouse facilities and wanted to pare that down to help standardize operations, optimize costs, and make it easier to scale the business, according to CIO Sean Moore.
Moore and his team started the WMS selection process in late 2023, working with supply chain consulting firm Alpine Supply Chain Solutions to identify challenges, needs, and goals, and then to select and implement the new WMS. Roughly a year later, the 3PL was up and running on a system from Körber Supply Chain—and planning for growth.
SECURING A NEW SOLUTION
Leaders from both companies explain that a robust WMS is crucial for a 3PL's success, as it acts as a centralized platform that allows seamless coordination of activities such as inventory management, order fulfillment, and transportation planning. The right solution allows the company to optimize warehouse operations by automating tasks, managing inventory levels, and ensuring efficient space utilization while helping to boost order processing volumes, reduce errors, and cut operational costs.
CJ Logistics had another key criterion: ensuring data security for its wide and varied array of clients, many of whom rely on the 3PL to fill e-commerce orders for consumers. Those clients wanted assurance that consumers' personally identifying information—including names, addresses, and phone numbers—was protected against cybersecurity breeches when flowing through the 3PL's system. For CJ Logistics, that meant finding a WMS provider whose software was certified to the appropriate security standards.
"That's becoming [an assurance] that our customers want to see," Moore explains, adding that many customers wanted to know that CJ Logistics' systems were SOC 2 compliant, meaning they had met a standard developed by the American Institute of CPAs for protecting sensitive customer data from unauthorized access, security incidents, and other vulnerabilities. "Everybody wants that level of security. So you want to make sure the system is secure … and not susceptible to ransomware.
"It was a critical requirement for us."
That security requirement was a key consideration during all phases of the WMS selection process, according to Michael Wohlwend, managing principal at Alpine Supply Chain Solutions.
"It was in the RFP [request for proposal], then in demo, [and] then once we got to the vendor of choice, we had a deep-dive discovery call to understand what [security] they have in place and their plan moving forward," he explains.
Ultimately, CJ Logistics implemented Körber's Warehouse Advantage, a cloud-based system designed for multiclient operations that supports all of the 3PL's needs, including its security requirements.
GOING LIVE
When it came time to implement the software, Moore and his team chose to start with a brand-new cold chain facility that the 3PL was building in Gainesville, Georgia. The 270,000-square-foot facility opened this past November and immediately went live running on the Körber WMS.
Moore and Wohlwend explain that both the nature of the cold chain business and the greenfield construction made the facility the perfect place to launch the new software: CJ Logistics would be adding customers at a staggered rate, expanding its cold storage presence in the Southeast and capitalizing on the location's proximity to major highways and railways. The facility is also adjacent to the future Northeast Georgia Inland Port, which will provide a direct link to the Port of Savannah.
"We signed a 15-year lease for the building," Moore says. "When you sign a long-term lease … you want your future-state software in place. That was one of the key [reasons] we started there.
"Also, this facility was going to bring on one customer after another at a metered rate. So [there was] some risk reduction as well."
Wohlwend adds: "The facility plus risk reduction plus the new business [element]—all made it a good starting point."
The early benefits of the WMS include ease of use and easy onboarding of clients, according to Moore, who says the plan is to convert additional CJ Logistics facilities to the new system in 2025.
"The software is very easy to use … our employees are saying they really like the user interface and that you can find information very easily," Moore says, touting the partnership with Alpine and Körber as key to making the project a success. "We are on deck to add at least four facilities at a minimum [this year]."